Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Overview This comprehensive course on Consumer Rights Awareness will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Consumer Rights Awareness comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Consumer Rights Awareness. It is available to all students, of all academic backgrounds. Requirements Our Consumer Rights Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 5 lectures • 01:34:00 total length •Module 01: Introduction to Consumer Rights: 00:11:00 •Module 02: The Consumer Rights Act: 00:21:00 •Module 03: Consumer Contracts Explained: 00:18:00 •Module 04: General Data Protection Regulations Explained: 00:14:00 •Module 05: Fraud Protection: 00:30:00
Overview This comprehensive course on Reporting and Data will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Reporting and Data comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Reporting and Data. It is available to all students, of all academic backgrounds. Requirements Our Reporting and Data is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 16 lectures • 01:13:00 total length •Introduction: 00:05:00 •The fundamentals of Organisational Reporting: 00:17:00 •Current State: 00:03:00 •Review Data: 00:03:00 •Define Requirements: 00:03:00 •Survey key Stakeholders: 00:04:00 •Gap analysis: 00:03:00 •Build the First Report: 00:04:00 •Get feedback: 00:03:00 •Amend the Reporting: 00:04:00 •Roll out: 00:04:00 •Continuously Improve: 00:03:00 •Overview of Process: 00:02:00 •Case Study: 00:08:00 •Close Out: 00:07:00 •Assignment - Reporting and Data: 00:00:00
Overview This comprehensive course on Sales Training: Master Your Sales Pitch will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales Training: Master Your Sales Pitch comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales Training: Master Your Sales Pitch. It is available to all students, of all academic backgrounds. Requirements Our Sales Training: Master Your Sales Pitch is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 23 lectures • 01:20:00 total length •Welcome!: 00:04:00 •First and Foremost: 00:02:00 •Introduction to Action Plan: 00:02:00 •Lesson: Pre-Presentation: 00:02:00 •Pre-Presentation Part 1: 00:05:00 •Pre-Presentation Animation: 00:03:00 •Pre-Presentation Part 2: 00:04:00 •Pre-Presentation PowerPoint: 00:04:00 •Pre-Presentation Part 3: 00:02:00 •Resource: 00:00:00 •Structuring a Dynamic Presentation - 8 Step Process: 00:06:00 •Elevating Value during Your Presentation: 00:03:00 •How to Customize Your Presentation and Timeline: 00:09:00 •Presentations that Emotionally Connect: 00:02:00 •Negotiation and Price Presentation: 00:07:00 •Actual Presentation Chapter (Written Context from 'The Sales Pro' Book): 00:04:00 •Actual Presentation: 00:04:00 •Features, Functions, Benefits and Results: 00:02:00 •Cartoon: 00:08:00 •Celebrity Moment - Inspiration: 00:02:00 •It Is Time To Take Action!: 00:04:00 •The Final Word: 00:01:00 •Assignment - Sales Training: Master Your Sales Pitch: 00:00:00
Overview This comprehensive course on Child Psychology Diploma | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Child Psychology Diploma | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Child Psychology Diploma | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Child Psychology Diploma | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 16 lectures • 05:02:00 total length •Module 01: Child Psychology and Its Major Context: 00:03:00 •Module 02: Understanding Child Development: 00:21:00 •Module 03: The Scope and Stages of Child Development: 00:04:00 •Module 04: The Areas of Child Development: 00:03:00 •Module 05: Erikson's Theory of Child Development: 00:03:00 •Module 06: Attachment and Relationship Building in Childhood: 00:35:00 •Module 07: Impacts of Separation and Loss of Attachment: 00:24:00 •Module 08: Factors That Influence Development: 00:26:00 •Module 09: Cognitive Development: 00:20:00 •Module 10: Social and Emotional Development: 00:34:00 •Module 11: Moral and Ethical Development in Children: 00:17:00 •Module 12: Personality and Intellectual Development in Children: 00:31:00 •Module 13: Language Development: 00:23:00 •Module 14: Problems of Infancy: 00:14:00 •Module 15:Problems in Childhood and Adolescence: 00:22:00 •Module 16: Problems of Adolescence: 00:22:00
Overview This comprehensive course on Social and Emotional Development for Early Childhood will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Social and Emotional Development for Early Childhood comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Social and Emotional Development for Early Childhood. It is available to all students, of all academic backgrounds. Requirements Our Social and Emotional Development for Early Childhood is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 6 lectures • 00:52:00 total length •Lesson 01: Social Development: 00:12:00 •Lesson 02: Effects on Child's Socialisation: 00:12:00 •Lesson 03: The Effects of Friendship on the Child: 00:08:00 •Lesson 04: Concepts Related to Emotional Development: 00:10:00 •Lesson 05: Anger: 00:10:00 •Resource - Social and Emotional Development for Early Childhood: 00:00:00
Overview This comprehensive course on Sales: Psychology of Customers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales: Psychology of Customers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales: Psychology of Customers. It is available to all students, of all academic backgrounds. Requirements Our Sales: Psychology of Customers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 32 lectures • 02:15:00 total length •Promotional video: 00:03:00 •Introduction: 00:05:00 •Don't buy this unless: 00:03:00 •What are we, if not salespeople?: 00:04:00 •Good and bad salespeople: 00:04:00 •Commercial realities: 00:04:00 •Dysfunctional selling has led to dysfunctional buying: 00:03:00 •Who is your 'Avatar'?: 00:05:00 •Your customer's journey: 00:05:00 •Section 2 lecture 1: Introduction to ASK: 00:05:00 •Section 2 Lecture 2: The Marketing Function: 00:06:00 •S2 L3 The Hunter: 00:06:00 •S2 L4 Referrals: 00:06:00 •S2 L5 How your marketing 'lands' with your customer: 00:05:00 •S2 L6 Leveraging your contacts: 00:04:00 •S3 L1: 00:04:00 •S3 L2 The Decision Making Unit (DMU): 00:04:00 •S3 L3 The value of VALUE: 00:05:00 •S3 L4: 00:06:00 •S3 L5 Customer Care - a conversation (not a 'sale'): 00:07:00 •S3 L6: 00:04:00 •S3 L7: 00:04:00 •S3 L8 How to get back IN with a client: 00:06:00 •S4 L1 Introduction the the K or KEEP element: 00:06:00 •S4 L2 Your authority: 00:05:00 •S4 L3: 00:06:00 •S4 L4 NON sales contact: 00:05:00 •S4 L5 Why ASKING for referrals works so well: 00:04:00 •S5 L1: 00:01:00 •Resources - Sales Training: 00:00:00 •Assignment - Sales Training: 00:00:00 •Order Your Certificate: 00:00:00
Overview This comprehensive course on Podiatry Training Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Podiatry Training Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Podiatry Training Course. It is available to all students, of all academic backgrounds. Requirements Our Podiatry Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 15 lectures • 06:05:00 total length •Module 1: Podiatry's Role in Primary Care: 00:30:00 •Module 02: The History of Podiatry: 00:30:00 •Module 03: Anatomy and Physiology of the Foot: 00:10:00 •Module 04: Pathology of Skin: 00:30:00 •Module 05: Pathology of Nails: 00:15:00 •Module 06: Foot Pathologies Relevant to the Lower Limb: 00:30:00 •Module 07: Basic Biomechanics of the Lower Limb: 00:25:00 •Module 08: Common Foot Problems: 00:45:00 •Module 09: Infection, Its Causes and Spread: 00:10:00 •Module 10: Standard Principles of Infection Control: 00:15:00 •Module 11: Personal Protective Clothing: 00:20:00 •Module 12: Safe Handling of Sharps and Spillage Management: 00:20:00 •Module 13: Clinical Practice for Infection Control: 00:40:00 •Module 14: Risk Identification: 00:30:00 •Module 15: Common Diabetic Foot Problems and Treatments: 00:15:00
Overview This comprehensive course on Pool Maintenance will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Pool Maintenance comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Pool Maintenance. It is available to all students, of all academic backgrounds. Requirements Our Pool Maintenance is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 01:53:00 total length •Maintenance Equipment: 00:19:00 •Cleaning and Maintenance: 00:22:00 •Chemical Balance of Water: 00:27:00 •Water Quality Maintenance: 00:17:00 •Pool Safety: 00:28:00