67390 Courses

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

This is for any Health and Fitness professional, Running Coach or Running Leader who wants to understand more about running and running injuries Our comprehensive online CPD Learning Package includes three of our most sought-after running webinars: 1. Over/Under pronation in Running 2. Foot Forces in Running 3. Runner’s Knee Take your knowledge of Running Biomechanics and injuries to the next level with this exclusive CPD package.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Financial crime is a silent predator, costing UK businesses an estimated £190 billion a year. One wrong transaction could expose your organisation to hefty fines, reputational damage, and even legal repercussions. Our AML, KYC & Tax Accounting bundle addresses this critical issue, offering specialised training designed to combat financial crimes and ensure accurate tax reporting. This unique course bundle combines essential financial crime prevention training with core accounting and financial analysis skills. You'll gain a deep understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, allowing you to identify suspicious activity and mitigate financial risks. The included tax accounting course ensures you can handle tax affairs with confidence. Furthermore, you'll learn about fraud management, corporate finance, financial statement analysis, and data protection regulations (GDPR). This AML, KYC & Tax Accounting Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Anti-Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Tax Accounting Course Course 03: Fraud Management Course 04: Corporate Finance: Working Capital Management Course 05: Accountancy Course 06: Financial Analysis Course 07: GDPR Course 08: Criminal Law Course 09: Financial Statements Fraud Detection Course 10: Fraud Awareness and Prevention Training Course 11: Compliance and Risk Management For those looking to make a significant impact in the finance, legal, or compliance sectors, this course bundle offers the skills and knowledge necessary to excel. Start on this journey to enhance your professional credentials and play a crucial role in maintaining the integrity of the financial system. Enrol now! Learning Outcomes of this Course: Master the principles of AML and KYC to prevent financial crimes. Apply tax accounting practices for accurate financial reporting. Recognise and manage fraud within financial and corporate environments. Understand GDPR implications for data handling in financial transactions. Analyse financial statements to detect and prevent fraud. Implement effective compliance and risk management strategies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of AML, KYC & Tax Accounting Get a free student ID card with AML, KYC & Tax Accounting Training program (£10 postal charge will be applicable for international delivery) The AML, KYC & Tax Accounting is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the AML, KYC & Tax Accounting course materials The AML, KYC & Tax Accounting comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Tax Accounting Course Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance officers Financial analysts Accountants Legal professionals Risk managers Career starters Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Analyst - £30,000 to £50,000 KYC Specialist - £25,000 to £45,000 Tax Accountant - £35,000 to £60,000 Compliance Manager - £40,000 to £70,000 Financial Fraud Investigator - £30,000 to £55,000 Risk Management Officer - £35,000 to £65,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The construction industry in the United Kingdom is a vital sector, contributing significantly to the nation's economy and infrastructure development. According to the Office for National Statistics, the construction industry accounts for approximately 6% of the UK's total economic output. However, the industry faces challenges such as skilled labor shortages, stringent regulations, and the need for sustainable and innovative design solutions. Are you ready to pursue a career path that combines technical expertise, creative design, and a deep understanding of the construction industry's complexities? This comprehensive bundle offers a complete education in Computer-Aided Design (CAD) training, equipping you with the knowledge and skills necessary to excel in the construction, architectural, and design industries. You will gain advanced proficiency in CAD software, including AutoCAD and its programming capabilities, enabling you to create precise and detailed designs for various projects. Additionally, you will explore building design and construction requirements, construction industry schemes, interior design principles, architectural studies, and LEED certification for sustainable building practices. Our Bundle contains 11 of our premium courses for one discounted price: Course 01: Diploma in CAD Designer Course 02: Minimum Requirements of Building Design and Construction Course 03: AutoCAD VBA Programming - Beginner Course Course 04: LEED V4 - Building Design and Construction Course 05: Construction Industry Scheme (CIS) Course 06: Interior Design Professional Diploma Course 07: Architectural Studies Course 08: Rendering AutoCAD Drawings in Photoshop Course 09: Professional Interior Design & Construction Course 10: LOLER Training Course 11: Workplace Health and Safety This comprehensive training empowers you to launch a fulfilling career in construction or interior design. Take the first step towards your design goals. Enrol today! Learning Outcomes of CAD Training Master foundational design principles for building and construction. Confidently utilize AutoCAD software for creating technical drawings. Apply sustainable design practices with LEED certification knowledge. Demonstrate expertise in interior design concepts and software. Ensure workplace safety by adhering to health and safety regulations. Obtain industry-recognized certifications to enhance your employability. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of CAD Training Get a free student ID card with CAD Training program (£10 postal charge will be applicable for international delivery) The CAD Training is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the CAD Training course materials The CAD Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in CAD Designer Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Course 02: Minimum Requirements of Building Design and Construction Unit 01: Introduction Unit 02: Integrative Process Unit 03: Location & Transportation Unit 04: Sustainable Sites Unit 05: Water Efficiency Unit 06: Energy & Atmosphere Unit 07: Materials & Resources Unit 08: Indoor Environment Quality Unit 09: Innovation Unit 10: Regional Priority Unit 11: Completion Course 03: AutoCAD VBA Programming - Beginner Course Unit 01: Introduction Unit 02: VBA Integrated Development Environment (IDE) Unit 03: Understanding AutoCAD Object Model In VBA Unit 04: Using Variables In VBA Unit 05: User Forms And Controls Unit 06: Conditionals And Decisions In VBA Unit 07: Looping And Iterations In VBA Unit 08: Drawings Objects In VBA Unit 09: Code Debugging In VBA Unit 10: Error Handling In VBA Unit 11: Conclusion =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals interested in pursuing a career in CAD design Students studying engineering, architecture, or related fields Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. CAD Technician Architectural Technologist Building Surveyor Interior Designer Project Manager Design Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in CAD Designer Training at QLS Level 7 Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Flash Sale! Prices Reduced Like Never Before!! This is your chance if you want to turn your passion for fitness into a thriving career. In the UK, the fitness industry employs over 180,000 people, with the demand for certified professionals growing each year. If you're looking for a dynamic and fulfilling career path, the fitness industry offers endless possibilities! Moreover, this Personal Trainer/Gym Instructor bundle provides the critical knowledge needed to succeed in this dynamic field. This specially curated bundle offers technical knowledge across various aspects of fitness and health. You will receive valuable insights in Personal Training and Gym Instruction, alongside specialised training in Bodybuilding, HIIT, and Physical Education. Additionally, the courses cover essential topics such as Sports Coaching, Sports First Aid, Pain Management, and Nutrition, ensuring you are well-equipped to support your clients' physical and wellness goals comprehensively. This Personal Trainer/ Gym Instructor Bundle contains of following Courses: Course 01: Personal Trainer Course 02: Level 3 Certificate in Gym Instructing Course 03: Gym Workouts & Bodybuilding Training Course 04: HIIT Training & Bodyweight Exercises Course 05: Fitness Instructor: QLS Endorsed Course 07: Online Physical Education (PE) Teacher Training Course 08: Sports Coaching Diploma Course 09: Sports First Aid Course 09: Pain Management Course 10: Stress Management Training Course 11: Nutrition and Hydration Get ready to elevate your career and impact lives positively This Personal Trainer/Gym Instructor course bundle is your pathway to becoming a versatile fitness professional capable of delivering a wide range of effective training regimes and health guidance. Enrol now to start transforming your passion for fitness into a rewarding profession! Learning Outcomes of this Gym Instructor and Personal Trainer Bundle: Design personalised training programs for various fitness goals. Develop comprehensive training regimens on HIIT. Understand the principles of sports coaching and physical education. Master the essentials of sports nutrition and hydration strategies. Learn to effectively manage pain and injuries in fitness settings. Acquire the necessary knowledge for providing immediate sports first aid. Why Prefer this Gym Instructor and Personal Trainer Bundle? Get a Free CPD Accredited Certificate upon completion of Gym Instructor and Personal Trainer Get a free student ID card with Gym Instructor and Personal Trainer Training program (£10 postal charge will be applicable for international delivery) The Gym Instructor and Personal Trainer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Gym Instructor and Personal Trainer course materials The Gym Instructor and Personal Trainer comes with 24/7 tutor support Start your learning journey straight away Gym Instructor and Personal Trainer bundle! *** Course Curriculum *** Course 01: Personal Trainer Module 01: Introduction Module 02: Anatomy Module 03: Client Assessment Module 04: Resistance Training Module 05: Exercise Instruction Videos Module 06: Cardio & Endurance Training Module 07: Flexibility Module 08: Feedback Course 02: Level 3 Certificate in Gym Instructing Module 01: 7 Day Work Program Module 02: Bodybuilding Tips Module 03: HIT Module 04: Hypertrophy Module 05: Joint Health Module 06: Workout Course 03: Gym Workouts & Bodybuilding Training Module 01: Introduction Module 02: The Major Muscle Groups Explained Module 03: Muscle Growth Fundamentals Module 04: Client Assessment Module 05: Workout Design Module 06: Sample Workouts Module 07: Exercise Videos Module 08: Exercise Videos: Isolation Exercises Module 09: Setting Up A Bodybuilding Diet Module 10: Supplements Module 11: Rest & Recovery =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Gym Instructor and Personal Trainer course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Gym Instructor and Personal Trainer bundle. This Gym Instructor and Personal Trainer bundle is ideal for: Fitness enthusiasts Aspiring personal trainers Current gym instructors Sports coaches Wellness advocates PE teachers Progression: You can further enrol in - Level 3 Certificate in Personal Training Personal training RQF personal training Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Active IQ Level 3 Diploma in Gym Instructing and Personal Training Level 3 Certificate in Personal Training (RQF) Level 2 fitness instructor Level 2 Certificate in Fitness Instructing Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) (RQF) Level 2 Certificate in Fitness Instructing - Gym-Based Exercise (RQF) Level 2 Certificate in Fitness Instructing Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Level 4 Certificate in Advanced Personal Training Level 3 Diploma in Personal Training (RQF) Active IQ Level 3 Diploma in Personal Training Requirements You will not need any prior background or expertise to enrol in this Gym Instructor and Personal Trainer course. Career path After completing this Gym Instructor and Personal Trainer bundle, you are to start your career or begin the next phase of your career. Personal Trainer: £18,000 - £50,000 Gym Instructor: £18,000 - £30,000 Fitness Coach: £20,000 - £45,000 Yoga Instructor: £20,000 - £40,000 Sports Coach: £20,000 - £35,000 PE Teacher: £25,000 - £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this Gym Instructor and Personal Trainer bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.