3713 Courses

Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online

Level 5 British Cleaning Certificate Course Online Unlock the Power of Level 5 British Cleaning Certificate Course: Enrol Now! Suppose you want to start a cleaning business. In that case, this Level 5 British Cleaning Certificate Course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. Learning Objectives After completing this Level 5 British Cleaning Certificate Course, the learner will be able to: Understand the fundamentals of the cleaning job. Set a business budget and create a solid cleaning service business plan. Use a variety of commercial cleaning products, personal protective equipment, and cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning routine. Satisfy the customer in the cleaning industry. Run the business with quality service. This Level 5 British Cleaning Certificate Course will teach you how to use cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Why choose this Level 5 British Cleaning Certificate Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 5 British Cleaning Certificate Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 5 British Cleaning Certificate Course. Main Course: Level 5 British Cleaning Certificate Course Free Courses Course 01: Working at Height Training Course Course 02: Manual Handling Course Course 03: Level 2 Health & Care [ Note: Free PDF certificate as soon as completing the Level 5 British Cleaning Certificate Course] Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course consists of 16 modules. Course Curriculum of Level 5 British Cleaning Certificate Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Level 5 British Cleaning Certificate Course After completing Level 5 British Cleaning Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 5 British Cleaning Certificate Course After completing the Level 5 British Cleaning Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements Level 5 British Cleaning Certificate Course Online To enrol in this Level 5 British Cleaning Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 British Cleaning Certificate Course. Be energetic and self-motivated to complete our Level 5 British Cleaning Certificate Course. Basic computer Skill is required to complete our Level 5 British Cleaning Certificate Course. If you want to enrol in our Level 5 British Cleaning Certificate Course, you must be at least 15 years old. Career path Level 5 British Cleaning Certificate Course Online This Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour

Driver CPC is short for “Driver Certificate of Professional Competence”. This was introduced by an EU Directive in 2003. LGV and PCV drivers require to complete a total of 35 hours of CPC Periodic training every 5 years. This is classroom based and modules are delivered in 7 hour sessions.

2 Day Golf Lessons for Beginners Voted UK's best golf school, fast-track your learning in a fun and friendly environment

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

An short online course learning simple pattern drafting skills. Develop a darted bodice and sleeve blocks, used to create easy fitting garments of your own design.

Session 8 A cheeky free extra. Editing, making revisions, getting feedback, reflecting on story and writing, setting goals and providing your own accountability, next steps.

Session 0: Intro A quick, free, intro to the course so you know what you’re getting into! Includes couple of writing exercises to get you going.

Tomato Fest at Trill Farm Garden - a celebration of tomato divesity!

Move up a Grade A Revision guide for students in all subjects at school, university and professional levels Course Information   Description Exams are a difficult time. Studying can be tedious and frustrating, but you have to put in the hours in to get the marks. There are no quick fixes, but you can get a better grade with a good revision strategy. This course presents the revision strategy I used to get the second highest mark in the finals of my accountancy qualifications and 10 A’s out of 11 exams through three years of accountancy study. The revision strategy is not complicated, and you still have to do the work – it’s not a magic solution – but it guides you through each phase of revision, and the exam itself, to help you get the best possible marks. I firmly believe that this revision strategy will get you a better mark than you would have without it. Thank you for your interest in this course. I hope this course will help you prepare for your exams   Course Pre-Requisites There are no pre-course requirements.   What Students will Learn How to structure your days and weeks during the revision period How to plan your revision An effective way to learn your material The importance of giving your mind a break – every day The importance of exam practice How to allocate the exam time over the questions How exam marks work To go for the marks, rather than for perfection What to do (and what not to do) on the day of the exam Tips for the exam A simple technique to reduce stress and boost learning     Curriculum SS1 Introduction and Agenda 3 mins SS2 Structure your Week 7 mins SS3 Start Each Day on a Positive Note 2 mins SS4 Revision Phase 1 2 mins SS5 Revision Phase 2 2 mins SS6 Give your Mind a Break 2 mins SS7 Revision Phase 3 5 mins SS8 Revision Phase 4 2 mins SS9 Exam Preparation 1 2 mins SS10 Exam Preparation 2 5 mins SS11 Emotional Freedom Technique 9 mins SS12 The Exam 5 mins SS13 Final Thoughts on Revision 6 mins SS14 Test your Knowledge 8 mins   Total time 1 hour    Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel