Duration 1 Days 6 CPD hours This course is intended for Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course. Overview Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Importance of Interpersonal Skills 2. Verbal Communication Techniques Hearing versus Actively Listening Connecting with Powerful Communication 3. Non-Verbal Communication Understanding the Elements of Vocal Delivery Interpreting and Applying Body Language Building Self-Awareness 4. Creating a Powerful First Impression Creating a Powerful Introduction Cultivating Your Impact 5. The Art of Conversation Mastering the 4 Levels of a Conversation Moving a Conversation Along Applying Tools for Deepening Conversation 6. Influence and Persuasion Influencing Others Seeing the Other Side Building Bridges Extending Your Influence 7. Interacting Positively Applying Logic and Owning Emotions Disagreeing Constructively Bringing People to Your Side Building Consensus 8. Negotiation Basics Planning for Negotiation Managing the 4 Stages of Negotiation Arriving at an Agreement Additional course details: Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.
Explore the world of social housing management with our comprehensive course, covering tenant selection, financial management, safety protocols, community engagement, and career prospects. Dive into essential topics like offensive behavior management and the role of social workers. Discover your path in this vital sector. Enroll now!
The MA Learning & Teaching in Creative Industries is perfect if you’re looking to enter into a teaching career for the first time. It’s also the ideal choice if you’re an experienced educator wanting to broaden your knowledge and skills within the field of creative arts education at Further Education and Higher Education levels. You’ll engage in critical and collaborative development as a creative educator and improve your skills and agency as a teacher, as well as literacy in educational research.
Hydronics Unlocked — 1-Day Course Design and install smarter heating systems with confidence. This full-day course is crafted for heating professionals who want to sharpen their design skills, understand system performance and build the knowledge they need for modern, efficient installs — with boilers, heat pumps or both. 💡 Who This Course Is For Whether you're: An experienced engineer looking to stay ahead of the curve, Newly qualified and craving clear, practical answers Installing gas or oil boilers and exploring the move into heat pumps, Already fitting heat pumps but missing key insights, Or designing systems on paper and want to bridge the gap to real-world installs… This course will help you take your next step to levelling up your career. 🧠 What You’ll Learn Build the confidence and skills to deliver systems that are more efficient, reliable and ready for the future. You'll learn: Our 10-Step Hydronics Process: your complete framework for design and installation Pump Setting: understand how to match pump performance to system needs Flow, Velocity, Resistance: calculations made simple and useful Pipe Sizing: learn how to size pipes correctly to minimise pressure loss Controls for Efficiency: understand how modern controls improve performance Low temperature design: build confidence and skills for heat pump work 🎁 What's Included 📍 In-person training led by Paul Leedham 📖 Take-home course book ☕ Tea, coffee, and biscuits provided throughout 🥪 Lunch provided ⭐ Paul Leedham Paul is an award-winning heat pump designer and one of the most respected voices in the low carbon heating space. A qualified electrician and heating engineer, he brings a rare depth of technical understanding, built on years of hands-on installation and high-end design work. He’s also actively involved in industry standards and policy discussions, keeping his training rooted in what’s coming next. 🗺 Where Matrix Energy Systems, Unit 5 Bradmarsh Way, Rotherham, Sheffield S60 1BW Google Maps link
Thinking about getting into bricklaying but not sure where to start? This Bricklayer Training course offers a structured route through the key knowledge areas you'll need. Whether you're curious about construction techniques or want to understand the principles behind bricklaying projects, this course is designed to make the subject clear, accessible and genuinely enjoyable to learn. With easy-to-follow lessons, expert insights, and a clear career guide included, this course is suited to anyone interested in exploring bricklaying from a professional perspective. You'll gain solid theoretical knowledge and be guided through essential construction processes, safety considerations, and industry expectations — all from the comfort of home. No mud, no mess — just meaningful learning with practical relevance and plenty of career-focused value. ________________________________________________________________________ Key Features: CPD Certified Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Bricklaying Module 02: Tools of Bricklaying Module 03: Bonding of Bricklaying Module 04: Basic Techniques of Bricklaying Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance of Bricklaying ________________________________________________________________________ Complete Career Guide for Bricklayer Training: Bricklaying Diploma Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Bricklayer. In addition to mastering the essentials of Bricklayer, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Bricklayer. Your dream career starts here! List of career guide courses included in Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of bricklaying principles and techniques. Master the usage of essential bricklaying tools for various tasks. Learn the art of bonding in bricklaying, ensuring structural integrity. Acquire proficiency in constructing walls with precision and efficiency. Develop skills in creating basic joint finishes for professional results. Explore advanced techniques, including building curved arches and brickwork. ________________________________________________________________________ Accreditation All of our courses, including the Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become skilled bricklayers. Construction enthusiasts seeking a solid foundation in bricklaying. Novices interested in mastering the art of constructing walls. Those aiming to enhance their knowledge of bricklaying techniques. Individuals looking to explore opportunities in curved brickwork. Career path Bricklayer - £22K to 35K/year. Construction Site Supervisor - £30K to 45K/year. Masonry Specialist - £25K to 40K/year. Building Inspector - £30K to 50K/year. Construction Project Manager - £40K to 60K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
The Care Certificate (Standards 1-15) Complete Health Care Preparation & Career Guide Course offers a well-rounded foundation for anyone seeking to build a strong knowledge base in the health and social care sector. This course suite covers essential topics from safeguarding vulnerable groups and understanding mental health to risk management and medication awareness. Each course is designed to provide clear, concise information that supports learners in gaining confidence and clarity about their roles within care settings. Whether you are new to the sector or looking to enhance your understanding, this guide provides the core knowledge needed to meet expected standards in care professions. With a focus on theory and knowledge, this online course package is ideal for learners who want to develop their expertise without attending in-person sessions. The curriculum includes specialised topics such as paediatric first aid, end-of-life care, and autism awareness, addressing the varied needs of health and social care environments. Additionally, the course keeps learners up to date with current issues, including COVID-19 awareness, ensuring relevance in today’s changing landscape. This carefully structured programme is tailored for those eager to gain recognised qualifications and establish a solid foundation for a future career in health and social care. Job Responsibilities for Care worker in the UK: Providing personal care and assistance to individuals in need. Supporting patients with daily activities such as dressing, bathing, and feeding. Monitoring and recording vital signs and health conditions. Administering medication as prescribed and following proper procedures. Assisting in mobility and physical exercises. Offering emotional support and companionship to patients. Communicating effectively with healthcare professionals and family members. Maintaining a clean and safe environment for patients. Following care plans and documenting patient progress. Skills Needed to Be Successful Empathy and compassion for individuals in need of care. Excellent communication and interpersonal skills. Ability to work well in a team and collaborate with healthcare professionals. Patience and understanding in dealing with diverse patient needs. Attention to detail for accurate recording and documentation. Ability to follow instructions and adhere to healthcare protocols. Flexibility and adaptability in responding to changing patient requirements. Problem-solving skills to address patient needs and challenges. Key Features CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Care Certificate Courses Details Course 01: The Care Certificate Preparation This comprehensive course provides a detailed understanding of the care sector and the key roles within it, covering essential knowledge and skills to achieve a professional certificate. Course 02: Safeguarding Children - Level 2 Designed for professionals working with children, this course provides comprehensive training on safeguarding laws, policies, and procedures to ensure the welfare of children. Course 03: Safeguarding Vulnerable Adults Training Ideal for professionals working with vulnerable adults, this training course covers the necessary knowledge and skills to prevent and address abuse and ensure the well-being of vulnerable adults. Course 04: Understanding Autism Level 3 This course introduces learners to different types of autism and equips them with the skills to effectively support individuals with autism. Course 05: Mental Health & Social Care Gain a comprehensive understanding of mental health and social care through this training course, covering important concepts and roles within the field. Course 06: Risk Management in Health & Social Care This course provides aspiring professionals with the tools and knowledge to identify and manage risks and hazards in health and social care settings. Course 07: Manual Handling Training Learn safe manual handling techniques and comply with health and safety legislation in this comprehensive training course designed for various industries. Course 08: Paediatric First Aid Training Develop the necessary skills to provide first aid to children and infants in this practical training course for individuals responsible for their welfare. Course 09: First Aid This course covers the fundamentals and advanced aspects of first aid, providing knowledge and skills to respond to various medical situations. Course 10: Health and Safety Level 2 Gain an in-depth understanding of health and safety regulations for various work settings, including procedures, risk assessment, and personal protective equipment. Course 11: Health and Social Care This comprehensive course provides a detailed understanding of the health and social care sector, covering essential knowledge and roles within the field. Course 12: Drugs Awareness Develop a comprehensive understanding of drugs and their impact through this course, equipping learners with essential knowledge for relevant professions. Course 13: End of Life Care Learn about end-of-life care and the skills needed to provide compassionate support to individuals in their final stages of life. Course 14: Child Care Designed for those working with children, this course covers various areas of child care and promotes the development, health, and safety of children. Course 15: Carer Gain comprehensive knowledge and skills related to the role of a carer through this training course, covering important aspects of caregiving. Course 16: Palliative Care This course provides a detailed understanding of palliative care, focusing on providing compassionate support to individuals with life-limiting illnesses. Course 17: Observation Skills for Carers Develop essential observation skills for effective caregiving through this comprehensive training course. Course 18: Medication Gain a detailed understanding of medication and its administration in health and social care settings through this training course. Course 19: Youth Work Training Ideal for those interested in working with young people, this course explores the opportunities and skills needed for a successful career in youth development. Course 20: Personal Development Skills Develop essential personal development skills for professional growth through this comprehensive training course. Course 21: Coronavirus (COVID-19) Awareness Course Stay updated with the latest information and health and safety guidelines regarding COVID-19 through this course. Accreditation These bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Care Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Online Course is ideal for individuals associated with the sector, such as: Healthcare Assistant Support worker Paediatric Nurse Child Support Worker Child & Adolescent Psychologist Dementia Carer Requirements No prior degree or experience is required to enrol in this course. Career path This course will help you to explore a variety of career paths in the related industry, including: Healthcare Assistant Support Worker Care Assistant, Coordinator Senior Healthcare Assistant Registered Nurse Social Worker Residential Worker Domiciliary Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
LOOKING FOR: ADULT FICTION Marilia Savvides founded The Plot Agency in 2024. She began her career in publishing at Peters Fraser and Dunlop, where she spent eight years, first as International Rights Agent, and later as Literary Agent, building her own list of authors. In 2019, she joined 42MP, where she worked as Literary Agent for four years, helping to launch and set up the Book Division. She is particularly interested in fiction that is beautifully written and cleverly constructed, but still accessible to a wide readership. She is often drawn to darker tales that weave together excellent characters and an impossible-to-put-down story, from immersive book club novels with a splash of suspense, crime and thrillers, accessible horror, and speculative, genre-bending or dystopian stories. She also adores smart, witty contemporary rom-com in the style of Emily Henry. In the thriller, crime and mystery space she is interested in most areas, except military thrillers and organised crime/ mafia / mob stories. Big hooks and clever set ups are a big bonus! She adores Karin Slaughter (especially her standalone novels) and Gillian Flynn. In the book club / reading group space, she’s particularly drawn to fiction in the vein of Jodi Picoult, Liane Moriarty and Celeste Ng, and absolutely fell in love with Bright Young Women by Jessica Knoll, both for the incredible voice, and the exquisite use of structure and time. Complicated family dynamics, empathetic and smart approaches to controversial issues, stand out protagonists (like Elizabeth Zott in Lessons in Chemistry or Bernadette in Where D’You Go Bernadette), long buried secrets, complicity, the road to justice, and impossible decisions, are all themes she finds herself drawn to. In the horror space, she’s a sucker for amazing female-centric stories in the vein of Yellowjackets, and the kind of contemporary, accessible horror that Stephen King always nails. She wants to get lost in a world that feels within reach of ours. In the speculative and dystopian spaces, she’s interested in genius ideas that set up big questions or reflect the most broken (and sometimes hidden) parts of society. She loves Octavia Butler, Margaret Atwood, George Orwell, and also adored The Leftovers, Station Eleven, Wanderers, and The Power. The what-ifs of life and fiction fascinate her. In the grounded sci-fi space, she’d love to find a smart, immersive, and accessible story like The Martian. She doesn’t represent fantasy or romantasy. In regards to sci-fi, unless it’s very grounded and has crossover potential to a mainstream audience, it’s not for her. In the romance space, she’s particularly drawn to smart, complex and witty characters, where the chemistry is jumping off the page. She loves contemporary settings and all the tropes, though the voice and characters must come first to make the reading experience fully immersive. She wants to be cackling, and rooting for the characters with all her heart. She is very hands-on editorially, and loves working with her authors to shape their manuscripts, and brainstorm ideas. The best part of the job is discovering debut authors, and helping them find a home for their books. Marilia would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document. (In addition to the paid sessions, Marilia is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025
The Diploma in Security Guard at QLS Level 4 offers a detailed approach for those seeking to advance their careers in security services. Designed with flexibility in mind, this course offers students an insightful understanding of security management principles, legislation, and risk assessments. It empowers you to master the complexities of security operations, all through a well-rounded online learning experience. Whether you're looking to start or elevate your career, this qualification is your gateway to understanding the nuances of professional security duties, safety protocols, and industry-standard procedures. This course goes beyond the basics, incorporating a complete career guide to ensure you're fully prepared for opportunities in security guarding and beyond. You'll learn everything from security system installations to managing incidents effectively. Whether you are aiming for a security officer position or looking to further your professional skills, this course will equip you with the theoretical knowledge and the essential framework to help you navigate the security landscape with confidence. The materials provided are designed to align with industry standards, ensuring that your learning is always in line with current best practices. No need to step foot in a classroom – all of this learning is at your fingertips. Good luck with your journey! ________________________________________________________________________ Key Features: FREEQLS - The Quality Licence Scheme Certificate CPD Certified Diploma in Security Guard Training 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Security Guard Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations ________________________________________________________________________ Complete Career Guide for Diploma in Security Guard at QLS Level 4 (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Security Guard. In addition to mastering the essentials of Security Guard, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Security Guard. Your dream career starts here! List of career guide courses included in Diploma in Security Guard at QLS Level 4 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the fundamental concept and significance of security measures. Evaluate career prospects for Security Guards in the UK context. Conduct security risk analysis and implement risk reduction strategies. Demonstrate proficiency in physical and information security protection methods. Execute efficient responses to immediate crisis situations. Utilize technology effectively for security management purposes. ________________________________________________________________________ Accreditation All of our courses, including the Diploma in Security Guard at QLS Level 4 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diploma in Security Guard at QLS Level 4 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become security professionals in the UK. Those interested in understanding security risk analysis and reduction. People seeking knowledge in general patrol tactics and techniques. Individuals looking to grasp laws and regulations related to security. Those desiring to enhance public relations and traffic control skills. Career path Security Guard - £20K to 25K/year. Security Supervisor - £25K to 30K/year. CCTV Operator - £22K to 28K/year. Loss Prevention Officer - £21K to 26K/year. Event Security Officer - £20K to 24K/year. Certificates CPD Accredited e-Certificates Digital certificate - Included QLS Endorsed Certificate Hard copy certificate - Included