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Anti-Money Laundering (AML): This comprehensive Anti-Money Laundering (AML) course is designed for individuals interested in safeguarding organizations against financial crime. Through up-to-date knowledge and practical guidance, you will be trained in the essential skills required to identify and prevent suspicious activities within any organization. With step-by-step instructions on conducting client risk assessments, this course equips you with a strong foundation in AML procedures.

Do you want to get into the waiter profession or enhance your waiter abilities? Our waiter training coursewill assist you in developing the knowledge and skills required to work as a waiter. The waiter training course is designed to provide participants with a thorough grasp of the waiter. This waiter training course includes sanitary procedures, cleanliness, and food service procedures. Additionally, this waiter training course is ideal for enhancing your position, developing your communication skills, and building relationships with clients. Moreover, this waiter training course will help you comprehend VIP service, waiter upkeep, and food handling. The waiter training course supports effective problem-solving in handling challenging circumstances. Join our waiter training courseto boost productivity and improve organization and effectiveness at work! Main Course: Waiter Training Free Courses are including with this Waiter Training: Waiter Training Course Along with The Waiter Training: Waiter Course, We Offer a free Level 5 Professional Chef Course Along with The Waiter Training: Waiter Course, We Offer a free Hotel Management Course Along with The Waiter Training: Waiter Course, We Offer a free Restaurant ManagementCourse Special Offers of this Waiter Training: Waiter Training Course This Waiter Training: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter Training: Waiter Training Course Instant access to this Waiter Training: Waiter Training Course Get FREE Tutor Support to this Waiter Training: Waiter Training Cours Waiter Training: Waiter Training Giving participants a complete understanding of Waiter was the aim of the Waiter: Waiter Training Course. This course on waiter training will cover a wide range of service categories and open lines of communication with various clientele. After finishing this waiter training, you'll be able to serve food safely and maintain food quality. Additionally, waiter training will instruct you on how to resolve complaints. You will be an expert at maintaining personal hygiene and health regulations after finishing this course on waiters. Who is this course for? Waiter Training: Waiter Training This Waiter: Waiter Training Course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training To enrol in this Waiter Training: Waiter Course, students must fulfil the following requirements. To join in our Waiter Training: Waiter Course, you must have a strong command of the English language. To successfully complete our Waiter Training: Waiter Course, you must be vivacious and self driven. To complete our Waiter Training: Waiter Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Waiter: Waiter Training Course.

Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book.

Level 2 Maths & English Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both options available Course Duration: 110 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel & Open Awards all are OFQUAL-regulated and nationally recognised Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 2 working days of enrolment for NCFE and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. The new assessment and result dates by NCFE is- Delivery mode: Paper-based Assessment date to and from: 17/06/2024 – 19/07/2024 Results release: 26/07/2024 Delivery mode: On-screen and RI Assessment date to and from: 20/05/2024 – 27/06/2024 Results release: 04/07/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Why is this course right for you? Our expert-designed Functional Skills Maths & English Level 2 Course has smart learning options that provide the necessary numeracy knowledge and skills to excel in Functional Skills Maths and English. Our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Zoom. Course Details for Functional Skills Math & English Level 2 You can decide the exam date and place according to your convenience. Functional Skills Maths Level 2  You can decide the exam date and place according to your convenience.  Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam - From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 to 32 working days Functional Skills English Level 2  You can decide the exam date and place according to your convenience.  Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam - From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 to 32 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information.  How This Course Will Work? This Level 2 Functional Skills Maths and English course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. You can also check out our GCSE courses. We offer Pearson Edexcel and AQA-accredited GCSE online courses that are widely accepted by universities across the globe. Entry Requirement This level 2 Maths and English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure Functional Skills Maths Level 2  The Functional Skills NCFE, Pearson Edexcel and Open Awards Qualification in Mathematics Level 2 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted).  The assessments are available as paper-based and onscreen, on-demand assessments.  Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 25 minutes 16 25% NCFE / Open Awards 30 minutes 15 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 1 hour 30 minutes 48 75% NCFE / Open Awards 1 hour 30 minutes 45 75% Pass Mark (NCFE): Learners are required to achieve an overall (from sections A and B) (57% – 62%) mark to pass the exam. Please note, that the marks varies for individual exam papers so for all the exam papers the pass marks are not fixed for the NCFE exam.  Pass Mark (Open Awards): Pass Marks for Level 2 Maths assessments vary per assessment version and are set following standardisation and awarding activities.  Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments.  Functional Skills English Level 2  The Pearson Edexcel, NCFE and Open Awards Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating.  Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / NCFE / Open Awards Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel / NCFE: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  SLS Exam Open Awards: Speaking, listening and communicating are assessed through one 10-minute presentation and linked question and answer session in groups of three to four and one 10-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams.  Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 75 minutes 35 65% NCFE 60 minutes 30 53% – 57% Open Awards 60 minutes 30 18 out of 30 Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions.  Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 60 minutes 36 63% NCFE 60 minutes 44 57% – 61% Open Awards 60 minutes 60 36 out of 60. Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments.  Recognised Accreditation This Functional Skills English Level 2 has been independently accredited by Pearson Edexcel, NCFE and Open Awards also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world.  NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland.  Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. Difference between NCFE and Pearson Edexcel and Open Awards NCFE, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days and your Open Awards results within 16 to 32 working days. All of the awarding bodies are accepted by universities and apprenticeships. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Additional Features Access to On-Demand Classes Opportunity to Book 1:1 Live Tutor Support via Zoom Enrol in Our Course and Prepare for the Exam from Home Get a Free Mock Test with Professional Feedback Course Curriculum English Level 2: Unit 1 - Speaking and Listening The speaking and listening section entails comprehensive learning and activities, including presenting and narrating skills, argument presentation techniques, and more. Math Level 2: Unit 1: Number Lesson 1.1: Numbers and the Number System The number system gives you a general insight into the mathematical operations regarding the given numbers. You will also acquire skills in division, multiplication, addition and subtraction, which require steps in real-life contexts. Lesson 1.2: Fractions and Decimals You will be learning many types of fractions, including improper fractions, proper fractions, equivalent fractions and more. Along with this, you will learn Ordering Decimal Numbers, Subtracting Decimals, multiplying and dividing decimals and more, which enables you to apply real-world problem-solving. Lesson 1.3: Percentages You will learn to calculate the Percentage and how to express a Number as a Percentage of Another. Interpreting the Original Value, Calculating Percent Increase and Decrease, and so on. This learning you can easily apply in real-life counting issues along with increasing your rational thinking. Lesson 1.4: Ratio and Proportion You will be learning to calculate the Total Amounts using Ratios, direct Proportion, Inverse Proportion and many more things, which help you in doing comparisons, learning science and engineering and more. Lesson 1.5: Formula You will learn the definition of formulas Formula Using Words, Multi-Step Formulas, Formula Using Letters and so on. Learning formulas has a large impact on real life as these formulas are used extensively in measuring, building infrastructure and more. English Level 2: Unit 2: Reading  Learn to read a text with the help of scanning, skimming, and detailed reading, and also, learn how to find organisational features’ purpose from the text. Maths Level 2: Unit 2: Measures, Shapes and Space Lesson 2.1: Money Math You will be mastering Solving Money Related Questions, including percentage-based discounts, discounts Related to Fractions, Profit and Percentage, etc. This money math learning will also help you to understand money-earning and saving-related issues that you face in daily activities. Lesson 2.2: Units You will learn units and Types of Units, Units of Weight, Units of Length, Units of Capacity, etc. Also, you will gain knowledge about steps to convert between Metric Units, Imperial to Imperial Conversions, and Other Unit Conversions will help pursue a higher university degree. Lesson 2.3: Speed and Density You will be clearing the concept of speed, calculations to find out distance and time, density, and Relation between Density, Weight and Volume. Lesson 2.4: Perimeter You will learn to find the perimeter and area, Circle, perimeter of a triangle etc. which require in measurement, design planning and so on. Lesson 2.5: Area and Shapes You will gain skills in formulas for calculating area, finding areas of complex shapes, applying area calculations in complex questions, different Types of 3D Shapes, surface area, finding the surface area of complex 3D Shapes, using nets, plans and elevations, etc. Learning about areas and shapes will certainly help you in building your dream home and more. Lesson 2.6: Volume In the volume classes, you will learn Formulas for calculating volume, Questions based on volumes of different 3D Shapes, finding the Scale in a Diagram, Making Scale Drawings, which are required in building critical thinking skills and more. Lesson 2.7: Coordinates & Angles You will be learning necessary things about the coordinate Grid, How to Read Coordinates on a Grid? Plotting Points on a Grid and more which is extensively required in making video games, medical imaging, physics and more. English Level 2: Unit 3: Writing The writing part will cover English grammar, including punctuation, spelling, syntax, etc. enabling you to avoid all the writing errors and mistakes. Maths Level 2: Unit 3: Handling Data and Information Lesson 3.1: Median and Mode You will be learning about median and mode, which is one of the most interesting mathematical chapters. As you will know how to find the median and mode from the sets of numbers, you can easily implement such learning in household work and other places as well. Lesson 3.2: Mean and Range You will be able to find the mean, median and mode. Knowing how to find these is highly important in all aspects of life. Lesson 3.3: Probability You will learn Probability: Definition and Meaning, Calculating Probabilities, Probability of Something Happening and Something Not Happening, etc. Once you know how to find probability, you can easily detect business profit loss and implement other parts of your life. FAQs What is a functional skills level 2 equivalent to? It is a recognised alternative qualification to GCSEs, and achieving it is equivalent to obtaining a GCSE grade C or level 4. It's often used as a prerequisite for higher education, apprenticeships, and employment in England, Wales, and Northern Ireland.  What is the difference between a Functional skills course and a GCSE course? Both the functional course and GCSE course provide the same skills, but one of the differences is that functional classes are developed for the learner who wants to acquire the skills quickly. Still, GCSE is a lengthy process, and it takes time to end as you have to sit for the test that will be held on an official day.  Do Universities Approve the Functional Courses Certificate? Yes, many universities accept the functional course certificate, but it is better to check whether your desired university approves the functional certificate. The University of Sheffield, the University of Brighton, and the University of East Anglia approved the functional skills Level 2 certificate in the past. So, stay updated with current information.  Why should I get into this combined English and Math course? You should get into this course if you want to learn English and math side by side. You can learn both at a low price. English and math both courses are required at every step of your life. Thus, learn these through the functional skills course quickly and at an affordable price. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want.  I made my payment. How will I get access to the Functional course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with StudyPlex.  I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Edexcel-accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide. Will I get a Job after doing the functional course? Yes, any not. You always need fundamental English, Math and ICT skills wherever you go. These skills are as crucial as your basic needs like food and more. The company wants its employees to have these skills before joining any organization. English is my second language. Can I learn it through a Functional English skill course? Yes, you can. Whether English is your first language or second language, both types of learners can start their learning journey in the Functional Skills Level 1 course. This course is designed so that every kind of learner can learn.  How safe is it to purchase a course over the Internet? StudyPlex has been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.  What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari

Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both option available Course Duration: 55 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel, Open Awards and TQUK are all OFQUAL-regulated and nationally recognised Level 1 Functional Skills Maths Course Overview Our expert designed Online Level 1 Maths Course has smart learning options that provide the necessary numeracy knowledge and skills to excel in Functional Skills Maths. Our Level 1 online Functional Skills Maths course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Microsoft Teams. With interactive lessons, FREE mock test, personalised feedback and remote exams, our Level 1 Maths Course ensures a comprehensive and engaging learning experience. Christmas Holiday Information For our remote invigilation service of Functional Skills qualifications, the last accepted booking will be on 19th December 2024. We will reopen for bookings from 3rd January 2025. Results Release For Open Awards: Any results from assessments taken after 30th November 2024 will be published after 2nd January 2025. For NCFE Exams: Results from assessments taken after 11th December 2024 will also be published after 2nd January 2025. Additionally, the period between 20th December 2024 and 2nd January 2025 will not be counted as “working days” for the result release timeframes. Please plan your assessment bookings accordingly. Our last results release prior to Christmas will be on 20th December 2024, with the next results release taking place on 3rd January 2025. The Level 1 Maths Course & Exam Details Exam Details Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 1 working day of enrolment for NCFE, 2 working days of enrolment for TQUK and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam – From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 working days TQUK Book within 7 working days Book within 24 Hours Book within 2 working days Get results in only 6 working days *Offline examinations will be held at our Swindon and London centres. Please get in touch with us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Difference between NCFE, Pearson Edexcel, Open Awards and TQUK NCFE, TQUK, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel, 2 working days of enrolment for TQUK and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days, your TQUK results in 6 working days and your Open Awards results within 16 working days. Universities and apprenticeships accept all of the awarding bodies. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. How This Course Will Work? This Level 1 Functional Skills Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This level 1 maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure The Functional Skills NCFE, Pearson Edexcel and Open Awards Qualification in Mathematics at Level 1 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 25 minutes 16 25% NCFE / Open Awards / TQUK 30 minutes 15 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Edexcel 1 hour 30 minutes 48 75% NCFE / Open Awards / TQUK 1 hour 30 minutes 45 75% Pass Mark (Edexcel): Learners are required to achieve an overall (from sections A and B) (59%) mark to pass the exam. Pass Mark (NCFE): Learners are required to achieve an overall (from sections A and B) (57% – 62%) mark to pass the exam. Please note that the marks vary for individual exam papers, so for all the exam papers, the pass marks are not fixed for the NCFE exam. Pass Mark (Open Awards): Pass Marks for L 2 functional skills maths assessments vary per assessment version and are set following standardisation and awarding activities. Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Pass Mark (TQUK): Pass Marks for level 1 functional skills maths assessments vary per assessment version and are set following standardisation and awarding activities. Recognised Accreditation This Functional Skills Maths Level 1 has been independently accredited by Pearson Edexcel, NCFE, TQUK and Open Awards, also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland. Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. TQUK is an awarding organisation approved by Ofqual and offers RQF courses in a variety of sectors. RQF courses have different credit values that can be applied to the National Credit Transfer System. TQUK accredits courses developed by industry experts and collaborates with organisations to ensure the quality and value of the courses provided. Additional Features  Access to On-Demand Classes Opportunity to Book 1:1 Live Tutor Support via Zoom Enrol in Our Course and Prepare for the Exam from Home Get a Free Mock Test with Professional Feedback Course Curriculum Unit 1: Number Lesson 1.1: Numbers and the Number System The number system gives you a general insight into the mathematical operations regarding the given numbers. You will acquire skills in division, multiplication, addition and subtraction, which require steps in real-life contexts. Lesson 1.2: Fractions and Decimals You will be learning many types of fractions, including improper fractions, proper fractions, equivalent fractions and more. Along with this, you will learn Ordering Decimal Numbers, Subtracting Decimals, multiplying and dividing decimals and more, which enables you to apply real-world problem-solving. Lesson 1.3: Percentages You will learn to calculate the Percentage and how to express a Number as a Percentage of Another. Interpreting the Original Value, Calculating Percent Increase and Decrease, and so on. This learning you can easily apply in real-life counting issues along with increasing your rational thinking. Lesson 1.4: Ratio and Proportion You will be learning to calculate the Total Amounts using Ratios, direct Proportion, Inverse Proportion and many more things, which help you in doing comparisons, learning science and engineering, and more. Lesson 1.5: Formula You will learn the definition of formulas Formula Using Words, Multi-Step Formulas, Formula Using Letters and so on. Learning formulas has a large impact on real life as these formulas are used extensively in measuring, building infrastructure and more. Unit 2: Measures, Shapes and Space Lesson 2.1: Money Math You will be mastering Solving Money Related Questions, including percentage-based discounts, discounts Related to Fractions, Profit and Percentage, etc. This money math learning will help you to understand money-earning and saving-related issues that you face in daily activities. Lesson 2.2: Units You will learn units and Types of Units, Units of Weight, Units of Length, Units of Capacity, etc. Also, you will gain knowledge about steps to convert between Metric Units, Imperial to Imperial Conversions, and Other Unit Conversions will help pursue a higher university degree. Lesson 2.3: Speed and Density You will be clearing the concept of speed, calculations to find out distance and time, density, Relation between Density, Weight and Volume. Lesson 2.4: Perimeter You will learn to find perimeter and area, Circle, perimeter of triangle etc. which require in measurement, design and planning and so on. Lesson 2.5: Area and Shapes You will gain skills in formulas for calculating area, finding areas of complex shapes, applying area calculations in complex questions, different Types of 3D Shapes, surface area, finding the surface area of complex 3D Shapes, using nets, plans and elevations, etc. learning about area and shapes will certainly help you in building your dream home and more. Lesson 2.6: Volume In the volume classes, you will learn Formulas for calculating volume, Questions based on volumes of different 3D Shapes, finding the Scale in a Diagram, Making Scale Drawings, which are required in building critical thinking skills and more. Lesson 2.7: Coordinates & Angles You will be learning necessary things about the coordinate Grid, How to Read Coordinates on a Grid? Plotting Points on a Grid and more which extensively requires in making video games, medical imaging, physics and more. Unit 3: Handling Data and Information Lesson 3.1: Median and Mode You will be learning about median and mode, which is one of the most interesting mathematical chapters. As you will know how to find the median and mode from the sets of numbers, you can easily implement such learning in household work and other places as well. Lesson 3.2: Mean and Range You will be able to find the mean, median and mode. Knowing how to find these is highly important in all aspects of life. Lesson 3.3: Probability You will learn Probability: Definition and Meaning, Calculating Probabilities, Probability of Something Happening and Something Not Happening, etc. Once you know how to find probability, you can easily detect business profit loss and implement other parts of your life. FAQs The Functional Maths level 1 Course is equivalent to? The Level 1 course is a fundamental level of proficiency in English, Maths, and ICT that is equivalent to a GCSE grade 1 to 3 (formerly G to D grades). It is a nationally recognised qualification in the UK that provides an alternative to GCSEs for individuals who still need to pass these subjects during their secondary education. Why should I take the Functional Skills Maths instead of the GCSE Maths? The functional maths course is comparatively easier than the GCSE math and additionally the value of it is also more than the GCSE math course. However, you should select the course that suits your needs, as both courses provide different values at different places. Which one is more difficult between Functional and GCSE Maths courses? The functional skills Maths course is more flexible than the GCSE math course since you have to sit for the official exam in the GCSE courses. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English and ICT for individual achievement in daily work place and on the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari For TQUK: Exam conditions All remote exams must take place in a controlled environment. Training Qualifications UK (TQUK) defines a controlled environment as a quiet, appropriate space conducive to the undertaking of a remotely invigilated exam. The environment must be: populated only by you, the learner, and no other parties well-lit to allow maximum webcam visibility free from distractions that may cause you to divert your attention away from the computer screen or move outside of the webcam’s viewing range free from notes and posters on the wall free from noise free from personal or sensitive material free from visual or physical access to supporting materials (such as educational texts) free from electronic devices, other than the computer used to undertake the exam. The space, as described above, must meet these requirements throughout the entire duration of the exam. If the exam conditions requirements are not met, the exam may be voided. If, for any reason, you are unable to undertake the exam in a space that meets these requirements, you should inform your training provider/recognised centre at the earliest opportunity and arrange your exam at a time when these conditions can be met. You must have a desktop or laptop computer that is equipped with a working webcam, a stable internet connection, and the Google Chrome web browser (available here). Requirements and guidance for materials: The following relates to materials within the controlled environment and must be followed to ensure compliance: Mobile phones and electronic devices, except for the computer you are using to undertake the exam, must be switched off and stored in an inaccessible location. Smartwatches and other wearable technological devices must be switched off and removed. Headphones must not be worn. Water must be stored in a clear glass or a clear bottle with the labels removed. No other food or drink is permitted. Second monitors are not permitted. Identification must be clearly presented to the camera at the start of an exam. If identification is not provided, or is unclear, at the start of the exam, this will result in the exam being voided. A room sweep must be completed at the start of an exam. If a room sweep is not completed, the exam will be voided. has context menu

Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Build up your analytical skills, problem solving and persuasive skills by embarking our Negotiation Skills: Negotiation Skills Course ! Are you hoping to enter the field of Negotiation or improve your current negotiation abilities? Then this Negotiation Skills: Negotiation Skills Course will provide you a firm basis to build on as you hone your skills and grow as a negotiator. To ensure that your knowledge of Negotiation Skills: Negotiation Skills Course goes beyond just principles, enrol right away! Courses are included with this Negotiation Skills Course: Negotiation Skills Level 1 Negotiation Skills Level 3 Negotiation Skills Level 5 Special Offers of this Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Negotiation Skills: Negotiation Skills Level 1, 3 & 5 The Negotiation Skills: Negotiation Skills course on can be helpful at any point in time.Negotiation experts are able to convince the other side that they have reached the best agreement possible. This Negotiation Skills: Negotiation Skills course on will provide you with a thorough understanding of negotiation, covering important ideas, practical methods, and in-depth information. Who is this course for? Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Anyone who wants to enhance their knowledge and skills can enrol in this Negotiation Skills: Negotiation Skills Online Course, including students, recent graduates, and job seekers. This Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course will also help you if you choose to further progress your career in the following courses Level 2 Negotiation Skills for HR Professionals Level 3 Negotiation Skills for HR Professionals Level 2 Negotiation Skills for Sales Professionals Level 3 Negotiation Skills for Sales Professionals Level 2 Negotiation Skills for Project Managers Level 3 Negotiation Skills for Project Managers Requirements Negotiation Skills: Negotiation Skills Level 1, 3 & 5 To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements. To join in our Negotiation Skills: Negotiation Skills Course, you must have a strong command of the English language. To successfully complete our Negotiation Skills: Negotiation Skills Course, you must be vivacious and self driven. To complete our Negotiation Skills: Negotiation Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Negotiation Skills: Negotiation Skills Course. Career path Negotiation Skills: Negotiation Skills Level 1, 3 & 5 You can utilise our Negotiation Skills: Negotiation Skills course to help you land the position in the job you desire.

The 'Electrical Circuits Laws and Methods' course is designed to provide a comprehensive understanding of electric circuits, laws, and analytical methods. It covers fundamental concepts, basic laws, methods of analysis, circuit theorems, operational amplifiers, and capacitors and inductors. Students will learn essential principles to analyze and design electrical circuits effectively. Learning Outcomes: Understand the basic concepts of electric circuits, including electric charge, current, voltage, power, and energy. Apply Ohm's Law and other basic laws to analyze resistive circuits and determine currents and voltages. Use nodal and mesh analysis methods to analyze and solve complex electrical circuits with various sources. Apply circuit theorems such as the Superposition Theorem, Thevenin's Theorem, and Norton's Theorem to simplify circuit analysis. Comprehend the properties and applications of operational amplifiers in various amplifier configurations. Analyze capacitors and inductors in DC circuits, calculate their stored energy, and understand their equivalent capacitance and inductance in series and parallel configurations. Why buy this Electrical Circuits Laws and Methods? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Electrical Circuits Laws and Methods there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? The Electrical Circuits Laws and Methods course is designed for undergraduate and graduate electrical engineering students as a foundational study of circuit theory. It is suitable for electronics enthusiasts eager to grasp the functioning and design of electrical circuits for various applications. Engineering technicians and technologists working in fields like telecommunications and manufacturing can benefit from this course to better understand and troubleshoot electrical circuits in practical settings. Electrical technicians and electricians can enhance their problem-solving abilities and theoretical knowledge of electrical circuits by taking this course. Hobbyists and DIY enthusiasts interested in electronics projects will find value in learning circuit design and troubleshooting through this course. Professionals in engineering and related fields can use this course for continuing education to refresh their knowledge and stay up-to-date with advancements in electrical circuit theory and methods. Prerequisites This Electrical Circuits Laws and Methods does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Electrical Circuits Laws and Methods was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Electrical Engineer: £28,000 - £70,000 per year Electronics Engineer: £30,000 - £75,000 per year Electrician: £24,000 - £45,000 per year Power Systems Engineer: £32,000 - £80,000 per year Telecommunications Engineer: £28,000 - £70,000 per year Automation and Control Systems Engineer: £35,000 - £80,000 per year Course Curriculum Unit 1- Basic Concepts Module 1- What Is an Electric Circuit 00:02:00 Module 2-System of Units 00:07:00 Module 3- What Is an Electric Charge 00:05:00 Module 4- What Is an Electric Current 00:08:00 Module 5-Example 1 00:01:00 Module 6- Example 2 00:02:00 Module 7- Example 3 00:02:00 Module 8- What Is Voltage 00:07:00 Module 9- What Is Power 00:06:00 Module 10- What Is Energy 00:04:00 Module 11- Example 4 00:03:00 Module 12-Example 5 00:03:00 Module 13- Dependent and Independent Sources 00:05:00 Module 14- Example 6 Part 1 00:04:00 Module 15- Example 6 Part 2 00:01:00 Module 16- Application 1 Cathode Ray Tube 00:04:00 Module 17-Example 10 00:03:00 Module 18- Application 2 Electricity Bills 00:02:00 Module 19- Example 8 00:03:00 Unit 2- Basic Laws Module 1- Introduction to Basic Laws 00:01:00 Module 2- Definition of Resistance 00:06:00 Module 3- Ohm's Law 00:02:00 Module 4- Types of Resistances 00:06:00 Module 5- Open and Short Circuit 00:05:00 Module 6- Definition of Conductance 00:04:00 Module 7-Example 1 00:01:00 Module 8- Example 2 00:03:00 Module 9- Example 3 00:03:00 Module 10- Branch, Node and Loops 00:07:00 Module 11- Series and Parallel Connection 00:04:00 Module 12- KCL 00:04:00 Module 13- KVL 00:03:00 Module 14- Example 4 00:05:00 Module 15- Example 5 00:02:00 Module 16- Example 6 00:06:00 Module 17- Series Resistors and Voltage Division 00:07:00 Module 18-Parallel Resistors and Current Division 00:12:00 Module 19- Analogy between Resistance and Conductance 00:07:00 Module 20-Example 7 00:03:00 Module 21-Example 8 00:04:00 Module 22- Introduction to Delta-Wye Connection 00:06:00 Module 23-Delta to Wye Transformation 00:05:00 Module 24- Wye to Delta Transformation 00:07:00 Module 25-Example 9 00:03:00 Module 26- Example 10 00:15:00 Module 27- Application Lighting Bulbs 00:03:00 Module 28-Example 11 00:05:00 Unit 3- Methods of Analysis Module 1- Introduction to Methods of Analysis 00:02:00 Module 2- Nodal Analysis with No Voltage Source 00:15:00 Module 3-Example 1 00:04:00 Module 4-Cramer's Method 00:04:00 Module 5-Nodal Analysis with Voltage Source 00:07:00 Module 6- Example 2 00:05:00 Module 7- Example 3 00:13:00 Module 8-Mesh Analysis with No Current Source 00:10:00 Module 9-Example 4 00:04:00 Module 10- Example 5 00:06:00 Module 11-Mesh Analysis with Current Source 00:07:00 Module 12-Example 6 00:08:00 Module 13-Nodal Vs Mesh Analysis 00:04:00 Module 14-Application DC Transistor 00:04:00 Module 15-Example 7 00:04:00 Unit 4- Circuit Theorems Module 1-Introduction to Circuit theorems 00:02:00 Module 2-Linearity of Circuit 00:07:00 Module 3-Example 1 00:04:00 Module 4-Superposition Theorem 00:07:00 Module 5- Example 2 00:04:00 Module 6-Example 3 00:06:00 Module 7-Source Transformation 00:08:00 Module 8-Example 4 00:05:00 Module 9-Example 5 00:03:00 Module 10-Thevenin Theorem 00:10:00 Module 11-Example 6 00:06:00 Module 12-Example 7 00:05:00 Module 13- Norton's Theorem 00:05:00 Module 14-Example 8 00:03:00 Module 15-Example 9 00:05:00 Module 16-Maximum Power Transfer 00:05:00 Module 17-Example 10 00:03:00 Module 18-Resistance Measurement 00:05:00 Module 19-Example 11 00:01:00 Module 20-Example 12 00:04:00 Module 21-Summary 00:05:00 Unit 5- Operational Amplifiers Module 1-Introduction to Operational Amplifiers 00:03:00 Module 2-Construction of Operational Amplifiers 00:07:00 Module 3-Equivalent Circuit of non Ideal Op Amp 00:10:00 Module 4-Vo Vs Vd Relation Curve 00:03:00 Module 5-Example 1 00:09:00 Module 6-Ideal Op Amp 00:07:00 Module 7- Example 2 00:04:00 Module 8-Inverting Amplifier 00:05:00 Module 9-Example 3 00:05:00 Module 10-Example 4 00:02:00 Module 11-Non Inverting Amplifier 00:08:00 Module 12-Example 5 00:03:00 Module 13-Summing Amplifier 00:05:00 Module 14-Example 6 00:02:00 Module 15-Difference amplifier 00:06:00 Module 16-Example 7 00:08:00 Module 17-Cascaded Op Amp Circuits 00:06:00 Module 18-Example 8 00:04:00 Module 19-Application Digital to Analog Converter 00:06:00 Module 20-Example 9 00:04:00 Module 21-Instrumentation Amplifiers 00:05:00 Module 22-Example 10 00:01:00 Module 23-Summary 00:04:00 Unit 6- Capacitors and Inductors Module 1-Introduction to Capacitors and Inductors 00:02:00 Module 2-Capacitor 00:06:00 Module 3-Capacitance 00:02:00 Module 4-Voltage-Current Relation in Capacitor 00:03:00 Module 5-Energy Stored in Capacitor 00:06:00 Module 6-DC Voltage and Practical Capacitor 00:02:00 Module 7-Example 1 00:01:00 Module 8-Example 2 00:01:00 Module 9-Example 3 00:05:00 Module 10-Equivalent Capacitance of Parallel Capacitors 00:02:00 Module 11-Equivalent Capacitance of Series Capacitors 00:03:00 Module 12-Example 4 00:02:00 Module 13-Definition of Inductors 00:06:00 Module 14-Definition of Inductance 00:03:00 Module 15-Voltage-Current Relation in Inductor 00:03:00 Module 16-Power and Energy Stored in Inductor 00:02:00 Module 17-DC Source and Inductor 00:04:00 Module 18-Example 5 00:02:00 Module 19-Series Inductors 00:03:00 Module 20-Parallel Inductors 00:04:00 Module 21-Example 6 00:01:00 Module 22-Small Summary to 3 Basic Elements 00:02:00 Module 23-Example 7 00:05:00 Module 24-Application Integrator 00:05:00 Module 25-Example 8 00:03:00 Module 26-Application Differentiator 00:02:00 Module 27-Example 9 00:06:00 Module 28-Summary 00:05:00 Assignment Assignment - Electrical Circuits Laws and Methods 00:00:00

This Electrician (Electrical Training) with Electrical Engineering course will teach you the fundamentals of electricity and electrical engineering, from basic concepts like current and voltage to more advanced topics like circuit analysis and power distribution.

Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.

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