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5723 Courses

ISO 20000 Lead Auditor Course

5.0(1)

By Cognicert Limited

The “ISO 20000: 2018 Lead Auditor” course provides comprehensive training in the ISO 20000: 2018 standard and all its requirements from the Lead auditor’s point of view, as well as basic skills necessary to Lead audit activities. It’s a practical-oriented training that should be considered “a must” for every ISO 20000: 2018 Lead auditor. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 20000: 2018 requirements to implement the requirement of the standard and complete ISO 20000: 2018 audit . This ISO Lead auditor training should be taken by individual with interest in conducting internal as well as third part audits according ISO 20000: 2018 standards.

ISO 20000 Lead Auditor Course
Delivered Online & In-PersonFlexible Dates
£800

ISO 9001 Lead Auditor Course

5.0(1)

By Cognicert Limited

The “ISO 9001:2015 Lead Auditor” course provides comprehensive training in the ISO 9001:2015 standard and all its requirements from the auditor’s point of view, as well as basic skills necessary to complete an internal audit. It’s a practical-oriented training that should be considered “a must” for every ISO 9001 auditor. This intensive course is specifically designed to train corporate staff to serve as internal ISO 9001 auditors (as required by ISO 9001:2015 ). The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 9001:2015 requirements to perform a complete ISO 9001 audit.

ISO 9001 Lead Auditor Course
Delivered Online & In-PersonFlexible Dates
£680 to £800

Evolving into the Manager Role

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for New managers wanting to become skilled in their management roles will benefit from this course Overview Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Manager\'s Role Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles 2. Building a Shared Vision Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision 3. Leadership and Influence Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others 4. Nurturing Talent Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development 5. Delegation and Empowerment Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results 6. Building a Better Meeting Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology Additional course details: Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Evolving into the Manager Role
Delivered OnlineFlexible Dates
£2,250

Developing Successful Interpersonal Skills

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course. Overview Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Importance of Interpersonal Skills 2. Verbal Communication Techniques Hearing versus Actively Listening Connecting with Powerful Communication 3. Non-Verbal Communication Understanding the Elements of Vocal Delivery Interpreting and Applying Body Language Building Self-Awareness 4. Creating a Powerful First Impression Creating a Powerful Introduction Cultivating Your Impact 5. The Art of Conversation Mastering the 4 Levels of a Conversation Moving a Conversation Along Applying Tools for Deepening Conversation 6. Influence and Persuasion Influencing Others Seeing the Other Side Building Bridges Extending Your Influence 7. Interacting Positively Applying Logic and Owning Emotions Disagreeing Constructively Bringing People to Your Side Building Consensus 8. Negotiation Basics Planning for Negotiation Managing the 4 Stages of Negotiation Arriving at an Agreement Additional course details: Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Developing Successful Interpersonal Skills
Delivered OnlineFlexible Dates
£2,250

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

5.0(4)

By Improving Communications Uk

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)
Delivered Online + more
£158

Injury and Illness Prevention Programs: A Comprehensive Guide

4.3(43)

By John Academy

Explore the comprehensive guide to Injury and Illness Prevention Programs, covering key topics such as hazard identification, risk assessment, safety policies, accident investigation, and more. Equip yourself with the knowledge and skills to create a safer workplace environment. Join our course for practical insights and hands-on training in workplace safety, occupational health, and wellbeing.

Injury and Illness Prevention Programs: A Comprehensive Guide
Delivered Online On Demand
£24.99

Dermal Fillers and Anti-Wrinkle Training Package

By Cosmetic College

Our students will receive theoretical knowledge and practical skills for six key facial areas using dermal fillers and anti-wrinkle techniques for the face to ensure they understand the importance of facial harmony and balance. Our goal at the Cosmetic College is to deliver the highest quality training in dermal fillers using the safest and most up-to-date techniques. Our Essential dermal filler training courses are carried out in small groups. This enables us to provide you with a training programme tailored to your needs, with more time and emphasis on the hands-on practical sessions. Course Prerequisites This course is suitable for those with or without a medical background. It is designed to allow the student to seek employment or start their own business upon completion. At a minimum, students will be required to be qualified with one or more of the following: Medically trained as a nurse, doctor or dentist with current registration with the NMC, GMC or GDC. NVQ Level 3 in Beauty Therapy, ITEC or HND 12 months of needling experience 6 Months of micropigmentation experience and Anatomy & Physiology Level 3 Please note that if your qualification does not appear above, we offer a fast-track access course for those new to the industry.  Course Agenda A mixture of online study, virtual lectures and practical onsite sessions A series of online and onsite assessments 3 days training program Course Structure This course is held over five days of intensive theory and practical sessions. All courses are kept intimate with a maximum of 4 students per course. Course Agenda Anatomy and physiology of the face Infection control Sharps and hazardous waste training First aid and anaphylaxis training Introduction to dermal filler injection techniques Elective and emergency dissolving Start Business up (How to set up a business, insurance, stockist, social media, managed, join our Instagram group) Injection techniques practice Danger zones training Vessels, muscles, fat pads workshop Professional live demonstrations Legal requirements, obtaining consent with consultation techniques and documentation Practical training Clinical setup procedures Areas Covered (Dermal Filler) Lips Nasolabial Folds (Smile lines) Marionette lines Areas Covered ( Anti-Wrinkle) Glabella lines Cross feet Frown Lines Professional Kit Dermal filler (For Training purposes) Numbing cream Massage gel Chlorhexidine pre-injection wipes Sterile treatment packs Gloves Surgical face masks Skin marker pencils Ice pack Consultation forms Course Benefits Student Benefits Comprehensive Training: By enrolling in this package, you will receive comprehensive training in two highly sought-after aesthetic treatments. You will gain in-depth knowledge about dermal fillers and anti-wrinkle injections, including the underlying anatomy, injection techniques, safety considerations, and client assessment. This comprehensive training will make you a confident and skilled practitioner in these treatments. Hands-on Experience: Our training package emphasises hands-on experience to ensure that you develop the practical skills necessary to perform dermal filler and anti-wrinkle injection treatments. Under the guidance of experienced instructors, you will have the opportunity to practice these techniques on models, allowing you to refine your skills and build confidence in delivering safe and effective treatments. Diversify Your Skill Set: By enrolling in this package, you will expand your skill set and offer a wider range of services to your clients. Dermal fillers and anti-wrinkle injections are versatile treatments that can address multiple aesthetic concerns, including volume loss, wrinkles, and fine lines. By mastering these techniques, you can cater to a broader client base and meet their individual needs. Enhanced Professional Credentials: Completing the Dermal Fillers and Anti-Wrinkle Training Package will enhance your professional credentials in the aesthetics industry. You will receive certifications for both dermal fillers and anti-wrinkle injections, which will validate your expertise and demonstrate your commitment to providing high-quality treatments. This can elevate your professional reputation and help you attract new clients. Client Benefits Comprehensive Treatment Options: Clients seeking facial rejuvenation and anti-aging solutions will benefit from your ability to offer both dermal fillers and anti-wrinkle injections. These treatments can address a wide range of concerns, including volume loss, deep wrinkles, and fine lines. By providing comprehensive treatment options, you can tailor your services to meet each client's unique needs and goals. Natural-Looking Results: With your comprehensive training, you will be able to deliver natural-looking results to your clients. Dermal fillers can restore lost volume, enhance facial features, and create a more youthful appearance. Anti-wrinkle injections can relax facial muscles and smooth out wrinkles, resulting in a more refreshed and rejuvenated appearance. Clients will appreciate your ability to achieve subtle and harmonious enhancements. Professional and Safe Treatments: Clients will have peace of mind knowing that you have received professional training in dermal fillers and anti-wrinkle injections. Your knowledge of the underlying anatomy, injection techniques, and safety considerations will ensure that treatments are performed with precision and care. Clients can trust that they are in safe hands and will receive high-quality treatments. Earning Potential Expanded Client Base: By offering both dermal fillers and anti-wrinkle injections, you can attract a wider range of clients seeking various aesthetic treatments. This can lead to an increase in client bookings and revenue potential. Client Retention and Referrals: Satisfied clients who receive effective and natural-looking results are more likely to become repeat customers. They may also refer their friends, family, and acquaintances to experience your services. Client retention and referrals can significantly contribute to your earning potential. Stay Competitive in the Industry: The demand for dermal fillers and anti-wrinkle treatments continues to grow as more individuals seek non-surgical options for facial rejuvenation. By mastering these techniques, you position yourself as a skilled practitioner in a competitive market. This can help you attract new clients and stay ahead of the competition

Dermal Fillers and Anti-Wrinkle Training Package
Delivered In-PersonFlexible Dates
£2,000

Complete Rhino 3D and V-Ray Training Program: Basic to Intermediate

By ATL Autocad Training London

Why Choose Complete Rhino 3D and V-Ray Training Program: Basic to Intermediate? Learn Rhino 3D and V-Ray for Rhino Basic to Intermediate Training Course. Suitable for beginners and experienced users alike, this program equips you with vital modeling and rendering skills. Opt for in-person or live online sessions. Click here for more info: Website Duration: 16 hours. Approach: 1-on-1 Sessions, Customized Content and Flexible Learning. Scheduling Flexibility: Tailor your sessions from Mon to Sat between 9 am and 7 pm. Course Title: Complete Rhino 3D and V-Ray Training Program: Basic to Intermediate - 16 Hours Session 1-2: Introduction to Rhino 3D Basics (2 hours) Understanding Rhino Interface: Navigating toolbars, command line, and properties panel. Basic Geometric Shapes: Creating lines, circles, and polygons with precision. Editing Tools: Mastering move, rotate, scale, and mirror commands. Session 3-4: Advanced Rhino 3D Modeling Techniques (2 hours) Curves and Surfaces: Delving into NURBS curves, creating complex surfaces, and blending techniques. Modeling Aids: Utilizing grids, snaps, and construction planes for accuracy. Organizing with Layers: Managing complex projects efficiently. Session 5-6: Introduction to V-Ray for Rhino (2 hours) V-Ray Interface: Understanding V-Ray toolbar and settings. Basic Lighting: Exploring different light types and their effects on scenes. Materials: Creating realistic materials, understanding diffuse, reflection, and transparency. Session 7-8: Intermediate V-Ray Concepts (2 hours) Advanced Lighting: Mastering HDRI lighting, creating natural outdoor lighting scenarios. Texture Mapping: Understanding UV mapping, applying textures seamlessly. Rendering Optimization: Reducing noise, optimizing settings for quicker, high-quality renders. Session 9-10: Rhino-V-Ray Integration (2 hours) Model Preparation: Optimizing Rhino models for V-Ray rendering. Advanced Material Manipulation: Creating complex materials, incorporating textures. Interactive Rendering: Real-time adjustments for immediate feedback. Session 11-12: Advanced Modeling Techniques in Rhino (2 hours) Advanced Surface Modeling: Creating organic shapes, advanced surfacing techniques. Precision Modeling: Advanced curve editing, filleting, and trimming. Working with 3D Text: Creating custom 3D text for design projects. Session 13-14: Scene Composition and Presentation (2 hours) Camera Settings: Understanding focal length, depth of field, and perspective. Scene Composition: Design principles, rule of thirds, focal points, and balance. Post-Processing: Enhancing renders in Photoshop, adding atmosphere and context. Session 15-16: Final Project and Portfolio Review (2 hours) Final Project Work: Participants apply learned skills to create a complex 3D scene. Instructor-led Critique: Feedback session for final projects. Portfolio Guidance: Tips for selecting the best works for a professional portfolio. By the end of this 16-hour course, participants will have a deep understanding of both Rhino 3D and V-Ray, allowing them to create intricate 3D models and produce high-quality, realistic renders for various applications. Upon completing the Rhino 3D and V-Ray Basic to Intermediate Training Course, participants can expect to achieve the following learning outcomes: Proficiency in Rhino 3D and V-Ray: Develop a comprehensive understanding of Rhino 3D and V-Ray interfaces, tools, and functionalities, enabling participants to navigate and utilize the software effectively. 3D Modeling Skills: Master the art of creating captivating 3D objects and shapes using Rhino 3D, including editing, transforming, and refining designs for diverse applications. Material Application: Acquire the ability to apply and customize materials and textures to enhance the visual appeal and realism of 3D models, elevating the quality of designs. Lighting Techniques: Gain expertise in utilizing V-Ray lighting tools, such as V-Ray lights and HDRI maps, to achieve striking lighting effects in rendered scenes. Rendering Excellence: Learn to optimize V-Ray render settings, control global illumination, and apply dynamic effects like depth of field and motion blur for high-quality and impressive renders. Advanced Modeling: Develop skills in advanced modeling techniques, including handling curves, surfaces, and solids, enabling participants to tackle complex design challenges. Lighting Mastery: Acquire the knowledge and expertise to create and adjust artificial lights, utilize the Sun and Sky system, and craft custom HDR images for realistic lighting setups. Seamless File Management: Understand various file formats for exporting and importing 3D models, facilitating efficient collaboration and preparation for 3D printing. Creative Problem-Solving: Enhance creative thinking and problem-solving abilities through hands-on practice and exploration of diverse design scenarios. Professional Presentation: Learn post-production techniques in Photoshop to enhance renders and create visually appealing design presentations for effective communication. Continuous Learning: Access valuable resources and tips to encourage continuous learning and professional growth in Rhino 3D and V-Ray. Skills You'll Gain: Master Rhino 3D basics: Curves, surfaces, modeling aids, and precision techniques. Explore intermediate V-Ray concepts: Advanced lighting, material manipulation, and texture mapping. Understand Rhino-V-Ray integration for seamless 3D modeling and rendering workflows. Optimize render settings for high-quality output and reduced rendering times. Career Opportunities: Upon completing this program, you'll be prepared for various roles in the design and visualization industry, such as: 3D Modeler: Create detailed 3D models for diverse industries, including architecture and product design. Architectural Visualizer: Produce realistic architectural visualizations for presentations and marketing materials. Product Designer: Develop visually appealing product prototypes and visualizations for marketing and manufacturing. Visualization Specialist: Work in design studios, advertising agencies, or game development companies, creating immersive visual content. Freelance Designer: Offer your skills on platforms like Upwork or Fiverr, providing 3D modeling and rendering services to clients worldwide. Solidify Rhino 3D Expertise: Master foundational modeling skills, including intricate geometries and surface manipulation, establishing a robust foundation for your 3D design journey. Unlock V-Ray for Rhino: Explore the potential of V-Ray for Rhino, learning to create mesmerizing visualizations and achieve lifelike rendering results that bring vitality to your designs. Enhance Visual Appeal: Grasp advanced lighting techniques, material application, and texture methods to elevate the visual allure of your 3D creations, making them more immersive and authentic. Explore Advanced Concepts: Delve into optimizing rendering settings, post-production tactics, and efficient workflows, advancing your design proficiency to higher levels. Hands-On Experience: Engage in practical exercises and real-world projects, applying your skills in practical contexts to enrich your portfolio and showcase your capabilities effectively. Certification of Achievement: Receive a valuable Certificate of Completion, confirming your expertise in Rhino 3D and V-Ray for Rhino, enhancing your professional credibility as a skilled designer. Flexible Learning Paths: In-Person or Live Online: Opt for in-person sessions, fostering collaborative learning, or choose live online classes for convenience and accessibility, tailoring your learning experience to your preferences. Personalized Guidance: Regardless of your chosen format, benefit from tailored instruction and guidance, ensuring optimal learning outcomes and continuous support throughout the course.

Complete Rhino 3D and V-Ray Training Program: Basic to Intermediate
Delivered in London or OnlineFlexible Dates
£558

Certified Data Centre Facilities Operations Specialist (CDFOS)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Data Centre Facilities Operations Specialist (CDFOS)
Delivered OnlineFlexible Dates
£2,050

Certified Data Center Facilities Operations Manager (CDFOM)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Data Center Facilities Operations Manager (CDFOM)
Delivered OnlineFlexible Dates
£2,050