• Professional Development
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402 Educators providing Courses

Alison Burchert.

alison burchert.

Essex

Encouraged as a small child by an artistic mother, I always sketched family members and pets, being able to capture a good likeness. From school through to college, my ability to draw became apparent and was recognised throughout my home town of Colchester in Essex. I had taken to pastels after years of painting in watercolour. The transition happened when working on a portrait….. "With watercolours I couldn't keep the smooth texture of the skin and the more I worked at it, the rougher the 'skin' got. Frustrated, I picked up a box of pastels that I'd had from college and almost closed my eyes as I chalked over the face I'd been working on for hours, cringing with the fear of having to throw the whole picture in the bin…. I smudged it over with my finger. The result was amazingly smooth and definitely 'skin' like. I put away the watercolours and invested in many shades of quality pastels". In 1997 and keen to enter into the art world, I offered my services to organisations to produce promotional portraits which came with good media coverage and helped my business catapult within its first year. I was introduced to various artists and teachers and was offered a place to work alongside Royal portrait artist Richard Stone who had admired my work through the local press. In 2003 I took up teaching art within local clubs and private classes, holding exhibitions and encouraging 11 to 16 year olds to develop their artistic talents with workshops using different mediums. From 2008, I had the immense pleasure of working with Colchester Zoo in Essex when I became their Artist in Residence. From holding art classes in the Zoo and working with children during the school holidays to portray their favourite animals, one of my greatest adventures was to work closely with the Zoo's great managerial team on their 'Stand Tall' project for their 50th anniversary. This saw many local artists give up their time to design and create personal works of art on 2.5m giraffe sculptures. These were then displayed around Colchester and even took a tour to London's South Bank before they came back to the Zoo for auction. It was with much excitement to see one of my giraffes (Big Catrina) sell to the highest bidder at £6800. Developing very unique drawing skills, I have helped students from all over the world with many varying art abilities to accomplish their artistic dreams. With a limited palette of chalks, and a vast experience in pastel application, my teaching took me to places I hadn't even dreamed of. Constantly moving forward and learning new ways to pass on my skills, I would say that teaching students of all ages is in my blood now. It has become a passion to show others the beauty of this versatile medium.

TLP Ltd.

tlp ltd.

Recently we asked TLP to deliver a series of masterclass sessions for our KOL’s. The topic for this is Business Case Planning and the response has been fantastic. The 4 days we arranged were fully booked almost immediately! The engagement by our KOLs has been incredible and they have genuinely learned lots about a topic which the NHS does not provide much, if any, training in. The masterclasses are structured so that each participant gets to apply the theory to his or her own real-world situation and this has been a real eye opener for our doctors and pharmacists that have attended the programme. Furthermore, Tom and TLP go the extra mile by providing ongoing support after the event, via private user groups whereby all participants can share stories, ask for advice and also share their successes. This has taken many of our KAMs relationships with their key customers to a deeper level. I would recommend Tom and TLP wholeheartedly to anyone in pharma that is serious about developing their internal people and their external customers.” Dr. Caroline Brock – Consultant in A&E and Director of Med. Ed., Royal Lancaster Trust “I first met Tom as a registrar on a leadership and management programme for doctors that he was delivering a few years ago. Tom delivers his training in an energetic and engaging fashion that allows students space and time to learn. The theory is always supported by practical application and I came away from that first training programme with a head full of both knowledge and practical ideas. Since then I have worked with Tom as a coach, particularly when he helped me to gain my consultant position and he has become a good friend. In my new position as Director of Medical Education I will definitely be bringing Tom in to deliver training to my colleagues and juniors” Deborah Evans – Managing Director and founder of Pharmacy Complete “I have worked with Tom on numerous projects over the last few years. Tom’s delivery style is engaging and informal and his students always learn lots because of this. Furthermore Tom always structures his training sessions so that there is a large practical element, allowing the theory to be turned into practice based on real life scenarios. Tom’s knowledge of leadership and management models is exceptional, as his understanding of the NHS. I look forward to working with Tom again in the future.” Gavin Richards – EMEA Business Unit Leader and Marketing Director – Hillrom “TLP has delivered numerous training and coaching programmes internally for us. We have also engaged with TLP to deliver a series of masterclasses to our target customer groups. Covering 4 different essential, non-clinical aspects of NHS work. Each Masterclass has been expertly designed and delivered. Our customers have not only enjoyed each masterclass, but they have learned so much and been able to apply their learning to their own real-life settings. As a result, our sales teams and brand teams have been able to develop amazing relationships with their key customers that have attended our masterclasses. We have many customers return for the different Masterclass topics and we now have a waiting list for attendees on forthcoming masterclasses” Millie Galvin – Cancer Services Pharmacist Team Leader – NHS Grampian “I was a participant on a leadership and management course delivered by Tom over 15 months in Scotland. The variety of modules and topics was impressive and each one has helped with developing my leadership skills. In particular the modules on flexible communication (colours) and negotiations skills were really impactful for me. Tom’s delivery style is relaxed and informative and he goes the extra mile to make himself available to answer questions and provide additional support. He also did a great job of building a team spirit amongst the various participants and this has lasted long after the programme officially finished. I look forward to further programmes with TLP in the future” Thomas Ross – Lead Pharmacist – South & Mid Division, NHS Highland I have attended a number of one day training events that Tom has run but, more significantly, an extensive leadership and management course that ran over 18 months, with 12 direct teaching days. Tom is a fantastic course leader and facilitator. His knowledge of leadership and management skills, his enthusiasm and ability to motivate a group are second to none, all of this only helped by his sense of humour. In a short period of time, Tom helped us to gel as a group and to establish a supportive, safe and confidential environment. As well as imparting a lot of theoretical knowledge, Tom helped us to turn the theory into practice so that we could utilise the learning in our day-to-day roles and helped us to work through some difficult and challenging scenarios. The long term outcome of his facilitation and support to our group is that we developed a longstanding network of colleagues and friends across Scotland. Pete Moss – Director of Sales U.K. and Ireland “We had the pleasure of engaging with TLP to deliver a series of development programmes for our newly appointed team of Regional Sales Managers, feedback from the team attending the course has been excellent. Not only was training delivered beyond expectations, Tom also took time to follow up with the team individually to see if anyone was struggling to implement any of the learnings from the development days. Personally, I found the training great and also relevant to the marketplace in which we work. We will be engaging with Tom again this year as development is key for us to motivate our people, which has already proven to impact on both revenue and profitability.” Dr. Richard Bandler – Co creator of Neuro Linguistic Programming (NLP) “I have had the pleasure of personally mentoring Tom for the last year. Whilst many people come to me with personal challenges, Tom has been 100% focused on me helping him with his business. This is great news for everyone that works with Tom because HIS BUSINESS IS PEOPLE! I look forward to watching Tom’s continued growth and undoubted success within the world of NLP.”

CHaRM Management Specialists

charm management specialists

Nottingham

CHaRM specialises in all things HR and Organisational Development related and we are here to help forward thinking business get the best from their people. Find out more about us by clicking on the pages below or browse our website to see the type of support we offer.CHaRM Management Specialists provides you with dedicated human resource management and organisational development support to drive the performance of your business through your people. CHaRM began life in April 1996 to provide HR support to small and medium sized businesses that did not have the benefit of receiving professional HR advice and support in the same way as large organisations did. At that time there was no-one else providing this type of support, so to be an external provider of HR support as if we were an internal part of the organisation was quite unique. We took the best HR practices from the bluechip organisations in which we had previously worked and converted them to make them useful for smaller organisations. We were very pleased to celebrate our 21st birthday in 2017, with our philosophy of building great relationships with our clients still very much at the heart of how we operate. For us, our clients always come first. On 1 April 2021 we celebrated 25 years of working in partnership with our clients, and during that time our support has grown and evolved to encompass a wide range of Human Resource and Organisational Development activities, along with delivering training programmes, but the core element of how we operate has not changed. We build long term relationships with our clients, providing HR and OD support at all levels within their businesses, and our range of training solutions has helped many managers progress through their organisations, both for their personal benefit and that of their oganisations, who have retained them. More information about what we do can be found across the pages of our website. Please browse around for more information and if you can't find what you are looking for give us a call on 0115 984 3119. Our friendly team of HR professionals is always on hand to help. All of the testimonials and feedback on this website are genuine and have been freely given. We cannot attribute the testimonials we receive unfortunately due to the nature of the work that we undertake. Our clients want confidentiality and appreciate the fact that their people operations are kept private. "I want to thank you so much for all your support during my time as Administration Manager. You have been a pleasure to work with and helped me no end!" "The team are a delight to work with and have offered valuable support and guidance through many different, and sometimes challenging, situations. The experience has been completely positive and I would highly recommend CHaRM for all HR and business management requirements." "As a small organisation that doesn't have an HR department, we have found CHaRM to be an invaluable asset to our business. Working in partnership with the high calibre individuals who make up the CHaRM team, we have been able to manage some potentially difficult employment situations with confidence and efficiency."

Theresa A. Kahn

theresa a. kahn

Thus far, it has been an incredible journey through life with its challenges, obstacles, and great insights gained on the way. I began both my life and spiritual journey from when I was born in West Germany in a military hospital outside of Wiesbaden, Air Force Base. My father was in the U.S. Air Force. Children born from military parents were considered military brats. I suspect that was the case because we were given the opportunity to travel the world, see how others lived, learn about different cultures, peoples, and religions. We were certainly spoiled in that way. It was a very colourful upbringing, having had the opportunity to live in and travel to so many countries. After my father’s deployment in West Germany and where I was born, we moved to France for several years, then Japan for a further 5 years, then back again to Germany for another 5 years, where I completed my high school years. Those experiences certainly gave me the impetus and even perhaps memories from past lives as being a traveller and explorer of sorts. I grew to love traveling because it opened my eyes to a greater world where endless possibilities were reachable. Navigating My Way Through Life in London I was never a child to follow the crowd, always an observer and very curious. I was born extremely sensitive, an empath, very intuitive, which was both a help and a hinder as I navigated my way through life. When we finally moved back to America after spending most of my early years overseas, I could feel almost immediately and instinctively I would not remain in America for long. I was being ‘called’ back to Europe and when an opportunity arose in the form of studying as an exchange student in London, England, at the University of London, there was no way that I was going to ignore this inner pull. London was to become my home and has been my base since I arrived those 30+ years ago. Living in Europe gave me the space to spread my wings, further my life experiences and delve deeper into my spiritual quest. As we all go through this unique time in history with the world changing so rapidly, it is also an opportune time to explore and expand by joining together in our spiritual journey through meditation, healing, and discovery. Allow Me to Reach Out My Hand and Open Heart to You I have been immensely blessed that my studies and experiences, in Education, Holistic Healing, Meditation, Spiritual and Personal Development have led me to teaching, facilitating, coaching, and mentoring, as well as being able to offer a beautiful array of ‘Energy- Based Interventions’. Clients, students, and those wanting spiritual guidance have come to me from all walks of life, from different belief systems, gender preferences, professions, and cultures. It has always been an enormous pleasure to learn from one another and share our commonality; an invisible thread that binds us together, through our desire for inner peace, comfort, good health, and above all, LOVE! Image I continue to work in this way and so grateful to offer my expertise to those who are genuinely committed in wanting to make this world a better place, by having the deep desire to do the inner work needed for healthy, conscious positive change.

Copleston High School

copleston high school

Ipswich

It is my pleasure as the Principal of Copleston High School School to welcome you to our website. I hope that you find all the information you are looking for. We are a dynamic and successful 11-18 school serving the Ipswich community. We have students of all abilities and from a wide variety of backgrounds, all of whom contribute to the richness and diversity of our school population. Copleston High School is an exceptional learning environment with a real community spirit. We provide students with a high degree of challenge combined with excellent support and as a result the outcomes that students achieve are very strong. Our staff share a commitment to delivering interesting and engaging lessons and to raising attainment. Relationships between staff and students are excellent and discipline is very good. We treat one another with respect and understanding. We have a genuinely comprehensive intake and we work hard to meet the needs of all our students, from those who come to us with exceptional talents and abilities to those who require additional support to succeed. Our expectations of students at Copleston and our ethos remain consistent. We strive for excellence in all that we do. Our strap line “Achieving Success Together” guides us all- students and staff. Over the past few years we have developed a series of clear and consistent practices about how we teach and the qualities that we wish to develop in our learners; the Copleston DNA. They are at the heart of our success. We are well resourced in our staffing and we have a modern, well-equipped estate which supports learning. The Copleston site is impressive with a brand new multi-million pound purpose-built school that has recently been completed. The school also has an excellent sports centre that hosts national basketball fixtures on a frequent and we are have a brand new 3G “All-Weather” sports pitch. We believe strongly that all resources should be maintained and equipped to the highest standards to meet the expectations and demands of today's students, their parents, and the wide-ranging timetable we offer. We also cater for the needs of the community where the school is used every evening for various activities and at the weekends it is the home of the Coplestonians Football Club which has a long and proud association with the school. We offer a wide range of leadership and extra-curricular opportunities to our students at Copleston. My staff team and I are committed to ensuring our young people progress to college, university and working life, fulfilling their aspirations. We provide a first-rate education at Copleston because we equip our students with the skills, knowledge and attitude required to be good citizens and to succeed in the 21st century. At Copleston we have very high expectations of everyone who is involved with the school - from students and staff to parents and governors. Our goal is to see all students become highly-skilled learners, achieving excellent standards and leading fulfilling and exciting lives. Students and teachers alike enjoy lessons, which make for a positive and purposeful atmosphere throughout the school. Our commitment to equal opportunities is reflected in all aspects of school life and we welcome young people from all cultures, backgrounds and beliefs. We aim for our students to leave Copleston as well-educated, knowledgeable, confident and well-rounded individuals.

The Masters Music Services

the masters music services

London

We are a London-based premier specialist music school, offering a comprehensive music education for all ages and levels of proficiency. Being world- class performers ourselves we want to share the stage experience with our students and bring it into the teaching environment. Why us? We believe that whether you are 9 or 99, an amateur or professional, playing for fun or to develop your musical career, when you decide to learn playing an instrument you deserve a professional musician to take care of you. Therefore, we only offer tuition from active and dynamic performers with an extensive performance experience and Degrees in instrumental performance from renowned world’s top class conservatories. We don’t want you to waste your time with amateurs. Why would you? Director's vision The Masters Music School is run by Przemek Dembski – a multi-award winning concert pianist and teacher and a graduate with distinction from the Royal College of Music in London. Przemek’s performances have taken him to many venues across the UK and Europe including Royal Albert Hall, Steinway Hall, St.Martin in the Fields, St. James’ Picaddily to name just a few. Przemek teaches the piano for Masters Music School as well as ensures the top-quality level of tuition offered. This includes a careful recrutation process, teaching syllabus and requirements guidance as well as a personalised professional support offered to all TMMS students. Please click here to visit Przemek’s personal website Please click here to visit Przemek’s teaching profile on TMMS website Effective learning and practising techniques Being a professional means being efficient. It is commonly considered that it takes ages to learn playing an instrument. The Masters Music School is here to help. We believe that by sharing our methods of practising and learning (and this is what we do every day) we will enable you to progress faster than you could even imagine! It’s not only about how much we practise, but it’s also about HOW we practise. Want to know our tips, tricks and techniques? Learning and performance psychology Our tutors have received advanced teacher training covering aspects of psychology, methodology and how to manage performance anxiety. This makes them able to take a problem-solving approach in lessons and makes the teaching/learning process effective and gratifying. There’s certainly nothing more motivating for the student than progressing quickly. There’s also nothing more motivating for us than seeing you gaining the confidence and developing your skills and potential! Technique as a key to sucess Understanding the energy transformations and physical processes that occur to one’s body while performing is a key-point in teaching the instrumental technique. No matter if our students play for pleasure or if they want to achieve some professional goals, they need to be given tools which will enable them to fully express their personality and create their own interpretation. As learning the technique is similar to learning the language (learning HOW TO SPEAK), our method puts a strong emphasis on preparing some tools that let the music exist- the quality of sound and technique are strongly prioritised from the first lesson. Innovative and flexible lesson content Fed up with studios offering standard and boring lesson content? No problem. We tailor our lessons for your needs in terms of repertoire and approach, whether you want to perform for yourself, for your friends, at a party or in the concert hall. As well as offering classical tuition (including preparing for graded exams), we enjoy teaching a range of styles and approaches to performance. Want to improvise? Want to play your favourite song by ear? Want to compose your own piece? Just let us know. The crazier the ideas that you have the more fun we will have during the lesson!

ICIF - Italian Culinary Institute

icif - italian culinary institute

ICIF, a prestigious Italian cooking and enology school, has its headquarters in the Castle of Costigliole d'Asti, a town located among the most beautiful hills of Monferrato, at the gates of the Langhe, in a land with a strong agricultural vocation, famous for the production of Barbera and Moscato wines. The town is dominated by the imposing forms of the Castle, one of the grandest and best preserved in the province of Asti, of medieval origin, it was restructured over the centuries, and passed from hand to hand of various owners until it arrived in 1854, married by Francesco Verasis, Virginia Oldoini, Countess of Castiglione, whose legend is still part of the Castle walls today. In fact, it is said that, considering her resourcefulness and her charm, in 1855 her cousin Cavour sent her on a mission to the French court of Napoleon III to plead the Franco-Piedmontese alliance with the emperor. The countess' great social and seductive presence gave the expected results: she was luxuriously hosted in Compiègne, very worldly, very expensive, the countess was for a year the almost official lover of the emperor. On the west side of the Castle, owned by the municipality, there is a large portal which can be accessed via a double flight of stairs: this is the entrance to our Institute, the Professional School of Italian Cuisine where, from 1997 to today, among those same walls, young cooks from all over the world take turns learning the secrets of Italian food and wine. The classrooms and laboratories for training activities in the Castle: Tasting room and Enoteca Inside the School, in the historic cellars of the Castle, the Enoteca has been set up, where the best Italian producers exhibit their products. The ICIF National Enoteca is among the most advanced structures in Italy for deepening the knowledge of Italian wines. Inside the Enoteca there is a very modern tasting room with a futuristic design, which we have equipped with 20 multifunctional tasting stations which can be used not only for wines, but also for the sensory analysis of other products, such as oil, vinegars, coffee, etc. Elaiotheque Inside the Scuola, in the historic cellars of the Castle, the Elaiotheque has been set up, where a selection of Italian extra virgin olive oils is displayed. The ICIF National Elaioteca brings together experts and enthusiasts of the mythical product, it is the first and for now the only initiative in the olive sector that offers an objective review of certified quality Italian extra virgin olive oils whose profile and whose gastronomic applications have been ascertained by an international panel of tasters recognized by the International Olive Council. We have selected exclusively products of Italian origin guaranteed by IGP, DOP, organic farming and product quality certifications. The ICIF National Elaioteca represents an important and unique tool for the valorisation of the best Italian extra virgin olive oils and for their in-depth knowledge aimed at the best culinary applications. Restaurant It is a refined and exclusive environment, adjacent to the main kitchen, it is used for training relating to room service, for events, official lunches and for the final essays of some training courses in which the students prepare a complete menu for guests and authorities at demonstration of their learning. Chocolate laboratory A new didactic space, set up with all the equipment to learn the art of combining and treating the different varieties of cocoa and ingredients to create the delicious flavor of a quality chocolate, guided by the Master Chocolatiers to discover their secrets. Grotto of cheeses An exhibition space from other times recreated as the "crutin" of our elders, to enhance the great variety and quality of Italian cheeses and not forget the importance of the history and tradition of a millenary culture now exported and appreciated all over the world. Salami grotto An exhibition space to enhance the types and varieties of Italian cured meats, an added value to the use and training, production methods and nutritional hints for a measured consumption of the same in compliance with a balanced Mediterranean diet without eliminating the pleasure of an appetizer mix of Italian cold cuts. Boutique of food and wine excellences of the regions of Italy A space dedicated to the display and enhancement of regional products of excellence in Italy, selected by ICIF in view of the continuous collaboration and mutual esteem and trust that Italian food and wine product companies place in the Institute.

MLP Training

mlp training

Lancaster

Thank you We are now celebrating 30 years of providing outstanding training to the UK and overseas. And we want to thank our customers for the high level of support they have given us over the years. At MLP Training we understand that our customers demand the very best training. That is why we always provide the following. Great Trainers MLP trainers are among the world's finest. They deliver great training and are highly recommended: backed-up by strong testimonials from their delegates and by constant performance evaluation. Great Courses These Powerful Courses have been carefully honed using continuous customer satisfaction surveys and best practice. They are tried ,tested and proven to deliver results. Great Venue Set in 50 acres of park land and with large, air-conditioned training rooms, our venue also offers delegates free parking, Free lunch and free use of the Leisure club. gym, spar & pool . This is a great place for you to learn new skills and relax away from work, Great Results Since 1990 we have built our reputation on getting good results for our customers.That is why they continue to use MLP as part of their Continuous Professional Development programmes. Privacy Policy. At MLP Training we are committed to protecting and respecting your privacy This policy and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, via www.mlptraining.co.uk phone e-mail or other means. The data we collect is stored on our CRM system for use by MLP Training only. It will not be sold for use by other parties. Any payment transactions are via PayPal and they are encrypted. Credit card numbers are used for processing payment only via PayPal and are not copied or retained for other purposes by MLP Training. You may ask to be removed from our CRM and unsubscribe from our e-mail, direct mail or other means at any time. E-mailmlp@mlptraining.co.uk or call 01204 888826. If it is appropriate to delete a record from a live system, MLP Training will also delete the record from any back-up of the information on that system, unless there are business reasons to retain back-ups or compensating controls in place. Social media We use a third-party provider via Hootsuite to schedule daily updates to LinkedIn, Facebook and Twitter we currently do not use Hootsuite to engage with our followers. People who email us We monitor all emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. Data retention To comply with information retention best practice, MLP Training establish standard retention periods for different categories of information, keeping in mind any professional rules or regulatory requirements that apply and ensuring that those retention periods are being applied in practice. Any personal information that is no longer required will either be archived or deleted in a secure manner. Website & Email hosting Our site’s website and emails are hosted by: Fat Media 12 Spring Garden Street Lancaster LA1 1TH 01524 590430 All data on the server is password protected Unfortunately, the transmission of information via email and over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Complaints and contact Questions, comments and complaints regarding this privacy policy or the site and services should be addressed to mlp@mlptraining.co.uk We aim to respond to all enquiries and complaints within 48 hours. Best regards MLP Training. Sale and Business development trainingMike Le Put, of MLP Training As author, publisher, trainer and motivational speaker, Mike Le Put has trained over 30,000 people and inspired professionals across the UK, USA and the Far East. He works as a Training Consultant to many of the UK’s largest companies and his programmes have been distributed worldwide by the BBC. MLP Training brings you an established reputation for quality training and personal development. These powerful MLP Training Programmes are the result of over two decades of working with outstanding Professionals across a wide range of industries, covering every conceivable product and service. During this time we have had the pleasure of working with some of the world’s leading companies, helping them to develop their people and their businesses. Now you can tap into this wealth of experience and make these powerful programmes work for you. Our mission is, quite simply, to help you achieve your goals and become the best that you can be. We look forward to working with you.

School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.

Ksenia Belash

ksenia belash

It’s a pleasure to greet you in my virtual home:) Meeting someone for the first time can feel a little awkward. As a way of introduction, let me share a few random and not so random facts about me: I spent a big chunk of my childhood daydreaming, journeying through whimsical worlds, exploring subtle energies and noticing things that other people strangely wouldn’t notice. I wrote my first poem at the age of 6. This is also when I experienced myself as a cloud during my first ever meditation, guided by my grand dad. One of my favourite treasures was a blue crystal ball that my mum brought home from a lab she worked at - it seemed to have come from a different dimension. For a long time, I made myself believe these things were silly and meaningless. These days, I cherish the magical, the whimsical, the weird and believe the sense of WONDER to be a potent medicine for the soul that I am privileged to share with others. Up until the age of 9, if I closed my eyes, I could see people’s emotional states as auras of different colours. I developed my own colour coding system to identify what was going on - it was quite accurate. Unfortunately, I don’t see auras anymore, but I get a lot of subtle information through my body sensations. Whenever I speak to someone, a whole big experience unfolds within me and, over the years, through studies of the nervous system and what not, I have developed a way of making quite a good sense of it. It is a huge resource that I bring into my work with people. I also see images and metaphors that come seemingly out of nowhere and bring insights into things. I am currently 38. Most people assume I am younger and it can feel mischievously delicious to see them acting in alignment with this assumption without breaking the illusion. I currently live in London, am planning to move to Portugal, was born and raised in Russia and my roots are mainly from Ukraine. I speak seven languages and know both the curses and the gifts of not having one single place of belonging. I came to the UK when I was 20 to study hospitality and tourism management…only to realise, a couple of years later, that my heart longs to create and express itself, not manage. So I got my BA, completed my internship in a Central London office and went on to pursue photography and other visual arts for many years to come. It is only recently that I have connected my early interest in hospitality with what I currently do - which hosting spaces where people can really land and feel at home, in connection with their body, soul and spirit. I spent many years of my life in a relationship that felt utterly destructive to my soul. In 2015, I felt desperate and went to see a therapist. I thought this work was useless and nothing would help. In 2016, I went through a painful separation and then divorce. At that time, I was also feeling completely lost professionally. This period felt like the dark night of the soul, but I have eventually managed to come through, with a different understanding of myself, my strength, my needs and things I stand for in this world. What felt like hell, turned out to be the beginning of my healing journey. A BIT ABOUT MY HEALING JOURNEY Having grown up in an environment where emotional depth, sensitivity to nuance, authentic self-expression and creative ways were not exactly appreciated, I know very well what it's like to feel different, misunderstood, not sure where and if I can ever belong. For many, many years, I believed that something was deeply wrong with and broken about me and how I am. No matter how much I tried, how much I pushed to change myself, I struggled to fit into the loud, noisy, rushing, linear, rationality-oriented world that at times didn't make any sense. Like so many other sensitive souls, I have developed my own ways of coping and fitting in - like hiding bits of myself that I deemed ugly, scary or uncool, swallowing my truth, hiding my thoughts and feelings even from myself to the extent of losing any sense of boundaries, disconnecting from my body and intuition, anxiously chasing after the next new thing and external validation, not giving myself any space to breathe and listen to my inner voice. Living like this was painful and at some point became intolerable, so I reached out for help. In the course of my own healing journey, one of the many things I have discovered that the belief that something was fundamentally wrong and broken about me, was just that - a belief, not a curse that determined how I lived my life. I have also discovered that the most healing thing was not this or that tool, modality or approach. It was not even a cognitive understanding of why things happened. What my inner system and the young parts of my psyche deeply needed in order to heal was an attuned relational space, where I was loved for who I was and allowed to go at my own pace and be fully me, with all of my feelings of brokenness, sadness, envy, confusion, darkness, guilt, lostness, anger, heartbreak, as well as joy, excitement, dreaminess, hope and pride and a myriad of other feelings. What my parts needed, were to be seen and consistently met with acceptance, love, warm curiosity, compassion and understanding by another human being. In the process, I have also discovered the power of connecting with my intuitive body wisdom and befriending my nervous system and what is often referred to as somatic intelligence - a resource I never knew was available to me. As a result, rigid ways of being/thinking/reacting that have felt like "just who I am", started to soften, release and transform, while my sense of authentic self, personal power, self-trust, boundaries and capacity to feel and handle difficult emotions, without becoming overwhelmed, has been steadily growing. Offering healing spaces like that and supporting others like myself on their journeys of growth and healing, has become my passion and vocation.