Getting Started The QUALIFI Level 5 Diploma in Hospitality and Tourism Management offers skills to tackle intricate organisational issues and opportunities. Its units align with current real-world challenges, providing a platform for testing and enhancing learners' workplace skills and experiences. This Qualification encourages learners to exercise judgement and effectively offer innovative, practical solutions for addressing organisational challenges and issues. The units in this program are strategically designed to seamlessly integrate with the final year of an undergraduate program at a UK University. Key Benefits This Qualification prepares learners to Provides in-depth understanding of complex organisational issues and opportunities in the hospitality and tourism industry. Learners gain practical and up-to-date knowledge. Fosters the development of learners' workplace experience and abilities Enable learners to pursue further education and an honours degree. Prepare learners to work in diverse settings. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The Level 5 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager with an estimated average salary of £50,400 per annum Event Manager with an estimated average salary of £33,100 per annum Wedding Coordinator with an estimated average salary of £36,124 per annum Tour Manager with an estimated average salary of £35,133 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Qualifications at Level 3 and/or 4 Work experience in a managerial role and demonstrate ambition with clear career goals. Individuals with a first degree in another discipline want to develop their careers in hospitality and tourism management. IELTS 6 (or equivalent) is required for individuals whose first language is not English Progression The final year of an undergraduate degree, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Tourism Destination Management Reference No : H/617/5631 Credit : 30 || TQT : 300 In this unit, students will learn and comprehend domestic and global tourist destinations. They will explore the cultural aspects inherent to these destinations and gain insights into the demographic features of their populations. UNIT2- Entrepreneurship in Tourism and Hospitality Management Reference No : T/617/5634 Credit : 30 || TQT : 300 This unit offers insights and comprehension regarding the skill set and attributes associated with entrepreneurs within the travel and tourism sector. UNIT3- Cultural Tourism Management Reference No : L/617/5719 Credit : 30 || TQT : 300 This unit offers learners a comprehensive grasp of the evolution and progress of the cultural and heritage sector, along with an examination of potential conflicts that may emerge within this domain. UNIT4- Research Project Reference No : F/617/5720 Credit : 30 || TQT : 300 Students will explore research techniques, methodologies, and the essential components required for conducting research and examine the diverse theories that form the foundation of formal study. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Course Title: 3ds Max Essential Training Course Perfect for novice 3ds Max users, our Essentials Training Course, hosted by an Autodesk Certified Trainer, equips you with core skills for creating 3D models and animations. Click here for more info: Website Duration: 16 hours Method: 1-on-1, Personalized Attention, Tailored Content, Flexible Pace, Individual Support Schedule: Tailor your own schedule by pre-booking a convenient hours, available from Mon to Sat between 9 am and 7 pm. Course Highlights: Comprehensive Learning: Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations. Expert Guidance: Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts. Flexible Scheduling: Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday. Interactive Learning: Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context. Job Opportunities: Upon completion, students can pursue careers as: 3D Modelers: Creating detailed 3D models for games, movies, or architectural visualization. Animation Artists: Designing engaging animations for various media platforms. Visual Effects (VFX) Artists: Working on special effects for films, TV shows, and commercials. Architectural Visualizers: Producing realistic architectural renders for construction and design projects. Game Designers: Developing immersive game environments and characters. Recommended Reading: "3ds Max 2022 for Beginners" by CADFolks: A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max. "Mastering Autodesk 3ds Max 2022" by Nicholas Boughen: A comprehensive resource for mastering advanced features and workflows in 3ds Max. "The Animator's Survival Kit" by Richard Williams: A classic animation guide providing valuable insights for aspiring animators. These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors. Upon completing the 3ds Max Basic to Fundamentals Training Course, participants will: Master 3ds Max Tools: Gain a deep understanding of the software interface, tools, and navigation, enabling efficient 3D modeling and animation. Create Complex Models: Develop proficiency in creating intricate 3D models, including objects, characters, and architectural elements, using various modeling techniques. Apply Realistic Textures: Learn to apply textures, maps, and materials to enhance the realism of 3D models, understanding diffuse, bump, and reflective materials. 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By the end of the course, participants will be equipped with the knowledge and skills to confidently create visually stunning 3D models, animations, and visualizations, making them proficient 3ds Max users ready for diverse industry applications. Course Highlights: Comprehensive Learning: Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations. Expert Guidance: Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts. Flexible Scheduling: Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday. Interactive Learning: Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context. Job Opportunities: Upon completion, students can pursue careers as: 3D Modelers: Creating detailed 3D models for games, movies, or architectural visualization. Animation Artists: Designing engaging animations for various media platforms. Visual Effects (VFX) Artists: Working on special effects for films, TV shows, and commercials. Architectural Visualizers: Producing realistic architectural renders for construction and design projects. Game Designers: Developing immersive game environments and characters. Recommended Reading: "3ds Max 2022 for Beginners" by CADFolks: A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max. "Mastering Autodesk 3ds Max 2022" by Nicholas Boughen: A comprehensive resource for mastering advanced features and workflows in 3ds Max. "The Animator's Survival Kit" by Richard Williams: A classic animation guide providing valuable insights for aspiring animators. These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors. Receive ongoing email support for a lifetime. Access comprehensive handouts and valuable documents. Explore flexible financial support choices, including installment plans and funding through job center plus and DWP (Contact us for specifics). Rest assured with our money-back guarantee: If you're dissatisfied after your initial session, we address your concerns and provide a refund if necessary (Terms and conditions may apply). Get help with computer optimization to enhance software performance in Autocad, 3ds Max, and Photoshop on both PC platforms. Benefit from our industry connections, facilitating portfolio promotion and job opportunities.
Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program
Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.
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