51159 Courses

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

For all staff members.

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

Be prepared for emergency first aid situations at work The Qualsafe Level 3 Award in Emergency First Aid at Work (RQF) is a regulated and nationally recognised qualification, specifically designed to benefit Learners by preparing them to deal with a range of emergency first aid situations and/or take on the role of emergency first aider in the workplace. This one day course is for people who have a specific responsibility at work, or in voluntary and community activities, to provide help to people in a range of emergency first aid situations. During the course, learners will develop the skills and knowledge needed to deal with a range of emergency first aid situations, including: managing an unresponsive casualty, CPR, choking, shock, wounds and bleeding and minor injuries. At ECS, we also include the optional session on Management of life-threatening catastrophic bleeding as standard. Topics covered include The roles and responsibilities of an emergency first aider Assessing an incident Managing an unresponsive casualty CPR and defibrillation Recovery Position Choking Seizures Shock Wounds and bleeding Minor injuries (incl. Cuts, grazes and bruises; Minor burns and scalds) Management of life-threatening catastrophic bleeding Note: The Emergency First Aid at Work content aligns with Health and Safety Executive (HSE) syllabus Assessment Methods 4 x Practical assessments 1 x Theory assessment (Multiple Choice Question Paper). Eligibility Learners must be at least 14 years old on the first day of the training and be able to perform practical tasks at floor level. There are no other formal entry requirements Qualsafe strongly recommend that Learners have a minimum of Level 1 in literacy and numeracy or equivalent.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Become a better employer/employee, and conduct yourself more professionally with your boss, clients, or co-workers by developing your Communication Skills. Communication skills are the most important personal qualities you can cultivate in order to achieve success in life. Life is a series of communications. Those who develop strong communication skills perform well in school, land jobs and promotions and frequently rise to the highest levels of leadership in corporations, governments, and civic life. After Completing this Communication Skills Course, you will have the ability to: Look at ease, confident, and relaxed, whether you are sitting or standing, regardless of the size of the audience. Communicate clearly so that your audience understands you. Communicate so that your audience remembers your messages (this is the hardest part). Persuade people to do what you want them to do. This Communication Skills course is perfect for anyone interested in learning more about the following topics: communication skills - business communication - personality development - communication skills master class - effective communication. Furthermore, this course will be an excellent addition for anyone looking to expand their knowledge in the following areas: public speaking - business communication - presentation skills. So what are you waiting for? Enrol right away and start a rewarding learning journey! Why Choose Our Communication Skills Course: Get instant access to this Communication Skills course. Learn Communication Skills Course from anywhere in the world Communication Skills Course is affordable and simple to understand Communication Skills Course is entirely online, interactive lesson with voiceover audio Lifetime access to the Communication Skills course materials Communication Skills comes with 24/7 tutor support Enrol now in this Communication Skills to advance your career! Here is the curriculum breakdown of the Communication Skills course: Module 01: Introduction to Communication Module 02: Communication Types: Formal & Informal Module 03: Communication Through Electronic Module 04: Communication through Written Forms Module 05: Communication: Body Language Enrol now in this Communication Skills to advance your career! Module 01: Introduction to Communication 14:53 1: Introduction to Communication 14:53 Module 02: How to Communicate with Anyone 16:27 2: How to Communicate with Anyone 16:27 Module 03: Influencing People 14:16 3: Influencing People 14:16 Module 04: Communication via non-verbal means 12:04 4: Communication via non-verbal means 12:04 Module 05: Communication Body Language 10:48 5: Communication Body Language 10:48 Order Your Certificate 02:00 6: Order Your CPD Certificate 01:00 7: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Communication Skills course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Communication course. Career path This Communication Skills course will boost your CV and help you pursue many career opportunities. Certificates Cademy Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Academic and Research Skills for Business Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Academic and Research Skills for Business Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Academic and Research Skills for Business Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Academic and Research Skills for Business Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Academic and Research Skills for Business ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Academic and Research Skills for Business there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Academic and Research Skills for Business course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Academic and Research Skills for Business does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Academic and Research Skills for Business was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Academic and Research Skills for Business is a great way for you to gain multiple skills from the comfort of your home. Module 01: Assessing Own Academic Competence Assessing Own Academic Competence 00:18:00 Module 02: Primary and Secondary Methods Primary and Secondary Methods 00:19:00 Module 03: Taking Notes From Various Sources Taking Notes From Various Sources 00:17:00 Module 04: Planning and Drafting Research Planning and Drafting Research 00:14:00 Module 05: Developing Business Plan Developing Business Plan 00:15:00 Module 06: Data Analysis Data Analysis 00:17:00 Module 07: Market Research Report Market Research Report 00:16:00

International Summer School for 13-18 year olds from all over the world at St Andrews, Cambridge and Yale Universities.

Course Overview Master the art of selling with this Sales Skills & Negotiation Skills - Sales Training course! There's no denying that sales and negotiating skills are a must in today's world. If you want to succeed, then you must get good at selling and negotiating. When you get good at selling, your life becomes much easier.  This course will teach you how you can master the art of selling and negotiating. You'll learn how the mind of a master negotiator works, how you can sell anything by using the right techniques. You'll also learn how you can get the upper hand in negotiations, how to gain control of the room, how to read body language and many more. This sales training course is a goldmine for people who want to get better at selling. Enrol today and get certified with valuable professional skills.  Learn how you can sell anything and become a fantastic negotiator! What You Will Learn This is one of the best courses on sales and negotiation you'll find, and it'll teach you everything that you need to know about this topic. How To Become a Successful Sales Consultant Understand How the Sales Process Works From Start to Finish The Skills You Need to Get the Best From Any Negotiation and Sales Situation How to Negotiate Successfully How to Handle Objections How to Read Your Customers in a Sales Meeting How to Find Prospects to Sell to To Develop a Sales Strategy How to Manage Your Emotions in a Sales Situation How to Close a Sale How to Leverage Your Prospect for Multiple Sales Opportunities Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Overview This comprehensive course on Job Search Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Job Search Skills comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Job Search Skills. It is available to all students, of all academic backgrounds. Requirements Our Job Search Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:34:00 total length •Job Search Skills: Getting Started: 00:18:00 •CV Writing: 00:31:00 •Cover Letter: 00:21:00 •Personal Development: 00:22:00 •Fundamental Skills: 00:14:00 •Job Market Research: 00:12:00 •Networking: 00:15:00 •The Interview: 00:21:00 •Assignment - Job Search Skills: 00:00:00

City & Guilds 18th edition course with 2382-22 final exam only £234.00. Exams available every week across the UK, same day results, quick certificate, best prices..