Sales: Psychology of Customers

Description

This comprehensive course on Sales: Psychology of Customers will deepen your understanding on this topic.

After successful completion of this course you can acquire the required skills in this sector. This Sales: Psychology of Customers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.

So enrol in this course today to fast track your career ladder.

After successfully completing the course you will be able to order your certificate, these are included in the price.

There is no experience or previous qualifications required for enrolment on this Sales: Psychology of Customers. It is available to all students, of all academic backgrounds.

Our Sales: Psychology of Customers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.

Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-

And much more!

8 sections • 32 lectures • 02:15:00 total length

•Promotional video: 00:03:00

•Introduction: 00:05:00

•Don't buy this unless: 00:03:00

•What are we, if not salespeople?: 00:04:00

•Good and bad salespeople: 00:04:00

•Commercial realities: 00:04:00

•Dysfunctional selling has led to dysfunctional buying: 00:03:00

•Who is your 'Avatar'?: 00:05:00

•Your customer's journey: 00:05:00

•Section 2 lecture 1: Introduction to ASK: 00:05:00

•Section 2 Lecture 2: The Marketing Function: 00:06:00

•S2 L3 The Hunter: 00:06:00

•S2 L4 Referrals: 00:06:00

•S2 L5 How your marketing 'lands' with your customer: 00:05:00

•S2 L6 Leveraging your contacts: 00:04:00

•S3 L1: 00:04:00

•S3 L2 The Decision Making Unit (DMU): 00:04:00

•S3 L3 The value of VALUE: 00:05:00

•S3 L4: 00:06:00

•S3 L5 Customer Care - a conversation (not a 'sale'): 00:07:00

•S3 L6: 00:04:00

•S3 L7: 00:04:00

•S3 L8 How to get back IN with a client: 00:06:00

•S4 L1 Introduction the the K or KEEP element: 00:06:00

•S4 L2 Your authority: 00:05:00

•S4 L3: 00:06:00

•S4 L4 NON sales contact: 00:05:00

•S4 L5 Why ASKING for referrals works so well: 00:04:00

•S5 L1: 00:01:00

•Resources - Sales Training: 00:00:00

•Assignment - Sales Training: 00:00:00

•Order Your Certificate: 00:00:00