46234 Courses

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Management : Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Level 7 Diploma in Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this bundle Course Course 01: Management : Facilities Management Course 02: Workplace Stress Management Course 03: Anger Management ***Other Benefits of this Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum of the Management : Facilities Management Course: Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of change with our comprehensive Change Management Diploma. Dive into the science of attention management, from understanding types of attention to mastering the Attention Zones Model. Learn effective goal-setting with SMART strategies, prioritise your time, overcome procrastination, and maintain unwavering focus. Enhance your journey with powerful meditation techniques. Equip yourself with the essential skills to lead and adapt in dynamic environments through this transformative course. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Change Management Diploma (CPD QS) course helps learners understand and improve their attention management skills. They will learn about different types of attention and how to train their minds to focus better. The course introduces a model to understand attention zones, helping learners identify when they are most productive. It also covers setting and achieving goals using effective strategies, including the SMART goals method. Time management is a key focus, teaching learners how to prioritise tasks and avoid procrastination. Techniques for maintaining focus and incorporating meditation into daily routines are also included. By the end of the course, learners will have practical skills to manage their attention, set and achieve goals, and stay focused on their tasks, enhancing both personal and professional productivity. Course Curriculum: Module 01: Introduction to Attention Management Module 02: Types of Attention Module 03: Training Your Attention Module 04: Attention Zones Model Module 05: Strategies for Goal Setting Module 06: SMART Goals Module 07: Prioritising Your Time Module 08: Procrastination Module 09: Keeping Yourself Focused Module 10: Meditation Learning Outcomes: Understand principles of attention management and its impact on productivity. Identify and distinguish different types of attention and their characteristics. Develop skills for training and improving your attention span effectively. Apply the Attention Zones Model to enhance focus and efficiency. Create and implement SMART goals for better time management. Use strategies to combat procrastination and maintain sustained focus. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to improve their attention management. Students wanting to enhance their focus and productivity. Professionals aiming to set and achieve SMART goals. Those interested in learning effective time prioritisation techniques. Anyone looking to reduce procrastination and stay focused. Career path Project Manager Human Resources Manager Business Consultant Training and Development Specialist Life Coach Time Management Coach Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In a world where our furry friends are more than just companions but cherished members of our families, it's imperative to be prepared for any unforeseen circumstance. Imagine being equipped with the knowledge and skills to provide immediate aid when your canine companion faces a health crisis. This isn't just a dream; it's the reality offered by our comprehensive online course. Key Features: CPD Certified Developed by Specialist Lifetime Access Discover a journey that starts with a warm introduction, guiding you seamlessly into the realm of canine first aid. From understanding the basics to delving deep into specific medical conditions and their treatments, each module is crafted with precision and care. Picture yourself confidently administering cardiopulmonary resuscitation, swiftly applying dressings and bandages, or soothing your pet through pododermatitis. But it doesn't stop there; our course equips you with the foresight to prevent crises, ensuring your beloved furry friend's health and safety at all times. Enroll now to embark on a transformative learning experience that not only enriches your understanding of canine first aid but empowers you to become your pet's ultimate guardian. Join a community of dedicated pet lovers and embark on a journey where every lesson learned is a step closer to ensuring your canine companion's well-being. Course Curriculum Module 01: Introduction to the course Module 02: Introduction to Canine First Aid Module 03: First Aid Kits for Canine Module 04: Cardiopulmonary Arrest and Resuscitation (CRP) Module 05: Dressing and Bandage Module 06: Canine Pododermatitis Module 07: Different Medical Conditions and Treatment of Canine Module 08: Preventing a Health and Safety Crisis Learning Outcomes: Identify canine first aid essentials for emergency situations. Demonstrate proper techniques for cardiopulmonary resuscitation (CPR) on dogs. Prepare and utilize effective first aid kits tailored for canines. Apply dressing and bandaging methods to treat canine injuries. Evaluate and address pododermatitis issues in canine companions. Recognize various medical conditions in dogs and provide appropriate treatment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dog owners seeking to enhance their pet care skills. Veterinarians or vet assistants expanding their knowledge base. Animal shelter staff ensuring the welfare of sheltered dogs. Pet groomers interested in improving their service offerings. Dog trainers aiming to provide comprehensive care to their clients' pets. Career path Veterinary Nurse Animal Welfare Officer Dog Groomer Animal Shelter Manager Pet Care Assistant Canine Behaviourist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you struggling with your finance? Is it difficult for you to take over all the financial burden? Then fear not, our Finance, Investment & Risk Assessment course will make you reach your desired goal. And according to Reed a Financial Planner can earn from £55,000 to £65,000 in a year depending on qualification, experience, location and other factors. Don't wait to take control of your financial future. Enrol in our Finance, Investment & Risk Assessment Course today and start your journey towards financial mastery! Key Features of Finance, Investment & Risk Assessment Course : CPD Certified Finance, Investment & Risk Assessment Course. Developed by Specialist Lifetime Access Course Curriculum Finance, Investment & Risk Assessment: Module 1: Fundamentals of Investment Module 2: Investment Types and Strategies Module 3: Key Terminology in Investment Module 4: Essential Concepts in Finance Module 5: Investing in the Bond Market Module 6: Investing in the Stock Market Module 7: Principles of Risk Management Learning outcomes Finance, Investment & Risk Assessment: Analyse investment types, demonstrating an understanding of diverse investment strategies. Apply key concepts of Finance in decision-making for effective risk assessment. Define and use essential investment terminology with precision and confidence. Evaluate principles of risk management to enhance investment decision-making skills. Demonstrate knowledge of bond market dynamics for informed investment decision-making. Exhibit proficiency in stock market investment through comprehensive understanding and application. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Finance, Investment & Risk Assessment course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Finance, Investment & Risk Assessment. Moreover, this course is ideal for: Individuals aspiring to excel in finance and investment sectors. Professionals seeking to enhance their knowledge in risk assessment and management. Students pursuing a career in analysis of Finance or investment planning. Entrepreneurs aiming to make informed investment decisions for business growth. Anyone interested in mastering the intricacies of the bond and stock markets. Requirements There are no requirements needed to enrol into this Finance, Investment & Risk Assessment course. We welcome individuals from all backgrounds and levels of experience to enrol into this Finance, Investment & Risk Assessment course. Career path After finishing this Finance, Investment & Risk Assessment course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Finance, Investment & Risk Assessment are: Investment Analyst Financial Planner Risk Management Specialist Stockbroker Bond Trader Finance Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you struggling with your finance? Is it difficult for you to take over all the financial burden? Then fear not, our Finance, Investment & Risk Assessment course will make you reach your desired goal. And according to Reed a Financial Planner can earn from £55,000 to £65,000 in a year depending on qualification, experience, location and other factors. Don't wait to take control of your financial future. Enrol in our Finance, Investment & Risk Assessment Course today and start your journey towards financial mastery! Key Features of Finance, Investment & Risk Assessment Course : CPD Certified Finance, Investment & Risk Assessment Course. Developed by Specialist Lifetime Access Course Curriculum Finance, Investment & Risk Assessment: Module 1: Fundamentals of Investment Module 2: Investment Types and Strategies Module 3: Key Terminology in Investment Module 4: Essential Concepts in Finance Module 5: Investing in the Bond Market Module 6: Investing in the Stock Market Module 7: Principles of Risk Management Learning outcomes Finance, Investment & Risk Assessment: Analyse investment types, demonstrating an understanding of diverse investment strategies. Apply key concepts of Finance in decision-making for effective risk assessment. Define and use essential investment terminology with precision and confidence. Evaluate principles of risk management to enhance investment decision-making skills. Demonstrate knowledge of bond market dynamics for informed investment decision-making. Exhibit proficiency in stock market investment through comprehensive understanding and application. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Finance, Investment & Risk Assessment course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Finance, Investment & Risk Assessment. Moreover, this course is ideal for: Individuals aspiring to excel in finance and investment sectors. Professionals seeking to enhance their knowledge in risk assessment and management. Students pursuing a career in analysis of Finance or investment planning. Entrepreneurs aiming to make informed investment decisions for business growth. Anyone interested in mastering the intricacies of the bond and stock markets. Requirements There are no requirements needed to enrol into this Finance, Investment & Risk Assessment course. We welcome individuals from all backgrounds and levels of experience to enrol into this Finance, Investment & Risk Assessment course. Career path After finishing this Finance, Investment & Risk Assessment course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Finance, Investment & Risk Assessment are: Investment Analyst Financial Planner Risk Management Specialist Stockbroker Bond Trader Finance Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take charge of your mental well-being? Introducing our comprehensive course designed to explore the powerful connection between nutrition and mental health. Whether you're a health enthusiast, a practitioner, or someone eager to enhance their quality of life, this course is your gateway to understanding and implementing effective strategies. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will explore how what we eat can affect our mental health. They'll begin by understanding the basics of mental health and how it can be influenced by various factors. They will discover the powerful connection between our diet and mental well-being, learning how specific nutrients can impact our mood and brain function. The course delves into current trends in food consumption and how these trends might affect mental health outcomes. Learners will also explore the concept of the "second brain" in our gut and its role in mental health, gaining insights into why gut health matters. They'll learn about the relationship between stress, diet, and weight gain, and how stress management can be crucial for overall health. Finally, the course covers common mood and behavior disorders, providing a deeper understanding of their causes and potential dietary interventions. Overall, this curriculum equips learners with practical knowledge to make informed choices for improving mental health through nutrition and diet. Course Curriculum Module 01: Introduction to Mental Health Module 02: Diet and Mental Health Module 03: The Relationship between Nutrition and Mental Health Module 04: Trends in Food Consumption and Mental Health Module 05: The Second Brain Trust Your Gut Module 06: Stress Can Make You Fat Module 07: Disorders of Mood and Behaviour Learning Outcomes: Identify key factors influencing mental health through nutrition and diet. Analyse the impact of diet on various mental health disorders. Understand trends in food consumption affecting mental well-being. Explain the concept of the gut-brain axis in mental health. Discuss the relationship between stress, diet, and weight management. Recognise common mood and behavioural disorders influenced by nutrition. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in understanding mental health through diet. Health practitioners seeking to enhance patient care through dietary advice. Nutritionists and dieticians aiming to specialize in mental health nutrition. Researchers exploring the link between diet and psychological well-being. Students of psychology or nutrition looking to expand their knowledge. Career path Nutrition Consultant Psychiatric Dietician Mental Health Researcher Community Health Worker Diet and Wellness Advisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take charge of your mental well-being? Introducing our comprehensive course designed to explore the powerful connection between nutrition and mental health. Whether you're a health enthusiast, a practitioner, or someone eager to enhance their quality of life, this course is your gateway to understanding and implementing effective strategies. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will explore how what we eat can affect our mental health. They'll begin by understanding the basics of mental health and how it can be influenced by various factors. They will discover the powerful connection between our diet and mental well-being, learning how specific nutrients can impact our mood and brain function. The course delves into current trends in food consumption and how these trends might affect mental health outcomes. Learners will also explore the concept of the "second brain" in our gut and its role in mental health, gaining insights into why gut health matters. They'll learn about the relationship between stress, diet, and weight gain, and how stress management can be crucial for overall health. Finally, the course covers common mood and behavior disorders, providing a deeper understanding of their causes and potential dietary interventions. Overall, this curriculum equips learners with practical knowledge to make informed choices for improving mental health through nutrition and diet. Course Curriculum Module 01: Introduction to Mental Health Module 02: Diet and Mental Health Module 03: The Relationship between Nutrition and Mental Health Module 04: Trends in Food Consumption and Mental Health Module 05: The Second Brain Trust Your Gut Module 06: Stress Can Make You Fat Module 07: Disorders of Mood and Behaviour Learning Outcomes: Identify key factors influencing mental health through nutrition and diet. Analyse the impact of diet on various mental health disorders. Understand trends in food consumption affecting mental well-being. Explain the concept of the gut-brain axis in mental health. Discuss the relationship between stress, diet, and weight management. Recognise common mood and behavioural disorders influenced by nutrition. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in understanding mental health through diet. Health practitioners seeking to enhance patient care through dietary advice. Nutritionists and dieticians aiming to specialize in mental health nutrition. Researchers exploring the link between diet and psychological well-being. Students of psychology or nutrition looking to expand their knowledge. Career path Nutrition Consultant Psychiatric Dietician Mental Health Researcher Community Health Worker Diet and Wellness Advisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's modern world, Food Allergen Awareness Training Course stands as a crucial asset in the food industry. With an increasing number of individuals diagnosed with food allergies, understanding and effectively managing food allergens has become paramount. This training equips professionals with the knowledge and skills to identify, prevent, and respond to allergen-related risks, ensuring the safety and well-being of consumers. In the UK, where stringent regulations govern food safety standards, employers seek individuals with Food Allergen Awareness certification to uphold compliance and mitigate potential hazards. Job opportunities abound in various sectors such as hospitality, catering, and food manufacturing, with salaries ranging from £20,000 to £30,000 per annum on average. Undertaking this course not only enhances career prospects but also fosters trust and confidence among customers. Moreover, it empowers individuals to create allergen-safe environments, fosters customer loyalty, and reduces the risk of allergen-related incidents. Ultimately, Food Allergen Awareness Training Course is indispensable for professionals seeking to excel in the food industry while prioritizing consumer health and safety. Key Features This Food Allergen Awareness Training Course Includes: CPD Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Food Allergen Awareness Training Course: Module 01: Exploring Food Allergies Module 02: Additional Causes and Symptoms of Food Allergies Module 03: Allergen Facts and Legal Framework Module 04: Hands-on Precautions and Consumer Protection Module 05: Risk Management and Food Storage Module 06: Promoting Allergy Awareness and Providing Support Learning Outcomes After completing this Food Allergen Awareness Training Course, you will be able to: Recognise common food allergy symptoms for prompt intervention. Comprehend diverse causes and variations of food allergies. Apply allergen legislation to ensure compliance in food establishments. Implement practical precautions for enhanced consumer protection. Manage food storage to minimise risks associated with allergies. Demonstrate awareness and provide support for individuals with allergies. Certification After completing this Food Allergen Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food Allergen Awareness Training Course Food industry professionals seeking CPD certification. Catering and hospitality staff responsible for food preparation. Health and safety officers within food-related businesses. Retail and restaurant managers ensuring consumer safety. Individuals interested in advancing food allergy awareness. Career path Food Allergen Awareness Training Course Food Safety Officer Catering Manager Health and Safety Advisor Restaurant Manager Retail Food Manager Allergen Compliance Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.