7793 Courses

Despite being a requirement under the Money Laundering Regulations 2017 (MLR 2017), in 2023/24 the SRA found that 19% of files reviewed did not contain a client and matter risk assessment (CMRA), with a further 12% of files containing ineffective CMRAs.  At best, the firms conducting these files were putting themselves at risk of regulatory action for failure to comply with the MLR 2017. More seriously, firms may have been facilitating money laundering through their failure to adequately assess and address the risks posed by clients and matters.  The SRA has issued a number of significant fines to firms with no, or insufficient, CMRAs in place. In the year August 2024 to July 2025, firms were fined over £950,000 where ineffective or missing CMRAs were noted.  Although a firm’s MLRO, MLCO or its managers bear ultimate responsibility for ensuring its compliance with the MLR 2017, it is the responsibility of all those working on behalf of the firm to conduct and document the appropriate processes and checks on a day-to-day basis. Therefore, it is imperative that all staff understand not only how to complete a CMRA, but also the importance of doing so thoroughly and correctly.  This course will assist fee earners and support staff in confidently and competently completing client and matter risk assessments, understanding the types of risks to be identified and the importance of correctly identifying these.  Where the SRA has found failings at firms in respect of CMRAs, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit https://dglegal.co.uk/training/upcoming-premier-training-courses/.  Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

Source of funds and source of wealth are two important verification steps a firm can take to identify potential money laundering activities or other financial crime. The Money Laundering Regulations 2017 (MLR 2017) require firms, where necessary, to scrutinise the source of funds of a transaction to ensure they are consistent with their knowledge of the customer, their business and risk profile. In addition, where a matter is considered to be higher risk and therefore subject to enhanced due diligence, firms must also investigate the client’s overall source of wealth. Law firm staff must be able to differentiate between source of funds and source of wealth, having knowledge of how to verify each and identify any anomalies that do not align with their understanding of the client or the matter. Staff must have the knowledge and confidence to challenge clients and seek further clarification where the source may be unclear or highlight concerns. A number of firms who failed to sufficiently identify the source of funds and/or source of wealth have recently been fined by the SRA. In the year August 2024 to July 2025, fines in excess of £475,000 were recorded for AML breaches that included source of funds and source of wealth failings. This course will assist fee earners and support staff in understanding the difference between source of funds and source of wealth, enabling them to capably identify and verify funds in a matter. Where the SRA has found failings at firms in respect of source of funds or source of wealth, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit: https://dglegal.co.uk/training/upcoming-premier-training-courses/. Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

ICA Specialist Certificate Series ICA Certificate courses have been developed to meet the needs of people like you; regulatory or financial crime professionals working in a highly challenging, demanding and ever-changing environment. This is a series of short courses from which you can choose those that are relevant to your job role and aspirations, to enhance your knowledge. The courses available in this series are as follows:- ICA Specialist Certificate in Anti Corruption ICA Specialist Certificate in Combating the Financing of Terrorism ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming ICA Specialist Certificate in Trade Based Money Laundering ICA Specialist Certificate in Financial Crime Risk in Global Banking and Markets ICA Specialist Certificate in Money Laundering Risk in Correspondent Banking ICA Specialist Certificate in Money Laundering Risk in Private Banking ICA Specialist Certificate in Financial Crime Risk in Mobile Financial Services ICA Specialist Certificate in Conduct Risk ICA Specialist Certificate in Anti Money Laundering and Art ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Training materials are delivered online and will include the course materials, self-assessment questions and recorded webinars. These courses are assessed by a one hour timed multiple choice assessment. For more detailed information about the content of these courses use the Request Information button and let us know which of the series you are interested in.

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Logistics Specialist bundle. Our Logistics Specialist package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Logistics Specialist, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this bundle as a one-stop solution for you. This 20-in 1 Ultimate Logistics Specialist bundle consists of the following Courses: Course 01: Logistic Management Course 02: Certificate in Purchasing and Procurement Course 03: Operations Management: Enterprise Resource Planning Course 04: Operations Management: Process Mapping & Supply Chain Course 05: Operations Management: Resource & Workout Layout Course 06: Supply Chain Management Course 07: Import/Export Course 08: Warehouse Safety Course 09: Material Management Course 10: Management Skills: A New Manager Course 11: Port Management Diploma Course 12: Driver Safety Awareness Certificate Course 13: Car Mechanic Training Course 14: First Aid at Work Course 15: Manual Handling Training Course 16: Work At Height Training Course 17: Working in Confined Spaces Course 18: Operations Management Course 19: Risk Assessment & Management Diploma Course 20: Applied Business Strategy for Managers Additionally, you will get 5 other career-guided courses in this Logistics Specialist bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Logistics Specialist bundle. Learning Outcomes of Logistics Specialist bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Logistics Specialist Know your responsibilities as Logistics Specialist and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Logistics Specialist Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Specialist bundle. Requirements This Logistics Specialist course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Logistic Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

ITIL® 4 Specialist: Drive Stakeholder Value The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

24 Hour Flash Deal **25-in-1 Microsoft Office Specialist Excel Certification Mega Bundle** Microsoft Office Specialist Excel Certification Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Microsoft Office Specialist Excel Certification package online with Studyhub through our online learning platform. The Microsoft Office Specialist Excel Certification bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Microsoft Office Specialist Excel Certification course provides complete 360-degree training on Microsoft Office Specialist Excel Certification. You'll get not one, not two, not three, but twenty-five Microsoft Office Specialist Excel Certification courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Microsoft Office Specialist Excel Certification courses are yours for as long as you want them once you enrol in this course This Microsoft Office Specialist Excel Certification Bundle consists the following career oriented courses: Course 01: Microsoft Excel Course 02: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 03: Excel VBA/Macros Foundations Course 04: Microsoft Excel: Master Power Query in 120 Minutes! Course 05: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 06: Data Analysis in Excel Course 07: Excel 2016 Advanced Formulas and Functions Course 08: MS Word Essentials Course 09: Copyediting & Proofreading Course 10: Microsoft PowerPoint Course 11: Bookkeeping Tool : Google Sheets Course 12: Data Analysis and Forecasting in Excel Course 13: Excel Vlookup; Xlookup; Match and Index Course 14: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 15: PowerBI Formulas Course 16: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes! Course 17: Microsoft Power BI 2021 Complete Course Course 18: Microsoft Access Tables and Queries Course 19: Microsoft Access Databases Forms and Reports Course 20: Microsoft Teams Course 21: Master the Basics of Microsoft Power Apps Course 22: Learn the Fundamentals of Microsoft SharePoint Course 23: Learn the Basics of Microsoft Visio in Only 30 minutes! Course 24: Learn the Basics of Microsoft Forms in Only 30 minutes! Course 25: Master the Basics of Microsoft Power Automate The Microsoft Office Specialist Excel Certification course has been prepared by focusing largely on Microsoft Office Specialist Excel Certification career readiness. It has been designed by our Microsoft Office Specialist Excel Certification specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Microsoft Office Specialist Excel Certification Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Microsoft Office Specialist Excel Certification bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Microsoft Office Specialist Excel Certification Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Microsoft Office Specialist Excel Certification Elementary modules, allowing our students to grasp each lesson quickly. The Microsoft Office Specialist Excel Certification course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Microsoft Office Specialist Excel Certification bundle, you really hit the jackpot. Here's what you get: Step by step Microsoft Office Specialist Excel Certification lessons One to one assistance from Microsoft Office Specialist Excel Certification professionals if you need it Innovative exams to test your knowledge after the Microsoft Office Specialist Excel Certification course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Microsoft Office Specialist Excel Certification courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Microsoft Office Specialist Excel Certification certificate and transcript on the next working day Easily learn the Microsoft Office Specialist Excel Certification skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Office Specialist Excel Certification training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Microsoft Office Specialist Excel Certification Microsoft Office Skills is a pathway of the following career opportunities: Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Office Specialist (MOS) Microsoft Specialist certification in Office 365 MS Office User Microsoft Certified Specialist Developing Microsoft Azure Solution Microsoft Certified Technology Specialist (MCTS) Microsoft Certified IT Professional (MCITP) Requirements To participate in this Microsoft Office Specialist Excel Certification course, all you need is - A smart device A secure internet connection And a keen interest in Microsoft Office Specialist Excel Certification Career path You will be able to kickstart your Microsoft Office Specialist Excel Certification career because this course includes various courses as a bonus. This Microsoft Office Specialist Excel Certification is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Microsoft Office Specialist Excel Certification career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free