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59274 Courses

Developing Code of Conduct

4.3(43)

By John Academy

Are you trying to create a principled environment? Do you want to learn the best practices on how to create an ethical environment? If yes, then join this course and build a solid ethical framework and foundation to orient employees to do the right thing. Description: Ever think about whether particular conduct is suitable or beyond the field of play? Maybe it fits in one setting, between specific individuals, however not proper in some other setting. Well, wonder no more! This course will provide you with the steps that will help you decide suitable lead and to explore tricky or touchy moral circumstances. Students will also utilise application practices, and a rich media prepare, to build their awareness and understanding and explore a guide to navigate the sometimes murky waters of ethics and proper set of standard rules. Who is the course for? Managers, supervisors and staff from various types of organisations. Individuals who are interested in improving their understanding of ethical issues. Business owners. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Code of Conduct is a useful qualification to possess, and would be beneficial for the following professionals: Compliance and ethics director. Ethics officer. Record centre coordinator. Director (ethics and compliance). Much more. Developing Code of Conduct What Are Rules Of Conduct 01:00:00 Write A Mission Statement 00:30:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Developing Code of Conduct
Delivered Online On Demand5 hours 15 minutes
£18

Detox Green Smoothie 101 level 2

4.3(43)

By John Academy

Course overview It's time for some refreshing drinks to lose weight! Learn how to make the perfect detox green smoothie for weight loss with this Detox Green Smoothie 101 level 2 course. In this Detox Green Smoothie 101 level 2 course, you will discover the most refreshing way to lose weight. We will teach you the fantastic green smoothie recipes that will help you lose weight and add an extra glow to your skin! You will discover the incredible benefits of a plant-based diet and get started with it to achieve your health and wellness goals. You will also learn how to identify fresh fruit and vegetables. The recipes are super simple, and you'll be able to prepare excellent smoothies on a budget!  Enrolls right now to lose weight in a fun way! Learning outcomes Explore the budget friendly smoothie recipes Be able to identify fresh vegetables Identify the tools for making the recipes Determine which nutrients are present in various plant-based foods Learn how to prepare items in bulk to save time Who Is This Course For? This Detox Green Smoothie 101 level 2 course is for anybody interested in learning fantastic detox drink recipes for achieving health and wellness. It's the most natural approach to reduce weight while also improving energy levels. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Detox Green Smoothie 101 level 2  course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Dietitian Holistic Nutritionist Introduction Introduction 00:04:00 What You will Learn in this Course 00:03:00 Weight Loss and Vibrant Energy Defined 00:10:00 Health Benefits of a Plant-Based Diet 00:12:00 Your Purpose: Know Yourself 00:03:00 How do You Feel? 00:03:00 Preparation Scheduling Your Smoothies 00:05:00 Equipment & Tools 00:06:00 Kitchen Set Up 00:02:00 Shopping/Choosing Produce 00:09:00 Cleaning & Prepping 00:14:00 Ingredient List 00:01:00 Recipes Recipe: The Berried Treasure 00:04:00 Recipe: The Jungle 00:05:00 Recipe: The Tropicolada 00:05:00 Recipe: The Green Machine 00:06:00 Recipe: The Walk the Plank 00:06:00 The Acái Blast 00:05:00 Recipe: The Avocolada 00:07:00 Bonus! Smoothie Recipe 00:04:00 Bonus! Smoothie Pops 00:04:00 Add Ons & Supplements 00:06:00 Results How Do You Feel? Pt. 2 00:02:00 Self-Care & Preventive Health Care 00:05:00 Accountability 00:07:00 Congratulations 00:03:00 Course Resource Course Worksheet 00:00:00 Recipe's 00:00:00 Resources Resources - Detox Green Smoothie 101 level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Detox Green Smoothie 101 level 2
Delivered Online On Demand2 hours 21 minutes
£18

Ciudadania Digital - Digital Citizenship

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: ¿Qué es la Ciudadanía Digital? 00:30:00 Módulo Tres: Ser un Buen Ciudadano 00:30:00 Módulo Cuatro: Prácticas Óptimas para Compartir 00:30:00 Módulo Cinco: Tendido de Redes y Marca Personal (I) 00:30:00 Módulo Seis: Tendido de Redes y Marca Personal (II) 00:30:00 Módulo Siete: Seguridad Digital (I) 00:30:00 Módulo Ocho: Seguridad Digital (II) 00:20:00 Módulo Nueve: Lidiando con el Lado Oscuro 00:20:00 Módulo Diez: Etiqueta Digital (I) 00:20:00 Módulo Once: Etiqueta Digital (II) 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ciudadania Digital - Digital Citizenship
Delivered Online On Demand4 hours 30 minutes
£18

Child Care Complete Course (Care, Development, Nutrition and Nursing)

4.3(43)

By John Academy

Course Overview: A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive Child Care Complete Course (Care, Development, Nutrition and Nursing)online course. Child Care Complete Course (Care, Development, Nutrition and Nursing)covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in UK Tax Accounting. The Child Care Complete Course (Care, Development, Nutrition and Nursing)course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Child Care Complete Course (Care, Development, Nutrition and Nursing)will equip you with the skills required to set yourself up for career success. The Child Care Complete Course (Care, Development, Nutrition and Nursing)provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at UK Tax Accounting. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Child Care Complete Course (Care, Development, Nutrition and Nursing) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Child Care Complete Course (Care, Development, Nutrition and Nursing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Child Care Module 1: Understanding Child Development 00:25:00 Module 2: Care for Children 00:26:00 Module 3: Healthy Food, Healthy living 00:25:00 Module 04: Keeping Children Healthy and Safe 00:34:00 Module 5: Child Protection 00:24:00 Module 6: Play, Imagination and Creativity 00:26:00 Module 7: Early Years Provision 00:20:00 Module 8: Children with Special Needs 00:39:00 Childcare and Nutrition Module 1: Introduction to Childcare and Nutrition 00:24:00 Module 2: Day-to-day Child Caring 00:19:00 Module 3: Macronutrients 00:19:00 Module 4: Micronutrients 00:19:00 Module 5: Child Nutrition Requirements 01:01:00 Module 6: Child Nutritional Problems & Physical Activity 00:24:00 Nursery Nurse Diploma Level 3 - CPD Accredited Module - 1 Introduction to Nursery Nurse 00:16:00 Module - 2 Observation and Assessment of Children in the Early Years Setting 00:21:00 Module - 3 Curriculum and Developing Early Learning 00:27:00 Module - 4 Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning 00:27:00 Module - 5 Safeguarding, Protection and Welfare of Young Children 00:27:00 Module - 6 Play and Learning in Children's Education 00:29:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Child Care Complete Course (Care, Development, Nutrition and Nursing)
Delivered Online On Demand8 hours 52 minutes
£18

Child Anti-Bullying Course

4.3(43)

By John Academy

Do you know someone who is suffering from bullying? Have you talked to kids who have witnessed bullying or experience bullying? Then you have to learn how to help them, and this course will teach you ways on how to handle bullying and spread awareness on it! Description: Bullying is a behavioral problem that can create an exceptionally negative impact to any victims. In this course, you will learn about bullying and understand the perspective of bullies to solve their issues. You will be introduced first to bullying basics and learn how to teach a child to speak up to an adult. You will know how children can benefit from self-defense classes and protect themselves from bullies. You will also know how to teach composure and confidence that will help them stand-up for themselves. Lastly, you will be able to understand the importance of teaching kids not to bully. Who is the course for? Professionals or doctors who help victims of bullying. Concerned parents who fear for their children's safety and condition at school. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Child Anti-Bullying Course is a useful qualification to possess, and would be beneficial for the following careers: Behavioural Instructors Counsellors Life Coaches Mental Therapists Mentors/School Teachers Psychologists. Child Anti-Bullying Course Child Bullying Basics 00:30:00 Teach Your Child To Speak To An Adult 01:00:00 Solo Children Are Targets 01:00:00 Can Your Child Benefit From Self Defense Classes? 00:30:00 Speak To School Officials 00:30:00 Teach Composure And Confidence to your Child 00:30:00 The Importance Of Teaching Your Child Not To Bully 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Child Anti-Bullying Course 00:20:00 Final Exam Final Exam - Child Anti-Bullying Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Child Anti-Bullying Course
Delivered Online On Demand5 hours 25 minutes
£18

Challenging Behaviour of Young People

4.3(43)

By John Academy

In the current world, children with intellectual ability are becoming widely accepted. There are several institutions in UK which mainly focuses on teaching these children with special care. If you have these altruistic intention of helping these challenged kids, then this Challenging Behaviour of Young People is perfect for you. This course consists of various modules that are all geared towards helping you learn how to treat and handle these children. Learning disability usually devolves into deranged behaviour in these children. This course will has a lot of contents which will thoroughly coach you and give you a practical knowledge about the techniques. It is important to treat each person as an individual and utilise their specific strengths, abilities and needs and help them flourish in their respective field of interest. Usually these pupils turn out to be geniuses if they are nurtured properly. Overall this course can be very effective in order to handle persons with challenging behaviour and learning disabilities and if you get it now, you will only get a head start. Who is the course for? People interested in working in institutions which helps low IQ pupils Professionals who are required to know handling challenged persons at the workplace Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Challenging Behaviour of Young People course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teacher Licenced Therapist Psychologist Behaviour Consultant Challenging Behaviour of Young People Challenging behaviour and learning disabilities 00:15:00 Key priorities for implementation 00:15:00 Children, young people and adults 00:30:00 Organising effective care 00:30:00 Risk assessment 00:30:00 Reactive strategies 00:30:00 Mock Exam Mock Exam- Challenging Behaviour of Young People 00:20:00 Final Exam Final Exam- Challenging Behaviour of Young People 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Challenging Behaviour of Young People
Delivered Online On Demand3 hours 10 minutes
£18

Certificate in Risk Management

4.3(43)

By John Academy

Description: Risk Management refers to the process of identifying, assessing, evaluating and controlling the threats to an organization's capital and earnings. It helps you to determine the potential for losses in an investment and then takes the appropriate action based on that identification. The Certificate in Risk Management defines the risk and risk management elaborately and provides the essential information that you need to consider while managing the risk of a company. The lesson includes the different risk management activities, the techniques of assessing risk, how to respond to a threat, how to plan or how to control the resources. Finally, you will be able to review and evaluate the framework. Learning Outcomes: Provide a definition for risk along with risk management Relate the COSO ERM cube as well as ISO 31000 Learn how to establish a risk management context Narrate the 7 R's along with the 4 T's forming the framework of your risk management activities Design and complete a basic risk assessment Device designs to complete a fundamental risk management Fix the the proper response linked to risks as well as form a strategy for those responses Narrate the prime elements for reporting, monitoring, as well as evaluating a risk management program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Risk Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Risk Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certificate in Risk Management Course Overview (Risk Management Certificate Course Level 2) 00:15:00 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Reviewing and Evaluating the Framework 00:15:00 Mock Exam Mock Exam- Risk Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Risk Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Risk Management
Delivered Online On Demand2 hours 50 minutes
£18

Certificate in Interior Design (Home)

4.3(43)

By John Academy

Do you love modern and classy designs? Have you ever dreamt of becoming a home interior designer? Do you love creating and modifying decorations in your home interior? Then this course, Certificate in Interior Design (Home) is for you! Description: Professional Building Designer, or Home Designer, specialises in designing light-frame buildings such as single- or multi-family homes. In some cases, as state regulations permit, they may also design other light-frame commercial buildings, agricultural buildings, or even decorative facades for larger buildings. Having a general knowledge of all aspects of the building trade, a Professional Building Designer can act as an agent to help the homeowner through the building or renovation process. Learn about the education and preparation needed to become a home designer in this course. Your portfolio and plan ideas that are useful in this course will be a help in finishing various tasks to bit by bit develop your designing abilities and learning. You'll be covering the basics from drawing, calculated, research to business capacities then you'll be able to organise your insight into materials and methods for working economically. When you get to the end, you will have a broad arrangement of work that you can gladly present to your potential clients and customers. Who is the course for? Professionals who have an experience in Interior Designing Beginners who have an interest in learning how to have a home interior designing career Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background and experience in designing is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Certificate in Interior Design (Home) course will be very beneficial and helpful to design companies, professionals, and beginners who have an interest in interior designing. Certificate in Interior Design (Home) Define a Theme: Contemporary, Cottage, Eclectic, Southwest 01:00:00 Budget Design for Your Living Room, Den or Family Room 01:00:00 Budget Ideas for Kitchen Design 01:00:00 Budget Bedroom Makeover 01:00:00 Closet Cleanups 01:00:00 Need a Home Office? 00:30:00 Camouflage with Paint! 01:00:00 Faux Finishes Are Hot - Bare Walls Are Not! 00:30:00 Window Treatments 01:00:00 Making the Most of Molding 00:30:00 Fabulous Furniture Finds 00:30:00 Decorate With Wallpaper 01:00:00 Freehand or Stencil A Mural Makes the Wall! 01:00:00 Accessorize - Funky Can Be Fun! 01:00:00 Have Some Fun with Fabric! 01:00:00 Mock Exam Mock Exam- Certificate in Interior Design (Home) 00:20:00 Final Exam Final Exam- Certificate in Interior Design (Home) 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00 Recommended Reading: Certificate in Interior Design (Home) Recommended Reading: Certificate in Interior Design (Home) 00:00:00

Certificate in Interior Design (Home)
Delivered Online On Demand13 hours 40 minutes
£18

Certificate in Contact Center Training

4.3(43)

By John Academy

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Contact Center Training
Delivered Online On Demand4 hours 25 minutes
£18

Certificate in Coaching Salespeople

4.3(43)

By John Academy

Description: Sales coaching is an undisputed means of driving impact. A sales coach needs to understand the barriers and resistance to sales coaching and then build skills in learning how to coach effectively to improve performance and make their teams successful. The Certificate in Coaching Salespeople is designed to provide the necessary shift in mindset to truly commit to coaching and effectively running a sales team. You will learn the Developmental Sales Coaching Framework to effectively coach salespeople and increase your accountability for personal growth. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Coaching Salespeople is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Coaching Salespeople is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certificate in Coaching Salespeople Getting Started 00:05:00 What Is a Coach? 00:20:00 Coaching 00:20:00 Process 00:15:00 Inspiring 00:20:00 Authentic Leadership 00:20:00 Best Practices 00:15:00 Competition 00:20:00 Data 00:20:00 Maintenance Strategies 00:20:00 Avoid Common Mistakes 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Coaching Salespeople 00:20:00 Final Exam Final Exam- Certificate in Coaching Salespeople 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Coaching Salespeople
Delivered Online On Demand3 hours 55 minutes
£18