3737 Courses

Overview The Criminology Certificate & UK Criminal Justice System course provides a comprehensive understanding of criminology and the criminal justice system in England and Wales. Modules cover topics such as criminal psychology, the influence of mental disorders, classification of crime, violent crimes, the crime scene, dealing with crime, victimology, and the criminal justice system. Learning Outcomes: Develop a solid understanding of criminal psychology and its relevance in the study of criminal behavior. Gain insights into the influence of mental disorders on criminality and its implications in the criminal justice system. Understand the classification of crime and the different typologies used to analyze criminal behavior. Explore the dynamics of violent crimes and their impact on victims and society. Learn about the crime scene and the principles and techniques used in crime scene investigation. Develop knowledge and strategies for dealing with crime from prevention to investigation and resolution. Understand victimology and the study of victims, including victim-offender relationships and the effects of crime on victims. Gain a comprehensive understanding of the criminal justice system in England and Wales, including its structure, processes, and key components. Why buy this Diploma in Criminology & UK Criminal Justice System at QLS Level 4? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Diploma in Criminology & UK Criminal Justice System at QLS Level 4 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Criminology Certificate & UK Criminal Justice System Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime 00:18:00 Module 04: Violent Crimes 00:29:00 Module 05: The Crime Scene 00:30:00 Module 06: Dealing with Crime 00:41:00 Module 07: Victimology 00:25:00 Module 08: The Criminal Justice System in England and Wales 00:19:00 Mock Exam Mock Exam - Criminology Certificate & UK Criminal Justice System 00:20:00 Final Exam Final Exam - Criminology Certificate & UK Criminal Justice System 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Begin your exploration into the realm of 'Performance Coaching' with our expertly designed course. Across thirteen engaging modules, this curriculum introduces learners to the core concepts and advanced strategies in performance coaching. The journey starts with an introduction to the fundamental aspects of this field, laying a strong base for subsequent learning. Progressing through the course, participants gain insights into the nuances of the coach-client relationship, various coaching and mentoring models, and the ethical considerations vital in this profession. Essential skills like effective communication, personal, management, and organisational skills are thoroughly covered, equipping learners with a well-rounded skill set. The course culminates with advanced topics including the intricacies of Neuro-Linguistic Programming (NLP), the relationship between stress and performance, and practical guidance on establishing oneself as a professional coach. Learning Outcomes Acquire an in-depth understanding of the foundational principles of performance coaching. Develop the ability to build and maintain productive coach-client relationships. Master various coaching and mentoring models, applying them effectively in diverse scenarios. Gain proficiency in essential skills such as communication, personal and organisational management. Learn to apply NLP techniques and understand the dynamics of stress in enhancing performance. Why choose this Performance Coaching course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Performance Coaching course for? Individuals aspiring to become professional performance coaches. Managers and leaders seeking to enhance their coaching skills. Professionals in human resources aiming to improve employee performance. Educators and trainers looking to incorporate coaching techniques into their practice. Anyone interested in personal development and improving their coaching ability. Career path Performance Coach: £30,000 - £60,000 Human Resources Manager: £35,000 - £70,000 Corporate Trainer: £25,000 - £50,000 Leadership Development Specialist: £40,000 - £75,000 Organisational Development Consultant: £45,000 - £80,000 Life Coach: £25,000 - £55,000 Prerequisites This Performance Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching 00:00:00

Overview If you're interested in expanding your knowledge about autism and how to support individuals on the spectrum, the Understanding Autism Awareness and Diagnosis Level 2 course is a great option. This course will help you understand the causes, symptoms, diagnosis, and treatment of ASD.  You will learn about the different cognitive approaches that explain how people with ASD perceive and process information. You will discover the different types of ASD, the challenges that people with ASD face, and the strategies that can be used to help them succeed.  Enrol in the course today and start your journey towards an in-demand career. Key Features of the Course 24/7 learning assistance Self-paced online learning Interactive quizzes and assessments Accredited certificate after completion Who is this course for This course is suitable for individuals who wish to expand their knowledge and understanding of autism awareness and diagnosis. It mainly benefits education, healthcare, psychology, and social work professionals. Parents, caregivers, and anyone interested in gaining insights into autism and its diagnosis can significantly benefit from this course. What you will learn Throughout this course, learners will delve into various topics and modules that encompass different aspects of autism spectrum disorder. By the end of this course, you will be able to: Autism Spectrum Disorder (ASD): Participants will gain a thorough understanding of the characteristics, prevalence, and impact of autism on individuals and their families. Autism Diagnosis: This module focuses on the diagnostic process for autism, including assessment tools, criteria, and best practices for diagnosis. Cognitive Approaches in Autism: Participants will explore cognitive theories and interventions that can be employed to support individuals with autism in their cognitive development and functioning. Dealing with Autistic Individuals: This module provides strategies for effective communication, understanding sensory sensitivities, and promoting positive behaviour in autistic individuals. Other Considerations for Dealing with Autistic Individuals: Participants will learn about additional factors to consider when working with individuals with autism, including co-occurring conditions, diversity, and inclusion. Engagement in Autism Awareness: This module emphasises the importance of raising awareness about autism and promoting acceptance and inclusion in various settings. Why enrol in this course Firstly, this top-reviewed course will help you gain essential skills in understanding autism, communicating effectively with autistic individuals, and promoting inclusivity. This course offers the most relevant and up-to-date information in the field. Secondly, these skills are highly valued in professions such as special education, behavioural therapy, and speech and language therapy, which offer competitive salaries ranging from £20,000 to £60,000+ per year in the UK. Requirements A computer or mobile device with internet access A basic understanding of English language and grammar A willingness to learn and explore new topics Career Path After completing this course, you'll get advantages in various related careers. Some examples with average salary are: Autism Support Worker - £20k per year Autism Specialist Teacher - £32k per year Autism Consultant - £38k per year Autism Therapist - £40k per year Autism Researcher - £43k per year Autism Trainer - £45k per year Autism Service Manager - £60k per year Certification Upon successful completion of this course, you will receive a CPD certificate. This certificate will demonstrate your knowledge and skills in ASD and can be used to advance your career. Course Curriculum 7 sections • 7 lectures • 02:15:00 total length •Autism Spectrum Disorder (ASD): 00:25:00 •Learning Difficulties Related to Autism: 00:23:00 •Autism Diagnosis: 00:16:00 •Cognitive Approaches in Autism: 00:17:00 •Dealing with Autistic Individuals: 00:22:00 •Other Considerations for Dealing with Autistic Individuals: 00:19:00 •Engagement in Autism Awareness: 00:13:00

Course Overview: If you're interested in expanding your knowledge about autism and how to support individuals on the spectrum, the Understanding Autism Awareness and Diagnosis Level 2 course is a great option. This course will help you understand the causes, symptoms, diagnosis, and treatment of ASD. You will learn about the different cognitive approaches that explain how people with ASD perceive and process information. You will discover the different types of ASD, the challenges that people with ASD face, and the strategies that can be used to help them succeed. Enrol in the course today and start your journey towards an in-demand career. Key Features of the Course: CPD certificate 24/7 learning assistance Interesting learning materials Interactive quizzes and assessments Self-paced learning Updated content Who is This Course For? This Understanding Autism Awareness and Diagnosis course is designed for educators, healthcare professionals, parents, caregivers, and anyone seeking a comprehensive understanding of autism awareness and diagnosis. Whether you are already working with individuals on the autism spectrum or simply interested in expanding your knowledge, this course is ideal. What You Will Learn: In this Understanding Autism Awareness and Diagnosis course, you will explore essential topics related to autism spectrum disorder (ASD). Firstly, you will gain insights into the various learning difficulties associated with autism and how they manifest in individuals. Next, you will delve into the intricacies of autism diagnosis, learning about the assessment process and diagnostic criteria. Furthermore, you will explore cognitive approaches used in working with individuals on the autism spectrum, understanding their thinking patterns and unique strengths. You will also discover effective strategies for interacting and engaging with autistic individuals, fostering better communication and building meaningful connections. Additionally, the course covers essential considerations and applicable tips for dealing with autistic individuals in various contexts. Why Enrol in This Course: Enrolling in this top-reviewed course, you will develop valuable skills that can positively impact your personal and professional life. Understanding autism awareness and diagnosis opens up various career paths where you can make a positive impact. Requirements: No prior knowledge or experience is required to enrol in this Understanding Autism Awareness and Diagnosis course. The content is designed to be accessible to learners from diverse backgrounds and professions. Career Path: Completing this Understanding Autism Awareness and Diagnosis course can open doors to various fulfilling professions related to autism awareness and support. Some potential career paths and their corresponding average salaries in the UK include: Special Education Teacher - £30,000 per year Speech and Language Therapist - £35,000 per year Behaviour Analyst - £40,000 per year Occupational Therapist - £32,000 per year Autism Support Worker - £20,000 per year Autism Consultant - £45,000 per year Autism Researcher - £50,000 per year Certification: Upon completing the Understanding Autism Awareness and Diagnosis course, you will receive a CPD (Continuing Professional Development) certificate, validating your commitment to expanding your knowledge and understanding of autism awareness and diagnosis. Don't miss this chance to broaden your horizons and foster a more inclusive and empathetic society. Enrol in the "Understanding Autism Awareness and Diagnosis" course today and embark on a transformative learning journey. Course Curriculum 3 sections • 9 lectures • 02:55:00 total length •Autism Spectrum Disorder (ASD): 00:25:00 •Learning Difficulties Related to Autism: 00:23:00 •Autism Diagnosis: 00:16:00 •Cognitive Approaches in Autism: 00:17:00 •Dealing with Autistic Individuals: 00:22:00 •Other Considerations for Dealing with Autistic Individuals: 00:19:00 •Engagement in Autism Awareness: 00:13:00 •Mock Exam - Understanding Autism Awareness and Diagnosis Level 2: 00:20:00 •Final Exam - Understanding Autism Awareness and Diagnosis Level 2: 00:20:00

Autism Awareness Approved Online Training

Course Overview: Step into the world of persuasive communication and unlock your sales and marketing potential with our Counselling Course - Sales and Marketing Skills Level 3. This comprehensive program is a game-changer for individuals looking to thrive in the competitive sales and marketing landscape. In today's business climate, where customer preferences and market dynamics constantly evolve, possessing advanced counselling skills is a differentiating factor that can propel your career to new heights. Research shows that professionals with effective counselling techniques achieve a remarkably 30% higher conversion rate than their peers. By honing your communication abilities, you will close more deals and establish meaningful connections with customers, fostering loyalty and repeat business. With our course, you will understand the psychology behind successful sales interactions and learn how to navigate objections, craft compelling pitches, and seal the deal with finesse. Join our Counselling Course - Sales and Marketing Skills Level 3, and position yourself as a top-performing sales professional in today's competitive market. Invest in your future success and embark on a learning journey that will revolutionise your sales and marketing career. Key Features of the Course: CPD Certification: Upon successfully completing the Counselling Course - Sales and Marketing Skills Level 3, you will receive a CPD certificate, internationally recognised as a mark of your professional development. 24/7 Learning Assistance: We understand the importance of continuous learning. That's why we offer 24/7 learning assistance, ensuring you have the support you need throughout your learning journey. Who is This Course For? This course is ideal for individuals who are already working or aspiring to work in sales and marketing roles. Whether you're a sales representative, account manager, marketing executive, or business development professional, this course will provide you with the skills and knowledge necessary to excel in your career. It is also suitable for entrepreneurs and business owners looking to enhance their sales and marketing expertise to grow their businesses. What You Will Learn: This course offers comprehensive training in sales and marketing, covering various modules to equip learners with essential skills. The first module establishes a strong foundation for successful approaches in sales and marketing. The second module focuses on effective communication and active listening, teaching learners the art of engaging with their audience. In module three, learners will learn how to prepare themselves before reaching out to potential customers. Module four explores creative openings that can capture the audience's attention in unique and captivating ways. The focus of module five is crafting compelling sales pitches that resonate with customers' needs. Module six equips learners with strategies to handle objections effectively, enabling them to address and overcome challenges during the sales process. Sealing the deal and securing long-term customer relationships is the objective of module seven. In module eight, learners will then explore post-sale strategies to nurture customer satisfaction and loyalty. Setting realistic and achievable sales targets is covered in module nine, providing learners with the tools to drive their success. Module ten emphasises the importance of data management and teaches learners how to leverage data to enhance their sales and marketing efforts. Why Enrol in This Course: By enrolling in the Counselling Course - Sales and Marketing Skills Level 3, you are choosing a top-reviewed course that has been recently updated to reflect the latest industry trends and best practices. With our comprehensive curriculum and expertly designed modules, you will develop the essential skills needed to excel in sales and marketing roles. Requirements: You only need a basic understanding of sales and marketing concepts to benefit fully from this course. A passion for learning and a desire to enhance your skills are the key prerequisites for success. Career Path: Upon completion of this course, you will be equipped for various exciting career paths in sales and marketing, including: Sales Representative - Average UK Salary: £25,000 per year Account Manager - Average UK Salary: £35,000 per year Marketing Executive - Average UK Salary: £28,000 per year Business Development Manager - Average UK Salary: £40,000 per year Sales Manager - Average UK Salary: £45,000 per year Digital Marketing Specialist - Average UK Salary: £32,000 per year Brand Manager - Average UK Salary: £38,000 per year Certification: You will receive a CPD certificate after completing the Counselling Course. The certificate demonstrates your commitment to professional development and increasing your credibility in the industry. Course Curriculum 1 sections • 12 lectures • 11:00:00 total length •Module One - Getting Started: 01:00:00 •Module Two - Understanding the Talk: 01:00:00 •Module Three - Getting Prepared to Make the Call: 01:00:00 •Module Four - Creative Openings: 01:00:00 •Module Five - Making Your Pitch: 01:00:00 •Module Six - Handling Objections: 01:00:00 •Module Seven - Sealing the Deal: 00:30:00 •Module Eight - Following Up: 01:00:00 •Module Nine - Setting Goals: 01:00:00 •Module Ten - Managing Your Data: 00:30:00 •Module Eleven - Using a Prospect Board: 01:00:00 •Module Twelve - Wrapping Up: 01:00:00

Duration 4 Days 24 CPD hours This course is intended for Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy. Overview After completing this course, you will be able to: Clean, transform, and ingest data into Dynamics 365 Customer Insights Create a unified customer profile Work with Dynamics 365 Audience insights Enrich data and predictions Set up and manage external connections Administer and monitor Customer Insights Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This specialty course starts with creating a unified profile and then working with customer data. Module 1: Get started with Dynamics 365 Customer Insights Introduction to the customer data platform Administer Dynamics 365 Customer Insights Explore user permissions in Dynamics 365 Customer Insights Module 2: Ingest data into Dynamics 365 Customer Insights Import and transform data Connect to data sources Work with data Module 3: Create a unified customer profile in Dynamics 365 Customer Insights Map data Match data Merge data Find customers Module 4: Work with Dynamics 365 Customer Insights Explore Audience insights Define relationships and activities Work with measures Work with segments Module 5: Enrich data and predictions with Audience insights Enrich data Use predictions Use machine learning models Module 6: Manage external connections with Customer Data Platform Export Customer Insights data Use Customer Insights with Microsoft Power Platform Display Customer Insights data in Dynamics 365 apps More ways to extend Customer Insights

Duration 2 Days 12 CPD hours This course is intended for This is an Intermediate PowerBI course geared for experienced users who wish to leverage the tool's more advanced capabilities Overview This course is about 50% hands-on lab and 50% lecture, designed to train attendees in essential PowerBI data handling functions and reporting skills, coupling the most current, effective techniques with the soundest practices. Attendees of this course will gain practical examples from the experienced instructor who has deployed and configured Power BI reporting in a wide variety of businesses. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: Create Advanced Power BI Reports Advanced understanding of the data schemas and extracting data Perform advanced transformations of data or any data schema Utilize time-phased data in the creation of complex analyses Create new measures using DAX Filter data using row-level security Create and deploy content packs Use Power BI to integrate with line-of-business applications Next Level Power BI for Experienced Users is a two day, course that provides attendees already experienced with Microsoft Power BI basics with a hands-on exploration of intermediate and beyond level features. This course is geared for attendees ready to learn the advanced techniques that you, your business analysts, and your stakeholders need to create complex information from projects, program, and portfolio reporting to utilizing time-phased data and, potentially, data from your enterprise?s other line-of-business tools. Get Project Online Data Select and mine relevant tables with ODATA Advanced ODATA data mining Importing other data formats Advanced Editing of data queries Advanced Data Transformations Managing table relationships Creating & using data hierarchies Creating custom columns and measures and metrics for filtering and reporting Creating Power BI Reports Using advanced visualizations Configuring drill-down Modifying visual interactions Importing and creating custom visuals Configure Power BI Security Creating Dashboard and row-level security Utilizing Filtering using row-level security Publishing Reports and Dashboards Building Mobile Reporting Creating and deploying content packs Configuring natural language query

Embark on a comprehensive journey through the intricacies of 'UK Employment Law & Legal Recruitment Process.' Gain valuable insights into the legal framework governing employment relationships in the United Kingdom, including the recruitment process, employment contracts, employee rights, and responsibilities, as well as procedures for handling workplace issues. Learning Outcomes: Develop a solid foundation in the basics of UK employment law and its application. Navigate the legal recruitment process, from sourcing candidates to making offers. Understand the components and implications of employment contracts. Create effective employee handbooks that outline rights, rules, and responsibilities. Explore disciplinary procedures and their role in maintaining a productive workplace. Grasp the concepts of national minimum wage, national living wage, and their significance. Gain insights into parental rights, sick pay, and pension schemes in compliance with the law. Examine workplace discrimination, prevention measures, and legal remedies. Why buy this Advanced Diploma in UK Employment Law & Legal Recruitment Process? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma in UK Employment Law & Legal Recruitment Process there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Advanced Diploma in UK Employment Law & Legal Recruitment Process does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Human resources professionals seeking in-depth knowledge of UK employment law. Business owners and managers responsible for recruitment and HR practices. Legal professionals interested in specializing in employment law. Recent graduates or individuals looking to pursue a career in HR or legal recruitment. Prerequisites This Advanced Diploma in UK Employment Law & Legal Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Human Resources Manager - Median salary of £37,866 per year. Employment Lawyer - Median salary of £59,458 per year. Recruitment Consultant - Median salary of £25,913 per year. HR Advisor - Median salary of £27,520 per year. Employment Relations Specialist - Salary varies based on role and organization. Course Curriculum Module 01: Basic of Employment Law Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Mock Exam Mock Exam - UK Employment Law & Legal Recruitment Process 00:20:00 Final Exam Final Exam - UK Employment Law & Legal Recruitment Process 00:20:00

Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00