🗓 Date: Tuesday 23rd September ⏰ Time: 10:45am – 11:45am 📍 Location: Hatch 1, The Hat Factory, Luton 🎯 Level: Beginner Ready to get started on social media? This hands-on workshop is perfect for entrepreneurs and small businesses looking to create their Facebook and Instagram business pages and start building an engaged online audience. What You’ll Learn: How to create a business page on Facebook & Instagram Introduction to Meta Business Suite Basics of creating engaging posts Tips for growing audience engagement Setting up a Canva account for easy design Please bring a laptop or tablet to take part in the interactive session.
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This course is an exploration of our understanding of structural racism in the UK and provides a good foundation for anyone wanting to be a responsible ally. Are you working with young people, but struggling with conversations about race? Are you worried that you have been getting it wrong when it comes to race? Do you have questions about race that you are afraid to ask? This course is for you. Description Racism is a real problem in the UK, but it is much more hidden and covert than it has been in the past. People know its not ok to say the ’N-word’, but sadly, racism has permeated British society much more deeply than this. On this course we will help redefine the idea of racism and explain the complex nature of its modern day manifestation. We will explore how to talk with young people about race and particularly how to challenge when racism occurs. To achieve this, we need to start with ourselves. We will cover the idea of Unconscious Bias making us react differently to people based on our socialisation. We will cover the concept of White Privilege making it difficult for white people to get into the shoes of someone of another race. We will cover the concept of micro-aggressions that are difficult to report to a superior because they may be misconstrued as a mere “interpretation” of the situation and not an incident of racism. We will introduce the idea of the “racism binary”, and how we need to become more accountable for our own actions, and instead of getting offended, take responsibility when someone says something we did or said was racist. This can lead to a much more useful conversation than trying to defend yourself by saying “I’m not racist”. When we live in a world where racism doesn’t exist, only then can we say “I don’t see colour”, because it does exist, and it does have an impact on peoples lives. When racist incidents happen, people get hurt. Unfortunately, it is an all too familiar feeling for a lot of people in the UK who have been forced to accept it as part of life. Most of these situations will never be resolved, because they will never be reported. Poor handling of racist incidents teach young people not to say anything, thinking it will only make the situation worse. A lot of people believe that racism is never going away, because their experiences have confirmed this belief. There is a lot of work to be done, and the time is now. This course is an exploration of our own socialisation and personal expressions of race, which will leave you feeling positive and hopeful about the future. Be bold, and join us on this journey into the ever growing multicultural melting pot. Enquire for more information about this thought provoking training day. Learning objectives Develop understanding of modern racism in the UK Strengthen knowledge of key terminology Understanding how to think like an “Ally” Explore strategies for dealing with racism when we encounter it Developing our confidence and ability to hold conversations with young people about race Who is it for? Leadership teams seeking guidance and reflection Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams College staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations People who want to “get it right” Content AM What makes a good welcome? Why don’t we talk about race? History of racism in the UK Definition of modern racism – how racism manifests in a post-racist world Unconscious bias The ‘racism binary’ – taking accountability for our words/actions Examining our privilege What does your race mean to you? PM Trust and difference exercises – how can we become more trustworthy? What is good Allyship? What to do and what not to do Strategies for dealing with racism incidents Restorative Justice How can we create dialogue with young people about race? Affinity groups What does the ideal workplace/school look like? What actions will we take away?
What you'll learn Build and frost square or rectangular cakes smooth with sharp edges. Create re-usable surfaces to practice decorating techniques. Learn how to pipe and use a brush to create buttercream embroidery. Discover how to transfer templates to buttercream cakes. Learn how to paint with buttercream and color gels. Create natural scenes by understanding how to build layers. Pipe small, medium, and large buttercream flowers. Pipe leaves, stems, and filler plant material such as berries and buds. Achieve deep and rich icing colors with Swiss Meringue Buttercream. Build unique cake shapes to creatively display buttercream floral arrangements. Requirements This an intermediate level course which requires an understanding of basic cake decorating skills such as frosting a cake, simple piping, and baking cakes. A list of equipment and resources is included with the course. Plain, baked cakes in your choice of flavor. Size requirements are included in the course. If you are a beginner, I recommend completing my introduction to cake decorating course before enrolling in this one. This course demonstrates techniques with Swiss Meringue Buttercream. Recipe included in the course. Who this course is for: Students who have mastered basic decorating concepts and wish to build on those. Cake decorators looking to learn new skills. Business owners searching for new looks and skills to add to their offerings. Cake decorating career seekers wanting to build their portfolio. Intermediate level decorators. This is not a beginner level course. Introduction- Welcome! Introduction- Welcome! 00:02:00 Preparation 00:30:00 Practice Surfaces 00:04:00 Building Rectangular or Square Cakes Building 00:06:00 Crumb Coat 00:03:00 Frosting Smooth 00:10:00 Brush Embroidery Cake Practice 00:05:00 Pattern Design 00:03:00 Transfer the Design 00:04:00 Piping on the Cake 00:06:00 Finishing Touches 00:05:00 Wildflower Cake Misty Watercolor 00:06:00 Green Meadow 00:05:00 Painting Trees 00:05:00 Adding Luster 00:03:00 Painting Flowers 00:06:00 Piping Stems 00:02:00 Piping the Wildflowers 00:04:00 Piping Little Leaves 00:03:00 Piping the Crown 00:03:00 Finishing Touches 00:04:00 Piped Flowers Piped Flower Design 00:05:00 Tools for Piped Flowers 00:03:00 The Rose 00:06:00 Peony Buds 00:03:00 The Dahlia 00:09:00 The English Rose 00:04:00 Piped Leaves 00:05:00 Piped Flower Cake Building the Cake 00:05:00 Placing Flowers 00:07:00 Trailing Stems 00:02:00 Berry Clusters 00:03:00 Adding the Leaves 00:04:00 Final Touches 00:04:00 Conclusion Thank You! 00:02:00 Resources 00:01:00
Course Overview Growing old is a natural part of life, but when old age reaches us, we may need extra care and support to help us carry out everyday activities and boost our mental health. If you're caring for elderly relatives or are looking to start a career as an Elderly Care assistant, then this course is a must for you. This Elderly Care Training Course will teach you how to effectively care for your elderly relatives and loved ones, to improve their quality of life. It covers guidance on how to support elderly people with dementia and common illnesses associated with old age, as well as ways to keep their minds and bodies active through outdoor activities. You'll also deepen your understanding of the challenges of old age, and the stages of ageing, helping you to build positive relationships with the elderly people in your life. This course also includes helpful tips for dealing with bad behaviour, building your resilience and dealing with grief, when an elderly loved one passes on. Fast track your career as an Elderly Care Assistant and learn how to support elderly relatives and loved ones, with this Senior Care Training Course. What You Will Learn In this Elderly Care Course, you will learn how to care for your elderly parents or relatives, as well as gain the necessary skills to kickstart a career as an Elderly Care Assistant. It covers everything you need to know to effectively support elderly people through the challenges of old age. Caring for Elderly Parents or Relatives How to Handle Bad Behaviour Mental Health & Elderly People Building Healthy Relationships Top Outdoor Activities for the Elderly Tips for Building Your Resilience Dealing With Loss & Bereavement Ways for Improving Quality of Life The Stages of Old Age Age-Related Illnesses and Diseases Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's dynamic business landscape, the role of a manager is more crucial than ever. As the UK economy continues to thrive, with over 5.9 million private sector businesses, the demand for skilled and effective managers is on the rise. However, the transition from individual contributor to a leadership role can be challenging. Are you ready to unlock your potential and become a successful manager who inspires and motivates teams to achieve greatness? Our comprehensive New Manager Training bundle is designed to equip you with the essential skills and knowledge to navigate the complexities of leadership and team management. Explore the fundamentals of effective management, honing your ability to lead with confidence and clarity. Develop strong communication skills, enabling you to convey ideas effectively and foster open dialogue within your team. Gain insights into employee management strategies, empowering you to cultivate a motivated and productive workforce. Additionally, you'll delve into the art of team building, cross-cultural awareness, and unconscious bias training, ensuring an inclusive and harmonious work environment. Our New Manager Bundle Contains 09 of Our Premium Courses for One Discounted Price: Course 01: New Manager Course 02: Leadership Skills Course Course 03: Essentials Communication for Business Course 04: Diploma in Employee Management Course 05: Team Building & Management Diploma Course 06: Sexual Harassment Awareness Training Course 07: Diploma in Meeting Management Course 08: Cross-Cultural Awareness Training Course 09: Unconscious Bias Training Course Invest in your future as a leader. This training bundle empowers you to confidently manage your team, fostering a positive work environment and achieving exceptional results. Enrol today and take your career to the next level! Learning Outcomes of New Manager Training Implement effective leadership styles to motivate and inspire your team. Develop clear and concise communication strategies for various situations. Master delegation techniques to empower your team and boost efficiency. Set SMART goals and effectively track team performance. Navigate conflict situations and manage workplace challenges constructively. Foster a positive and inclusive work environment for all team members. With this comprehensive New Manager Training bundle, you can achieve your dreams and train for your ideal career. This New Manager Training bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Our New Manager Training bundle courses consist of the following learning modules: Course 01: New Manager Module 01: Managers are Made, Not Born Module 02: Create a Management Track Module 03: Define and Build Competencies Module 04: Managers Learn by Being Managed Well Module 05: Provide Tools 1 Module 06: Provide Support Module 07: Identify Strong Candidates Early Module 08: Clearly Define the Management Track Module 09: Empower New Managers Module 10: Provide Growth Opportunities Course 02: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK Course 03: Essentials Communication for Business Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*9 = £117) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Lead Project Manager Department Head Senior Management Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00
We look at 4 key areas on how to build successful teams in our Early Years environments. Managing the People, looking at personality types. Setting the Envrironment using Maslows Hierarchy of needs for staff. Solving the Problems in teams. Encouraging the Performance.
Unlock the world of data entry with our comprehensive course for beginners. Master Microsoft Word and Excel, delve into advanced techniques and tools, and learn best practices for accuracy. Build a successful data entry career with hands-on guidance and create a professional portfolio. Join us for a transformative journey into the heart of data entry excellence.
Sale Ends Today HVAC Masterclass Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The HVAC industry is a cornerstone of modern infrastructure, vital for maintaining comfort and safety in buildings across the UK. According to the reports, the demand for qualified HVAC technicians is expected to grow by 15% over the next decade. With the HVAC Masterclass, you are not just enroling in a course; you're stepping towards a future-proof career in a field that combines technology with sustainability. The HVAC Masterclass offers an extensive curriculum designed to equip you with a comprehensive understanding of Heating, Ventilation, Air Conditioning, and even beyond, into High-voltage Electrical Engineering. From HVAC Fundamentals to Advanced Electrical Power Systems, this course covers everything you need to know to excel. You will learn about System Design, Load Calculation, Electrical Safety, and Energy Efficiency, Electrician, Smart Meter Installer, and Welding Basics, ensuring you are ready to tackle any difficult scenario. This program also gets into innovative technologies such as Solar Energy and Electric Vehicle Battery Management, preparing you for the future of the industry. Courses Are Included In this HVAC Masterclass Course Career Bundle: Course 01: Certificate in HVAC Fundamentals Course 02: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 03: HVAC Basics and Load Calculation Course 04: High Voltage Generation for Electrical Engineering Course 05: Electric Power Metering for Single and Three-Phase Systems Course 06: Short Circuit Analysis for HV Three-Phase Systems Course 07: Electrical Power System and High Voltage Engineering Course 08: Electrical Engineering for Electrical Substations Course 09: Electrical 3-Phase Power Transformers Fundamentals Course 10: Protection and Control of High Voltage Power Circuits Course 11: Distribution Station & Feeder Protection Course 12: Light Current Systems for Electrical Engineering Course 13: Basic AC Circuit Analysis Course 14: Electrician Course 15: Smart Meter Installer Course Course 16: Welding Basics and Safety Course 17: PAT - Portable Appliance Testing Course Online Course 18: Heat Exchanger Course 19: MATLAB Simulink for Electrical Power Engineering Course 20: Electronic & Electrical Devices Maintenance & Troubleshooting Course 21: Electrical Machines for Electrical Engineering Course 22: Electric Circuits for Electrical Engineering Course 23: Digital Electric Circuits & Intelligent Electrical Devices Course 24: Microcontroller Simulation Course 25: Solar Energy Course 26: Energy Saving in Electric Motors Course 27: Engine Lubricant System Training Course 28: Electric Vehicle Battery Management System Course 29: Electrical and Fire Safety Training Course 30: Lone Worker Safety Join in on this journey to not only enhance your skills but also prepare for a thriving career in this rapidly evolving field. The HVAC Masterclass is more than just a training program-it's an investment in your future. With our comprehensive training, you'll not only meet the industry's requirements but will stand out as a highly proficient professional. Enrol today and start shaping your future in the HVAC industry! Learning Outcomes of this Bundle: Understand fundamental and advanced concepts of HVAC systems. Master electrical engineering basics relevant to HVAC and other systems. Develop skills in designing, installing, and maintaining HVAC systems. Gain proficiency in high voltage systems and electrical safety. Learn about innovative technologies like solar energy and electric vehicles. Enhance troubleshooting and maintenance skills for electrical devices. But that's not all. When you enrol in HVAC Masterclass Course Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The HVAC Masterclass course is designed to empower learners with a comprehensive understanding of HVAC systems and their integration with electrical engineering concepts, setting a solid foundation for a successful career in this essential industry. By diving into the fundamentals of HVAC, participants gain critical insights into System Design, Functionality, and Maintenance, ensuring they can handle Installations and Troubleshooting with proficiency. Expanding beyond traditional HVAC topics, the course also covers high voltage systems and electrical safety, areas increasingly important as buildings become more integrated with advanced electrical systems. Learning these skills allows participants to work safely and effectively, enhancing their abilities in Managing and Maintaining Complex Building Systems. This approach ensures that learners are not just HVAC technicians but versatile professionals capable of navigating a broad spectrum of electrical engineering tasks. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of HVAC. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the HVAC setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to HVAC related fields impacting their HVAC experiences and long-term development. Course Curriculum Course 01: Certificate in HVAC Fundamentals Module 01: Introduction To Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heat Flow Module 03: Psychrometrics Module 04: HVAC Systems Module 05: Heating Module 06: Air Conditioning Systems For HVAC Technicians Module 07: Ventilation And Indoor Air Quality Module 08: HVAC System Selection Course 02: Heating, Ventilation & Air Conditioning (HVAC) Technician Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course 03: HVAC Basics and Load Calculation Module 01: Protected: Basic Concepts in HVAC Module 02: HVAC Psychrometrics & Psychrometric Chart Module 03: Introduction to Cooling Load Module 04: How to find U value Module 05: How to find CLTDc value Module 06: External Cooling Load Calculation Module 07: Internal Cooling Load Calculation Module 08: Cooling Load Calculation (E20- Excel form) Module 09: Getting Familiar with HAP Module 10: Defining Weather Properties Module 11: Creating Schedules Module 12: Defining Walls and Partitions Module 13: Defining Roofs, Ceilings and Floor Module 14: Defining Windows and Doors Module 15: Defining Shades Module 16: Creating Spaces_Part 1 Module 17: Creating Spaces_Part 2 Module 18: Creating Spaces_Part 3 Module 19: Selection of HVAC System =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future HVAC technicians. Aspiring electrical engineers. Technical maintenance staff. Green tech enthusiasts. Vocational students. Career switchers. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. HVAC Technician: $30,000 - $60,000 Electrical Engineer: $55,000 - $95,000 Energy Manager: $60,000 - $100,000 Solar Technician: $35,000 - $75,000 Electrician: $35,000 - $70,000 Building Systems Analyst: $50,000 - $90,000 Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.