2399 Courses

10 QLS Endorsed Courses for Event Manager | 10 Endorsed Certificates Included | Life Time Access

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

10 QLS Endorsed Courses for Hospitality Manager | 10 Endorsed Certificates Included | Life Time Access

10 QLS Endorsed Courses for Tour Manager | 10 Endorsed Certificates Included | Life Time Access

Digital Mindset in Financial Organizations: On-Demand This seminar presents the challenges, benefits, and pitfalls of digital transformation forfend tech companies, wealth management, and relationship management. We will also take a quick look into the future that digital transformation can bring to financial organizations. What You Will Learn At the end of this program, you will be able to: Understand the impact that digital is making on the economy and on customer expectations in the financial services marketplace Assess the nature and drivers of the digital transformation Understand digital change and definition of transformation and the challenge of digitalization on new banking business models, bundling and unbundling services, and disruptive financial technologies Evaluate digital transformation successes and failures in the financial services world Understand how digitalization affects high net worth clients, their access, loyalty, and use of digitalization in their banking and investments Develop an awareness of technology change and trends in banking and financial technology to meet the challenges of customer service and financial technology in the future Getting Started Foundation Concepts: Digital Transformation What is "New" about Digitalization? Driving Forces Digital Transformation Successes Digital Transformation and the High-Value Client Digital Wealth Management Omnichannel Concept Pathway to Digital Wealth Data Transformation Digital Technologies and Relationship Management Relationship Management The Evolution of Touch Points The human factor in Digital Transformations Financial Technology Trends Big Data and Analytics Other Major Trends Preview of Coming Attractions

This Offer is Valid only for the First 50 Learners! Education and training can significantly influence one's ability to flourish. This Focus Awards Level 4 Certificate in Education and Training (RQF) qualification will encourage you to think strategically and critically, allowing you to perform successfully. This 36-credit Level 4 Certificate in Education and Training (RQF) qualification is offered by Focus Awards. This honourable awarding organisation is regulated by Ofqual and assures competence and recognition of your qualifications. The remarkable course is crafted into mandatory and optional units so you can acknowledge the concepts better. It starts with the basic insights and proceeds towards advanced levels to encourage you to focus. It covers almost every aspect of education and training. You will discover ingenious ways to teach, learn, and assess alongside other professional practices. You'll become a useful employee capable of innovating, tackling challenges, and progressing on your own. So what are you waiting for? Roll up your sleeves and get yourself enrolled in this thriving certification! Benefits You Will Gain Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Recognised qualification Exquisite customer service ****Qualification Curriculum**** ***Level 4 Certificate in Education and Training (RQF)*** Qualification Curriculum: Understanding roles, responsibilities and relationships in education and training Planning to meet the needs of learners in education and training Delivering education and training Assessing learners in education and training Using resources for education and training Learners must complete all mandatory units totalling 21 credits along with 15 credits from the remaining optional units to create a total credit value of 36. From this qualification, you will: Know the roles, responsibilities and relationships in education and training. Understand how to assess learners in education and training. Develop and prepare resources for learning and development. Meet the needs of learners. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) qualification is designed to provide students with knowledge and understanding of delivering education and training, assessing learners, using resources, and understanding the roles and responsibilities in relevant fields. Total Qualifications Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 360 hours. The credit for this qualification is 36. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training. Guided Learning Hours for this qualification is 140. Method of Assessment The Focus Awards Level 4 Certificate in Education and Training (RQF) is internally assessed, and each student must construct a portfolio of evidence demonstrating the achievement of all learning outcomes and assessment criteria linked with each unit, like- Assessor observation - completed observational checklists on related action plans. Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Who is this course for? Individuals interested in pursuing a career as an Education and Training Specialist, Teacher or other related fields. Requirements This qualification has no specific entry requirements. However, the learners must be at least 18 or above. Career path Education and Training Specialist Child and Youth Program Assistant Academic Advisor English Educator Teacher Professional Trainer

Our online Focus Awards Level 5 Diploma in Education & Training (RQF) course will provide you with a strong background in understanding the skills you need to progress in the workplace and earn a recognised qualification.

10 QLS Endorsed Courses for Operations Manager | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.