5392 Courses

Overview 'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work.  In this Diploma in Customer Service & Handling Complaints course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time.  Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today. Why buy this Diploma in Customer Service & Handling Complaints? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Service & Handling Complaints you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Customer Service & Handling Complaints does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Customer Service & Handling Complaints was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Customer Service & Handling Complaints is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00

Safety, Security & Situational Awareness For Everyone The S3AFE™ Skills Program covers the fundamentals of situational awareness, demonstrates how to translate human behaviour, recognise observable indicators, both verbal and non-verbal and communicate or act in a way that will pre-empt violence. Course curriculum 1 Welcome & Administration How to navigate the learning platform Enrollment Process Trouble Shooting Student booklet - Note: Please download it and use it to take notes and follow the course. 2 Physiological Effects Lesson 1 - Introduction to S3AFE ACT Video Lesson 2 - Maslow & the Left of bang model Lesson 3 - Principles of Real-time Behaviour Lesson 4 - The Predator Mindset Lesson 5 - Dynamics of the brain in times of Stress or Under Threat Test 1 - Physiological Effects 3 Non-Verbal Communication Lesson 6 - Kinesics.pdf Behavioural analysis Lesson 7 - Pacifying behaviour Lesson 8 - Behavioural Indicators Handout 1 - Kinesic Cues Test 2 - Non-verbal Communication 4 Proxemics & Atmospherics Lesson 9 - Introduction to Proxemics Lesson 10 - Proxemics, distance and threat Lesson 11 - Being MADE Lesson 12 - Introduction to Atmospherics Lesson 13 - What atmospherics tell us Test 3 - Proxemics & Atmospherics 5situatiionalSafety & Security Lesson 14 - Colour Codes of Awareness.pdf Handout 2 - Colour Codes of Awareness Lesson 15 - Colour Coded Risk Evaluation.pdf Handout 3 - Risk Evaluation Guide Handout 4 - Recommended Reading List Final Assessment Training and Evaluation Feedback Form

This course offers an in-depth exploration of parental mental health and its impact on child protection. It covers various mental health disorders, including stress, anxiety, schizophrenia, personality disorders, mood disorders, eating and sleeping disorders, self-harm, and suicide. Participants will learn how these conditions can affect families and relationships, and gain insights into strategies for addressing family issues and building healthy relationships. Additionally, the course delves into safeguarding practices, assessing needs, providing help, and ensuring child protection within the context of parental mental health. Learning Outcomes: Understand the basics of mental health and its relevance to parenting and child protection. Identify and comprehend various mental health disorders and their implications. Explore strategies for managing stress, anxiety, and other mental health challenges. Gain insights into the complexities of schizophrenia and personality disorders. Learn about mood disorders and their potential impact on family dynamics. Understand eating and sleeping disorders in the context of parenting and family life. Address self-harm and suicide concerns while considering their effects on families. Acquire skills in assessing needs, providing help, and building positive relationships within families. Why buy this Diploma in Parental Mental Health & Child Protection at QLS Level 5?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Parental Mental Health & Child Protection at QLS Level 5 course is ideal for Parents, caregivers, and family members seeking understanding and coping strategies for parental mental health. Mental health professionals interested in working with families and children in challenging situations. Social workers, counselors, and therapists aiming to enhance their knowledge of family dynamics and child protection. Individuals working in child welfare, education, or healthcare industries focusing on family and child support. Prerequisites This Diploma in Parental Mental Health & Child Protection at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Family Support Worker - Average Salary: £23,000 - £30,000 per year. Mental Health Counselor - Average Salary: £28,000 - £38,000 per year. Child Welfare Specialist - Average Salary: £30,000 - £40,000 per year. Social Worker - Average Salary: £32,000 - £42,000 per year. Child Protection Officer - Average Salary: £35,000 - £45,000 per year. Certification After studying the course materials of the Diploma in Parental Mental Health & Child Protection at QLS Level 5 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Parental Mental Health & Child Protection Module 01: Introduction to Mental Health 00:19:00 Module 02: Stress and Anxiety Disorders 00:31:00 Module 03: Schizophrenia 00:25:00 Module 04: Personality Disorders 00:41:00 Module 05: Mood Disorders 00:21:00 Module 06: Eating & Sleeping Disorders 00:43:00 Module 07: Self-Harm and Suicide 00:19:00 Module 08: Solving Family Issues - Part 1 00:49:00 Module 09: Solving Family Issues - part 2 00:45:00 Module 10: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 11: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 12: Building Relationships 00:36:00 Assignment Assignment - Diploma in Parental Mental Health & Child Protection at QLS Level 5 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Discover a sanctuary of support with the COVID-19: Psychological First Aid course, a beacon of hope in a world grappling with the aftermath of a global health crisis. As the pandemic unfurls its complex tapestry of mental challenges, this course emerges as a crucial guide to navigating the emotional upheavals experienced by many. The curriculum commences with an enlightening introduction to the psychological dimensions of COVID-19, seamlessly transitioning into a deep dive into the psychological reverberations felt across various age groups and demographics, laying bare the stark reality of the pandemic's mental toll. The journey continues with a compassionate exploration of the specific mental health challenges faced by children, youth, and the elderly, each module tailored to address the nuanced impacts on these vulnerable groups. Equip yourself with an arsenal of strategies, from the psychological aids specifically curated for children's resilience, to robust coping mechanisms for all ages, culminating in an adept understanding of the World Health Organization's guidelines for maintaining mental wellbeing amidst the crisis. Learning Outcomes Gain an understanding of the psychological effects of COVID-19 across different age groups. Identify the unique mental health challenges imposed by quarantine and isolation. Learn targeted psychological aid techniques for supporting children's mental health. Develop effective coping strategies to mitigate stress related to the pandemic. Understand the implementation of remote psychological first aid and WHO's mental health guidelines. Why choose this COVID-19: Psychological First Aid course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this COVID-19: Psychological First Aid course for? Individuals seeking to support others facing psychological distress due to the pandemic. Healthcare professionals expanding their knowledge in psychological first aid. Educators and childcare providers advocating for children's mental wellbeing. Community leaders and policymakers formulating mental health initiatives. Volunteers and social workers engaged in COVID-19 relief efforts. Career path Mental Health Counsellor: £24,000 - £35,000 Community Health Worker: £20,000 - £30,000 Health Service Manager: £31,000 - £47,000 Child Wellbeing Specialist: £27,000 - £40,000 Public Health Advisor: £28,000 - £45,000 Crisis Support Worker: £22,000 - £33,000 Prerequisites This COVID-19: Psychological First Aid does not require you to have any prior qualifications or experience. You can just enrol and start learning.This COVID-19: Psychological First Aid was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to COVID-19: A Psychological First Aid Introduction to COVID-19 A Psychological First Aid 00:13:00 Module 02: Psychological Consequences Human Faced Due to COVID-19 Psychological Consequences Human Faced Due to COVID-19 00:32:00 Module 03: An Overview of the Impact of Quarantine on People during COVID-19 An Overview of the Impact of Quarantine on People during COVID-19 00:31:00 Module 04: Impacts of COVID-19 on Children's Mental Health Impacts of COVID-19 on Children's Mental Health 00:22:00 Module 05: Impacts of COVID-19 Contributing to Young Generation's Mental Health Impacts of COVID-19 Contributing to Young Generation's Mental Health 00:12:00 Module 06: Impacts on Older Generations Impacts on Older Generations 00:13:00 Module 07: Psychological Aids to be Taken regarding the Impacts on Children Psychological Aids to be Taken regarding the Impacts on Children 00:26:00 Module 08: Coping Mechanism for Stress during COVID-19 Coping Mechanism for Stress During COVID-19 00:19:00 Module 09: Psychological First Aid in COVID-19 Outbreak PFA in COVID-19 Outbreak 00:52:00 Module 10: Remote Psychological First Aid Options Remote Psychological First Aid Options 00:34:00 Module 11: Psychological Aid Instructions by WHO on Dealing Mental Health Issues Caused by The Pandemic Instructions by WHO on Dealing Mental Health Issues Caused by The Pandemic 00:22:00 Assignment Assignment - COVID-19: Psychological First Aid 00:00:00

Over-committed? Reduce your stress without disappointing others… Find out how to handle yourself well when your to-do list is out the door - in just 10 minutes! Working ‘harder’ isn’t the answer to being effective at work. This workshop helps you to recognise your default behaviour and helpful alternatives to managing competing requests on your time. Repeatedly saying 'yes' to requests that don't allow us to do our best work can end up with frustration on all sides - but we are often more afraid of the consequences of pushing back, or simply don't know how to do it with grace and professionalism. The 3 things you'll learn in this FREE introductory training: 1. The shocking facts of how stress changes the brain 2. The best thought disrupter for handling pressure 3. How to use the accountability ladder to boost your reputation for effectiveness at work Uncover the neuroscience behind your triggers and reactions to stressful workloads and find out how to switch into a more helpful way of working.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Health and Safety mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Health and Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Health and Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Health and SafetyBundle consists of the following premium courses: Course 01: Health and Safety at Workplace Course 02: Workplace First Aid Course 03: Health and Safety at Work and the Laws Course 04: Health and Safety in a Construction Environment Course 05: Health and Safety in a Business Environment Course 06: Working at Height Level 2 Course 07: Workplace Harassment Course 08: Anxiety Management Course Course 09: Cognitive Behavioural Therapy (CBT) Training Course 10: Care Planning and Record Keeping Course 11: Learn to Fight Procrastination Course 12: Physical & Mental Health Training Course 13: Manual Handling Course 14: Workplace Stress Management Course 15: Health and Safety for Freelancers and Digital Nomads Course 16: Risk Management Course 17: Mental Health Support Worker Course 18: Sexual Harassment in the Workplace Course 19: Lone Worker Safety Course 20: RIDDOR Training Course 21: Construction Safety Course 22: Personal Protective Equipment (PPE) Course 23: Site Environmental Health & Safety Manager Course 24: Asbestos Awareness Course Course 25: Working in Confined Spaces Level 2 Course 26: DSEAR Training Course 27: COSHH Training Course 28: PUWER Course 29: Fire Safety Course 30: Gas Safety Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Health and Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Health and Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Health and Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Safety at Workplace) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction and Property Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction and Property Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction and Property Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction and Property Management Bundle consists of the following premium courses: Course 01: Construction Industry Scheme (CIS) Course 02: Property Development Diploma Course 03: Property Management Training Course 04: Real Estate Investor Level 3 Course 05: Public Housing Management Course 06: Construction Management - Level 5 Diploma Course 07: Building Surveyor Course 08: Customer Service Course 09: Document Control and Management Course 10: Fundraising Course 11: Contract Management Training UK Course 12: Property Business Training - Level 5 Course 13: Leadership & Management Course 14: Leadership Styles Course 15: Self Confidence & Self Esteem Training Course 16: UK Land Management Complete Training Course 17: Public Speaking Skills - CPD Accredited Course 18: Property Law Course 19: Contracts Law UK Course 20: Decision Making in High Stress Course 21: Environmental Law & Impact Assessment Course 22: Working at Height Course 23: Effective Communication Skills for Technical People Course 24: Residential Property Sales Course 25: Land Surveyor Course 26: Cost Estimation for Multiplex Building with Xactimate Course 27: Time Management Training Course 28: Critical Thinking & Problem Solving Course 29: Creative Thinking and Innovation Course 30: First Aid at Work Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction and Property Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction and Property Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction and Property Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction and Property Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Industry Scheme) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training Are you ready to take your business skills to the next level? Introducing our power-packed bundle, the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training. This extraordinary package combines the expertise of three QLS-endorsed courses with the knowledge gained from five CPD QS accredited courses. With this comprehensive bundle, you'll unlock a world of opportunities and gain a competitive edge in the business realm. Our Mini MBA is the perfect foundation for your entrepreneurial journey, providing you with a solid understanding of key business concepts. Dive deep into the intricacies of Business Startup and equip yourself with the essential skills required to transform your ideas into successful ventures. Unlock the secrets of Entrepreneurial Mindset Training and develop the mindset of a true business innovator. But that's not all - you'll also gain access to five relevant CPD QS accredited courses that will further enrich your knowledge and expertise. Master the art of entrepreneurship, learn the ins and outs of Investment Banking: Venture Capital Fundraising for Startups, and gain valuable insights into Business Management and Business Law. Sharpen your Decision Making and Critical Thinking skills to make informed choices that lead to business success. What sets us apart is our dedication to your growth. With the three QLS-endorsed courses in this bundle, you'll receive hardcopy certificates to showcase your achievements. This tangible proof of your expertise will set you apart in a competitive business landscape. Whether you're a budding entrepreneur, a seasoned professional looking to expand your skill set, or an aspiring business leader, this bundle is tailor-made for you. Take the leap towards excellence and unleash your entrepreneurial spirit. Join us on this transformative learning journey and unlock a world of opportunities. Key Features of the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Mini MBA QLS Course 02: Business Startup QLS Course 03: Entrepreneurial Mindset Training Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mastering Entrepreneurship Course 02: Investment Banking: Venture Capital Fundraising for Startups Course 03: Business Management Course 04: Business Law Course 05: Decision Making and Critical Thinking In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Develop a comprehensive understanding of key business concepts. Acquire essential skills to launch and manage successful startups. Cultivate an entrepreneurial mindset for innovative thinking and problem-solving. Master the art of investment banking and venture capital fundraising. Gain expertise in business management strategies and techniques. Understand the legal framework of business operations. The Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Mini MBA, Business Startup with Entrepreneurial Mindset Endorsed Training bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Budding entrepreneurs seeking to launch their own business ventures. Professionals looking to expand their business knowledge and skill set. Aspiring business leaders aiming to enhance their strategic thinking abilities. Individuals interested in understanding the legal framework of business operations. Career path Business Manager: £30,000 - £70,000 per year Startup Founder/Entrepreneur: Varies widely based on the success of the venture. Investment Banking Associate: £50,000 - £100,000 per year Business Consultant: £40,000 - £80,000 per year Strategic Planner: £35,000 - £65,000 per year Legal Advisor: £35,000 - £70,000 per yea Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work