Overview of MySql Masterclass The digital world has changed how businesses work in the UK, and database management is now a key part of every successful company. MySQL is one of the most popular tools for this job, used by over 40% of websites around the world. In the UK, big names like BBC, Sky, and many tech startups in London’s Silicon Roundabout rely on MySQL. The MySql Masterclass is designed to help people learn the skills needed to build a strong career in this growing field. Database experts in the UK earn an average salary of £45,000 each year, making it a smart career choice. The MySql Masterclass has 41 helpful modules that start with the basics and move up to more advanced topics. Students will learn how to create databases, write MySQL commands, use joins, and manage stored procedures. The course also teaches how to make systems run faster and safer with performance and security tools. Other important topics include handling JSON data, using full-text search, and working with replication. These are all things that modern companies look for in a database specialist. This MySql Masterclass is made for beginners and gives them the knowledge they need to handle real business databases. It helps students build strong skills in design, optimisation, and administration. The UK’s tech industry is worth £150 billion a year, and the MySql Masterclass helps learners get ready for job opportunities in many areas like retail, health, and finance. Learning Outcomes By the end of the MySql Masterclass, learners will be able to: Build and manage MySQL databases from the ground up Use SELECT, INSERT, UPDATE, and DELETE commands with confidence Work with advanced joins, unions, and stored procedures Design and use indexes, views, and full-text search for better performance Set up MySQL replication, backups, and basic system administration Handle JSON data and manage time zone settings within databases Who is this course for? Aspiring Database Administrators who want full MySQL training to manage databases, user access, and backups in organisations needing strong data systems. Software Developers who want to improve their backend development by learning MySQL queries, stored procedures, and database performance skills. Data Analysts who need advanced SQL to pull useful data from complex tables using joins, group functions, and reporting tools. IT Professionals looking to build database knowledge, including how to configure, tune, and fix issues in MySQL systems. Career Changers with little or no tech background who want to start in database roles, learning from the basics to advanced MySQL tasks. Process of Evaluation After studying the MySql Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the MySql Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the MySql Masterclass course. Career Path Completing this MySql Masterclass course could lead to rewarding jobs like: Database Administrator – £35K to £65K per year MySQL Developer – £30K to £55K per year Data Analyst – £25K to £45K per year Backend Developer – £35K to £60K per year Database Consultant – £40K to £70K per year Course Curriculum: MySql Masterclass Module 1: Introduction on MySQL 01:00:00 Module 2: Data Types 00:51:00 Module 3: SELECT Statements 00:59:00 Module 4: Backticks 00:15:00 Module 5: NULL 00:18:00 Module 6: Limit and Offset 00:13:00 Module 7: Creating databases 00:18:00 Module 8: Using Variables 00:25:00 Module 9: Comment MySQL 00:14:00 Module 10: INSERT Statements 00:29:00 Module 11: DELETE Statements 00:21:00 Module 12: UPDATE Statements 00:20:00 Module 13: ORDER BY Clause 00:08:00 Module 14: Group By 00:18:00 Module 15: Errors in MySQL 00:10:00 Module 16: Joins 00:37:00 Module 17: Joins continued 00:11:00 Module 18: UNION 00:18:00 Module 19: Arithmetic 00:20:00 Module 20: String operations 00:33:00 Module 21: Date and Time Operations 00:08:00 Module 22: Handling Time Zones 00:07:00 Module 23: Regular Expressions 00:19:00 Module 24: VIEWS 00:20:00 Module 25: Table Creation 00:23:00 Module 26: ALTER TABLE 00:23:00 Module 27: Drop Table 00:05:00 Module 28: MySQL LOCK TABLE 00:10:00 Module 29: Error codes 00:08:00 Module 30: Stored routines (procedures and functions) 00:29:00 Module 31: Indexes and Keys 00:24:00 Module 32: Full-Text search 00:18:00 Module 33: PREPARE Statements 00:09:00 Module 34: JSON 00:11:00 Module 35: Extract values from JSON type 00:05:00 Module 36: MySQL Admin 00:08:00 Module 37: TRIGGERS 00:12:00 Module 38: Configuration and tuning 00:07:00 Module 39: Events 00:08:00 Module 40: ENUM 00:09:00 Module 41: Collations, Transactions, Log files, Replication, Backup 00:41:00
If you think you may be interested in a career in Child Care, this Skills for Working in Child Care Industries (Level 1 ) will provide you an introduction to the expectations of the sector. This Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of child care industries. This Skills for Working in Child Care Industries course covers various aspects of child care, such as child development, child care, working in child care principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Skills for Working in Child Care Industries (Level 1 ) course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Skills for Working in Child Care Industries (Level 1 ) Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Caring for a Baby The Needs of A Baby The Need For Developmental And Health Checks The Need For Immunisation Module 2: Caring for a Child Childhood Behaviour Problems The Importance of Play in Child Development The Nature of Children's Social And Emotional Development The Importance of Safety And Hygiene in Childcare Children's Physical Development Up to 11 Years The Nutritional Needs of Children Module 3: Child Development (0-3 Years) The Development of Children From 0-to 3 Years Different Kinds of Childcare Provisions Which Assist Child Development The Need of a Safe Environment Module 4: Developing Language and Communication Skills in Children How Children Develop Language And Communication Skills The Links Between Language And Communication Skills The Role of Adults In Promoting Language Skills Module 5: Building & Managing Workplace Relationship Know about acceptable boundaries to behaviour in the workplace Know how to recognise and respond to different behaviours Know how to give and respond to constructive criticism Know how Conflict Can Be Dealt with Constructively In The Workplace Module 6: Bullying & Harassment In The Workplace Know what is meant by bullying and harassment in the workplace Know how to use appropriate strategies to help deal with the situations of bullying and harassment Know policies and procedures that are in place to deal with bullying and harassment Assessment Method After completing each module of the Skills for Working in Child Care Industries (Level 1 ), you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for anyone who wants to learn the Skills for Working in Child Care Industries (Level 1 ) industries or help young children develop in a nursery, childcare, or primary school setting. Requirements There are no specific requirements for this Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included
If you think you may be interested in a career in Child Care, this Skills for Working in Child Care Industries : Level 1 will provide you an introduction to the expectations of the sector. This Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of childcare industries. This Skills for Working in Child Care Industries : Level 1 course covers various aspects of childcare, such as child development, child care, working in childcare principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Skills for Working in Child Care Industries : Level 1 course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Skills for Working in Child Care Industries : Level 1 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Caring for a Baby The Needs of A Baby The Need For Developmental And Health Checks The Need For Immunisation Module 2: Caring for a Child Childhood Behaviour Problems The Importance of Play in Child Development The Nature of Children's Social And Emotional Development The Importance of Safety And Hygiene in Childcare Children's Physical Development Up to 11 Years The Nutritional Needs of Children Module 3: Child Development (0-3 Years) The Development of Children From 0-to 3 Years Different Kinds of Childcare Provisions Which Assist Child Development The Need of a Safe Environment Module 4: Developing Language and Communication Skills in Children How Children Develop Language And Communication Skills The Links Between Language And Communication Skills The Role of Adults In Promoting Language Skills Module 5: Building & Managing Workplace Relationship Know about acceptable boundaries to behaviour in the workplace Know how to recognise and respond to different behaviours Know how to give and respond to constructive criticism Know how Conflict Can Be Dealt with Constructively In The Workplace Module 6: Bullying & Harassment In The Workplace Know what is meant by bullying and harassment in the workplace Know how to use appropriate strategies to help deal with the situations of bullying and harassment Know policies and procedures that are in place to deal with bullying and harassment Assessment Method After completing each module of the Skills for Working in Child Care Industries : Level 1, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for anyone who wants to learn the Skills for Working in Child Care Industries : Level 1 industries or help young children develop in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Skills for Working in Child Care Industries : Level 1 course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included
If you think you may be interested in a career in Child Care, this Skills for Working in Child Care Industries will provide you an introduction to the expectations of the sector. This Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of child care industries. This course covers various aspects of child care, such as child development, childcare, working in childcare principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Skills for Working in Child Care Industries course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Skills for Working in Child Care Industries Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Skills for Working in Child Care Industries*** Detailed Course Curriculum Module 1: Caring for a Baby The Needs of A Baby The Need For Developmental And Health Checks The Need For Immunisation Module 2: Caring for a Child Childhood Behaviour Problems The Importance of Play in Child Development The Nature of Children's Social And Emotional Development The Importance of Safety And Hygiene in Childcare Children's Physical Development Up to 11 Years The Nutritional Needs of Children Module 3: Child Development (0-3 Years) The Development of Children From 0-to 3 Years Different Kinds of Childcare Provisions Which Assist Child Development The Need of a Safe Environment Module 4: Developing Language and Communication Skills in Children How Children Develop Language And Communication Skills The Links Between Language And Communication Skills The Role of Adults In Promoting Language Skills Module 5: Building & Managing Workplace Relationship Know about acceptable boundaries to behaviour in the workplace Know how to recognise and respond to different behaviours Know how to give and respond to constructive criticism Know how Conflict Can Be Dealt with Constructively In The Workplace Module 6: Bullying & Harassment In The Workplace Know what is meant by bullying and harassment in the workplace Know how to use appropriate strategies to help deal with the situations of bullying and harassment Know policies and procedures that are in place to deal with bullying and harassment Assessment Method After completing each module of the Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Skills for Working in Child Care Industries This course is suitable for anyone who wants to learn the Skills for Working in Child Care Industries industries or help young children develop in a nursery, childcare, or primary school setting. Requirements Skills for Working in Child Care Industries There are no specific requirements for this Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Skills for Working in Child Care Industries Upon successful completion of this Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included
In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. â±â± Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Course Overview Managing a business in the food and beverage sector is an exciting endeavour. In this Food and Beverage Manager course, together, we will acquire crucial operational skills and help you gain confidence in your capacity to manage the financial aspects of your company. This course aims to prepare managers and business owners in the food and beverage industries to deal with today’s difficulties. Additionally, we will offer models and tools that may be used to plan and carry out the best possible courses of action for customer satisfaction and competitive advantage. Join today to learn more about becoming a successful Food and Beverage Manager. Learning Outcomes After completing the Food and Beverage Manager course, students will be able to: Recognise the various food and beverage services offered in the UK. Learn how to manage expenses and quality in the catering industry. Learn how to create the ideal menu in terms of value and nutrition. Learn about the many types and prices of beverages. Understand how to handle employees and consumers well. Learn about all the responsibilities a catering manager has. Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path This broad course prepares learners for employment opportunities in related fields and for advancing their careers. One can learn the skills required to perform their work more effectively by taking a Food and Beverage Manager course. In the UK today, salaries for positions needing a comparable degree of competence range from £30,000 to £40,000.
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Overview Learn the industry-standards sales techniques and strategy that drive the most of the business success. This course helps you to know the secrets of sales, presentation skills, different sales tactics, effective communication, and how to use your own network. This course will start with the fundamentals of sales, allowing you to learn the basic concepts. Then you'll know the secrets of sales and how to create a WOW moment that can help you to go one step ahead in your career. Following that, you will understand how to present professionally and handle customer objections. The success of your sales is primarily dependent on these two factors. Every seller's dream is to close a deal. Moreover, a seller must possess sales management and communication skills, which you will learn in this course. You'll learn the skills you'll need to focus on your own strengths and drive revenue. Through this course, you will be able to create a competitive environment and take on leadership roles in your organisation. Who is this course for? Everyone is a seller from their position. If you know how to sell yourself to others then you can disclose your worth.Generally, this course is for each profession from any background. But, specifically this course is for- Beginners who want to start their career in sales profession Sales professionals aiming for a management position Existing sales managers desiring to verify and improve their performance Those who are eager to know about the sales techiques Career Path This course will assist you in pursuing a career and make your path easier to the sales profession. Some of the desired career paths related to this course are given below- Sales Manager Sales Executive Sales Analyst Sales Advisor Director of Sales Sales Strategist Sales Specialist Course Curriculum Module 1 - Introduction to sales Introduction to sales 00:00 Module 2 - Big secrets of sales Big secrets of sales 00:00 Module 3 - Preparing to WOW the Prospect Preparing to WOW the Prospect 00:00 Module 4 - Introducing Yourself Introducing Yourself 00:00 Module 5 - Cold Calling Secrets Cold Calling Secrets 00:00 Module 6 - Making a Great Presentation Making a Great Presentation 00:00 Module 7 - Dealing with Customer Objections Dealing with Customer Objections 00:00 Module 8 - Closing Techniques Closing Techniques 00:00 Module 9 - Connecting Sales and Persistence Connecting Sales and Persistence 00:00 Module 10 - Sales management Sales management 00:00 Module 11 - Sales Communications and Exhibitions Sales Communications and Exhibitions 00:00 Module 12 - Networking Success by Associations Networking Success by Associations 00:00