2638 Courses

Discover the art and science behind every satisfying sip with our Introduction to Barista and Coffee Brewing course. Whether you're a coffee enthusiast or looking to add a little espresso-fuelled flair to your knowledge, this course is your perfect shot. From understanding beans and blends to exploring brewing styles and espresso essentials, we’ve poured together an engaging learning journey grounded in theory and flavour. No apron required—just curiosity and a love for coffee. Learn what makes a flat white different from a latte, what a burr grinder actually does, and why water temperature can make or break your brew. Along the way, you'll get to know the culture, chemistry, and charm that swirl together behind every cup. It’s all online, all jargon-free, and all about helping you understand coffee on a deeper level—no complicated equipment or foam art required. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Introduction to Barista and Coffee Brewing Module 01 : Introduction to Barista Module 02 : Know Your Coffee Beans Module 03 : The Espresso Machine Module 04 : Grinding, Dosing and Tamping Module 05 : Milk Frothing Module 06 : The Classic Coffees Module 07 : Mastering Latte Art Module 08 : Working as a Professional Barista Learning Outcomes: Master the Fundamentals of Barista Craftsmanship Identify and Assess Coffee Bean Varieties Operate and Maintain Espresso Machines Efficiently Achieve Precision in Grinding, Dosing, and Tamping Expertly Froth Milk for a Range of Coffee Delights Create Stunning Latte Art Designs with Confidence Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Baristas Coffee Enthusiasts Seeking Expertise Café Staff Aiming for Skills Enhancement Hospitality Students Interested in Coffee Individuals Exploring a New Career Path Home Baristas Keen on Professional Techniques Coffee Shop Owners with Training Needs Culinary Professionals Expanding Expertise Career path Barista at Specialized Coffee Shops Coffee Roaster Assistant Café Manager or Supervisor Coffee Consultant for Hospitality Businesses Barista Trainer for New Staff Coffee Equipment Sales Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Preventing injuries and illnesses in the workplace isn’t just a matter of ticking off health and safety regulations—it’s about creating an environment where risks are spotted early, and people are genuinely looked after. This course offers an in-depth look at proven strategies for identifying hazards, reducing risks, and fostering a culture of safety across all levels of an organisation. Whether you're managing a small team or overseeing large operations, the focus remains clear: anticipate issues before they arise and respond to incidents with insight and structure. With carefully structured modules ranging from risk assessment to occupational health and wellbeing, this course helps learners understand the key elements of a strong prevention programme. Each section is designed to sharpen awareness, improve decision-making, and encourage safer behaviours in the workplace. From policy development to contractor safety, it covers the tools and knowledge that can lead to long-term improvements in both safety standards and workforce morale. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction To Injury And Illness Prevention Programs Module 02 : Hazard Identification and Risk Assessment Module 03 : Hazard Prevention and Control Module 04 : Safety Policies and Procedures Module 05 : Accident Investigation and Analysis Module 06 : Safety Training and Education Module 07 : Occupational Health and Wellbeing Module 08 : Contractor and Supplier Safety Learning Outcomes: Identify workplace hazards effectively. Develop strategies for hazard prevention and control. Conduct thorough accident investigations. Create and implement safety policies and procedures. Promote occupational health and wellbeing. Ensure contractor and supplier safety compliance. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Safety Officers Health and Safety Managers HR Professionals Construction Workers Facility Managers Industrial Supervisors Environmental Health Officers Quality Assurance Inspectors Career path Health and Safety Officer Construction Site Supervisor Environmental Health Inspector Quality Assurance Manager Facility Safety Coordinator HR Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Being in charge of people is no easy task—especially when you’re dealing with different personalities, office politics, awkward meetings, and the mystery of who keeps stealing your lunch from the fridge. This HR & Leadership Management Course is designed to help you face those challenges with clarity, confidence, and a good strategy. Whether you're leading a team or stepping into a human resources role, this course walks you through how to manage people, solve problems, and keep the workplace running smoother than the office kettle. From handling difficult conversations to guiding team performance, this course offers insight into how successful leaders think, speak, and act. You'll learn how HR shapes hiring, policies, and team culture, while leadership shows up in decision-making, motivation, and setting the tone for others to follow. Whether you're managing two people or two hundred, this HR & Leadership Management Course gives you a clear path to stronger communication, better decisions, and fewer “we need to talk” emails. It’s all online, self-paced, and fits around your schedule—no awkward role-plays or forced group tasks, just solid knowledge delivered in a simple, straightforward way. This bundle includes the following courses: Course 01: HR (Human Resources) Course 02: Leadership and Management Key Features Accredited by CPD Instant e-certificate Fully online, interactive HR & Leadership Management course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this HR & Leadership Management course to excel! How You will be Benefited from HR & Leadership Management Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this HR & Leadership Management bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this HR & Leadership Management bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This HR & Leadership Management bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Course Overview This comprehensive First Aid at Work course is designed to equip learners with the knowledge needed to effectively manage health-related emergencies in professional settings. Covering a wide range of workplace incidents, it explores the role of appointed persons, emergency protocols, and how to respond to common injuries and illnesses. Learners will develop confidence in managing both physical and mental health-related situations at work, including remote support and procedures adapted for the COVID-19 era. Whether you are an employee, manager, or business owner, this course provides essential guidance that aligns with UK regulations and first aid expectations in modern work environments. By the end of the course, learners will be familiar with key emergency response procedures and legal requirements, contributing to a safer and more responsible workplace culture. Course Description The First Aid at Work course offers in-depth learning across a structured series of modules that cover everything from primary and secondary assessments to CPR, AED usage, and mental health support. It examines various types of injuries and illnesses such as fractures, dislocations, breathing problems, and minor workplace injuries. The course also discusses the legal framework for first aid at work, risk assessments, and the importance of mental health awareness. Additionally, it addresses recent considerations such as pandemic-specific protocols and remote psychological support. Learners will gain theoretical insight into emergency handling, including when and how to contact emergency services. With up-to-date content aligned with UK standards, this course is ideal for those looking to support a health-conscious and safety-oriented work environment. Course Modules: Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid (See full curriculum) Who is this course for? Individuals seeking to understand workplace first aid responsibilities. Professionals aiming to support health and safety compliance in the workplace. Beginners with an interest in health and safety protocols. Managers, HR personnel, or safety officers seeking foundational knowledge in first aid. Career Path Workplace Health & Safety Officer HR and Compliance Manager Office Administrator with Safety Responsibilities Site or Facility Supervisor Community Support Worker Mental Health Support Facilitator Risk Management and Corporate Safety Advisor

Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning

Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning

Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning

Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Empty Spaces, Expressionless Faces. Supporting colleagues in a hybrid workplace In a world where hybrid working is becoming the norm for many people, staying connected with colleagues can feel challenging. The subtle signals we might notice in face-to-face interactions can easily be missed when working remotely. This interactive two-hour workshop explores how we can support one another, strengthen team connections, and spot the signs when someone may be struggling. Designed for anyone in a hybrid workplace, this session empowers participants to recognise the behaviours and communication patterns that might indicate a colleague is finding things difficult, and helps them to respond with empathy and support. Through thought-provoking discussions, engaging activities, and practical strategies, participants will discover new ways to foster genuine connection — both online and face-to-face — to build and sustain a supportive team culture. Workshop outline: Noticing subtle shifts in mood and behaviour within a hybrid team. Exploring practical strategies for checking in without feeling intrusive. Encouraging open conversations in both virtual and physical settings. Creating a team culture that prioritises compassion and connection. This is not a lecture — it’s an engaging, interactive experience designed to leave participants feeling more confident in their ability to spot when a colleague might need support and better equipped to take meaningful action. Join us for this impactful session and discover how small moments of connection can inspire a more supportive, resilient hybrid workplace. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

Facilitating Effective Meetings (On-Demand) But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda developmentCreate an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior