26010 Courses

This is a very popular, comprehensive, practical and experiential programme, covering: Assessing risks: Defines and demystifies risk and risk assessment. Risk assessments and a simple scoring system are introduced, and participants carry out assessments. Controlling risks: Cutting risks down, concentrating on the best techniques to control key risks and how to choose the right methods. Understanding your responsibilities: The legal framework; health & safety management systems. Identifying hazards: The main issues any organisation has to deal with: entrances and exits, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise, housekeeping and the working environment, slips, trips and falls, working at height, computers and manual handling. Investigating accidents and incidents: Why accidents should be investigated, why things go wrong and how to carry out an investigation when they do. Measuring performance: How checking performance can help to improve health & safety. How to develop basic performance indicators. Auditing and proactive and reactive measuring. Protecting the environment: Introduction to waste and pollution. How organisations and individual managers can get involved in cutting down their environmental impacts. The programme enables participants to: Assess and control risks and hazards Understand their own responsibilities for safety and health Investigate incidents Measure their own performance Reflect on good practice and plan how to ensure the safety of the staff for whom they are responsible

Do you think that UI Designers use Photoshop in the same way as other Designers? Do you know what are the basic concepts, settings and tools UI Designers know and you don't? So if you want to learn UI Design with Photoshop and upgrade your confidence and Skill levels in Photoshop; this course is for YOU. This course is equally good for Beginners and Experts so don't worry if you haven't used Photoshop before. Most of us don't know the basic settings, shortcuts, tools and extension we need in Photoshop to become a UI Designer, we make same mistakes and keep on wasting time online searching for different settings and answers to common UI Design issues and problems. What Will I Learn? Start your Career as UI Designer Learn the settings necessary for UI Design Process Learn all the Basic tools of Photoshop for UI Design Start using Photoshop with solid foundation in UI Design Learn all the Photoshop Shortcuts for UI Design How to use Photoshop Extensions to speed up UI Desing Process Tips and Techniques for Efficient usage of Photoshop for UI Design Learn how to use Custom Scripts in Photoshop for UI Design Learn about Color schemes and Typography Online tools Learn how to use Gradients and Patterns in UI Design Create Wireframes and learn the tools needed to create them Learn how to design MODERN DASHBOARD graphs and elements Learn how to design MODERN HERO/HEADERS of Websites Who is the target audience? Novice/Beginner Level Designers Web Designer Graphic Designer Web Developers who wants to learn UI Design UI Designer who wants more advaced techniques Requirements Passion to become a UI Designer Minimum Photoshop CC or Latest version of Photoshop Introductions 1.1) Upload And Review Your Work-1 00:03:00 Setting Up Photoshop for UI Design 2.2) Setting up Photoshop CC Preferences 00:06:00 2.3) Color Profile Settings for ui design 00:05:00 2.5) Creating Custom Shortcut Keys 00:04:00 2.6) Installing scripts in Photoshop 00:06:00 2.8) What area Photoshop Extensions 00:07:00 2.9) Power of Photoshop Extensions 00:09:00 2.10) How to install Extension in mac and win update 00:16:00 (Optional - Can watch at the end) Color Calibration and Monitors for Designers 2.5-1 Color Calibration 00:08:00 2.5-2 Monitor You Need-1 00:02:00 2.5 - 3 OS Based clor Calibration 00:07:00 Basics of Photoshop for Beginners 00.Customize Toolbar 00:04:00 01.how Photoshop interface works 00:05:00 02.creating photoshop new document 00:04:00 03.what are artboards 00:06:00 04.Layers Panel Part 1 00:06:00 05.Layer Panel Filtering And Finding Part 2 00:06:00 07.Type tool 00:05:00 08.Character Panel 00:07:00 09.Paragraph Panel 00:04:00 10.New Shape Tool 00:08:00 12.Deep dive in Pen Tool 00:16:00 12.selections april2017 New 00:07:00 13.pen tool in web design 00:04:00 14.Alignments 00:06:00 15.common-shortcuts 00:15:00 16.Clipping_Masks 00:02:00 17.exercise clipping mask 00:01:00 18.Layer Masks HB 00:05:00 19.smart_objects 00:08:00 20.linked smart objects_Revised 00:07:00 21.Layer comps usage 00:06:00 22 Using Smart Guides In Photoshop-1 00:05:00 Layer Styles Basics for UI Design 1.drop_shadow_layer_effect 00:04:00 2.inner_shadow_UI_Design 00:02:00 3.stroke effect 00:03:00 4. Re-using layer styles 00:02:00 Gradients in Web and UI Design 1.what.are.gradients 00:02:00 2.uses.of.gradients 00:04:00 3.3ways-to-create-gradients 00:05:00 4.how to use gradient editor 00:08:00 5.using-gradient-overlay 00:06:00 Using Patterns in Web and UI Design 1.what are patterns 00:02:00 2. two methods of applying patterns 00:05:00 3.create Pattern From an Img File 00:03:00 04. using .pat files in photoshop 00:05:00 Basics of UI Design | Light, Shadows, Color schemes & Typography 01. How light and shadow works in UI Design 00:01:00 2.examples of lightshadow 00:02:00 3.color schemes for beginners 00:02:00 4.getting scheme from logo and hsb 00:01:00 5.online tools for color schemes 00:06:00 6.how to choose fonts and typography 00:09:00 7.Using Grids for Web Design 00:06:00 8.Creating Grids In Photoshop 00:06:00 UI Design Exercises & Challanges with Step by Step solutions 1.soft-shadow button challange 00:01:00 2.soft_button_solution 00:13:00 3.3d Button Challange 00:01:00 4.Pressed effect in Photoshop 00:07:00 5.modern pattern part 1 00:09:00 6.modern header design part 2 00:09:00 7.moder header design new variation 00:09:00 8.color overlay header 00:11:00 09 Gradienteffect Header Design-audiosynced 00:13:00 9.Actual Exercise Transparent Image Header-1 00:13:00 10.tabs intro 00:01:00 11.tabs-part1 00:14:00 12.tabs-part2 00:08:00 Image Editing 101 for UI Designers 1.removing White Bg With Blending Options 00:03:00 2.Spot Healing brush usage 00:04:00 3.making Colors Pop in Photohsop 00:07:00 4.magnetic Lasso Tool to remove background 00:16:00 5.select And Mask Tool 00:10:00 IOS App Design : Exercise Iphone Food Deals App 1.Gathering Resources IOS App-Design 00:04:00 2.Lets Start The IOS App Design 00:05:00 3.Adding Images To Design the App design 00:06:00 4.Adding Text On App Screen 00:06:00 5.Adding Phone And Book Now Buttons 00:12:00 6.Using Mobile Mockups 00:04:00 UDEMY ONLY App Design Challane-exercise 00:06:00 BONUS: Dribbble styled Dashboard UI Design (Student Request) 1.area graph base design 00:04:00 2area graph grid 00:05:00 3.adding text to graph area 00:08:00 4.drwaing area graph with pen tool 00:04:00 5.designing extras adding dots and hover info 00:06:00 7.final Adjustments To Area Graph-1 00:10:00 8.area graph to line graph 00:04:00 9.circular bar graph base shape.mp4 00:06:00 10.adding Gradients And Shadows To Circular Graphs-1 00:13:00 11.designing stats with text 00:09:00 12.bar Graph Design In Photoshop Pt 00:09:00 13.Bar Graph Adding Text 00:06:00 14.Student-request-ciruclar-percentage graph 00:08:00 Wifreframes in UI Design + Ultimate Web Design Challange 1.what Are Wirefreams 00:00:00 2.Tools Used For Wireframes 00:12:00 Dribbble Shot Redesign Exercise - Student Request dribbble redesig part 1 00:15:00 dribble shot part 2 00:15:00 Exercises : Form UI Design with Photoshop 1.Base Of Login Form 00:07:00 2.Form Fields Design 00:12:00 3.Finishing Form Design 00:12:00 Pro Secret Tips and Tools for Designers and Developers Converting psd to CSS 00:07:00 Exporting Images from Photoshop 00:07:00 Tips on Using Grids 00:02:00 Photoshop Features Updates and New Versions 3.Match Fonts Cc2015.5-1 00:03:00 Cc2018 Update-1 00:04:00

Duration 4.5 Days 27 CPD hours This course is intended for This is an intermediate course intended for IBM i system administrators, data processing managers and other individuals who implement and manage security, backup and recovery, system software and problem determination. This course is not recommended for s Overview Describe and implement the components of IBM i security, such as user profile, group profile, authorization list, adopted authority and object / resource security Develop a security plan for your Power Systems with IBM i Describe the options to implement security auditing Develop a plan to audit security on your Power Systems with IBM i Describe the IBM i availability products and features and choose the option(s) that best fit your company requirements Describe how to backup and recover user, IBM and full system data on your Power Systems with IBM i Develop a backup and recovery plan for your Power Systems with IBM i Describe the system diagnostics and problem determination procedures available on your Power Systems with IBM i Learn how to plan for, implement, and manage the ongoing operations of an IBM i. Class administration and introductions . IBM i overview and concepts . Management central overview . Security concepts and overview . System values . User security . Resource security . Security auditing . Designing security . IBM i availability overview . Disk management . Backup and recovery strategy using Save/Restore . Journal management . Commitment control overview . Backup and recovery planning . Problem determination . Overview of Systems Director Navigator for i . Introduction to BRMS .

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.

Payroll courses in London | Online Courses | Distance Learning Course Overview: Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. What support is available? Free high-quality course materials Tutorial support Highly equipped IT lab Student Discount with NUS card Exam fees and exam booking service Personalised individual study plan Specialist Career Management service State of the Art Virtual Learning Campus Free Sage Payroll Software Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime and Weekend sessions for Payroll Training Course from London campus. Online Live - Osborne Training offers Live Online sessions for Sage Payroll Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Benefits for Trainees Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed. State of the Art Virtual Learning Campus Start your own payroll bureau Work in small businesses A payroll career can lead to great things Update your knowledge of Sage payroll Improve your employability prospects A career path into payroll Ideal Continuing Professional Development course Gain a qualification to boost your CV Option to gain IAB accredited qualification Start your training immediately without having to wait for the new term to begin Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam. Syllabus Advanced processing of the payroll for employees Preparation and use of period end HMRC forms and returns preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Processing Payroll Giving Scheme Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Introduction to Auto-enrolment Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

SAP HANA Training | Online Courses | UK Provider Stay Ahead of the competition by gaining skills on SAP HANA with Osborne Training. SAP HANA training builds the foundation for seamless SAP applications, which helps deliver ground-breaking innovations without disruption. SAP HANA provides powerful features like significant processing speed, predictive capabilities, the ability to handle large amount of data, and text mining capabilities. SAP HANA course is designed to make you ready for SAP certification and Job market. Introduction In-Memory Computing Evolution of In-Memory computing at SAP History of SAP HANA HANA compare to BWA In-Memory Basics HANA Use cases Architecture Hana Engine Overview Different HANA Engine Types Row Store Column Store Persistency Layer Business Impact of new architecture Backup & Recovery Modeling Key Concepts in Data Modeling Components of HANA data model & Views Analytical ViewsAttribute viewsCalculation ViewsJoins Measures Filters Real Time Scenarios HANA SQL Intro Functions & Expressions Procedures Data Provisioning Overview Trigger Based Replication ETL Based Replication Log Based Replication Intro to BODS 4 Basic Data service Connection types Flat File upload in to HANA Reporting Connectivity options Business Objects BI 4 Security Creating Users Creating Roles Privileges User Administration

This course in Visual Data With Tableau covers the Fundamentals of Tableau Desktop. Tableau is brilliant software, very intuitive, for this purpose of data visualization. It is powerful in transforming data to reflect the insights that you plan to visualise

Duration 5 Days 30 CPD hours This course is intended for Horizon Cloud Service on Microsoft Azure administrators, system integrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of Horizon Cloud Service on Microsoft Azure Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Discuss Horizon Cloud Service on Microsoft Azure networking concepts Discuss Horizon Cloud Service on Microsoft Azure AD requirements and integration best practices Discuss the integration of Workspace ONE Access with Horizon Cloud Service on Microsoft Azure Discuss the requirements for deploying Horizon Cloud Service on Microsoft Azure Demonstrate how to deploy or upgrade Horizon Cloud Service on Microsoft Azure Identify the Horizon Cloud Service console controls that are available to administrators Identify Horizon Cloud upgrade features and benefits List the steps and considerations to take when setting up a primary VM to be used as an assignable image List the steps to install the user software on the primary VM Describe pools and pool groups Explain the creation process and configuration options for single-session and multisession pools and pool groups Create single-session and multisession assignments and entitlements Explain power management options in the multisession pool groups Manage assignable images on Horizon Cloud Service on Microsoft Azure Identify how to access desktops and application from Horizon Cloud Service on Microsoft Azure Describe the integration of VMware Dynamic Environment Manager with Horizon Cloud Service on Microsoft Azure Manage user personalization and application configurations using the VMware Dynamic Environment Manager management console and application profiler Discuss the usage of App Volumes for Horizon Cloud Service on Microsoft Azure Interpret scalability considerations for Horizon Cloud Service on Microsoft Azure Apply troubleshooting techniques relevant to Horizon Cloud Service and Microsoft Azure Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure This five-day, hands-on training provides you with the knowledge, skills, and abilities to successfully deploy and manage VMware Horizon© Cloud Service? on Microsoft Azure. This training also teaches you how to use the VMware Horizon Cloud administration console and Microsoft Azure portal. Through a combination of hands-on labs and interactive lectures, you learn how to import and manage images for single and multisession assignments. You also learn how to configure and use the Universal Broker function, VMware App Volumes?, VMware Workspace ONE© Access?, and VMware Dynamic Environment Manager? in the Horizon Cloud Service on Microsoft Azure deployment. Course Introduction Introduction and course logistics Course objectives Introduction to Horizon Cloud Service on Microsoft Azure Discuss the features and benefits of Horizon Cloud Service on Microsoft Azure Identify the available Horizon Cloud and Microsoft licensing options Identify the system architecture components of Horizon Cloud Service on Microsoft Azure Explain how VMware Dynamic Environment Manager is used in Horizon Cloud profile management Describe Horizon Cloud application management using App Volumes Identify the Microsoft Azure configuration prerequisites for a Horizon Cloud integration Identify the main Microsoft Azure components required for a Horizon Cloud deployment Review the virtual machines supported in Horizon Cloud Service on Microsoft Azure Microsoft Azure Networking Requirements Discuss Horizon Cloud connectivity considerations and tasks Explain the networking concepts for Horizon Cloud Service on Microsoft Azure Identify the ports required for local connections, remote connections, and endpoint OS firewall rules Identity Management Explain computer identity type and user identity type Discuss the best practices for Horizon Cloud Service on Microsoft Azure AD integrations Determine the requirements for Horizon Cloud Service on Microsoft Azure AD Describe the benefits of integrating Horizon Cloud with Workspace ONE Access Explain how a user obtains access to an entitled virtual desktop or application from the VMware Workspace ONE© Intelligent Hub catalog Discuss the importance of binding directory with Workspace ONE Access and setting up custom user attribute synchronization Discuss the importance of configuring the Remote App Access client in Workspace ONE Access Demonstrate how to access an entitled Horizon virtual desktop or application in the Workspace ONE Intelligent Hub catalog Deployment and Upgrades Explain the steps and requirements for deploying Horizon Cloud Service on Microsoft Azure Describe the features and benefits of Horizon Edge Describe the differences between internal and external gateways Outline the Horizon Universal Console controls available for administrators Identify the features and benefits of the Horizon Cloud upgrades Creating Images Outline the process and configuration choices for setting up primary VMs Identify the configuration choices for importing primary VMs List the steps to install the user software on the primary VM Explain how to convert a configured primary VM to an assignable image Describe pools and pool groups List the steps for configuring an image to a pool List the steps for configuring an image to a pool group Pool Groups Compare dedicated assignments to floating assignments Outline the steps for creating single-session and multisession assignment Explain the entitlement of pool groups Outline the creation process and configuration options for multisession pools and pool groups Explain the power management selections in the multisession pool groups Compare the rolling maintenance and loadbalancing options Identify the actions related to the multisession groups page Identify the actions to add and assign applications to a user or group Outline the prerequisites for entitling a multisession assignment Access Desktops and Applications Identify the different versions of Horizon Client Describe how to access desktops and remote applications with Horizon Client Describe how to access desktops and remote applications with a browser Compare the remote display protocols that are available for Horizon Cloud Describe the Blast Extreme display protocol codecs List the ideal applications for each Blast Extreme codec Describe the Blast Extreme policy configurations Managing Images Describe images Explain how to manage images VMware Dynamic Environment Manager on Horizon Cloud Service on Microsoft Azure Identify the functional areas of VMware Dynamic Environment Manager and their benefits Explain how to use the VMware Dynamic Environment Manager console and application profiler to manage user personalization and application configurations App Volumes for Horizon Cloud Service on Microsoft Azure Explain how App Volumes works with Horizon Cloud Service on Microsoft Azure Identify the features and benefits of App Volumes in Horizon Cloud Service on Microsoft Azure Identify the interface elements of App Volumes in Horizon Cloud Service on Microsoft Azure Demonstrate how to configure App Volumes in Horizon Cloud Service on Microsoft Azure Scalability Considerations Recognize the scalability settings for Horizon Cloud Service on Microsoft Azure Troubleshooting Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Service on Microsoft Azure Identify the analytics and monitoring capabilities of Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for To gain the most from attending this course you should possess the following incoming skills: Basic knowledge of programming concepts and syntax in Python. Familiarity with common data formats such as CSV, JSON, and XML. Experience using command-line interfaces and basic text editing tools. Understanding of basic machine learning concepts and algorithms. Overview Working in an interactive learning environment, led by our engaging expert, you will: Gain a solid understanding of prompt engineering concepts and their applications in software development and AI-driven solutions. Master the techniques for preprocessing and cleaning text data to ensure high-quality inputs for AI models like GPT-4. Develop expertise in GPT-4 tokenization, input formatting, and controlling model behavior for various tasks and requirements. Acquire the ability to design, optimize, and test prompts effectively, catering to diverse business applications and use cases. Learn advanced prompt engineering techniques, such as conditional text generation and multi-turn conversations, to create more sophisticated AI solutions. Practice creating prompts to generate, run, and test code in a chosen programming language using GPT-4 and OpenAI Codex. Understand the ethical implications and best practices in responsible AI deployment, ensuring fair and unbiased AI applications in software development. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Introduction to Prompt Engineering Overview of prompt engineering and its importance in AI applications Major applications of prompt engineering in business Common challenges faced in prompt engineering Overview of GPT-4 and its role in prompt engineering Key terminology and concepts in prompt engineering Getting Things Ready: Text Preprocessing and Data Cleansing Importance of data preprocessing in prompt engineering Techniques for text cleaning and normalization Tokenization and n-grams Stop word removal and stemming Regular expressions and pattern matching GPT-4 Tokenization and Input Formatting GPT-4 tokenization and its role in prompt engineering Understanding and formatting GPT-4 inputs Context windows and token limits Controlling response length and quality Techniques for handling out-of-vocabulary tokens Prompt Design and Optimization Master the skills to design, optimize, and test prompts for various business tasks. Designing effective prompts for different tasks Techniques for prompt optimization GPT-4 system and user parameters for controlling behavior Importance of prompt testing and iteration Best practices for prompt engineering in business applications Advanced Techniques and Tools in Prompt Engineering Learn advanced techniques and tools for prompt engineering and their integration in business applications. Conditional text generation with GPT-4 Techniques for handling multi-turn conversations Overview of tools for prompt engineering: OpenAI API, OpenAI Codex, and OpenAI Playground Integration of GPT-4 with other software platforms and tools Monitoring and maintaining prompt performance Code Generation and Testing with Prompt Engineering Develop the skills to generate, integrate, and test AI-generated code effectively, enhancing productivity and creativity in software development projects. Introduction to code generation with AI models like GPT-4 Designing prompts for code generation across programming languages Techniques for specifying requirements and constraints in prompts Generating and interpreting code snippets using AI-driven solutions Integrating generated code into existing projects and codebases Best practices for testing and validating AI-generated code Ethics and Responsible AI Understand the ethical implications of prompt engineering and the importance of responsible AI deployment in business. Ethical considerations in prompt engineering Bias in AI systems and its impact on prompt engineering Techniques to minimize bias and ensure fairness Best practices for responsible AI deployment in business applications Monitoring and addressing ethical concerns in prompt engineering

This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions