The hospitality industry is one of the most dynamic and customer-focused sectors in the world. This CPD-accredited Level 2 Hospitality Management course offers a detailed look into the core functions that drive success across hotels, resorts, and hospitality businesses. From front office operations to food and beverage management, each module is crafted to give learners a deep understanding of how hospitality services are planned, delivered, and evaluated. Whether it's overseeing guest services or managing housekeeping, this course gives learners a structured framework to explore the key components that keep hospitality running smoothly. You’ll also explore vital areas such as recruitment and staff development, service quality, and customer satisfaction—cornerstones of effective hospitality management. With focused lessons on marketing, accounting, and the growing influence of digital technology in e-hospitality, this course delivers insightful content to support your development in the field. Course Curriculum: Module 1: Introduction to Hospitality Management Module 2: An Overview of Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Management of Front Office Operations Module 6: Management of Housekeeping, Engineering and Security Operations Module 7: Management of Food and Beverage Operations Module 8: Management of Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.
Overview Enrol in our Project Manager Training Course today and build the necessary skills, knowledge and experience to transform your career. The Project Manager Training Course could enhance your continuing professional development thus propelling you more towards your dream job. This Project Manager Training Course could be your key, if you are interested in a long term career in the field of Project Manager Training Course. This Project Manager Training Course course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Project Manager Training Course. This Project Manager Training Course aims to accompany you through your journey to help you become a master of Project Manager Training Course. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Project Manager Training Course. It is available to all students, of all academic backgrounds. Requirements Our Project Manager Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum of Project Manager: What is a Project? The Four Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong Terminology used in the Project Stages More on Project Gateways / Stage Gates Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure The Gantt Chart Tools for Creating a Gantt Chart The Linear Responsibility Chart (LRC) aka The RACI Chart The Risk Management Process Risk Analysis: The Six Strategies for Managing Risks: The Risk Register (or Risk Log) The Four Essentials of Leading your Team: Project Delivery - The Three Key Cycles: Closing your Project in an Orderly Manner Closing Words
Overview This comprehensive course on Introduction to Baking will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Introduction to Baking comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Introduction to Baking. It is available to all students, of all academic backgrounds. Requirements Our Introduction to Baking is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 28 lectures • 01:52:00 total length •Welcome to the Course: 00:03:00 •Reading a Recipe: 00:04:00 •Mise en Place: 00:03:00 •Choosing Ingredients: 00:06:00 •Equipment Toolkit: 00:04:00 •Special Notes for High Altitude: 00:03:00 •What is a Butter Cake-: 00:01:00 •History of Butter Cakes: 00:01:00 •Important Considerations for Butter Cakes: 00:02:00 •Creaming Method- Almond Butter Cake: 00:10:00 •Reverse Creaming Method- Vanilla Butter Cake: 00:11:00 •What is an Oil Based Cake-: 00:02:00 •History of Oil Based Cakes: 00:02:00 •Important Considerations for Oil Cakes: 00:03:00 •Blended Method- Chocolate Olive Oil Cake: 00:05:00 •Blended Method- Carrot Cake: 00:11:00 •What is a Sponge Cake-: 00:02:00 •History of Sponge Cakes: 00:02:00 •Sponge Cake Mise en Place: 00:03:00 •American Sponge Cakes: 00:02:00 •American Sponge Method- Classic American Sponge: 00:16:00 •European Sponge Cakes: 00:02:00 •European Sponge Method- Genoise: 00:07:00 •What is Simple Syrup: 00:02:00 •Simple Syrup Method: 00:04:00 •Thank You!: 00:01:00 •Resources - Introduction to Baking: 00:00:00 •Assignment - Introduction to Baking: 00:00:00
Emotional Intelligence in a Digital World In this session, we will explore the brain science behind empathy and focus, the interplay between isolation and connectivity, and the effects of technology on memory. We'll examine the phenomenon of 'virtual distance' and learn strategies for mitigating it and building trust. Lastly, we will connect Emotional Intelligence skills to key project management competencies and look at ways to keep our finger on the pulse of the digital world while nurturing the qualities that make us most human. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Eyes Wide Open - Reframing Your Fears as Fiction You create your own reality, and you believe it: whether you perceive a path blocked by obstacles or one wide open to opportunities.Isaac shares his eye-opening perspective on sight itself as he reveals how blindness became a blessing in his life of remarkable achievement, from Hollywood to Harvard, and from the Supreme Court to entrepreneur and CEO. "You'll gain the vision to shape your life and business deliberately, with awareness and accountability.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.
Description: Computer Specialist Diploma Course is intended for those who wants to gain computer skills and knowledge. It has modules which will give you all the ins and outs of operating on a personal computer and its broad applications. First of all, it will cover all the fundamental computing terms, input, output, and storage devices. You will also learn about the operating systems, interface and its applications. As you step up through the hierarchy of the basic to intermediate to expert levels, you will be exposed to several contents which will teach you about networking, internet basic, ergonomics, safeguarding your data from malware, customization, etc. And the end, you will have a profound knowledge about computers. Learning Outcomes: Realise the common computing concepts Figure out the difference between hardware and software, as well as how they work Realise the operations of information networks Be conscious of security measures as well as learn working safely Obtain knowledge of the primary steps of operating a computer, involving using the keyboard,mouse, and Windows desktop Become competent to manage and use files and folders with proficiency Get knowledge of how to implement the fundamental Windows Applications,at the same time, learn Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer. Understand general computing concepts Understand the difference between hardware and software, and how each works Understand how information networks operate Become aware of security concerns and how to work safely Learn the first steps of using a computer, including using the keyboard, mouse, and Windows desktop Be able to effectively manage and use files and folders Learn how to use the basic Windows applications, including WordPad, NotePad, Task Manager, Calculator, Paint, and Internet Explorer Basic computing terms The fundamental computing skills Anatomy of a PC Input, output, and storage devices Operating systems and applications Legal issues, including licensing of software Networking and Internet basics Computers in the workplace Telecommuting and the electronic world Ergonomics, safety, and the environment Being proactive about security Protecting your data Understanding malware Using the mouse, keyboard, and desktop Customizing your computer Printing Understand and using files and folders Basic Windows applications Working with a window Working with applications Browsing the Web Realise the common computing concepts Figure out the difference between hardware and software, and how they function Interpret how information networks work Be alert of security measures as well as how you can work safely Acquire the knowledge of operating the first steps of a computer, learn how to use the keyboard, mouse, as well as Windows desktop Become competent to proficiently handle and apply files and folders Attain knowledge of operating fundamental Windows applications, along with Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Computer Specialist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Computer Specialist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Module 02 Basic Terms 00:15:00 Advanced Terms 00:15:00 Networking Basics 00:15:00 Basic Internet Concepts 00:30:00 Internet Security 00:30:00 Computers in the Workplace 00:15:00 Tele-Commuting 00:15:00 The Electronic World 00:15:00 Ergonomics 00:15:00 Safety and the Environment 00:15:00 Being Proactive 00:15:00 Identifying Yourself 00:15:00 Protecting Your Data 01:00:00 Understanding Malware 00:15:00 Protecting Against Malware 00:15:00 Module 03 Application Basics 00:30:00 Basic Applications 01:00:00 Working with a Window 01:00:00 Working with WordPad 01:00:00 Working With Applications 01:00:00 Basics of Web Browsers 01:00:00 Browsing the Web 00:15:00 Working with Bookmarks 01:00:00 Working With Web Pages 01:00:00 Printing Web Pages 01:00:00 Module 04 First Steps 00:30:00 Basic Tasks 01:00:00 Using the Desktop 00:15:00 Customizing Your Computer 00:15:00 Printing 00:15:00 The Basics of Files and Folders 00:10:00 Managing Files and Folders, Part I 01:00:00 Managing Files and Folders, Part II 00:15:00 Viewing File or Folder Properties 00:30:00 Working With Files and Folders 00:30:00 Compressed Files 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Writing is considered as one of the necessary skills needed by any professionals. In the business industry, you need to know the technicalities in business writing if you want to succeed. Learning the right techniques in business writing will give you advantage especially in the present day business condition as you will be able to adjust and meet the expectations of the business world. If you are interested in learning more about business writing, then this is your chance to avail it. Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business writing People who have an interest in business and wants to pursue creating new business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Writing Essential Skills course is a useful course to enroll since it will be beneficial to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist Strategist. Business Writing Basics Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Proposal Writing Module One - Getting Started 01:00:00 Module Two - Understanding Proposals 01:00:00 Module Three - Beginning the Proposal Writing Process 00:30:00 Module Four - Preparing An Outline 01:00:00 Module Five - Finding Facts 01:00:00 Module Six - Writing Skills (I) 01:00:00 Module Seven - Writing Skills (II) 00:30:00 Module Eight - Writing the Proposal 01:00:00 Module Nine - Checking for Readability 01:00:00 Module Ten - Proofreading and Editing 00:30:00 Module Eleven - Adding the Final Touches 01:00:00 Module Twelve - Wrapping Up 01:00:00 Diploma in Business Proposal Writing- Activities 00:00:00 Business Content Writing Introduction 00:15:00 Advantages Of Writing As A Business 00:15:00 Types Of Writing 00:30:00 Where To Sell Your Writing 01:00:00 How Much Should You Charge? 00:15:00 Specializing 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Business Writing Essential Skills 00:30:00 Final Exam Final Exam- Business Writing Essential Skills 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00