2539 Courses

Customer Service Essentials 1 Day Training in Arbroath

Customer Service Essentials 1 Day Training in Peterborough

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Customer Service Essentials 1 Day Training in Chatham

Customer Service Essentials 1 Day Training in Bangor

Customer Service Essentials 1 Day Training in Lincoln

Customer Service Essentials 1 Day Training in Dunfermline

Customer Service Essentials 1 Day Training in Teesside

Customer Service Essentials 1 Day Training in Plymouth

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.