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Get ready for an exceptional online learning experience with the Strategic People Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Strategic People Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Strategic People Management package has something for everyone. As part of the Strategic People Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Strategic People Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Strategic People Management CPD Accredited Courses: Course 01: Organisation & People Management Course 02: Strategic Management Course 03: Team Management Level 5 Course 04: Performance Management Level 3 Course 05: Leadership and Management Course Course 06: Motivation Skills Course 07: Key Performance Indicators Professional Course 08: Employee Hiring and Termination Training Course 09: UK Employment Law Course 10: Diversity Training - Online Course Course 11: Conflict Resolution Course 12: Resourcing and Managing Talent Course Course 13: Productivity Secret Hacks Course 14: Workplace Productivity Training Course 15: Persuasion and Influencing Skills Course 16: Effective Communication Skills Course 17: Public Speaking and Presentation Skill Course Course 18: Corporate Social Responsibility (CSR) Course 19: Cross-Cultural Awareness Training Course 20: Operations Management Course 21: Change Management Course 22: Diploma in Lean Process and Six Sigma Course 23: Complete Lean Six Sigma Green Belt Course for Service Industry Course 24: Agile Scrum Master Certification Course 25: Stakeholder Management Course 26: Learn to Eliminate Weakness Course 27: The Power of Change Course 28: The Power of Patience Course 29: The Power of Resilience Course 30: Career Development Plan Fundamentals What will make you stand out? Upon completion of this online Strategic People Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Strategic People Management bundle After successfully completing the Strategic People Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Strategic People Management bundle The online test with immediate results You can study and complete the Strategic People Management bundle at your own pace. Study for the Strategic People Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Strategic People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Strategic People Management, a rich anthology of 30 diverse courses. Each course in the Strategic People Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisStrategic People Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Strategic People Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Strategic People Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Strategic People Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Strategic People Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Strategic People Managementbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

The bundle Social Care Management course is designed to help you build relationships with employers who provide Health and Welfare services throughout your studies. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing wellbeing and social-care management profession. With our help, take the first significant step toward reaching your full potential now. The purpose of the Social Care Management qualification is to help students understand policy, management theory, and practice in health and social care. It allows students to engage with the challenges that professionals, service users, and policymakers face in their own country. It will provide knowledge that will help you work as an effective manager in the hospital/social care industry. The Social Care Management course combines theoretical and practical knowledge in the field of health and social care. The qualification will develop and improve knowledge and skills in areas such as change leadership, effective performance, planning and accountability, development, and team leadership. Learners will be prepared for a lot of occupations in health care administration and/or management.Identify characteristics of good research design in health or social care, and then apply research techniques, collect, and analyse data to complete a health or social care research project. Our Social Care Management course is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. Social Care Management course also provides both theoretical and practical knowledge in Health and Welfare service professions. This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and socialcare management profession. With our help, take the first significant step toward reaching your full potential now. This qualification takes these factors into account and addresses them, strengthening the learner's skill set for a managerial position. Learning Outcomes After completing bundle Social Care Management course, you will be able to: Describe the fundamentals of health and social-care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social-Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Social Care Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Social Care Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***This Bundle Courses Course 01: Social Care Management Course 02: Social Worker: Social Work Diploma Course 03: Level 3 Award in Health and Social Care Course ***Others Included in This Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Social Care Management course] At the end of the Social Care Management course learners will gain knowledge of applications and in-depth analysis in the care sector, as well as management of health care issues. Graduates may find employment in the medical and wellbeing sectors as managers with managing or an interest in management. Careers may also develop in general hospital administration, quality assurance management, government healthcare coordination, or case management. After completing the Social Care Management course, learners will be able to understand social workers' responsibilities, including policies, procedures, and managerialism, as well as ethical problems and dilemmas in social work practice. Professionals have designed this bundle Social Care Management course to help you learn fast and efficiently, at your own speed and convenience. Course Curriculum of Module 1: A Quick Overview of Health and Social Care Module 2: Understanding Healthcare Module 3: Understanding Social Care Module 4: The UK Health System Module 5: Care and Support Planning Module 6: Person-Centred Care Module 7: Communication in Health and Social care Module 8: Developing Effective Communication Skills Module 9: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care ----------------------- Course 02: ***Social Worker: Social Work Diploma Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health and Wellbeing ----------------------- Course 03: ***Level 3 Award in Health and Social Care Course Course Curriculum Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social-Care Assessment Method After completing each module of Social Care Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Social Care Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for Social Care Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in Social Care Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Social Care Management course will open doors and lead you to a wide range of sectors. Here are a few options: Occupational Therapist: £25,000 - £45,000 per year Psychologist: £20,000 - £55,000 per year Social Worker: £23,000 - £45000 per year Care Worker: £15,000 - £22,000 per year Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the UK, agile methodologies are gaining widespread adoption, with 88% of organisations reporting the use of agile approaches. However, many professionals struggle to effectively implement these methodologies, leading to project delays and inefficiencies. Are you interested in mastering agile practices to streamline project delivery and drive organisational success? This Systems Engineering & Agile Project Management bundle brings together the best of both worlds: Systems Engineering, known for its structured approach to complex projects, and Agile Project Management, famed for its adaptability and focus on continuous improvement. You'll master the Scrum framework through certification training, delve into core Agile principles, and gain practical project planning skills. Additionally, you'll explore strategic management practices and process improvement techniques to optimize your workflow and deliver exceptional results. This Systems Engineering & Agile Project Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Agile Scrum Master Certification Course 02: Agile Project Management Course 03: Scrum Master Training Course Course 04: Project Planning for Everyone Course 05: Strategic Management Course 06: Process Improvement: How to Reduce Waste Whether you're a project manager, engineer, or aspiring business leader, this bundle provides the perfect foundation to propel your career forward. Enrol today and unlock the power of Agile and Systems Engineering! Learning Outcomes of Systems Engineering & Agile Project Management Understand the principles and values of agile project management. Master the Scrum framework and its roles and ceremonies. Develop skills in agile project planning and estimation techniques. Learn to facilitate effective communication and collaboration within teams. Implement strategies for continuous improvement and process optimization. Earn industry-recognised certifications in agile and Scrum methodologies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Systems Engineering Get a free student ID card with Systems Engineering Training program (£10 postal charge will be applicable for international delivery) The Systems Engineering is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Systems Engineering course materials The Systems Engineering comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Agile Scrum Master Certification OBJECTIVES AND TARGETS FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE 2020 SCRUM GUIDE: WHAT'S NEW! BONUS: FULL EBOOK OF THE COURSE! SCRUM THE SCRUM TEAM SCRUM EVENTS SCRUM ARTIFACTS SCALING SCRUM SCRUM IN PRACTICE ! AGILE REQUIREMENTS ESTIMATION TECHNIQUES AGILE METRICS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS Course 02: Agile Project Management Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out Course 03: Scrum Master Training Course Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Systems Engineering & Agile Project Management bundle is suitable for everyone. Project managers Engineers Business leaders Team leads Professionals Students Requirements You will not need any prior background or expertise. Career path This Systems Engineering & Agile Project Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Project Manager Scrum Master Business Analyst Project Leader Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Level 7 QLS Endorsed Diploma | 11 in 1 Course Bundle | CPD Accredited | Installment Payment

When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families. Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Duty of Candour Module 02 : Duty of the Candour Process Module 03 : Legal Framework Module 04 : Communication Skills for Duty of Candour Module 05 : Understanding and Managing Adverse Events Module 06 : Apology and Compensation Module 07 : Learning from Incidents Module 08 : ccountability and Oversight Module 09 : Cultural Change Module 10 : Future Directions and Challenges Learning Outcomes: Understand the fundamental principles of Duty of Candour. Navigate the Duty of Candour process with confidence. Comprehend the legal framework surrounding healthcare communication. Develop effective communication skills for Duty of Candour situations. Manage adverse events and incidents with a patient-centered approach. Contribute to a culture of accountability and oversight in healthcare. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Medical administrators Legal professionals in healthcare Quality assurance specialists Patient advocates Healthcare policymakers Compliance officers Risk management personnel Career path Healthcare Compliance Officer Medical Legal Advisor Patient Experience Coordinator Quality Assurance Specialist Risk Manager in Healthcare Healthcare Policy Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Are you looking to enhance your stakeholder management skills? If yes, then you have come to the right place. Our comprehensive course on stakeholder management will assist you in producing the best possible outcome by mastering the stakeholder management skills. The stakeholder management course is for those who want to be successful. In the stakeholder management course, you will learn the essential knowledge needed to become well versed in . Our stakeholder management course starts with the basics of stakeholder management and gradually progresses towards advanced topics. Therefore, each lesson of this stakeholder management course is intuitive and easy to understand. Why would you choose the stakeholder management course from Compliance Central: Lifetime access to stakeholder management course materials Full tutor support is available from Monday to Friday with the stakeholder management course Learn stakeholder management skills at your own pace from the comfort of your home Gain a complete understanding of stakeholder management course Accessible, informative stakeholder management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study stakeholder management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your stakeholder management course Stakeholder Management Curriculum Breakdown of the stakeholder management Course Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The stakeholder management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Stakeholder Management . It is also great for professionals who are already working in stakeholder management and want to get promoted at work. Requirements To enrol in this stakeholder management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Stakeholder Management, such as- Stakeholder Engagement Stakeholder Insight Manager Stakeholder Engagement Officer Stakeholder Executive Industry Relations Manager Certificates CDP Accerdited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Public Speaking: Public Speaking Online Transform your communication prowess with our dynamic Public Speaking course. Dive deep into the Public Speaking program, mastering essential Public Speaking techniques and gaining invaluable Public Speaking knowledge. Enroll today to shine in any speaking scenario. Don't miss this opportunity to excel in Public Speaking. Unlock the power of effective communication with our Public Speaking course. Master essential Public Speaking skills, gain confidence, and captivate your audience. Enroll today to elevate your presentation abilities and become a skilled Public Speaking professional. Don't miss this opportunity to excel in Public Speaking. Elevate your confidence and communication skills with our Public Speaking course. Master essential techniques to excel in Public Speaking. Join us today to unlock the secrets of impactful Public Speaking and boost your career. Don't miss out on this chance to become a Public Speaking expert. Enroll now! Special Offers of this Public Speaking: Public Speaking Course This Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support from Monday to Friday in this Public Speaking: Public Speaking Course Main Course: Public Speaking Free Courses: Course 01: Level 5 Personal Development Course 02: Dealing with Difficult People Course 03: Communication Skills [ Note: Free PDF certificate as soon as completing the Public Speaking: Public Speaking course] Public Speaking: Public Speaking Course Curriculum of Public Speaking Industry Experts Designed this Public Speaking: Public Speaking course into 05 detailed modules. Module 1: Introduction Module 2: Understanding Storytelling Module 3: Better Speech Module 4: Deliver your speech Module 5: Overcome your anxiety, and fear Assessment Method of Public Speaking After completing each module of the Public Speaking: Public Speaking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Public Speaking After completing the MCQ/Assignment assessment for this Public Speaking: Public Speaking course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Public Speaking: Public Speaking This Public Speaking Course is suitable for anyone Requirements Public Speaking: Public Speaking Students who intend to enrol in this Public Speaking: Public Speaking course must meet the following requirements: Public Speaking: Good command of the English language Public Speaking: Must be vivacious and self-driven Public Speaking: Basic computer knowledge Public Speaking: A minimum of 16 years of age is required Career path Public Speaking: Public Speaking Certificates Digital Certificate Digital certificate - Included

Are you looking to enhance your Line Management skills? If yes, then you have come to the right place. Our comprehensive course on Line Management will assist you in producing the best possible outcome by mastering the Line Management skills. The Line Management course is for those who want to be successful. In the Line Management course, you will learn the essential knowledge needed to become well versed in Line Management. Our course starts with the basics of Line Management and gradually progresses towards advanced topics. Therefore, each lesson of this Line Management course is intuitive and easy to understand. Why would you choose the Line Management course from Compliance Central: Lifetime access to Line Management course materials Full tutor support is available from Monday to Friday with the Line Management course Learn Line Management skills at your own pace from the comfort of your home Gain a complete understanding of Line Management course Accessible, informative Line Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Line Management Study Line Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Line Management course Curriculum Breakdown of the Line Management Course Module 01: Introduction to Line Management Module 02: Coaching and Mentoring Module 03: Supervising, Motivating and Counselling Module 04: Talent Management Module 05: Effective Communication Skills Module 06: Performance Appraisal Management Module 07: Stress Management Module 08: Prioritising and Time Management Module 09: Employee Relations Module 10: Handling Conflict Module 11: Employment Law for Line Managers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Line Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Line Management. It is also great for professionals who are already working in Line Management and want to get promoted at work. Requirements To enrol in this Line Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Line Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Line Management. Human Resources Manager: £40,000 to £65,000 per year Operations Manager: £45,000 to £70,000 per year Project Manager: £38,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Coaching & Mentoring course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Coaching & Mentoring. Our course starts with the basics of Coaching & Mentoring and gradually progresses towards advanced topics. Therefore, each lesson of this Coaching & Mentoring is intuitive and easy to understand. So, stand out in the job market by completing the Coaching & Mentoring course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Coaching & Mentoring course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Coaching & Mentoring Curriculum Breakdown of the Coaching & Mentoring Course Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Coaching & Mentoring course. Requirements To enrol in this Coaching & Mentoring course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Coaching & Mentoring. Life Coach: £25,000 to £50,000 per year Career Coach: £30,000 to £55,000 per year Executive Coach: £40,000 to £70,000 per year Business Mentor: £35,000 to £60,000 per year Health and Wellness Coach: £25,000 to £45,000 per year Personal Development Trainer: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each