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<p>This premium QLS endorsed Diploma in Criminal Justice &amp; Criminology course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Diploma in Criminal Justice &amp; Criminology course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Diploma in Criminal Justice &amp; Criminology course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Learning Outcomes:</strong><br />Upon completing this course, you will be able to:</p><ul><li>Classify various types of crime and their characteristics</li><li>Comprehend the UK legal system and its components</li><li>Analyse criminal psychology to understand motives and behaviour</li><li>Explore forensic science's role in crime investigation</li><li>Develop criminal profiles using science, logic, and metacognition</li><li>Understand the practical application of offender profiling and behavioural advice.</li></ul><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Diploma in Criminal Justice &amp; Criminology</strong><strong> Includes: </strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Diploma in Criminal Justice &amp; Criminology</strong></p><ul><li><strong>Module 01: </strong>Classification of Crime<strong><br /></strong></li><li><strong>Module 02: </strong>UK Law &amp; Legal System<strong><br /></strong></li><li><strong>Module 03: </strong>Understanding Criminal Psychology<strong><br /></strong></li><li><strong>Module 04: </strong>Dealing with Crime<strong><br /></strong></li><li><strong>Module 05: </strong>Forensic Science<strong><br /></strong></li><li><strong>Module 06: </strong>Criminal Profiling: Science, Logic and Metacognition<strong><br /></strong></li><li><strong>Module 07: </strong>Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice<strong><br /></strong></li><li><strong>Module 08: </strong>The Legal Workplace &amp; Professionals<strong><br /></strong></li><li><strong>Module 09: </strong>Criminal Law<strong><br /></strong></li><li><strong>Module 10: </strong>The Criminal Justice System in England and Wales</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Diploma in Criminal Justice &amp; Criminology certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Diploma in Criminal Justice &amp; Criminology is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Diploma in Criminal Justice &amp; Criminology course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Explore career opportunities in the realm of criminal justice and criminology, including:</p><ul><li>Criminal Investigator (£25,000 - £45,000)</li><li>Forensic Psychologist (£30,000 - £55,000)</li><li>Legal Analyst (£20,000 - £40,000)</li><li>Probation Officer (£22,000 - £42,000)</li><li>Crime Prevention Specialist (£28,000 - £50,000)</li><li>Criminal Justice Researcher (£24,000 - £42,000)</li></ul>
                        </div>

This premium QLS endorsed Diploma in Criminal Justice & Criminology course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Diploma in Criminal Justice & Criminology course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Diploma in Criminal Justice & Criminology course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Learning Outcomes:
Upon completing this course, you will be able to:
Classify various types of crime and their characteristics
Comprehend the UK legal system and its components
Analyse criminal psychology to understand motives and behaviour
Explore forensic science's role in crime investigation
Develop criminal profiles using science, logic, and metacognition
Understand the practical application of offender profiling and behavioural advice.
Why Learn with us: 
We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.
Our Service for the Diploma in Criminal Justice & Criminology Includes: 
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Diploma in Criminal Justice & Criminology
Module 01: Classification of Crime
Module 02: UK Law & Legal System
Module 03: Understanding Criminal Psychology
Module 04: Dealing with Crime
Module 05: Forensic Science
Module 06: Criminal Profiling: Science, Logic and Metacognition
Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice
Module 08: The Legal Workplace & Professionals
Module 09: Criminal Law
Module 10: The Criminal Justice System in England and Wales
Assessment & Certification
Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Diploma in Criminal Justice & Criminology certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Diploma in Criminal Justice & Criminology is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Diploma in Criminal Justice & Criminology course. So learners do not require any prior qualifications to enrol in this course.
 Career path 
Explore career opportunities in the realm of criminal justice and criminology, including:
Criminal Investigator (£25,000 - £45,000)
Forensic Psychologist (£30,000 - £55,000)
Legal Analyst (£20,000 - £40,000)
Probation Officer (£22,000 - £42,000)
Crime Prevention Specialist (£28,000 - £50,000)
Criminal Justice Researcher (£24,000 - £42,000)

Kingston Open College

Criminal Psychology

Certificate in Further Education & Training (Cert Ed)

Legal Practice Course (LPC)

Diploma in Professional Studies (DPS)

Criminology

Graduate Diploma in Law (GDL)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Criminal Justice & Criminology  - QLS Endorsed

General Admission

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma In Law qualification bundle of Govt regulated and QLS endorsed courses!</p><p>What's included with the Level 3 Law Diploma with Property Law &amp; Taxation for Accountants &amp; Lawyers?</p><ul><li>Ofqual Regulated ATHE Level 3 Diploma In Law</li><li>Property Law and Taxation for Accountants and Lawyers</li><li>Certificate on ATHE Level 3 Diploma In Law</li><li>Certificate on Property Law and Taxation for Accountants and Lawyers</li><li>1-2-1 tutor support</li><li>24/7 access to Course library</li><li>High quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in the field of Law according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of ATHE Level 3 Diploma In Law</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01: </strong>The English Legal System</li><li><strong>Unit 02:</strong> Contract Law</li><li><strong>Unit 03:</strong> Legal Terminology and Communication</li><li><strong>Unit 04:</strong> Academic and Research Skills for Law</li></ul><p><strong>***Curriculum Breakdown of Property Law and Taxation for Accountants and Lawyers</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> The Property Law and Practice</li><li><strong>Module 02:</strong> Ownership and Possession of the Property</li><li><strong>Module 03:</strong> Co-Ownership in Property</li><li><strong>Module 04:</strong> Property Taxation on Capital Gains</li><li><strong>Module 05:</strong> VAT on Property Taxation</li><li><strong>Module 06:</strong> Property Taxation Tips for Accountants and Lawyers</li><li><strong>Module 07:</strong> Changes in the UK Property Market</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma In Law, learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.</p><p><strong>QLS Endorsed Certification: </strong>For the Property Law and Taxation for Accountants and Lawyers course certificate. Learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma In Law qualification bundle of Govt regulated and QLS endorsed courses!
What's included with the Level 3 Law Diploma with Property Law & Taxation for Accountants & Lawyers?
Ofqual Regulated ATHE Level 3 Diploma In Law
Property Law and Taxation for Accountants and Lawyers
Certificate on ATHE Level 3 Diploma In Law
Certificate on Property Law and Taxation for Accountants and Lawyers
1-2-1 tutor support
24/7 access to Course library
High quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in the field of Law according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma In Law***
Mandatory Units
Unit 01: The English Legal System
Unit 02: Contract Law
Unit 03: Legal Terminology and Communication
Unit 04: Academic and Research Skills for Law
***Curriculum Breakdown of Property Law and Taxation for Accountants and Lawyers***
Module 01: The Property Law and Practice
Module 02: Ownership and Possession of the Property
Module 03: Co-Ownership in Property
Module 04: Property Taxation on Capital Gains
Module 05: VAT on Property Taxation
Module 06: Property Taxation Tips for Accountants and Lawyers
Module 07: Changes in the UK Property Market
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.
So the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma In Law, learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.
Certification:
Ofqual Regulated Certificate: Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.
QLS Endorsed Certification: For the Property Law and Taxation for Accountants and Lawyers course certificate. Learners don't have to pay any additional payment.

LLB (Bachelor of Laws)

FA Level 1

Association of Accounting Technicians (AAT)

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

Level 3 Law Diploma with Property Law & Taxation for Accountants & Lawyers

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of government-regulated and QLS-endorsed courses!</p><p>What's included with the Level 3 Health and Social Care with Care Certificate Preparation Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>The Care Certificate Preparation</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on The Care Certificate Preparation</li><li>1-2-1 tutor support</li><li>24/7 access to Course Library</li><li>High-quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in Health and social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence; whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program, this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of The Care Certificate Preparation</strong><strong>***</strong></p><ul><li><strong>Standard 01:</strong> Understand Your Role</li><li><strong>Standard 02:</strong> Your personal development</li><li><strong>Standard 03:</strong> Duty of Care</li><li><strong>Standard 04:</strong> Equality and Diversity</li><li><strong>Standard 05:</strong> Work in a Person-Centred Way</li><li><strong>Standard 06:</strong> Communication</li><li><strong>Standard 07:</strong> Privacy and dignity</li><li><strong>Standard 08:</strong> Fluids and nutrition</li><li><strong>Standard 09:</strong> Mental Health, Dementia and Learning Disabilities</li><li><strong>Standard 10:</strong> Safeguarding Adults</li><li><strong>Standard 11:</strong> Safeguarding Children</li><li><strong>Standard 12:</strong> Basic life support</li><li><strong>Standard 13:</strong> Health and Safety</li><li><strong>Standard 14:</strong> Handling information</li><li><strong>Standard 15:</strong> Infection control</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours a learner is likely to spend in preparation, study, or any other learning, including assessment, as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the qualification award is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So, the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate education or training providers.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that the learner properly accomplishes all the learning outcomes of the qualification.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Upon completing the qualification assessment, learners will be awarded an ATHE certificate. It will not require any further cost at all.</p><p><strong>QLS Endorsed Certification:</strong> For the Care Certificate Preparation course certificate. Learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of government-regulated and QLS-endorsed courses!
What's included with the Level 3 Health and Social Care with Care Certificate Preparation Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
The Care Certificate Preparation
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on The Care Certificate Preparation
1-2-1 tutor support
24/7 access to Course Library
High-quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in Health and social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence; whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program, this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of The Care Certificate Preparation***
Standard 01: Understand Your Role
Standard 02: Your personal development
Standard 03: Duty of Care
Standard 04: Equality and Diversity
Standard 05: Work in a Person-Centred Way
Standard 06: Communication
Standard 07: Privacy and dignity
Standard 08: Fluids and nutrition
Standard 09: Mental Health, Dementia and Learning Disabilities
Standard 10: Safeguarding Adults
Standard 11: Safeguarding Children
Standard 12: Basic life support
Standard 13: Health and Safety
Standard 14: Handling information
Standard 15: Infection control
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours a learner is likely to spend in preparation, study, or any other learning, including assessment, as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the qualification award is 650 hours, where one credit corresponds to 10 hours of learning.
So, the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate education or training providers.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that the learner properly accomplishes all the learning outcomes of the qualification.
Certification:
Ofqual Regulated Certificate: Upon completing the qualification assessment, learners will be awarded an ATHE certificate. It will not require any further cost at all.
QLS Endorsed Certification: For the Care Certificate Preparation course certificate. Learners don't have to pay any additional payment.

The Council for Awards in Care, Health & Education (CACHE)

NVQ Assessor

Certificate in Education & Training (CET)

Health & Social Care

Higher Level Teaching Assistant (HLTA)

Level 3 Health and Social Care with Care Certificate Preparation Training

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!</p><p>What's included with the Level 3 Health and Social Care with Psychological Wellbeing Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>Psychological Wellbeing Practitioner Course</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on Psychological Wellbeing Practitioner Course</li><li>1-2-1 tutor support</li><li>24/7 access to Course library</li><li>High quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in the field of Health &amp; Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of Psychological Wellbeing Practitioner Course</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> Introduction to Psychotherapy</li><li><strong>Module 02:</strong> Skills of a Psychological Wellbeing Practitioner</li><li><strong>Module 03:</strong> Types of Therapies</li><li><strong>Module 04:</strong> Engaging and Assessing the Patients</li><li><strong>Module 05:</strong> Low Intensity CBT Treatment</li><li><strong>Module 06:</strong> Forms of Psychotherapy</li><li><strong>Module 07:</strong> Helping the Client in Crisis</li><li><strong>Module 08:</strong> Crisis Intervention</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.</p><p><strong>QLS Endorsed Certification:</strong> For the Psychological Wellbeing Practitioner Course certificate. Learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!
What's included with the Level 3 Health and Social Care with Psychological Wellbeing Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
Psychological Wellbeing Practitioner Course
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on Psychological Wellbeing Practitioner Course
1-2-1 tutor support
24/7 access to Course library
High quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in the field of Health & Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of Psychological Wellbeing Practitioner Course***
Module 01: Introduction to Psychotherapy
Module 02: Skills of a Psychological Wellbeing Practitioner
Module 03: Types of Therapies
Module 04: Engaging and Assessing the Patients
Module 05: Low Intensity CBT Treatment
Module 06: Forms of Psychotherapy
Module 07: Helping the Client in Crisis
Module 08: Crisis Intervention
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.
So the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.
Certification:
Ofqual Regulated Certificate: Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.
QLS Endorsed Certification: For the Psychological Wellbeing Practitioner Course certificate. Learners don't have to pay any additional payment.

Psychological Wellbeing Practitioner

Vocational Training Charitable Trust (VTCT)

Level 3 Health and Social Care with Psychological Wellbeing Training

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and CPD-accredited courses!</p><p>What's included with the Level 3 Health and Social Care with Chaperone Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>Health &amp; Social Care Worker - Chaperone</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on Health &amp; Social Care Worker - Chaperone</li><li>1-2-1 tutor support</li><li>24/7 access to Course Library</li><li>High-quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in Health and social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence; whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program, this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of Health &amp; Social Care Worker - Chaperone</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> Introduction to Chaperone Training</li><li><strong>Module 02:</strong> Intimate Examination</li><li><strong>Module 03:</strong> Dealing with Sexual Misconduct Part 01</li><li><strong>Module 04:</strong> Dealing with Sexual Misconduct Part 02</li><li><strong>Module 05:</strong> The Roles, Responsibility and Interaction of a Chaperone Part 01</li><li><strong>Module 06:</strong> The Roles, Responsibility and Interaction of a Chaperone Part 02</li><li><strong>Module 07:</strong> Prevention and Control of Infection</li><li><strong>Module 08:</strong> Interpersonal Skill</li><li><strong>Module 09:</strong> Legal Issues</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours a** learner is likely to spend in preparation, study, or any other learning, including assessment, as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the qualification award* is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So, the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate education or training providers*.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that the learner properly accomplishes all the learning outcomes of the qualification.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued an **ATHE awarded certificate upon completing the qualification assessment. It will not require any further cost at all.</p><p><strong>CPD Accredited Certification:</strong> For the Health &amp; Social Care Worker - Chaperone course certificate, learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and CPD-accredited courses!
What's included with the Level 3 Health and Social Care with Chaperone Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
Health & Social Care Worker - Chaperone
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on Health & Social Care Worker - Chaperone
1-2-1 tutor support
24/7 access to Course Library
High-quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in Health and social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence; whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program, this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of Health & Social Care Worker - Chaperone***
Module 01: Introduction to Chaperone Training
Module 02: Intimate Examination
Module 03: Dealing with Sexual Misconduct Part 01
Module 04: Dealing with Sexual Misconduct Part 02
Module 05: The Roles, Responsibility and Interaction of a Chaperone Part 01
Module 06: The Roles, Responsibility and Interaction of a Chaperone Part 02
Module 07: Prevention and Control of Infection
Module 08: Interpersonal Skill
Module 09: Legal Issues
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours a** learner is likely to spend in preparation, study, or any other learning, including assessment, as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the qualification award* is 650 hours, where one credit corresponds to 10 hours of learning.
So, the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate education or training providers*.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that the learner properly accomplishes all the learning outcomes of the qualification.
Certification:
Ofqual Regulated Certificate: Learners will be issued an **ATHE awarded certificate upon completing the qualification assessment. It will not require any further cost at all.
CPD Accredited Certification: For the Health & Social Care Worker - Chaperone course certificate, learners don't have to pay any additional payment.

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

Level 3 Health and Social Care with Chaperone Training

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!</p><p>What's included with the Level 3 Health and Social Care with Mental Health Care Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>Release Addiction, Anxiety and Trauma Level-3</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on Release Addiction, Anxiety and Trauma Level-3</li><li>1-2-1 tutor support</li><li>24/7 access to Course library</li><li>High quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in the field of Health &amp; Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of Release Addiction, Anxiety and Trauma Level-3</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> Introduction</li><li><strong>Module 02: </strong>Healing, Thriving &amp; Re-Framing</li><li><strong>Module 03: </strong>Addiction, Beliefs &amp; Ambivalences</li><li><strong>Module 04: </strong>The Way Forward in Clearing Trauma</li><li><strong>Module 05: </strong>Process, Possibilities &amp; Awareness</li><li><strong>Module 06: </strong>Questions, Reflections, Insights &amp; Healing Options</li><li><strong>Module 07: </strong>Addiction, Authenticity, Boundaries &amp; Enabling</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.</p><p><strong>QLS Endorsed Certification:</strong> For the Release Addiction, Anxiety and Trauma Level-3 course certificate. Learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!
What's included with the Level 3 Health and Social Care with Mental Health Care Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
Release Addiction, Anxiety and Trauma Level-3
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on Release Addiction, Anxiety and Trauma Level-3
1-2-1 tutor support
24/7 access to Course library
High quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in the field of Health & Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of Release Addiction, Anxiety and Trauma Level-3***
Module 01: Introduction
Module 02: Healing, Thriving & Re-Framing
Module 03: Addiction, Beliefs & Ambivalences
Module 04: The Way Forward in Clearing Trauma
Module 05: Process, Possibilities & Awareness
Module 06: Questions, Reflections, Insights & Healing Options
Module 07: Addiction, Authenticity, Boundaries & Enabling
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.
So the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.
Certification:
Ofqual Regulated Certificate: Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.
QLS Endorsed Certification: For the Release Addiction, Anxiety and Trauma Level-3 course certificate. Learners don't have to pay any additional payment.

Level 3 Health and Social Care with Mental Health Care Training

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and CPD accredited courses!</p><p>What's included with the Level 3 Health and Social Care with Safeguarding Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>Safeguarding Coordinator</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on Safeguarding Coordinator</li><li>1-2-1 tutor support</li><li>24/7 access to Course library</li><li>High quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in the field of Health &amp; Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of Safeguarding Coordinator</strong><strong>***</strong></p><ul><li>Safeguarding Children<br /><ul><li>Module 01: Introduction</li><li>Module 02: Safeguarding structure and guidance</li><li>Module 03: Your Responsibilities</li><li>Module 04: Recognising And Responding To Abuse</li><li>Module 05: Responses Under The Safeguarding Structure</li><li>Module 06: Working Together And Sharing Information</li><li>Module 07: Recording information</li></ul></li><li><p>Safeguarding Vulnerable Adults</p><ul><li>Safeguarding Adults</li><li>Psychology of Older Age</li><li>Mental Capacity Act (MCA)</li><li>Mental Health and Old Age</li><li>Improving Health and Wellbeing</li><li>Dementia Care</li></ul></li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.</p><p><strong>CPD Accredited Certification:</strong> For the Safeguarding Coordinator course certificate, learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and CPD accredited courses!
What's included with the Level 3 Health and Social Care with Safeguarding Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
Safeguarding Coordinator
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on Safeguarding Coordinator
1-2-1 tutor support
24/7 access to Course library
High quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in the field of Health & Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of Safeguarding Coordinator***
Safeguarding Children
Module 01: IntroductionModule 02: Safeguarding structure and guidanceModule 03: Your ResponsibilitiesModule 04: Recognising And Responding To AbuseModule 05: Responses Under The Safeguarding StructureModule 06: Working Together And Sharing InformationModule 07: Recording information
Safeguarding Vulnerable AdultsSafeguarding AdultsPsychology of Older AgeMental Capacity Act (MCA)Mental Health and Old AgeImproving Health and WellbeingDementia Care
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.
So the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.
Certification:
Ofqual Regulated Certificate: Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.
CPD Accredited Certification: For the Safeguarding Coordinator course certificate, learners don't have to pay any additional payment.

Level 3 Health and Social Care with Safeguarding Training

<p>Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!</p><p>What's included with the Level 3 Health and Social Care with CBT Training?</p><ul><li>Ofqual Regulated <strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong></li><li>Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course</li><li>Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)</li><li>Certificate on Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course</li><li>1-2-1 tutor support</li><li>24/7 access to Course library</li><li>High quality study modules</li><li>Dedicated customer support</li><li>Assessment guidance</li><li>Assessment</li></ul><p>This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.</p><p>Register to discover the abilities and knowledge required to succeed in the field of Health &amp; Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.</p><p>Ensure your degree is acknowledged internationally by joining us today!</p><p><strong>Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.</strong></p><p><strong>***Curriculum Breakdown of </strong><strong>ATHE Level 3 Diploma in Health and Social Care (2020)</strong><strong>***</strong></p><p><strong>Mandatory Units</strong></p><ul><li><strong>Unit 01:</strong> Structure and Overview of the Health and Social Care Sector</li><li><strong>Unit 02:</strong> Principles, Values and Regulation in the Health and Social Care Sector</li><li><strong>Unit 03:</strong> Human Growth and Development</li><li><strong>Unit 04:</strong> Working in Health and Social Care</li><li><strong>Unit 05:</strong> Research in Health and Social Care</li><li><strong>Unit 06:</strong> Personal and Professional Development in the Health and Social Care Sector</li></ul><p><strong>***Curriculum Breakdown of Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course</strong><strong>***</strong></p><ul><li><strong>Module 01:</strong> Introduction to CBT</li><li><strong>Module 02:</strong> CBT Theories and Principles</li><li><strong>Module 03:</strong> CBT Tools and Strategies</li><li><strong>Module 04:</strong> CBT Process</li><li><strong>Module 05:</strong> CBT for Personal Growth</li><li><strong>Module 06:</strong> Overcoming Anxiety and Depression</li><li><strong>Module 07:</strong> CBT for Children with Autism</li></ul><p><strong>Total Qualification Time</strong></p><p>Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.</p><p>The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.</p><p><strong>So the TQT value is </strong><strong>600</strong><strong>.</strong></p><p><strong>Guided Learning Hours</strong></p><p>These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.</p><p><strong>GLH for this qualification is </strong><strong>360</strong><strong>.</strong></p><p><strong>Assessment:</strong></p><p>For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.</p><p><strong>Certification:</strong></p><p><strong>Ofqual Regulated Certificate:</strong> Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.</p><p><strong>QLS Endorsed Certification:</strong> For the Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course certificate. Learners don't have to pay any additional payment.</p>

Benefit your career progression while saving a massive amount of your wallet by enrolling in our Ultimate ATHE Level 3 Diploma in Health and Social Care (2020) qualification bundle of Govt regulated and QLS endorsed courses!
What's included with the Level 3 Health and Social Care with CBT Training?
Ofqual Regulated ATHE Level 3 Diploma in Health and Social Care (2020)
Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course
Certificate on ATHE Level 3 Diploma in Health and Social Care (2020)
Certificate on Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course
1-2-1 tutor support
24/7 access to Course library
High quality study modules
Dedicated customer support
Assessment guidance
Assessment
This super saver ultimate ATHE qualification bundle will add significant value to your resume while creating numerous possibilities for your career advancement.
Register to discover the abilities and knowledge required to succeed in the field of Health & Social Care according to the standards established by OFQUAL and stand out to others. Do not rely on shoddy training or a mediocre education. Focus on excellence, and whenever and wherever you need us, we'll support you in achieving your full potential.
Ensure your degree is acknowledged internationally by joining us today!
Kingston Open College is the affiliate partner of One Education. Under the affiliate partnership/program this Qualification will be delivered and assessed by One Education.
***Curriculum Breakdown of ATHE Level 3 Diploma in Health and Social Care (2020)***
Mandatory Units
Unit 01: Structure and Overview of the Health and Social Care Sector
Unit 02: Principles, Values and Regulation in the Health and Social Care Sector
Unit 03: Human Growth and Development
Unit 04: Working in Health and Social Care
Unit 05: Research in Health and Social Care
Unit 06: Personal and Professional Development in the Health and Social Care Sector
***Curriculum Breakdown of Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course***
Module 01: Introduction to CBT
Module 02: CBT Theories and Principles
Module 03: CBT Tools and Strategies
Module 04: CBT Process
Module 05: CBT for Personal Growth
Module 06: Overcoming Anxiety and Depression
Module 07: CBT for Children with Autism
Total Qualification Time
Total Qualification contains the Guided Learning Hours (GLH) and an estimated number of hours that a learner is likely to spend in preparation, study, or any other learning including assessment, taking place as directed by, but not under the supervision of a lecturer, supervisor or tutor.
The expected total length of time that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification is 650 hours, where one credit corresponds to 10 hours of learning.
So the TQT value is 600.
Guided Learning Hours
These hours comprise all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training.
GLH for this qualification is 360.
Assessment:
For the ATHE Level 3 Diploma in Health and Social Care (2020), learners will have to prepare a written assignment that will be initially assessed by a qualified assessor and further assessed by an IQA to ensure that all the learning outcomes of the qualification are properly accomplished by the learner.
Certification:
Ofqual Regulated Certificate: Learners will be issued with ATHE awarded certificate upon successful completion of the qualification assessment. It will not require any further cost at all.
QLS Endorsed Certification: For the Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course certificate. Learners don't have to pay any additional payment.

BTEC

Centre for Counselling & Psychotherapy Training (CCPT)

Level 3 Health and Social Care with CBT Training

<p>Being responsible, you must protect children and adults from abuse. Gain a solid understanding of different kinds of abuse (mental, physical, sexual), safeguarding policies and laws, and know how to deal with abusive situations. Develop knowledge and awareness to provide a safe environment for vulnerable individuals.</p><p>This premium QLS-endorsed Safeguarding Children and Vulnerable Adults course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Thus, completing our Safeguarding Children and Vulnerable Adults course will give you limitless possibilities anywhere and everywhere since the value of QLS-endorsed methods is pretty high!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Safeguarding Children and Vulnerable Adults course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p><strong>Learning Outcomes:</strong><br />By the end of this course, you will:</p><ul><li>Analyse legal frameworks and guidelines governing safeguarding</li><li>Identify signs of abuse, addressing child and adult vulnerabilities</li><li>Articulate strategies for responding to and reporting disclosures</li><li>Evaluate risks and conduct comprehensive risk assessments</li><li>Demonstrate effective communication within care settings</li><li>Formulate policies and responsibilities to ensure safeguarding</li></ul><p><strong>Why Learn with us: </strong></p><p>As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Safeguarding Children and Vulnerable Adults</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Safeguarding Children and Vulnerable Adults</strong></p><p><strong>***Safeguarding Children***</strong></p><ul><li><strong>Module 01:</strong> Introduction to Safeguarding</li><li><strong>Module 02:</strong> Laws and Guidance</li><li><strong>Module 03:</strong> Child Abuse</li><li><strong>Module 04:</strong> Child Sexual Exploitation</li><li><strong>Module 05:</strong> Responding to Disclosure and Reporting</li><li><strong>Module 06:</strong> Risks and Risk Assessment</li><li><strong>Module 07:</strong> Things to Do After Referral</li><li><strong>Module 08:</strong> Record Keeping</li></ul><p><strong>***Safeguarding Vulnerable Adults***</strong></p><ul><li><strong>Module 01:</strong> An Introduction to Safeguarding of Vulnerable Adults</li><li><strong>Module 02:</strong> Safeguarding Legislations</li><li><strong>Module 03:</strong> Understanding Abuse and Neglect</li><li><strong>Module 04:</strong> Policy, Roles and Responsibilities</li><li><strong>Module 05:</strong> Understanding the Importance of Communication in Care</li><li><strong>Module 06:</strong> Sharing Information and Responding To a Disclosure</li><li><strong>Module 07:</strong> Reporting Your Concern</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that our expert tutor will assess if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will receive the Safeguarding Children and Vulnerable Adults certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the course's end to recognise course completion. Provided that the learner completes all the assessments of a system, he can claim a certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Safeguarding Children and Vulnerable Adults is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Safeguarding Children and Vulnerable Adults course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of Level 5 Diploma in Safeguarding Children and Vulnerable Adults course, you can contribute to roles such as:</p><ul><li>Child Protection Officer -£30,000</li><li>Social Worker - £37,000 - £50,000</li><li>Care Coordinator - £30,000 - £35,000</li><li>Youth Support Worker - £23,000 - £24,500</li><li>Lead youth support worker - £29,500 - £30,000</li></ul>
                        </div>

Being responsible, you must protect children and adults from abuse. Gain a solid understanding of different kinds of abuse (mental, physical, sexual), safeguarding policies and laws, and know how to deal with abusive situations. Develop knowledge and awareness to provide a safe environment for vulnerable individuals.
This premium QLS-endorsed Safeguarding Children and Vulnerable Adults course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Thus, completing our Safeguarding Children and Vulnerable Adults course will give you limitless possibilities anywhere and everywhere since the value of QLS-endorsed methods is pretty high!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Safeguarding Children and Vulnerable Adults course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!
Learning Outcomes:
By the end of this course, you will:
Analyse legal frameworks and guidelines governing safeguarding
Identify signs of abuse, addressing child and adult vulnerabilities
Articulate strategies for responding to and reporting disclosures
Evaluate risks and conduct comprehensive risk assessments
Demonstrate effective communication within care settings
Formulate policies and responsibilities to ensure safeguarding
Why Learn with us: 
As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.
Our Service for the Safeguarding Children and Vulnerable Adults Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Safeguarding Children and Vulnerable Adults
***Safeguarding Children***
Module 01: Introduction to Safeguarding
Module 02: Laws and Guidance
Module 03: Child Abuse
Module 04: Child Sexual Exploitation
Module 05: Responding to Disclosure and Reporting
Module 06: Risks and Risk Assessment
Module 07: Things to Do After Referral
Module 08: Record Keeping
***Safeguarding Vulnerable Adults***
Module 01: An Introduction to Safeguarding of Vulnerable Adults
Module 02: Safeguarding Legislations
Module 03: Understanding Abuse and Neglect
Module 04: Policy, Roles and Responsibilities
Module 05: Understanding the Importance of Communication in Care
Module 06: Sharing Information and Responding To a Disclosure
Module 07: Reporting Your Concern
Assessment & Certification
Learners must submit a comprehensive summarised assignment on all the units that our expert tutor will assess if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will receive the Safeguarding Children and Vulnerable Adults certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the course's end to recognise course completion. Provided that the learner completes all the assessments of a system, he can claim a certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Safeguarding Children and Vulnerable Adults is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Safeguarding Children and Vulnerable Adults course. So learners do not require any prior qualifications to enrol in this course.
 Career path 
Upon completion of Level 5 Diploma in Safeguarding Children and Vulnerable Adults course, you can contribute to roles such as:
Child Protection Officer -£30,000
Social Worker - £37,000 - £50,000
Care Coordinator - £30,000 - £35,000
Youth Support Worker - £23,000 - £24,500
Lead youth support worker - £29,500 - £30,000

Child Safeguarding

Safeguarding

Local Safeguarding Children Board (LSCB)

Designated safeguarding lead (DSL)

Lincolnshire Safeguarding Children's Partnership (LSCP)

Online Safeguarding

Level 5 Diploma in Safeguarding Children and Vulnerable Adults  - QLS Endorsed

London

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Course Benefits / Package Deal</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE&nbsp;employment support after completing your training.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;Get Access to 90% of security jobs&nbsp;- SIA Door Supervisor Licence is applicable to 90% of security jobs roles, opening up a wide range of career opportunities. Please see what jobs you can do below.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;UNPARALLELED VALUE:&nbsp;Two fully accredited qualifications for the price of one - Door Supervisor &amp; First Aid.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;TRAINING GUARANTEE:&nbsp;We have never postponed a course yet. You get your training or a full refund without losing a penny.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;BEST TRAINING:&nbsp;&nbsp;No nonsense or bla bla bla! We have trainers with a minimum of 20 years of field experience, offering you the best possible insights and practical knowledge. You will learn from industry experts who understand the real-world challenges and nuances of security work.&nbsp;See Reviews!</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE Retakes&nbsp;of all units twice if you are unsuccessful, saving you over &pound;90 per resit compared to other centres.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;ALL-INCLUSIVE PRICES:&nbsp;Our pricing is transparent and all-inclusive. Course and exam fees are included, so you won&#39;t &nbsp; &nbsp; &nbsp;encounter any hidden costs.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE&nbsp;Accredited Level 3 Emergency First Aid at work.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE&nbsp;reading materials. Full access to our course materials and beyond, giving you comprehensive resources for your learning journey.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE&nbsp;e-certificate via email upon completion.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE&nbsp;step-by-step guidance on how to apply for the SIA license, streamlining the post-training process.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;FREE Parking&nbsp;(North London Centre Only).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;Customer support&nbsp;- via chat-box, phone, or email for any questions or assistance.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;We always deliver on our promise!&nbsp;We pride ourselves on delivering on our promises, ensuring that you receive the highest quality training and support.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">✅&nbsp;Hassle-Free Booking&nbsp;under 60 seconds / Pick a location / Select a date / Fill in the form / Click on Go To Check Out.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">These basic package offers are applicable only to this training!</p>

Course Benefits / Package Deal
✅ FREE employment support after completing your training.
✅ Get Access to 90% of security jobs - SIA Door Supervisor Licence is applicable to 90% of security jobs roles, opening up a wide range of career opportunities. Please see what jobs you can do below.
✅ UNPARALLELED VALUE: Two fully accredited qualifications for the price of one - Door Supervisor & First Aid.
✅ TRAINING GUARANTEE: We have never postponed a course yet. You get your training or a full refund without losing a penny.
✅ BEST TRAINING: No nonsense or bla bla bla! We have trainers with a minimum of 20 years of field experience, offering you the best possible insights and practical knowledge. You will learn from industry experts who understand the real-world challenges and nuances of security work. See Reviews!
✅ FREE Retakes of all units twice if you are unsuccessful, saving you over £90 per resit compared to other centres.
✅ ALL-INCLUSIVE PRICES: Our pricing is transparent and all-inclusive. Course and exam fees are included, so you won't encounter any hidden costs.
✅ FREE Accredited Level 3 Emergency First Aid at work.
✅ FREE reading materials. Full access to our course materials and beyond, giving you comprehensive resources for your learning journey.
✅ FREE e-certificate via email upon completion.
✅ FREE step-by-step guidance on how to apply for the SIA license, streamlining the post-training process.
✅ FREE Parking (North London Centre Only).
✅ Customer support - via chat-box, phone, or email for any questions or assistance.
✅ We always deliver on our promise! We pride ourselves on delivering on our promises, ensuring that you receive the highest quality training and support.
✅ Hassle-Free Booking under 60 seconds / Pick a location / Select a date / Fill in the form / Click on Go To Check Out.
These basic package offers are applicable only to this training!

SWBM ACADEMY

SIA Training

https://www.swbmacademy.co.uk/dsfullcoursepayment

SIA Door Supervisor Full & First Aid Training

<p>Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.</p><p>This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.</p><p>The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Support Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Customer Support Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Call Centre</li><li><strong>Module 02:</strong> Traits of a Call Centre Agent</li><li><strong>Module 03:</strong> Agent and Customer Relationship</li><li><strong>Module 04:</strong> Telephone Etiquettes</li><li><strong>Module 05:</strong> Communication Skills</li><li><strong>Module 06:</strong> Scripts and Negotiation Techniques</li><li><strong>Module 07:</strong> Managing Difficult Customers</li><li><strong>Module 08:</strong> Call Centre Metrics and Benchmarking</li><li><strong>Module 09:</strong> Call Centre Technology and Trends</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop strong customer rapport for enhanced service delivery and satisfaction.</li><li>Perfect telephone etiquette to create a positive and professional impression.</li><li>Acquire effective communication skills for seamless customer-agent interactions.</li><li>Hone negotiation techniques within scripted scenarios for optimal outcomes.</li><li>Navigate challenging customer situations with confidence and strategic proficiency.</li><li>Interpret call centre metrics to drive performance and achieve benchmarked success.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Customer Support Training <span>1:58:15</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to Call Centre</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 2: Traits of a Call Centre Agent</span>

                                                    <span>13:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 3: Agent and Customer Relationship</span>

                                                    <span>15:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 4: Telephone Etiquettes</span>

                                                    <span>10:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 5: Communication Skills</span>

                                                    <span>13:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 6: Scripts and Negotiation Techniques</span>

                                                    <span>12:40</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 7: Managing Difficult Customers</span>

                                                    <span>09:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 8: Call Centre Metrics and Benchmarking</span>

                                                    <span>16:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 9: Call Centre Technology and Trends</span>

                                                    <span>13:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:</p><ul><li>Aspiring customer service professionals seeking skills enhancement.</li><li>Call centre agents eager to refine their customer interaction capabilities.</li><li>Team leaders aiming to elevate their team's customer satisfaction scores.</li><li>Customer support managers focused on improving overall team performance.</li><li>Individuals in roles requiring mastery of call centre dynamics and metrics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:</p><ul><li>Customer Service Representative - £18K to 25K/year</li><li>Call Centre Team Leader - £22K to 30K/year</li><li>Customer Support Manager - £30K to 40K/year</li><li>Technical Support Specialist - £20K to 28K/yr</li><li>Customer Experience Analyst - £25K to 35K/yr</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.
This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.
The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.
Key Features:
CPD Certified Customer Support Course
Free Certificate from Reed
CIQ Approved Customer Support Course
Developed by Specialist
Lifetime Access
Course Curriculum
Module 01: Introduction to Call Centre
Module 02: Traits of a Call Centre Agent
Module 03: Agent and Customer Relationship
Module 04: Telephone Etiquettes
Module 05: Communication Skills
Module 06: Scripts and Negotiation Techniques
Module 07: Managing Difficult Customers
Module 08: Call Centre Metrics and Benchmarking
Module 09: Call Centre Technology and Trends
Learning Outcomes:
Develop strong customer rapport for enhanced service delivery and satisfaction.
Perfect telephone etiquette to create a positive and professional impression.
Acquire effective communication skills for seamless customer-agent interactions.
Hone negotiation techniques within scripted scenarios for optimal outcomes.
Navigate challenging customer situations with confidence and strategic proficiency.
Interpret call centre metrics to drive performance and achieve benchmarked success.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
Customer Support Training 1:58:15   1: Module 1: Introduction to Call Centre Preview 13:52  2: Module 2: Traits of a Call Centre Agent 13:07  3: Module 3: Agent and Customer Relationship 15:02  4: Module 4: Telephone Etiquettes 10:06  5: Module 5: Communication Skills 13:15  6: Module 6: Scripts and Negotiation Techniques 12:40  7: Module 7: Managing Difficult Customers 09:06  8: Module 8: Call Centre Metrics and Benchmarking 16:18  9: Module 9: Call Centre Technology and Trends 13:49  10: CPD Certificate - Free 01:00
 Who is this course for? 
This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:
Aspiring customer service professionals seeking skills enhancement.
Call centre agents eager to refine their customer interaction capabilities.
Team leaders aiming to elevate their team's customer satisfaction scores.
Customer support managers focused on improving overall team performance.
Individuals in roles requiring mastery of call centre dynamics and metrics.
 Requirements 
There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.
 Career path 
After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:
Customer Service Representative - £18K to 25K/year
Call Centre Team Leader - £22K to 30K/year
Customer Support Manager - £30K to 40K/year
Technical Support Specialist - £20K to 28K/yr
Customer Experience Analyst - £25K to 35K/yr
 Certificates 
Digital certificate
 Digital certificate - Included 
Reed Courses Certificate of Completion
 Digital certificate - Included 
Will be downloadable when all lectures have been completed.

Online Training Academy

Customer Care

Customer Service

Counselling Skills

Professional Skills Course (PSC)

Trainers Course

Customer Support Training

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33db" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61648cd9b33dc" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33dd" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33de" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df3" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df4" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df5" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df6" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff28" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff29" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support</span></h3></div><div data-node="61831e1075113" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></div><div data-node="61831e0f45207" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Course runs over 5 days next course commencing&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Saturday 28th September at 10.00 am</strong></p></div></div></div><div data-node="616498c0cff35" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="616498c0cff2d" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2e" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61831f1ad72c7" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5<sup fr-original-style="" style="box-sizing: border-box;">th&nbsp;</sup> session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.</p></div></div><div data-node="616498c0cff38" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives<br fr-original-style="" style="box-sizing: border-box;">IT Customer Support</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support Technician equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: &ndash;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide technical information and support in response to customer requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential improvements in the customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Assist in reviews to identify how automated procedures may improve customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures</li></ul></div></div><div data-node="616498c0cff36" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="616498c0cff3d" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Providing technical support and effectively responding to a customer&rsquo;s request</li><li fr-original-style="" style="box-sizing: border-box;">Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use of Operating Procedures, guides, notes and telephone help-lines.</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)</li><li fr-original-style="" style="box-sizing: border-box;">Utilising call logging software, technical guides and logs, manufacturers&rsquo; websites, CDs, DVDs, libraries, electronic media, and bulletin boards.</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Health and Safety regulations and constraints. Data Protection related issues.</li><li fr-original-style="" style="box-sizing: border-box;">Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.</li></ul></div></div></div></div></div><div data-node="616498c0cff39" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3c" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for<a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">&nbsp;City &amp; Guilds Diploma in IT Systems Support (7267-24)</a>.</li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="616498c0cff3e" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div><div data-node="625680624394c" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6256806243947" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394a" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

IT Customer Support
Aim
The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.


Duration and Schedule
The Course runs over 5 days next course commencing Saturday 28th September at 10.00 am
A payment of £65 secures your place on your chosen course. The balance of the course fees of £600 can be paid shortly before course commencement.
Online Virtual Classroom – how it works?
The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5th  session.
During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.
In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.
Learning Objectives
IT Customer Support
IT Customer Support Technician equips participants with practical “Hands-On” skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: –
Provide technical information and support in response to customer requirements
Identify potential improvements in the customers’ use of resources
Assist in reviews to identify how automated procedures may improve customers’ use of resources
Create routine automated procedures and assist in the creation of complex automated procedures
Course Content
Providing technical support and effectively responding to a customer’s request
Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.
Use of Operating Procedures, guides, notes and telephone help-lines.
Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)
Utilising call logging software, technical guides and logs, manufacturers’ websites, CDs, DVDs, libraries, electronic media, and bulletin boards.
Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.
Health and Safety regulations and constraints. Data Protection related issues.
Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.
Certification
City & Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for City & Guilds Diploma in IT Systems Support (7267-24).
On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.


Hi-Tech Training

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

IT System Support Course

Deposit Only

Full Price (including Deposit)

Redhill

<h3><b>Junos Operating System training course description</b></h3>
        <p>This course provides students with the foundational
          knowledge required to work with the Junos OS and to
          configure Junos devices. The course provides a brief
          overview of the Junos device families and discusses
          the key architectural components of the software. The
          course then delves into foundational routing knowledge
          and configuration examples including general routing
          concepts, routing policy, and firewall filters. Delegates
          will gain experience in configuring and monitoring the
          Junos OS and monitoring basic device operations. This
          course is based on Junos OS Release 15.1X49.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe the design architecture of the Junos OS.</li>
        <li>Navigate within the Junos CLI and perform tasks
          within the CLI operational and configuration modes.</li>
        <li>Configure and monitor network interfaces.</li>
        <li>Navigate within the Junos J-Web interface.</li>
        <li>Identify where you might use firewall filters.</li>
        <li>Explain basic routing operations and concepts.</li>
        <li>Identify key factors in Juniper Networks' security.</li>
        </ul>
        <h5>
        <b>Junos Operating System training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p> This course benefits individuals responsible for
                configuring and monitoring devices running the Junos
                OS.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Junos Operating System training course contents</b></h3>
      <ul>
        <li>Junos Operating System Fundamentals </li>
        <p> The Junos OS<br />
          Traffic Processing<br />
          Overview of Junos Devices </p>
        <li>User Interface Options-The Junos CLI </li>
        <p> User Interface Options<br />
          The Junos CLI: CLI Basics<br />
          The Junos CLI: Operational Mode<br />
          The Junos CLI: Configuration Mode </p>
        <li>User Interface Options-The J-Web Interface </li>
        <p> The J-Web GUI<br />
          Configuration<br />
          <span>Lab 1:</span> User Interface Options </p>
        <li>Initial Configuration </li>
        <p> Factory-Default Configuration<br />
          Initial Configuration<br />
          Interface Configuration<br />
          <span>Lab 2:</span> Initial System Configuration </p>
        <li>Secondary System Configuration </li>
        <p> User Configuration and Authentication<br />
          System Logging and Tracing<br />
          Network Time Protocol<br />
          Archiving Configurations<br />
          SNMP<br />
          <span>Lab 3:</span> Secondary System Configuration </p>
        <li>Operational Monitoring and Maintenance </li>
        <p> Monitoring Platform and Interface Operation<br />
          Network Utilities<br />
          Maintaining the Junos OS<br />
          Password Recovery<br />
          System Clean-Up<br />
          <span>Lab 4:</span> Operational Monitoring and Maintenance </p>
        <li>Interface Configuration Examples </li>
        <p> Review of the Interface Configuration Hierarchy<br />
          Interface Configuration Examples<br />
          Using Configuration Groups </p>
        <li>Routing Fundamentals </li>
        <p> Routing Concepts: Overview of Routing<br />
          Routing Concepts: The Routing Table<br />
          Routing Concepts: Routing Instances<br />
          Static Routing<br />
          Dynamic Routing<br />
          <span>Lab 5:</span> Routing Fundamentals </p>
        <li>Routing Policy </li>
        <p> Routing Policy Overview<br />
          Case Study: Routing Policy<br />
          <span>Lab 6:</span> Routing Policy </p>
        <li>Firewall Filters </li>
        <p> Firewall Filters Overview<br />
          Case Study: Firewall Filters<br />
          Unicast Reverse-Path-Forwarding Checks<br />
          <span>Lab 7:</span> Firewall Filters </p>
        <li>Class of Service </li>
        <p> CoS Overview<br />
          Traffic Classification<br />
          Traffic Queueing<br />
          Traffic Scheduling<br />
          Case Study: CoS<br />
          <span>Lab 8:</span> Class of Service </p>
        <li>JTAC Procedures </li>
        <p> Opening a Support Case<br />
          Customer Support Tools<br />
          Transferring Files to JTAC </p>
        <li>Juniper Security Concepts </li>
        <p> Security Challenges<br />
          Juniper's Security Focus </p>
        <li>Appendix A: IPv6 Fundamentals </li>
        <p> IPv6 Addressing<br />
          Protocols and Services<br />
          Configuration</p>
      </ul>

Junos Operating System training course description
This course provides students with the foundational knowledge required to work with the Junos OS and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Delegates will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49.
What will you learn
Describe the design architecture of the Junos OS.
Navigate within the Junos CLI and perform tasks within the CLI operational and configuration modes.
Configure and monitor network interfaces.
Navigate within the Junos J-Web interface.
Identify where you might use firewall filters.
Explain basic routing operations and concepts.
Identify key factors in Juniper Networks' security.
Junos Operating System training course details
Who will benefit:
 This course benefits individuals responsible for configuring and monitoring devices running the Junos OS.
Prerequisites:
TCP/IP foundation for engineers
Duration
3 days
Junos Operating System training course contents
Junos Operating System Fundamentals
 The Junos OS
 Traffic Processing
 Overview of Junos Devices 
User Interface Options-The Junos CLI
 User Interface Options
 The Junos CLI: CLI Basics
 The Junos CLI: Operational Mode
 The Junos CLI: Configuration Mode 
User Interface Options-The J-Web Interface
 The J-Web GUI
 Configuration
 Lab 1: User Interface Options 
Initial Configuration
 Factory-Default Configuration
 Initial Configuration
 Interface Configuration
 Lab 2: Initial System Configuration 
Secondary System Configuration
 User Configuration and Authentication
 System Logging and Tracing
 Network Time Protocol
 Archiving Configurations
 SNMP
 Lab 3: Secondary System Configuration 
Operational Monitoring and Maintenance
 Monitoring Platform and Interface Operation
 Network Utilities
 Maintaining the Junos OS
 Password Recovery
 System Clean-Up
 Lab 4: Operational Monitoring and Maintenance 
Interface Configuration Examples
 Review of the Interface Configuration Hierarchy
 Interface Configuration Examples
 Using Configuration Groups 
Routing Fundamentals
 Routing Concepts: Overview of Routing
 Routing Concepts: The Routing Table
 Routing Concepts: Routing Instances
 Static Routing
 Dynamic Routing
 Lab 5: Routing Fundamentals 
Routing Policy
 Routing Policy Overview
 Case Study: Routing Policy
 Lab 6: Routing Policy 
Firewall Filters
 Firewall Filters Overview
 Case Study: Firewall Filters
 Unicast Reverse-Path-Forwarding Checks
 Lab 7: Firewall Filters 
Class of Service
 CoS Overview
 Traffic Classification
 Traffic Queueing
 Traffic Scheduling
 Case Study: CoS
 Lab 8: Class of Service 
JTAC Procedures
 Opening a Support Case
 Customer Support Tools
 Transferring Files to JTAC 
Juniper Security Concepts
 Security Challenges
 Juniper's Security Focus 
Appendix A: IPv6 Fundamentals
 IPv6 Addressing
 Protocols and Services
 Configuration

Systems & Network Training

Network & Security

Network Engineer

Introduction to the Junos Operating System

<p>ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð</p><p>Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð</p><p> </p><p>ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.</p><p> </p><p><strong>ð ï¸ What You'll Learn:</strong></p><p>â <strong>Zendesk Essentials:</strong> Navigate through the platform effortlessly and maximize its core features.</p><p>â <strong>Ticket Management Mastery:</strong> Streamline your support workflow for quicker issue resolution.</p><p>â <strong>Automation Awesomeness:</strong> Implement time-saving automations for a more efficient support process.</p><p>â <strong>Reporting and Analytics:</strong> Extract valuable insights to enhance your support strategy.</p><p>â <strong>Integration Wizardry:</strong> Seamlessly integrate Zendesk with other tools for a unified support experience.</p><p> </p><p><strong>ð¼ Who Can Benefit:</strong></p><ul><li>Customer Support Representatives</li><li>Service Desk Managers</li><li>IT Professionals</li><li>Business Owners</li><li>Anyone committed to delivering exceptional customer experiences</li></ul><p> </p><p><strong>ð Course Highlights:</strong></p><p><strong>ð¥ Engaging Video Lessons:</strong> Learn at your own pace with expert-led video tutorials.</p><p><strong>ð Comprehensive Study Material:</strong> Access downloadable resources for offline learning.</p><p><strong>ð¬ Interactive Discussions:</strong> Connect with fellow learners and industry experts.</p><p><strong>ð§ Practical Assignments:</strong> Apply your knowledge in real-world scenarios.</p><p><strong>ð Certification of Completion:</strong> Showcase your expertise with our accredited certification.</p><p> </p><p>ð Why Choose Our Course:</p><ol><li><strong>Proven Expertise:</strong> Our instructors are Zendesk certified professionals with years of hands-on experience.</li><li><strong>Practical Focus:</strong> Learn skills you can apply immediately to enhance your customer support operations.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, and on any device.</li></ol><p> </p><p>ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Basic</h4><div><div><ul><li><div>
<span></span><h5>
Overview</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Pricing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Account Set Up</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
E-Mail Set Up</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
The Customers Experience with E-Mail Submission</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Up the Guide Center</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Customer Experience with the Guide Center</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Customer Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Agents - Agent Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Ticket Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting a Customer Schedule</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Account Settings - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Account Settings - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin - Business Rules - Automation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Business Rules - Triggers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Website Widget</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin Channels - E-Mail - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Admin Channels - E-Mail - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Managing Ticket Views</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Advanced</h4><div><div><ul><li><div>
<span></span><h5>
Overview - Research</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Social Media Channels</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Enable Live Chat Channel</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Ticket Forms</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Ticket Fields</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Managing the Ticket View</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Support Agents and Team Members</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Managing Help Participants</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Managing Applications -Autoresponders</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Applications - Mailchimp</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Adding Applications - Webinars</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - Zapier</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - Zoom</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - Stripe</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - PayPal</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Live Example - Editing Settings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Extending Applications - Zoom</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Live Example - Customer Experience</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Live Example - Extending Applications</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Conclusion</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð
Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð
 
ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.
 
ð ï¸ What You'll Learn:
â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features.
â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution.
â Automation Awesomeness: Implement time-saving automations for a more efficient support process.
â Reporting and Analytics: Extract valuable insights to enhance your support strategy.
â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.
 
ð¼ Who Can Benefit:
Customer Support Representatives
Service Desk Managers
IT Professionals
Business Owners
Anyone committed to delivering exceptional customer experiences
 
ð Course Highlights:
ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials.
ð Comprehensive Study Material: Access downloadable resources for offline learning.
ð¬ Interactive Discussions: Connect with fellow learners and industry experts.
ð§ Practical Assignments: Apply your knowledge in real-world scenarios.
ð Certification of Completion: Showcase your expertise with our accredited certification.
 
ð Why Choose Our Course:
Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience.
Practical Focus: Learn skills you can apply immediately to enhance your customer support operations.
Flexible Learning: Access the course anytime, anywhere, and on any device.
 
ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success.

Course Curriculum
Basic
Overview

00:00
Pricing

00:00
Account Set Up

00:00
E-Mail Set Up

00:00
The Customers Experience with E-Mail Submission

00:00
Setting Up the Guide Center

00:00
Customer Experience with the Guide Center

00:00
Admin - Customer Settings

00:00
Adding Agents - Agent Settings

00:00
Ticket Settings

00:00
Setting a Customer Schedule

00:00
Admin - Account Settings - Part 1

00:00
Admin - Account Settings - Part 2

00:00
Admin - Business Rules - Automation

00:00
Business Rules - Triggers

00:00
Website Widget

00:00
Admin Channels - E-Mail - Part 1

00:00
Admin Channels - E-Mail - Part 2

00:00
Managing Ticket Views

00:00
Conclusion

00:00
Advanced
Overview - Research

00:00
Social Media Channels

00:00
Enable Live Chat Channel

00:00
Ticket Forms

00:00
Ticket Fields

00:00
Managing the Ticket View

00:00
Adding Support Agents and Team Members

00:00
Managing Help Participants

00:00
Managing Applications -Autoresponders

00:00
Adding Applications - Mailchimp

00:00
Adding Applications - Webinars

00:00
Extending Applications - Zapier

00:00
Extending Applications - Zoom

00:00
Extending Applications - Stripe

00:00
Extending Applications - PayPal

00:00
Live Example - Editing Settings

00:00
Extending Applications - Zoom

00:00
Live Example - Customer Experience

00:00
Live Example - Extending Applications

00:00
Conclusion

00:00

Compete High

Customer Experience

Online Course Marketing

Online Course Creation

Customer Experience Management

Teaching Online

Optimizing Customer Assistance through Zendesk Excellence

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>This premium QLS endorsed Juicing course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Juicing course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Juicing course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Juicing</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Juicing</strong></p><ul><li><strong>Section 01:</strong> Introduction &amp; First Concepts</li><li><strong>Section 02:</strong> Science &amp; Benefits of Staying Fit</li><li><strong>Section 03:</strong> Creating &amp; Maintaining Your Diet &amp; Workout Plan</li><li><strong>Section 04:</strong> Final Ideas &amp; Tips</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Juicing certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Juicing is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Juicing course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
This premium QLS endorsed Juicing course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Juicing course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Juicing course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Why Learn with us: 
We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the Juicing Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Juicing
Section 01: Introduction & First Concepts
Section 02: Science & Benefits of Staying Fit
Section 03: Creating & Maintaining Your Diet & Workout Plan
Section 04: Final Ideas & Tips
Assessment & Certification
Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Juicing certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Juicing is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Juicing course. So learners do not require any prior qualifications to enrol in this course.

Level 2 Diploma in Juicing - QLS Endorsed

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>This premium QLS endorsed Business Case course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Business Case course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Business Case course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Business Case</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Business Case</strong></p><ul><li>Welcome</li><li>Introduction</li><li>Breakdown of a Business Case</li><li>Close Out</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Business Case certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Business Case is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Business Case course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
This premium QLS endorsed Business Case course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Business Case course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Business Case course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Why Learn with us: 
We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the Business Case Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Business Case
Welcome
Introduction
Breakdown of a Business Case
Close Out
Assessment & Certification
Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Business Case certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Business Case is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Business Case course. So learners do not require any prior qualifications to enrol in this course.

Business Leadership

Business Case

Master of Business Law (MBL)

Business Case Development

Business Case - QLS Endorsed

<p>Turn your skills into a competitive advantage recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>This premium QLS-endorsed Legal Support Specialist course has intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities, and a globally recognised certification. Thus, completing our Legal Support Specialist course will give you limitless opportunities anywhere and everywhere since the value of QLS-endorsed classes is relatively high!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Legal Support Specialist course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguishing yourself as unquestionably the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>As one of the leading eLearning service providers globally, we strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Legal Support Specialist</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Legal Support Specialist</strong></p><ul><li><strong>Unit 01:</strong> Introduction</li><li><strong>Unit 02:</strong> The Legal Support Specialist: Definition - Titles and Role - Scope of Work</li><li><strong>Unit 03:</strong> Matter Management - The Legal Matter Life Cycle</li><li><strong>Unit 04:</strong> Files, Documents and Records Management</li><li><strong>Unit 05:</strong> Mastering your soft skills</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summed-up assignment on all the units that our expert tutor will assess if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will receive the Legal Support Specialist certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the course's end to recognise course completion. The learner can claim a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open to everyone. This Legal Support Specialist is ideal for those who aspire to gain in-depth knowledge &amp; efficient skills to embark into the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Legal Support Specialist course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
This premium QLS-endorsed Legal Support Specialist course has intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities, and a globally recognised certification. Thus, completing our Legal Support Specialist course will give you limitless opportunities anywhere and everywhere since the value of QLS-endorsed classes is relatively high!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Legal Support Specialist course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguishing yourself as unquestionably the most skilled one in your workplace!
Why Learn with us: 
As one of the leading eLearning service providers globally, we strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the Legal Support Specialist Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Legal Support Specialist
Unit 01: Introduction
Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work
Unit 03: Matter Management - The Legal Matter Life Cycle
Unit 04: Files, Documents and Records Management
Unit 05: Mastering your soft skills
Assessment & Certification
Learners must submit a comprehensive summed-up assignment on all the units that our expert tutor will assess if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will receive the Legal Support Specialist certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the course's end to recognise course completion. The learner can claim a certificate if they complete all course assessments.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions, including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open to everyone. This Legal Support Specialist is ideal for those who aspire to gain in-depth knowledge & efficient skills to embark into the relevant sector with promising potential.
 Requirements 
There are no formal requirements needed for this Legal Support Specialist course. So learners do not require any prior qualifications to enrol in this course.

Legal Secretary

Learning Support Assistant (LSA)

ELS (Effective Learning Service)

Level 4 Diploma in Legal Support Specialist - QLS Endorsed

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>This premium QLS endorsed CompTIA CASP+ (CAS-004) course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our CompTIA CASP+ (CAS-004) course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite CompTIA CASP+ (CAS-004) course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>CompTIA CASP+ (CAS-004)</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>CompTIA CASP+ (CAS-004)</strong></p><ul><li><strong>Module 01:</strong> CASP_Ch00</li><li><strong>Module 02:</strong> CASP_Ch01</li><li><strong>Module 03:</strong>CASP_Ch02</li><li><strong>Module 04:</strong> CASP_Ch03</li><li><strong>Module 05:</strong> CASP_Ch04</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the CompTIA CASP+ (CAS-004) certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This CompTIA CASP+ (CAS-004) is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this CompTIA CASP+ (CAS-004) course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
This premium QLS endorsed CompTIA CASP+ (CAS-004) course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our CompTIA CASP+ (CAS-004) course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite CompTIA CASP+ (CAS-004) course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Why Learn with us: 
We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the CompTIA CASP+ (CAS-004) Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of CompTIA CASP+ (CAS-004)
Module 01: CASP_Ch00
Module 02: CASP_Ch01
Module 03:CASP_Ch02
Module 04: CASP_Ch03
Module 05: CASP_Ch04
Assessment & Certification
Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the CompTIA CASP+ (CAS-004) certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.
 CPD 
15 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This CompTIA CASP+ (CAS-004) is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this CompTIA CASP+ (CAS-004) course. So learners do not require any prior qualifications to enrol in this course.

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

ASIS Certified Protection Professional (CPP)

Certified Supply Chain Professional (CSCP)

CompTIA Security+

Level 7 Diploma in CompTIA CASP+ (CAS-004) - QLS Endorsed

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The course is intended for individuals who want to achieve a level 3 apprenticeship in IT.</p>Overview<p>To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security.</p><p>In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</p></div><div id="course-pills-2">In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</div>

Duration
5 Days
30 CPD hours
This course is intended for
The course is intended for individuals who want to achieve a level 3 apprenticeship in IT.
Overview
To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security.
In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.
In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.

Nexus Human

IT Support

Cert Iv

IT Certifications

Certified Cyber Professional (CCP)

Continuous Professional Development (CPD)

O30 Customer Support

Develop and improve your IT knowledge and skills and advance your career





A comprehensive IT course with both theoretical explanation and practical exercises to teach you, improve your IT skills, and advance your career. The course is delivered by an IT expert trainer with many years of experience in the field of information technology. Successfully complete the practical tasks and tests through the course and the final exam to consolidate your knowledge and skills.
We created a professionally designed, advanced IT course to answer all your needs. We created an IT guide for all newcomers in the field and suitable for those already involved in IT service at the same time. It will make you proficient in the most important aspects of IT so you can enjoy limitless career prospects worldwide.
The course will be delivered through a multimedia platform Kemp Center and will eventually bring you a valuable certificate of completion. It gives you the opportunity to study at any time in the comfort of your own home and at your own pace from any device that has an internet connection. It is designed for everyone interested in the IT field.
The course begins with an introduction to information technology; and then explores computer hardware and software; operating systems, how they interact with computer hardware, and how to start up, install and uninstall the most widely used operating systems today – Windows and Linux. You will also learn about the Internet and networking, database systems and data analytics, the importance of troubleshooting and customer support, information assurance, and security.
This course will enrich you with both, theoretical knowledge and practical skills that will help you start your IT career from 0, or to improve further your career getting more advanced IT roles.



Join the communication course and get the benefits:
Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee



Your Singing Instructor:

Toni Matthijs
IT Expert
The Information technology course will be delivered by Toni Matthijs -an IT expert, the best one in the field with many years of experience and an active role in information technology.
Our IT expert will introduce you to the world of Information technology very carefully and detailed and will teach you how to properly organize and store data using various telecommunication systems. You will learn about computer hardware and software, about today’s most widely used operating systems: Windows and Linux, about Internet and networking, database systems and data analytics, troubleshooting and customer service, information assurance, and security.
Your expert trainer will assist you and guide you through several knowledge repetitions, practical tasks, and tests to make sure you remember all the important information and consolidate your gained knowledge even better. In the end, you will be capable to use everything you learned in practice like an IT master.



Overview of the course:
Detailed video presentation
Practical knowledge about business administration
Practical knowledge of information technology, from installing software to managing databases. The course touches on selected topics in IT fundamentals among others: computer hardware and software, operating systems, installing, updating and uninstalling computer software, networking, databases and data analytics, troubleshooting and customer support, information assurance and security.


Real examples of IT environment
Assembling a computer from scratch, installing operating system on computer, installing, updating and uninstalling software on Windows and Linux, networking, creating database, stages of analytics process, using troubleshooting skills to solve a problem, developing an effective strategy for information assurance and security.


Training videos
In the course, you will find many training videos and video tutorials that will provide you with deeper knowledge about IT field and with practical IT skills that you can implement in your everyday IT tasks.
1. Hardware
This section will introduce you the computer inside. Actually, you will learn all the components or different pieces inside a computer that together present the computer hardware. You will discover the function of each component and how all hardware components work together to make a computer function. By the end of this module, you will be able to build a computer from scratch!
2. Operating system
In this section you will become familiar with operating systems, particularly those that are most widely used today and learn how an operating system interacts with computer hardware.
3. Networking
This unit will introduce you to computer networking in practical and theoretical way.
4. Software
This section focuses on computer software. By the end of this module, you will be able to install, update and remove software on both Windows and Linux operating systems.
5. Data analysis
This section gives an overview of the concepts related to data analysis.
6. Troubleshooting and customer support
In this section of the course, you’ll learn about the importance of troubleshooting and customer support. By the end of this module, you will utilize soft skills and write documentation to communicate with others.
7. Security and information assurance
The last section of the course is a survey of the fundamental elements of computer security and information assurance.
Knowledge repetitions and tests
Repetitions of acquired knowledge and tests
This course begins with a comprehensive introduction to the world of information technology. Through the course, you will have 9 repetitions and 9 tests that will allow you to check the acquired knowledge and better remember the topics discussed in the course.


Final test
Passing the final test means that you have enough knowledge and skills in the field of information technology and that you became a certified IT, expert.


Practical tasks
Practical tasks about:
Counting in binary
Assemble a computer from scratch
Choose and install an operating system on a computer
IP addressing and sub-netting
Installing software on Windows
Creating database, importing and exporting information for use in another application
Using data to drive successful outcomes
Troubleshooting
Developing an effective information assurance strategy
Bonus materials for the course:
Advice on how to develop an effective strategy for information assurance and security
A practical guide on how to install, update and uninstall operation systems, software, and other applications on the computer
List of practical advice on how to improve your IT skill
Practical guide on how to assemble a computer from scratch and how to work with computers successfully



A letter from your expert instructor:
The world of IT management is growing at a rapid pace and having the right skills and experience can help you develop and further improve your qualifications that will lead you to a lucrative career. We are pleased to present you and invite you to most popular and advanced study program for information technology – IT that aims to prepare you for a role of IT Specialist.In the course, you will be introduced to the world of IT through carefully, detailed developed lessons. The material shared covers plenty of IT topics and is designed to give you deeper knowledge of the IT field. The course will instruct you and teach you how to accomplish common IT tasks with the best tools and resources.This certificate course will equip you with the skills and working practices you need to apply to any IT job and that you need to succeed at all stages of your IT career. It will help you to develop and further improve your knowledge at a range of a master of IT.Investing in yourself is not wasting money and time, but a key for a better future ahead. Enroll our self-paced IT course now and start learning today, so you can benefit tomorrow!Toni Matthijs- IT Expert

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