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Is it possible to imagine an office without Microsoft Office software? Surely your answer would be a big NO! It's a core computer skill that every employer wants from every employee and every employee wants to mention in the resume. The Microsoft Office course is a Bundle of everything you need to know for using the most essential software by Microsoft. From creating a file to analysing data, this course will make you familiar with all the important and amazing aspects. You will learn how to create a file and how to use various advanced tools in Microsoft Office from this Microsoft Office training. The course also includes the basic and advanced features of Microsoft Word, Excel, PowerPoint, Outlook and Access. This course will open a new dimension about your knowledge of Microsoft office. This comprehensive course is designed for those who are dreaming of establishing their career in an office job. On successful completion of the course, you will get accredited certification as proof of your in-demand skills in Microsoft Office, which will give a competitive advantage in the job market. Enrol Now to start boosting your Supply Chain Management skills! Key topics to be covered Microsoft Word (Documentation, Formatting, Referencing) Microsoft Excel (Macros, Formulas, What-If Analysis, Integration) Microsoft PowerPoint (Preparation, Animations and Transitions, Slide management) Microsoft Outlook (Sort, Filter, Organise messages, Contact and calendar management) Microsoft Access (Navigation with Forms, Formatting, Validation) Learning Outcomes Know the basic to advanced Microsoft Word skills, with this Microsoft Word course, including document management, comments, compare, review, captions, cross-references, bookmarks, hyperlinks, footnotes and endnotes, citations, table of contents, digital signature, data conversion and much more of Microsoft Word 2016. Learn about macros, conditional formatting, troubleshooting invalid data and formula errors, activity-troubleshooting invalid data and formula errors, sparklines, scenarios, what-if analysis, statistical analysis, importing and exporting XML data, and other advanced features in Microsoft Excel 2016. Master slide layouts, headers and footers, SmartArt, audio and video to create a presentation, use animation and transitions, annotate a presentation, set up a slideshow, record a presentation, secure a presentation, and other advanced features in Microsoft PowerPoint 2016. Learn the basic to advanced features of Microsoft Outlook and Microsoft Access. Get all the tips and tricks for the MS office package. Who is this course for? Anyone who wants to gain extensive knowledge, potential experience and professional skills in MS Office. Those who have interest in Microsoft Office courses are a perfect match. Students from any academic backgrounds Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path You can add this Microsoft office Course certification to your resume to get closer to securing your dream job. With the skills of MS Office, you will be prepared for any professional office environment setup. The Microsoft Office Course will equip you with skills that can be applied to a range of roles, especially in the corporate sector. Enrol in this Microsoft office Course certification today and increase your productivity in the office in no time! Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. What are you waiting for? Enrol in the Professional Childcare and Nannying Courses now!
Are you looking to enhance your Digital Communication skills? If yes, then you have come to the right place. Our comprehensive course on Digital Communication will assist you in producing the best possible outcome by mastering the Digital Communication skills. The Digital Communication course is for those who want to be successful. In the Digital Communication course, you will learn the essential knowledge needed to become well versed in Digital Communication. Our Digital Communication course starts with the basics of Digital Communication and gradually progresses towards advanced topics. Therefore, each lesson of this Digital Communication course is intuitive and easy to understand. Why would you choose the Digital Communication course: Lifetime access to Digital Communication course materials Full tutor support is available from Monday to Friday with the Digital Communication course Gain a complete understanding of Digital Communication course Accessible, informative Digital Communication learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Digital Communication Study Digital Communication in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Digital Communication course Curriculum Breakdown of the Digital Communication Course Module 01: Effective Business Communication Module 02: Ethics and Business Communication Module 03: Communication Across Cultural Borders Module 04: Collaborative Media and Technologies Module 05: Digital Channels for Business Messages Module 06: Business Problems Module 07: Structure and Cultural Diversity CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Communication course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Digital Communication. It is also great for professionals who are already working in Digital Communication and want to get promoted at work. Requirements To enrol in this Digital Communication course, all you need is a basic understanding of the English Language and an internet connection. Career path The Digital Communication course will enhance your knowledge and improve your confidence. Digital Marketing Specialist: £25,000 to £45,000 per year Social Media Manager: £25,000 to £40,000 per year Content Marketing Manager: £30,000 to £50,000 per year E-commerce Manager: £35,000 to £60,000 per year Digital Communications Manager: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
After establishing a solid base of fundamental sales techniques, you will further your understanding of identifying potential clients, applying specific strategies to your day-to-day professional business practice, networking and forming relationships, and good customer service. You will also discover how to best establish your personal brand through strong interpersonal and influencing skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Sales Techniques is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crisis Communication for HR Training 1:33:41 1: Module 01: Crisis and HR Manager 12:30 2: Module 02: Planning and Managing Communication 13:42 3: Module 03: Effective Communication 18:55 4: Module 04: Preparing for a Crisis 13:58 5: Module 05: Communication During and After a Crisis 12:45 6: Module 06: Building a Crisis Resilient Workforce 20:51 7: CPD Certificate - Free 01:00 Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Email Marketing: Email Marketing Course Online Would you like to start a career in email marketing to expand your skills and knowledge in this field? Our Email Marketing: Email Marketing Course will provide you with a solid foundation of knowledge in the relevant field. Email Marketing: Email Marketing Course provides insights into creating effective email campaigns to reach target audiences. This Email Marketing: Email Marketing Course covers crafting compelling subject lines and designing visually appealing content. Moreover, the Email Marketing: Email Marketing Course teaches how to optimize email delivery times, segment email lists, personalize messages, and analyze campaign performance. The Email Marketing: Email Marketing Course emphasizes email regulations and best practices to maximize engagement and conversion rates. Overall, Email Marketing: Email Marketing Course equips marketers with the knowledge and skills to execute successful email marketing strategies. So, what are you waiting for? Enrol in this Email Marketing: Email Marketing Course. Hurry up! Special Offers of this Email Marketing: Email Marketing Course This Email Marketing: Email Marketing Course includes a FREE PDF Certificate. Lifetime access to this Email Marketing: Email Marketing Course Instant access to this Email Marketing: Email Marketing Course Get FREE Tutor Support from Monday to Friday in this Email Marketing: Email Marketing Course Main Course: Email Marketing Course Courses with Email Marketing: Email Marketing Course Course 01: IT Security Training Course Course 02: GDPR Training Course [Note: Free PDF certificate as soon as completing the Email Marketing: Email Marketing Course] Email Marketing: Email Marketing Course Online Industry Experts Designed this Email Marketing: Email Marketing Course into 03 detailed modules. Course Curriculum of Email Marketing: Email Marketing Course Module 01: Introduction Module 02: Basics of Email Marketing Module 03. Types of Emails Module 04. Mailing List Module 05. How to Grow Your Mailing List? Module 06. How to Write an Email? Module 07. Email Deliverability Module 08. Email Marketing Metrics Module 09. A/B Test of an Email Campaign Module 10. Lead Nurturing Module 11. Increasing Conversions with Email Marketing Module 12. Email Marketing Tools Module 13. Email Marketing Automation Assessment Method of Email Marketing Course After completing each module of the Email Marketing: Email Marketing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Email Marketing Course After completing the MCQ/Assignment assessment for this Email Marketing: Email Marketing Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Email Marketing: Email Marketing Course Online This Email Marketing: Email Marketing Course is suitable for everyone. Requirements Email Marketing: Email Marketing Course Online Students who intend to enrol in this Email Marketing: Email Marketing Course must meet the following requirements: Email Marketing: Good command of the English language. Email Marketing: Must be vivacious and self-driven Email Marketing: Basic computer knowledge. Email Marketing: A minimum of 16 years of age is required Career path Email Marketing: Email Marketing Course Online Anyone who wishes to follow their dream profession as a digital marketing specialist should take the Email Marketing: Email Marketing Course. Certificates Certificate of completion Digital certificate - Included
Taking a Professional Business Etiquette course is crucial in today's competitive world of business. Business etiquette encompasses various aspects like communication skills, e-communication etiquette, meeting protocols, and cross-cultural understanding, all of which are essential in creating a favorable professional image. In a dynamic business environment, knowing how to conduct oneself with professionalism can significantly enhance career prospects. Employers in the UK place a premium on candidates who demonstrate polished business etiquette, often translating into better job opportunities and higher salaries. According to recent trends, the demand for professionals with adept business etiquette skills is on the rise, with a noticeable increase in job openings by 15% annually. Mastering these nuances not only boosts confidence in daily interactions but also fosters smoother collaboration and negotiation, ultimately contributing to personal and organizational success in the business sector. Key Features: CPD Certified Professional Business Etiquette Course Free Certificate from Reed CIQ Approved Professional Business Etiquette Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Business Etiquette Module 02: Communication Skills Module 03: e-Communication Etiquette Module 04: Meeting and Interview Etiquette Module 05: Internal and External Etiquettes Module 06: Cross-Cultural Learning Outcomes: Master fundamental business etiquette principles for professional success. Hone effective communication skills to convey messages with clarity and impact. Navigate the digital space gracefully with e-communication etiquette expertise. Perfect meeting and interview etiquette, leaving a lasting positive impression. Excel in internal and external etiquettes, building strong, lasting connections. Cultivate cross-cultural competence for seamless global business interactions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Professional Business Etiquette 1:22:16 1: Module 1: Basics of Business Etiquette Preview 11:17 2: Module 2: Communication Skills 14:50 3: Module 3: e-Communication Etiquette 12:25 4: Module 4: Meeting and Interview Etiquette 16:47 5: Module 5: Internal and External Etiquettes 12:25 6: Module 6: Cross-Cultural 13:32 7: CPD Certificate - Free 01:00 Who is this course for? This Professional Business Etiquette course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Professional Business Etiquette. Moreover, this course is ideal for: Business professionals aiming to enhance their workplace conduct. Entrepreneurs seeking to establish and maintain fruitful business relationships. Recent graduates entering the corporate world and keen on making a mark. Sales and marketing professionals aiming to build a positive brand image. Anyone looking to thrive in the interconnected global business landscape. Requirements There are no requirements needed to enrol into this Professional Business Etiquette course. We welcome individuals from all backgrounds and levels of experience to enrol into this Professional Business Etiquette course. Career path After finishing this Professional Business Etiquette course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Professional Business Etiquette are: HR Manager - £35K to 60K/year. Sales Executive - £25K to 50K/year. Marketing Coordinator - £22K to 40K/year. Executive Assistant - £25K to 45K/year. Customer Relations Manager - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to dive into the dynamic world of marketing? Equip yourself with the essential skills and knowledge to thrive in today's competitive market with our comprehensive Diploma in Marketing (Level 3) program. Designed to provide you with a solid foundation in marketing principles, this course will empower you to excel in various marketing roles and unleash your creativity in driving business success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Diploma in Marketing (Level 3), learners gain a comprehensive understanding of marketing principles and strategies. They start by exploring the fundamental concept of marketing and its importance in business. Next, they delve into setting effective marketing goals and identifying various types of marketing approaches. Through studying the marketing mix and funnel, learners discover how to develop and implement successful marketing campaigns. They also learn from common marketing mistakes, equipping them with the knowledge to avoid pitfalls. Effective communication skills are emphasized, focusing on conveying messages to the right audience in the right way. Additionally, learners explore techniques for engaging with customers and building strong relationships through effective customer communications. This curriculum provides a solid foundation for individuals looking to pursue careers in marketing or enhance their existing skills in the field. Course Curriculum Module 01: What is Marketing Module 02: Marketing Goals Module 03: Common Marketing Types (I) Module 04: Common Marketing Types (II) Module 05: The Marketing Mix Module 06: The Marketing Funnel Module 07: Marketing Mistakes (I) Module 08: Marketing Mistakes (II) Module 09: Communicating the Right Way Module 10: Customer Communications Learning Outcomes: Define marketing principles and strategies for effective business promotion. Set measurable goals aligning with organisational objectives for marketing campaigns. Identify various types of marketing strategies and their applications. Analyse components of the marketing mix for optimal business outcomes. Implement marketing funnel techniques to drive customer acquisition and retention. Evaluate common marketing mistakes and develop strategies for mitigation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Marketing (Level 3) 42:07 1: Module 01: What is Marketing 05:43 2: Module 02: Marketing Goals 03:50 3: Module 03: Common Marketing Types (I) 04:57 4: Module 04: Common Marketing Types (II) 05:14 5: Module 05: The Marketing Mix 03:44 6: Module 06: The Marketing Funnel 03:06 7: Module 07: Marketing Mistakes (I) 04:02 8: Module 08: Marketing Mistakes (II) 03:27 9: Module 09: Communicating the Right Way 03:32 10: Module 10: Customer Communications 03:32 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring marketers seeking foundational knowledge in marketing strategies. Small business owners aiming to enhance their marketing capabilities. Marketing assistants looking to advance their understanding of marketing principles. Professionals transitioning into marketing roles for career growth opportunities. Students interested in pursuing further studies in marketing or related fields. Career path Marketing Coordinator Social Media Manager Digital Marketing Assistant Sales Representative Market Research Analyst Brand Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Emotional Intelligence Online Training 39:36 1: Module 01: What is Emotional Intelligence 09:18 2: Module 02: Skills in Emotional Intelligence 02:59 3: Module 03: Tools to Regulate Your Emotions 02:57 4: Module 04: Verbal Communication Skills 02:49 5: Module 05: Non-Verbal Communication Skills 02:23 6: Module 06: Making an Impact 04:35 7: Module 07: Gaining Control 04:03 8: Module 08: Social Management and Responsibility 02:48 9: Module 09: Business Practices (I) 03:29 10: Module 10: Business Practices (II) 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.