146 Courses

Critical Thinking and Creative Problem Solving: On-Demand Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application

A company’s Corrective and Preventive Action (CAPA ) system establishes how personnel should deal with manufacturing problems that have occurred or that may occur if not prevented. This module explains the principles of corrective and preventive action and describes typical CAPA procedure. It goes on to introduce root cause analysis and outline the role of progress tracking, escalating, and trending of CAPA procedures.

Recent studies have revealed a pressing need for professionals equipped with robust skills in Project Management, Leadership & Train the Trainer. In a dynamic global landscape, where businesses face multifaceted challenges, proficiency in these areas is paramount for success. With an eye on these trends, our comprehensive Project Management, Leadership & Train the Trainer QLS Endorsed Diploma bundle amalgamates QLS endorsed diplomas and CPD QS accredited courses to empower individuals with the acumen to navigate complex projects, lead teams effectively, and impart knowledge with finesse. The synergy between theoretical depth and practical applicability defines our curriculum. Recent statistics underscore the significance of honing competencies in Project Management, Leadership & Train the Trainer. In a survey conducted among leading organisations, 80% cited a dire need for professionals adept in these domains, highlighting the critical role they play in driving organisational success. Our Project Management, Leadership & Train bundle is meticulously crafted to meet this demand, offering a holistic learning experience that resonates with industry requirements. This Project Management, Leadership & Train bundle equips learners with a robust foundation in Project Management, Leadership & Train the Trainer through a meticulously curated blend of theoretical insights and practical applications. With a focus on QLS endorsed diplomas and CPD QS accredited courses, participants delve into the intricacies of project planning, strategic management, and process improvement. From mastering the art of public speaking to honing critical thinking skills, our Project Management, Leadership & Train bundle caters to diverse learning needs, empowering individuals to thrive in today's competitive landscape. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 02: Diploma in Leadership & Management at QLS Level 5 Course 03: Advanced Diploma in Project Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Project Planning for Everyone Course 05: Scrum Master Training Course Course 06: Strategic Management Course 07: Project Management: How to Build a Project Charter Course 08: RCA: Root Cause Analysis Course 09: Cost Control & Project Scheduling Course 10: Process Improvement: How to Reduce Waste Course 11: Diploma in Lean Process and Six Sigma Take your career to the next level with our Project Management, Leadership & Train bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Project Management, Leadership & Train bundle, endorsed by the prestigious QLS and accredited by CPD.Project Management, Leadership & Train the Trainer QLS Endorsed Diploma. Learning Outcomes: Gain comprehensive knowledge in Project Management, Leadership & Train the Trainer. Develop essential skills in project planning, strategic management, and process improvement. Master the principles of public speaking and enhance communication skills. Cultivate critical thinking abilities and effective decision-making techniques. Acquire proficiency in leading teams and fostering a culture of innovation. Understand root cause analysis and implement cost control strategies for project success. In this Project Management, Leadership & Train course bundle, participants will delve into the core principles and methodologies of Project Management, Leadership & Train the Trainer. Through a blend of theoretical insights and practical applications, learners will acquire a deep understanding of project planning, execution, and evaluation. They will explore the dynamics of leadership styles, team dynamics, and effective communication strategies essential for guiding teams towards project success. Furthermore, participants will engage with advanced concepts such as strategic management, process improvement, and root cause analysis. They will learn how to identify inefficiencies, mitigate risks, and implement strategies for continuous improvement within project frameworks. Through hands-on exercises and case studies, learners will develop the critical thinking skills necessary to navigate complex challenges and make informed decisions in diverse professional settings. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Management, Leadership & Train course is ideal for: Professionals seeking to enhance their expertise in Project Management, Leadership & Train the Trainer. Individuals aspiring to advance their careers in managerial roles. Entrepreneurs aiming to cultivate leadership skills for business growth. Educators and trainers looking to refine their training techniques. Graduates seeking to augment their employability in competitive job markets. Anyone interested in personal and professional development in Project Management, Leadership & Train the Trainer. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Project Management, Leadership & Train courses, you will be able to: Project Manager Team Leader Training Manager Operations Manager Business Development Manager Strategic Planner Entrepreneur Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Data analytics is a rapidly expanding discipline, and talented analysts are highly sought after in all industries. The UK and multinational organizations will undoubtedly see an increase in demand for skilled analysts in the coming years. We have created an 11-in-1 bundle course with a distinctive design to help you stand out in the related job market. It will guide you on how to read, evaluate, and display data in a way that is clear to all users and helps guide decisions. Along with this IT and Analytics course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium IT and Analytics courses: Course 01: Introduction to Data Analysis Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step Learning Outcomes Get an overview of data analysis. Familiarise yourself with the data science approach from the ground up. Learn the link between google data studio and data analytics. Explore various Excel data tools and management. Gain a better understanding of statistics and probability in terms of data science. Learn the fundamentals of Root cause analysis. Learn javascript and data visualization. Get introduced to the CSO-002. Get insight into electronic document management systems. Curriculum Course 01: Introduction to Data Analysis Introduction Agenda and Principles of Process Management The Voice of the Process Working as One Team for Improvement Exercise: The Voice of the Customer Tools for Data Analysis The Pareto Chart The Histogram The Run Chart Exercise: Presenting Performance Data Understanding Variation The Control Chart Control Chart Example Control Chart Special Cases Interpreting the Control Chart Control Chart Exercise Strategies to Deal with Variation Using Data to Drive Improvement A Structure for Performance Measurement Data Analysis Exercise Course Project Test your Understanding ---------- Other Courses Are ---------- Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone trying to get into the IT industry. Anyone who wants to better comprehend the role of IT and business analytics. Professionals who are looking to optimize business processes. Requirements This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path This bundle course is a very engaging course and is proven to be beneficial to the many careers Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Data Analysis) absolutely Free! Other Hard Copy certificates are available for £10 each.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Network administrators Network engineers Network managers System engineers Overview After taking this course, you should be able to: Describe the Cisco ThousandEyes solution and its high-level use cases Identify different types of ThousandEyes agents and supported tests Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment Describe different ThousandEyes test types Compare Thousand Eyes web layer tests Describe the role of an Endpoint Agent Deploy and Configure an Endpoint Agent Utilize ThousandEyes when performing the root cause analysis Discuss the challenges that ThousandEyes Internet Insights can address Describe the role and configuration of default and custom alerts Distinguish between usability of dashboards and reports Utilize ThousandEyes to monitor solutions end-to-end Describe how to perform system administration The Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT) v1.0 course is designed to introduce you to and familiarize you with Cisco© ThousandEyes. Through a combination of lectures and hands-on experience, you will learn to implement and configure the Cisco ThousandEyes solution. You will also learn to install and configure the Cisco ThousandEyes agents with different test types. This solution will also enable you to perform root cause analysis when troubleshooting. Course Outline Introducing Cisco ThousandEyes Introducing Cisco ThousandEyes Agents and Tests Deploying Enterprise Agents Describing ThousandEyes Routing, Network DNS, and Voice Tests Describing Cisco ThousandEyes Web Tests Introducing Endpoint Agents Deploying Endpoint Agents Troubleshooting with Cisco ThousandEyes Using Internet Insights Configuring Alerts Customizing Dashboards and Reports Monitoring Solutions Administrating the System

Welcome to this comprehensive course on Understanding Complaints and FCA Regulations. Gain the expertise to navigate customer complaints and comprehend Financial Conduct Authority (FCA) regulations effectively. Delve into legitimate communication channels for formal complaints and grasp the FCA's definition of a 'regulated complaint'. Learn emotional intelligence techniques for complaint handling and discover optimal methods for investigation, recording, and reporting. Understand the Financial Ombudsman Service's role, complaints' timelines, record-keeping obligations, and the formal reporting process to the FCA. Master the maintenance of a Complaints Register and delve into Root Cause Analysis Methodology.

Imagine a world where the vast realms of IT and analytics seem intricate, and the data emanating from every corner feels overwhelming. Now, reimagine a world where you have the power to interpret, analyse, and make that data sing a tune of actionable insights. Welcome to our "IT and Analytics" bundle, where complexity turns into simplicity. Dive deep into the myriad elements of IT and analytics, encompassing everything from the basics of Google Analytics and Excel Pivot Tables to the advanced nuances of Windows 10 troubleshooting. This comprehensive bundle caters to both beginners and seasoned professionals, offering in-depth theoretical knowledge that is instrumental in the real world. By immersing yourself in these carefully curated courses, you are setting the foundation for deciphering data, understanding IT basics, and recruiting the right IT talent. The purpose of this bundle is clear: to mould learners into well-rounded professionals with a keen sense for IT and analytics. Whether you're looking to streamline business processes, bolster your IT department, or simply understand the data-centric world around you, this is your golden ticket. Take the leap and embrace the future of IT and analytics today! Courses Included: Course 1: Google Analytics for Everyone Course 2: RCA: Root Cause Analysis Course 3: SQL for Data Science, Data Analytics and Data Visualization Course 4: Introduction to Data Analytics with Tableau Course 5: Excel Pivot Tables Course 6: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 7: Recruitment: IT Basics for IT Recruiters Course 8: Advance Windows 10 Troubleshooting for IT HelpDesk Learning Outcomes: Understand the fundamentals and advanced features of popular IT and analytics platforms. Gain theoretical insights into root cause analysis and its applications. Enhance decision-making abilities through data visualisation techniques. Grasp the essence of IT recruitment and selection of appropriate candidates. Master troubleshooting methods and strategies for Windows 10. Build foundational knowledge in IT essentials through the CompTIA IT Fundamentals ITF+ curriculum. Google Analytics for Everyone Decode user behaviour and make informed decisions with Google Analytics. RCA: Root Cause Analysis Uncover the underlying reasons behind complex issues through structured analysis. SQL for Data Science, Data Analytics and Data Visualization Harness the power of SQL for effective data science and visualization. Introduction to Data Analytics with Tableau Dive into data storytelling and visualisation with Tableau. Excel Pivot Tables Master Excel's Pivot Tables for dynamic data analysis. CompTIA IT Fundamentals ITF+ (FCO-U61) Establish a solid IT foundation with CompTIA IT Fundamentals. Recruitment: IT Basics for IT Recruiters Learn the essentials of IT recruitment and talent selection. Advance Windows 10 Troubleshooting for IT HelpDesk Elevate your troubleshooting skills for Windows 10 environments. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring data analysts keen on mastering theoretical aspects of IT and analytics. IT enthusiasts looking to enhance their knowledge base. Business professionals aiming to understand IT-related decisions better. HR and recruitment professionals with a focus on IT hiring. Anyone with a passion for data interpretation and the world of IT. Career path Data Analyst - £30K to £50K/year. IT Support Specialist - £25K to £45K/year. IT Recruiter - £28K to £55K/year. Database Administrator - £35K to £60K/year. Business Intelligence Analyst - £32K to £58K/year. IT Consultant - £40K to £70K/year. Systems Administrator - £30K to £55K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Project Quality Management In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control). What You Will Learn You'll learn how to: Plan for higher quality project deliverables Measure key performance indicators on projects, processes, and products Turn data into useful project information Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction Reduce defects and waste in current project management processes Foundation Concepts Quality Defined Customer Focus Financial Focus Quality Management Process Management Cost of Quality Planning for Quality Project Manager Role in Planning Voice of the Customer Quality Management Plan Measurement System Accuracy Data Gathering Data Sampling Manage Quality Process Management Process Mapping Process Analysis Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis Control Quality The Concept of Variation Common Cause Special Cause Standard Business Reports Tracking Key Measurements Control Charts Data Analysis Variation Root Cause Analysis Variance Management Designing for Quality

Project Quality Management: In-House Training In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control). What You Will Learn You'll learn how to: Plan for higher quality project deliverables Measure key performance indicators on projects, processes, and products Turn data into useful project information Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction Reduce defects and waste in current project management processes Foundation Concepts Quality Defined Customer Focus Financial Focus Quality Management Process Management Cost of Quality Planning for Quality Project Manager Role in Planning Voice of the Customer Quality Management Plan Measurement System Accuracy Data Gathering Data Sampling Manage Quality Process Management Process Mapping Process Analysis Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis Control Quality The Concept of Variation Common Cause Special Cause Standard Business Reports Tracking Key Measurements Control Charts Data Analysis Variation Root Cause Analysis Variance Management Designing for Quality