22697 Courses

A positive work culture is essential for any organisation that wants to be successful. It can help to attract and retain top talent, boost productivity, and improve customer satisfaction. But how do you create a positive work culture? That's where this Building a Positive Work Culture: Principles of Organisational Behaviour Management course comes in.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity! Learning Outcomes: Upon completion of the Building a Positive Work Culture course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance. Who is this course for: This Building a Positive Work Culture course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture. Certification After studying the course materials of the Sourdough Cooking Essentials: Discover Artisan Cooking course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Sourdough Cooking Essentials: Discover Artisan Cooking course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors. Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00

Adult learners are a diverse group with different backgrounds and unique requirements. As an educator, understanding how adults learn is crucial in crafting educational experiences that truly resonate with them. This Mastering Adult Learning: A Comprehensive Guide for Educators course empowers you with the necessary knowledge and capabilities to provide effective teaching for adults. The course equips you with the tools to meet the different needs of adult learners and deliver learning experiences that are impactful and meaningful.   Get an in-depth understanding of the adult learner, familiarise yourself with fundamental learning theories, and master the principle of andragogy with Modules 01 to 03. Sharpen your educational strategies with our comprehensive approach. Modules 04 to 09 walk you through the various aspects of teaching adults, including planning educational programs, designing engaging learning experiences, and facilitating adult learning effectively. These modules help shape your knowledge and proficiency to make your educational sessions dynamic and impactful.   Keeping pace with the digital era, our course also ensures you are well-versed with the latest advancements in adult learning. Module 10 introduces you to the concept of adult learning in the digital age, while Module 11 explores current innovations and issues. The final module provides a detailed look into the provision of adult education and lifelong learning in the United Kingdom, making this course relevant and insightful for educators globally.    Embark on this journey with us and elevate your skills to become an expert in adult learning. Enrol in the course today! Learning Outcome: Upon completion of the Mastering Adult Learning course, you should be able to:   Grasp the core principles of adult learning and teaching methodologies. Understand and apply various learning theories in educational contexts. Implement andragogy for effective adult education. Master strategies for planning and designing adult educational programs. Hone skills for facilitating learning experiences tailored for adults. Adapt to the digital landscape of adult education. Gain insight into the adult education system and lifelong learning in the UK. Who is this course for: This Mastering Adult Learning course is ideal for:   Current educators aiming to specialise in adult learning. Aspiring teachers looking to gain a foothold in adult education. HR professionals seeking to enhance workplace training programs. Adult learners desiring a deeper understanding of their learning process. EdTech enthusiasts interested in the advancements in adult digital learning. Career Path: Our Mastering Adult Learning course will prepare you for a range of careers, including:   Adult Learning Tutor: £25,000 - £35,000 per year. Lifelong Learning Coordinator: £30,000 - £40,000 per year. Corporate Trainer: £35,000 - £50,000 per year. E-Learning Designer: £40,000 - £55,000 per year. Adult Education Program Director: £45,000 - £60,000 per year. Higher Education Lecturer (Adult Learning): £50,000 - £70,000 per year. Certification After studying the course materials of the Mastering Adult Learning: A Comprehensive Guide for Educators course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Adult Learning: A Comprehensive Guide for Educators course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Introduction to Adult Learner and Adult Learning Introduction to Adult Learner and Adult Learning 00:12:00 Module 02: Understanding Learning Theories Understanding Learning Theories 00:10:00 Module 03: Andragogy: A Theory of Adult Learning Andragogy: A Theory of Adult Learning 00:10:00 Module 04: Approaches to Adult Learning Approaches to Adult Learning 00:21:00 Module 05: Teaching Adults Teaching Adults 00:18:00 Module 06: Adult Learning Process and Practice Adult Learning Process and Practice 00:15:00 Module 07: Planning Programs for Adults Planning Programs for Adults 00:12:00 Module 08: Designing Learning Experiences Designing Learning Experiences 00:12:00 Module 09: Facilitating Adult Learning Facilitating Adult Learning 00:10:00 Module 10: Adult Learning in the Digital Age Adult Learning in the Digital Age 00:10:00 Module 11: Innovation and Issues in Adult Learning Innovation and Issues in Adult Learning 00:15:00 Module 12: The Provision of Adult Education and Lifelong Learning in the United Kingdom The Provision of Adult Education and Lifelong Learning in the United Kingdom 00:07:00

The Advanced Hair Stylist Training course provides comprehensive training in barbering, hair cutting, hair styling, and shampooing. Participants will gain essential skills and knowledge to become proficient in these areas of hairdressing, preparing them for a successful career as an advanced hair stylist. Learning Outcomes: Develop advanced barbering skills, including various cutting techniques and styles, enabling the creation of modern and classic men's haircuts. Master the art of hair cutting, understanding different cutting methods, layering techniques, and texturizing to create customized hairstyles for clients. Acquire proficiency in hair styling, learning how to create different looks using blow-drying, curling, straightening, and upstyling techniques. Learn proper shampooing and hair cleansing methods, ensuring optimal hair and scalp health for clients. Enhance communication and client consultation skills, understanding client preferences and providing personalized hair services based on their needs. Gain knowledge of hair care products and tools, selecting the most suitable ones for different hair types and styles. Develop a professional approach to time management, maintaining a well-organized work environment, and providing efficient hair services. Understand the importance of hygiene and sanitation in hairdressing, following industry best practices to ensure a safe and clean salon environment. Practice precision and attention to detail in hair cutting and styling, delivering high-quality results to meet clients' expectations. Demonstrate creativity and adaptability in hairdressing, staying up-to-date with the latest trends and techniques in the industry. Why buy this Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Barbering Who are Barbers 00:05:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Tools of the Trade (Barbers) 00:30:00 Hair Salon Equipments & Furnitures 00:15:00 Code of Practices for Barbering Services 00:45:00 Safe Startup Guide for Barbers 00:35:00 Shaving 00:40:00 Hair Cutting Cutting the Hair 00:15:00 Cutting: Barber Skills & Techniques 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Glossary of Cuts 00:05:00 Shampooing Shampooing 00:15:00 Mock Exam Mock Exam - Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training 00:20:00 Final Exam Final Exam - Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training 00:20:00

In the fast-paced environment of the workplace, accidents and emergencies can strike at any moment. 'Workplace First Aid Level 4' course emerges as a beacon of knowledge for those aspiring to be the difference-makers during these critical times. With a comprehensive curriculum spanning 21 modules, learners will be submerged into the world of workplace safety, from the basics to complex emergency management, mental health first aid, and even pandemic-specific guidelines. This curriculum doesn't just end at knowledge; it empowers and equips you to respond swiftly and effectively when every second counts. Learning Outcomes Understand the fundamentals and legal framework of workplace first aid. Master the skills of primary and secondary surveys during emergencies. Learn about emergency management, including CPR, AED, and handling fractures. Delve into the essentials of mental health first aid in a professional setting. Acquire knowledge about first aid protocols during the Coronavirus pandemic, ensuring safety and compliance. Why choose this Workplace First Aid Level 4 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Workplace First Aid Level 4 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Workplace First Aid Level 4 course for? Those responsible for workplace health and safety measures. Individuals aspiring to be certified workplace first aiders. Managers or team leaders prioritising team well-being. Professionals in high-risk environments like construction or factories. Anyone keen on enhancing their emergency response skills. Career path Health and Safety Officer: £25,000 - £40,000 Workplace First Aider: £20,000 - £30,000 Emergency Response Coordinator: £28,000 - £45,000 Mental Health First Aid Trainer: £22,000 - £38,000 Risk Assessment Manager: £35,000 - £50,000 Occupational Health Advisor: £30,000 - £45,000 Prerequisites This Workplace First Aid Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace First Aid Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Workplace First Aid Introduction to Workplace First Aid 01:03:00 Module 02: Appointed Persons in the Workplace First Aid Appointed Persons in the Workplace First Aid 00:24:00 Module 03: Incident Management at Work Incident Management at Work 00:37:00 Module 04: Classifications and Abbreviations Classifications and Abbreviations 00:19:00 Module 05: Emergency Management Emergency Management 00:27:00 Module 06: Primary Survey Primary Survey 00:22:00 Module 07: Secondary Survey Secondary Survey 00:29:00 Module 08: Basic First-Aid Techniques Basic First-Aid Techniques 00:44:00 Module 09: AED AED 00:26:00 Module 10: Minor Injuries at Workplace Minor Injuries at the Workplace 01:09:00 Module 11: Loss of Responsiveness and CPR Loss of Responsiveness and CPR 00:32:00 Module 12: Breathing Problems Breathing Problems 00:20:00 Module 13: Secondary Illnesses and Injuries Secondary Illnesses and Injuries 00:34:00 Module 14: Fractures and Dislocations Dealing With Fractures and Dislocations 00:16:00 Module 15: Call for an Emergency Call for an Emergency 00:12:00 Module 16: Things to Keep in Mind for A First Aider Things to Keep in Mind for a First Aider 00:18:00 Module 17: Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:34:00 Module 18: Mental Health First Aid in the Workplace Mental Health First Aid in the Workplace 00:26:00 Module 19: First Aid during CoronaVirus Pandemic First Aid during CoronaVirus Pandemic 00:26:00 Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations 00:39:00 Module 21: Remote Psychological First Aid Remote Psychological First Aid 00:43:00

The PLC Programming Diploma course is designed to provide in-depth knowledge of Programmable Logic Controller (PLC) programming. It covers various modules focusing on essential aspects such as understanding PLCs, learning important symbols, working with ladder diagrams, utilizing timers and counters, and mastering tasks in simulation environments. By the end of the course, participants will have a solid foundation in PLC programming principles and practical applications. Learning Outcomes: Understand the basics of PLC programming and its significance. Learn to identify and interpret important symbols used in PLC programming. Master the creation of ladder diagrams and their components. Gain proficiency in creating Start-Stop circuits. Explore scan cycles, markers, latched and unlatched outputs. Utilize timers and counters for time-based and counting functions. Practice PLC programming in simulation environments. Implement more complex tasks and scenarios in PLC programming. Why buy this PLC Programming Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PLC Programming Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring PLC programmers seeking comprehensive training. Engineering students interested in automation and control systems. Technicians and engineers wanting to enhance their PLC skills. Professionals in industries requiring PLC programming expertise. Prerequisites This PLC Programming Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PLC Programming Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path PLC Programmer: Design and implement PLC-based control systems. Automation Engineer: Develop automated processes using PLCs. Control Systems Technician: Maintain and troubleshoot automated systems. Industrial Engineer: Optimize manufacturing processes with PLCs. Maintenance Technician: Ensure proper functioning of automated equipment. Course Curriculum PLC Programming Diploma Module 1- Course Content 00:02:00 Module 2- What is LogixPro 00:04:00 Module 3- Overview on PLC 00:34:00 Module 4- Important Symbols 00:05:00 Module 5- Normally Opened, Normally Closed and Output Coils in Ladder Diagram 00:14:00 Module 6- Start Stop Circuit 00:17:00 Module 7- Task 1 in Batch Simulator 00:12:00 Module 8- Task 2 in Batch Simulator 00:11:00 Module 9- Task 1 in Door Simulator 00:13:00 Module 10- Scan Cycle and Markers 00:10:00 Module 11- Task 3 in Batch Simulator Part 1 00:14:00 Module 12- Task 3 in Batch Simulator Part 2 00:11:00 Module 13- Task 4 in Batch Simulator Part 1 00:13:00 Module 14- Task 4 in Batch Simulator Part 2 00:09:00 Module 15- Latched and Unlatched Output in Ladder Diagram 00:06:00 Module 16- Task 5 in Batch Simulatorc 00:15:00 Module 17- Task 6 in Batch Simulator Part 1 00:13:00 Module 18- Task 6 in Batch Simulator Part 2 00:12:00 Module 19- Timers in PLC 00:12:00 Module 20- Task 2 in Io Simulator 00:08:00 Module 21- Task 3 in Io Simulator 00:09:00 Module 22- Task 4 in Io Simulator 00:08:00 Module 23- Task 7 in Batch Simulator Part 1 00:27:00 Module 24- Task 7 in Batch Simulator Part 2 00:06:00 Module 25- Task 5 in Io Simulator 00:15:00 Module 26- Counters in PLC 00:05:00 Module 27- Task 1 in Silo Simulator 00:23:00 Module 28- Task 6 in Io Simulator 00:09:00 Module 29- Task 7 in Io Simulator 00:08:00 Module 30- Task 2 in Door Simulator 00:12:00 Module 31- Task 8 in Batch Simulator Part 1 00:25:00 Module 32- Task 8 in Batch Simulator Part 2 00:11:00 Assignment Assignment - PLC Programming Diploma 00:00:00

The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

The 'Diploma in Floristry and Flower Arrangement Training Courses' provides comprehensive knowledge and skills related to floristry, flower arrangement, and the art of creating beautiful floral designs. From understanding the significance of flower colors and symbolism to learning different floral arrangements and their preparation, this course equips learners with the expertise required to thrive in the florist sector. Learning Outcomes: Understand the fundamentals of floristry and the role of a florist in the industry. Recognize the symbolism and meanings associated with various flower colors. Identify different flowers and their meanings, and how to care for potted plants and cut flowers. Gain knowledge about plant diseases, common cultural disorders, and pests affecting roses. Explore the principles and techniques of floral arrangement design. Learn about various types of greenery and the significance of foliage in arrangements. Discover popular floral arrangement styles and their preparation process. Acquire practical skills in making floral arrangements, including container preparation. Master the art of creating corsages, boutonnieres, wedding bouquets, and funeral flowers. Familiarize yourself with the significance and preparation of funeral wreaths. Gain insights into the challenges and strategies to survive and excel in the florist sector. Why buy this Diploma in Floristry and Flower Arrangement Training Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Floristry and Flower Arrangement Training Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Floristry and Flower Arrangement Training Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in Floristry and Flower Arrangement Training Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Floristry and Flower Arrangement Training Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Floristry and Flower Arrangement Training Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Floristry and Flower Arrangement Module 01: Introduction to Floristry 00:15:00 Module 02: The Florist 00:30:00 Module 03: Flower Colors & Symbolism 00:30:00 Module 04: Different Flowers and Their Meaning 01:00:00 Module 05: Potted Plant Care 00:30:00 Module 06: Cut Flowers 01:00:00 Module 07: Plant Diseases 01:00:00 Module 08: Common Cultural Disorders 00:30:00 Module 09: Insects and Pests of Roses 00:30:00 Module 10: Garden Care to Prevent Diseases 01:00:00 Module 11: Principles of Floral Arrangement 01:00:00 Module 12: Floral Design 01:00:00 Module 13: Types of Greenery 01:00:00 Module 14: Role of Foliage in Arrangements 00:15:00 Module 15: Popular Styles and Arrangements 01:00:00 Module 16: Making Floral Arrangements 00:30:00 Module 17: Container Preparation 00:30:00 Module 18: Corsage & Boutonniere 00:30:00 Module 19: Wedding Bouquet 00:15:00 Module 20: Funeral Flowers & Meanings 00:15:00 Module 21: Funeral Wreath 00:15:00 Module 22: Surviving in Florist Sector 00:15:00 Mock Exam Mock Exam - Diploma in Floristry and Flower Arrangement Training Courses 00:20:00 Final Exam Final Exam - Diploma in Floristry and Flower Arrangement Training Courses 00:20:00 Assignment Assignment - Diploma in Floristry and Flower Arrangement Training Courses 00:00:00

Begin a journey with 'Learn to Create A Selling Strategy that Drives Sales,' a course tailored for those ready to revolutionize their sales approach. Envision yourself crafting strategies that not only reach but deeply engage your target market. Initiate your learning experience with a comprehensive introduction to the intricacies of selling strategies, where you'll gain insights into the mechanics and psychology behind effective sales techniques. This isn't just a lesson in sales; it's a blueprint for success in a highly competitive market. Progressing through the curriculum, you'll be guided in determining the most effective selling models for your product or service. Understanding these models is crucial for tailoring your approach to diverse customer needs and market dynamics. The course then takes you through the development of a robust selling strategy framework, providing the tools and knowledge to construct, implement, and refine strategies that consistently drive sales growth. By the end of this course, you will have transformed from a learner to a master strategist, equipped with the skills to significantly impact your sales results. Learning Outcomes Comprehend the fundamentals and importance of selling strategies. Identify and implement effective selling models. Develop a comprehensive selling strategy framework. Tailor strategies to diverse market and customer needs. Apply advanced techniques to consistently enhance sales performance. Why choose this Learn to Create A Selling Strategy that Drives Sales course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn to Create A Selling Strategy that Drives Sales course for? Sales professionals seeking to boost their performance. Entrepreneurs looking to increase their product or service sales. Marketing personnel aiming to integrate sales strategies in campaigns. Business owners seeking growth through improved sales tactics. Individuals aspiring to develop a career in sales and marketing. Career path Sales Manager - £28,000 to £55,000 Business Development Executive - £24,000 to £40,000 Marketing Strategist - £27,000 to £45,000 Entrepreneur/Self-Employed - Variable Account Executive - £26,000 to £42,000 Sales Consultant - £25,000 to £39,000 Prerequisites This Learn to Create A Selling Strategy that Drives Sales does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn to Create A Selling Strategy that Drives Sales was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Importance of a Selling Strategies 00:01:00 Selling Strategies Explained Direct and Indirect Models 00:02:00 Selling Models of Well Known Companies 00:02:00 Why Selling Strategy Matters 00:03:00 Choosing Your Sales Model 00:02:00 Do a Feasibility Check` 00:03:00 What Investors care about 00:01:00 Keys to Success 00:03:00 Additional Selling Strategies 00:05:00 Determine Your Selling Model(s) Determine Your Selling Model - Overview 00:04:00 Selling Model #1 - Online 00:05:00 Selling Model #2 - Retail 00:04:00 Selling Model #3 - Inside/Outside Sales 00:06:00 Selling Model #4 - Distributors 00:03:00 Selling Model #6 - Partners or System Integrator 00:05:00 Selling Model #7 - Independent Rep / Manufacturer Rep 00:05:00 Selling Model #8 - OEM / White Label 00:05:00 The Selling Strategy Framework Creating a Selling Strategy Framework 00:08:00 Step 1 - Determine Your Selling Model 00:04:00 Step 2 - Analyzing Your Competition 00:06:00 Step 3 - Examine the Costs 00:06:00 Step 4 - Internal Consistency 00:02:00 Step 5 - Creating Your Selling Strategy 00:08:00 Workshop Workshop: Create Your Selling Strategy 00:04:00 Additional Materials Resource - Learn to Create A Selling Strategy that Drives Sales 00:00:00

The 'JavaScript Foundations for Everyone' course is a comprehensive introduction to JavaScript programming designed for learners of all levels. Covering fundamental concepts and practical examples, this course equips participants with a solid foundation in JavaScript, including variables, data types, functions, scope, asynchronous programming, and error handling. With step-by-step demos and interactive modules, learners will gain the skills needed to confidently write, debug, and implement JavaScript code. Learning Outcomes: Understand the author's background and expertise in JavaScript. Explore the fundamentals of JavaScript and its role in web development. Analyze the strengths and weaknesses of JavaScript as a programming language. Write and execute JavaScript code using the Chrome browser console. Master JavaScript variables, data types, and their practical applications. Gain proficiency in JavaScript functions, scope, and hoisting. Implement asynchronous programming using timeouts, callbacks, and promises. Develop flow control and error handling mechanisms for robust code. Why buy this JavaScript Foundations for Everyone? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the JavaScript Foundations for Everyone there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This JavaScript Foundations for Everyone does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Beginners with no prior programming experience looking to learn JavaScript. Web developers seeking to enhance their JavaScript skills and understanding. Students and learners interested in web development and programming. Professionals aiming to add JavaScript proficiency to their skill set. Prerequisites This JavaScript Foundations for Everyone was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Front-End Web Developer - Median earning of £25,000 - £45,000 per year. JavaScript Developer - Potential earning of £30,000 - £60,000 per year. Full-Stack Web Developer - Median earning of £35,000 - £65,000 per year. Software Engineer - Potential earning of £40,000 - £80,000+ per year. Web Development Instructor - Median earning of £25,000 - £45,000 per year. Course Curriculum JavaScript Foundations for Everyone Module 01: About the Author 00:04:00 Module 02: Introduction to JavaScript 00:11:00 Module 03: Strengths and Weaknesses of JavaScript 00:15:00 Module 04: Writing JavaScript in Chrome 00:06:00 Module 05: JavaScript Variables 00:07:00 Module 06: Demo of JavaScript Variables 00:10:00 Module 07: Basic Types of JavaScript 00:07:00 Module 08: JavaScript Boolean 00:08:00 Module 09: JavaScript Strings 00:18:00 Module 10: JavaScript Numbers 00:16:00 Module 11: JavaScript Objects 00:13:00 Module 12: Demo of JavaScript Objects 00:07:00 Module 13: JavaScript Arrays 00:09:00 Module 14: Demo of JavaScript Arrays 00:26:00 Module 15: JavaScript Functions 00:06:00 Module 16: Demo of JavaScript Functions 00:08:00 Module 17: JavaScript Scope and Hoisting 00:10:00 Module 18: Demo of JavaScript Scope and Hoisting 00:07:00 Module 19: Currying Functions 00:03:00 Module 20: Demo of Currying Functions 00:07:00 Module 21: Timeouts and Callbacks 00:04:00 Module 22: Demo of Timeouts and Callbacks 00:08:00 Module 23: JavaScript Promises 00:05:00 Module 24: Demo of JavaScript Promises 00:07:00 Module 25: Demo of Javascript Async 00:04:00 Module 26: Flow Control 00:06:00 Module 27: Demo of Flow Control 00:07:00 Module 28: JavaScript For Loop 00:07:00 Module 29: Demo of JavaScript For Loop 00:04:00 Module 30: Demo of Switch Statements 00:05:00 Module 31: Error Handling 00:09:00 Module 32: Demo Project 01:11:00