27697 Courses

Overview of Teacher Training The Teacher Training Course is designed to help you build the knowledge and confidence needed to teach and support students in today’s schools. There are over 625,000 teachers working in the UK, and the need for trained teachers continues to grow. This course gives you the skills to understand how children learn, different ways to teach, and how to support children with special needs like autism, ADHD, and dyslexia. You will also learn how to communicate clearly with students and parents, and follow important safety and safeguarding rules. Many children in UK schools have special educational needs (SEN), with around 15% of pupils needing extra help. This Teacher Training Course gives you the tools to support them better. You will study useful teaching methods, memory-building strategies, and how to check student progress. These lessons will help you feel more ready to teach in a wide range of classrooms and work with different kinds of learners. Choosing this Teacher Training Course can lead to a strong and meaningful career. Not only does it offer job security, but it also allows you to help children learn and grow. You’ll be able to use proven teaching techniques to support every student’s learning journey. This Teacher Training Course is your chance to build a better future for yourself—and your students. By the end of this Teacher Training Course, you will be able to: Understand how children and teenagers grow and learn. Use helpful teaching methods in different types of classrooms. Support students with special educational needs (SEN) using inclusive strategies. Build strong working relationships with students, parents, and team members. Spot safeguarding issues and know how to report them correctly. Check and understand student progress through smart assessment tools. Who Is This Course For? This Teacher Training Course is perfect for: New learners who want to start a career in teaching and learn about child development. Teachers who want to update their teaching styles and learn more about supporting SEN students. Teaching assistants looking to move forward in their careers with better skills and SEN training. People working with children who want to better understand how they learn and how to keep them safe. School leaders who want to support teachers and students by learning more about teaching and SEN needs. Process of Evaluation After studying the Teacher Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Teacher Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Teacher Training course. Career Path Completing the Teacher Training Course can lead to roles such as: Primary School Teacher – £25,000 to £41,000/year SEN Coordinator (SENCO) – £40,000 to £64,000/year Teaching Assistant – £18,000 to £25,000/year Autism Specialist Teacher – £30,000 to £45,000/year Educational Psychologist – £38,000 to £68,000/year

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project managers, Scrum masters, business analysts, and team leaders looking to effectively manage their development projects using Team Foundation Server 2017. Overview The course also demonstrates how TFS facilitates the use of storyboards to prototype experiences, request stakeholder feedback, foster team collaboration, and generate reports. The final two modules of the course provide an overview of how testers and developers can work effectively using appropriate tools in the Visual Studio family. In this course, attendees will plan a new software development project and go through the steps to initiate the project using Visual Studio 2017. This includes recording requirements, creating a product backlog, and estimating effort for backlog items. Introducing the Microsoft Visual Studio 2017 Family What?s new in Visual Studio 2017 Overview of the Visual Studio 2017 family Overview of product features Project workflow across the Visual Studio 2017 suite of products Initiating a New Project Organizing projects in TFS Understanding process templates Creating a new team project Setting team project properties Switching between team projects Work Item Primer Overview of work items Traceability between work items Searching and creating custom queries Work item charting and pinning charts Work item tagging Configuring project notifications Creating our Product Backlog Examining requirement types Creating backlog items Creating requirement hierarchies using features The importance of acceptance criteria Agile Estimation Introduction to estimation Using story points Planning Poker and other popular estimation techniques Adding your estimates to TFS work items Working from the Product Backlog Introducing the Kanban board Entering and editing details on the Kanban board Customizing columns, including using split columns and limiting WIP Recording our Definition of Done (DoD) Understanding the Cumulative Flow Diagram Working in Sprints Specifying your sprint schedule and your team capacity Selecting items for the sprint backlog using forecasting Decomposing requirements into tasks Using burndown charts to track progress Monitoring work using the task board Working with unparented work items Retrospectives The importance of retrospectives Conducting an efficient sprint retrospective What you should avoid in your retrospective Working with TFS Teams Configuring teams in our team project Managing work from a master backlog Allocating work to our teams Configuring iterations for TFS teams Enhancing Requirements Using Storyboards Overview of storyboarding capabilities Creating a storyboard to illustrate a requirement Linking a storyboard to a work item Getting Stakeholder Feedback Introducing the Microsoft Feedback Client Using the Microsoft Feedback Client to provide rich feedback to the team Adding continuous feedback into your workflow Fostering Team Collaboration An overview of the various clients The use of email in sharing information Choosing the appropriate client tool Creating and Customizing Reports Overview of reporting architecture Reviewing the out of the box reports Adding new reports Creating ad hoc reports using Excel Overview of Agile Testing The role of the tester in a sprint planning meeting A lap around web-based test management Creating a test plan Creating manual test cases from requirements Overview of Agile Development Using My Work to select tasks from the sprint backlog Understanding the value of linking changesets to work items The importance of unit testing Creating a continuous integration build Additional course details: Nexus Humans Managing Agile Projects Using TFS 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Agile Projects Using TFS 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course has been expressly designed for the Business Analyst, Business System Analyst, System Analyst, and/or Requirements Engineer. The Designer, Developer and Tester who are actively involved in utilizing use cases may also benefit from this workshop. Overview Employ use cases to elicit requirements, at a business, system or subsystem levelEmploy use cases to document the scope of a projectWrite use cases in a clear and unambiguous way.Model use cases with workflow diagramsPlan and divide up the project work based on your use casesManage a use case as it evolves over time and goes through many changes This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? Introduction Course objectives Understanding of business analysis Knowledge areas of BABOK© Guide Overview of Use Cases Describe the purpose and value of a use case approach Use case terminology Introducing a use case approach Needs Assessment Purpose of Needs Assessment Needs Assessment and use cases Defining and understanding the strategic goals and objectives Understanding the business process Identifying actors Identifying business information Analyzing locations and operations Drawing the business use case diagram Building the business architecture Defining solution options Defining System Scope Product scope/project scope System actors versus business actors Analyzing the business process model Analyzing business use cases Identifying candidate use cases Identifying scenarios Diagramming use cases Draw a use case diagram Create a use case catalog Evaluating, Prioritizing, and Packaging Use Cases Iterative nature of this work Evaluating use cases Use case priority Use case risk Use case complexity Use case dependencies Evaluate and Prioritize use cases Dividing work up between releases Packaging A process for how to perform packaging Writing the Main Success Scenario Use case descriptions Primary and secondary goals Assumptions Pre-conditions Triggers Post-conditions Scenario example Main success scenario Conditional execution Use cases and requirements Best practices for writing a use case description Writing the Other Scenarios Scenarios and flows Alternate scenarios and flows Alternate vs. basic flow Guidelines for alternate flows Exception flows Failed post conditions Write alternate and exception flows Process Modeling to Describe Use Case Flows UML© Activity Diagram Notation Sequencing activities Developing an activity diagram Facilitated sessions Draw a UML© Activity Diagram Using Advanced Diagramming Techniques Commonality Dependency Relationships Identify relationships Comparing the different relationships Developing a Requirements Specification Requirements and use cases Detailed requirements Common approaches to specifications Non-functional requirements Write non-functional requirements User interface requirements UI data descriptions Business rules Decision tables and inference rules How to document simple calculations Reporting requirements Data requirements Data accessibility requirements Traceability Course Summary Wrap-up Finding more information Additional course details: Nexus Humans BA28 - Requirements Analysis and Use Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA28 - Requirements Analysis and Use Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Welcome to the gateway of success in the construction industry! Our dynamic course, 'Construction Industry Scheme (CIS),' is your key to unlocking the intricacies of this vital sector. In a brisk yet comprehensive series of modules, we delve into the heart of CIS, demystifying its complexities. From understanding the scheme's coverage to navigating the registration process for contractors, this course empowers you with the knowledge needed to excel in the construction realm. Embark on this learning adventure as we decode the verification process and shed light on the nuances of CIS returns. Our exploration extends to the meticulous art of record-keeping and the significance of CIS certificates. Brace yourself for insights into penalties associated with CIS, ensuring you navigate this landscape with finesse. Join us in uncovering the miscellaneous information that adds the finishing touches to your CIS mastery. Learning Outcomes Gain an in-depth understanding of the Construction Industry Scheme (CIS). Navigate the scheme's coverage, unraveling its scope and applicability. Master the contractor registration process, a crucial step in CIS engagement. Decode the intricacies of the verification process with confidence. Acquire proficiency in handling CIS returns, record-keeping, and CIS certificates. Why choose this Construction Industry Scheme (CIS) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Construction Industry Scheme (CIS) course for? Individuals aspiring to build a successful career in the construction industry. Contractors seeking comprehensive knowledge of the Construction Industry Scheme. Construction project managers aiming to enhance their understanding of CIS. Entrepreneurs venturing into construction businesses. Anyone intrigued by the financial dynamics of the construction sector. Career path Construction Finance Manager: £40,000 - £55,000 CIS Compliance Specialist: £35,000 - £45,000 Project Accountant in Construction: £30,000 - £40,000 Construction Financial Analyst: £32,000 - £42,000 CIS Consultant: £38,000 - £48,000 Construction Accounting Supervisor: £45,000 - £60,000 Prerequisites This Construction Industry Scheme (CIS) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Industry Scheme (CIS) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Construction Industry Scheme (CIS) Module 01: Construction Industry Scheme (CIS) 00:30:00 Module 02: Coverage of the Scheme 00:35:00 Module 03: Contractors and Registration for the Scheme 00:30:00 Module 04: Verification Process 00:30:00 Module 05: The CIS Returns 00:20:00 Module 06: Record Keeping and CIS Certificates 00:30:00 Module 07: Penalties Involved in CIS 00:25:00 Module 08: Miscellaneous Information 01:00:00

Estimation: Estimator Online Estimating costs is a critical component of construction management. A construction project's success is heavily reliant on cost estimation. The construction cost estimation process is a detailed process that necessitates a number of steps in order to determine the true costs of a project. In the construction industry, professional cost estimators are hired to evaluate and analyze project costs. As a result, the demand for cost estimators continues to rise with each passing year. This Estimation: Estimator course is designed for anyone who wants to become a competent and confident Construction Manager. This Estimation: Estimator course is designed by highly skilled professionals to provide you with an effective understanding of the cost estimation process in construction management. Learn how and why accurate construction project estimates are required while studying a breakdown of the estimating procedure and key planning processes. You will also learn the significance of estimating for variations, how project budgets must often be revised, and the risks of inaccurate estimation in this Estimation: Estimator Training course. Special Offers of this Estimation Course This Estimation Course includes a FREE PDF Certificate. Lifetime access to this Estimation Course Instant access to this Estimation Course Get FREE Tutor Support from Monday to Friday in this Estimation Course Other four courses that are included with our Estimation: Estimator Course Course 01: Working at Height Training Course Course 02: RIDDOR Training Course 03: Level 2 Health and Safety in the Workplace Training Course 04: Construction Project Management [Note: Free PDF certificate will be provided as soon as the Estimation: Estimator Course is completed] Estimation: Estimator Detailed Course Curriculum of Estimation: Estimator Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry Assessment Method of Estimation: Estimator After completing each module of the Estimation: Estimator Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Estimation: Estimator After completing the MCQ/Assignment assessment for this Estimation: Estimator course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Estimation: Estimator This Estimation: Estimator course is ideal for: Managers, supervisors and team leaders Small business owners and Entrepreneurs Staff working in Construction industry and wishing to enhance their CVs Requirements Estimation: Estimator Students who intend to enrol in this Estimation: Estimator course must meet the following requirements: Estimation: Good command of the English language Estimation: Must be vivacious and self-driven. Estimation: Basic computer knowledge Estimation: A minimum of 16 years of age is required. Career path Estimation: Estimator Opportunities included with our Estimation: Estimator course: Cost Estimation - Construction Assistant Cost Estimation - Construction Coordinator Cost Estimation - Site Assistant Certificates Certificate of completion Digital certificate - Included

Duration 3 Days 18 CPD hours This course is intended for This class is designed for experienced administrators and platform developers as well as solution, enterprise, and technical architects responsible for designing or building integration solutions on the Salesforce Platform. It's also designed for project or program managers looking to understand the big picture of integration in order to better manage their projects and programs. Ideally, you hold the Salesforce Administrator, Salesforce App Builder, or Salesforce Platform Developer I credential and/or are knowledgeable about standard and custom objects; how to work with flows and Process Builder; how to navigate Salesforce, Lightning Components, and Schema Builder; and Apex basics such as creating a Class and Anonymous Blocks. This class is recommended for anyone looking to earn their Salesforce Certified Integration Designer credential. Overview When you complete this course, you will be able to: Identify integration requirements by asking relevant integration questions to business stakeholders. Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes, Data Virtualization) to design integration solutions. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, Outbound Messaging, Callouts, and Salesforce Connect) to build integration solutions. Explore architectural concepts and the big picture thinking of how to integrate on the Salesforce Platform. In this 3-day class, our Salesforce integration experts will demonstrate how to build solutions that provide a single view of your customers. You?ll learn about integration capabilities and the considerations that should be made when architecting an integration solution. Through a combination of demos, discussions, and hands-on exercises, you?ll design and build secure, scalable, and high-performing integration solutions that seamlessly surface the information that matters most Integration Overview Understand the Importance of Integration Explore Integration Architecture Explore the Meaning of Single View of the Customer Explore the Meaning of System Landscape Understand the Role of Enterprise Service Bus (ESB) and Extract Transform Load (ETL) in System Landscape Integration Capabilities Introduction to Salesforce APIs Create External Applications Using SOAP API Build Mobile Applications Using REST API Work with Large Data Volumes Using BULK API Build Event-Driven Applications Using Streaming API Build Event-Driven Applications Using Platform Events Build Event-Driven Applications Using Change Data Capture Send Data from Salesforce to External Applications Using Outbound Message Call External APIs Programmatically Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Call External APIs Declaratively Using External Services Integration Patterns Understand Use Cases for a Request and Reply Pattern Understand Use Cases for a Fire and Forget Pattern Understand Use Cases for a Batch Data Synchronization Pattern Understand Use Cases for a Remote Call-In Pattern Understand Use Cases for a UI Update Based on Data Changes Pattern Understand Use Cases for a Data Virtualization Pattern Integration Security Explore Two-Way Transport Layer Security (TLS) Understand When to Use Remote Site Settings Understand the Benefits of Using Named Credentials Understand Certificates Encrypt Your Data at Rest Using Salesforce Shield Platform Encryption Advanced Integration Discussions Design Solutions for Performance Design Solutions for Scale Review Integration Regulatory Requirements Review Integration Best Practices Case Study Draw a System Landscape Diagram Evaluate Business Needs Translate Needs to Integration Requirements Design an Integration Solution Build an Integration Solution Maintain an Integration Solution Additional course details: Nexus Humans Salesforce Design and Build Integration Solutions (ARC101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Design and Build Integration Solutions (ARC101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Construction Cost Estimation Estimating costs is a critical component of construction management. A construction project's success is heavily reliant on cost estimation. The construction cost estimation process is a detailed process that necessitates a number of steps in order to determine the true costs of a project. In the construction industry, professional cost estimators are hired to evaluate and analyze project costs. As a result, the demand for cost estimators continues to rise with each passing year. This Level 1 Construction Cost Estimation course is designed for anyone who wants to become a competent and confident Construction Manager. This Construction Cost Estimation course is designed by highly skilled professionals to provide you with an effective understanding of the cost estimation process in construction management. Learn how and why accurate construction project estimates are required while studying a breakdown of the estimating procedure and key planning processes. You will also learn the significance of estimating for variations, how project budgets must often be revised, and the risks of inaccurate estimation in this Construction Cost Estimation course. Other three courses that are included with our Construction Cost Estimation Course Course 01: Level 1 Health and Safety in a Construction Environment Course 02: Level 2 Health and Safety in the Workplace Training Course 03: Level 7 Construction Management Course Others Benefits of Construction Cost Estimation Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Construction Cost Estimation Course is completed] Construction Cost Estimation Industry Experts Designed this Construction course into 3 detailed modules. Detailed Course Curriculum of this Construction course Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry Assessment Method of Construction Cost Estimation After completing each module of the Construction Cost Estimation Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Construction Cost Estimation After completing the MCQ/Assignment assessment for this Construction Cost Estimation course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Construction Cost Estimation This Construction Cost Estimation Course is ideal for: Managers, supervisors and team leaders Small business owners and Entrepreneurs Staff working in Construction industry and wishing to enhance their CVs Requirements Construction Cost Estimation There are no specific requirements for this Construction Cost Estimation course because it does not require any advanced knowledge or skills. Career path Construction Cost Estimation Opportunities included with our Construction Cost Estimation course: Cost Estimation - Construction Assistant Cost Estimation - Construction Coordinator Cost Estimation - Site Assistant Certificates Certificate of completion Digital certificate - Included

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

Investigate and recognise the role of project sponsor and the importance of the relationship between sponsor and project manager and how this can be improved. Course overview Duration: 1 day (6.5 hours) This workshop is designed to investigate, understand and develop the role of the project sponsor. By taking elements of effective governance from the guidance published by the APM (Association for Project Management) and Axelos Managing Successful Programmes, an improved project sponsor capability can be developed. The workshop will also explore the importance of the relationship between sponsor and project manager and how this can be improved. Whilst predominately designed for the project sponsor role, there is provision for a discussion with project manager representatives to agree an action plan to improve the delivery of projects within an organisation. Objectives  By the end of the course you will be able to: Describe and commit to the role of the Project Sponsor Identify the key principles of governance that can contribute to success Describe the environment in which the projects are delivered Explain the financial and resource constraints within the project environment Define the criteria used for project selection Identify the expectations of key stakeholders and develop a clear communication plan to engage with them Identify and resolve areas of conflict Describe the relationship with the Project Manager Create an effective environment and relationship for project success Content Introduction The Project Environment The Principles of Governance The background to the training Roles The Project Sponsor The Project Manager The Project Board Sponsor responsibilities Defining Project Selection Criteria and Prioritisation Business Case and Justification Finance and Funding Resourcing the projects Stakeholder Engagement Project Governance Resolving conflict between stakeholders Benefits Realisation Capitalising the lessons learned during project reviews Delivering success The relationship with the Project Manager and team Action Plan for the future The workshop will use case studies drawn from previous client projects, both successful and less successful.