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4782 Courses

Inner Child Healing course

By The Innocence Guru

A 6-week inner child healing course to help you to improve your mental health and wellbeing by understanding your childhood experiences and the beliefs and limitations these may have created in your present-day life. An introduction to connecting with your inner child, developing a relationship with them, learning how to parent them, protect them and empower them. This will enable you to understand your feelings, needs and boundaries and give you a set of tools to develop acceptance, love and compassion for yourself.

Inner Child Healing course
Delivered OnlineFlexible Dates
£180

Digital Operational Resilience Act (DORA)

5.0(4)

By LGCA | London Governance and Compliance Academy

Organisational resilience refers to an entity's capacity to anticipate, adapt, respond, and recover from a wide range of internal and external challenges, disruptions, and shocks while maintaining its core functions, values, and stakeholder relationships. It embodies a holistic and proactive approach that enables organisations to withstand adversity, minimize potential negative impacts, and emerge stronger in the face of uncertainty. After taking this module, students should be able to: Learn what is operational resilience. Understand the key aspects of operational resilience. Be aware of the EU Digital Operational Resilience Act (DORA). Learn which financial entities are covered by DORA. Understand DORA key definitions, terms and provisions.

Digital Operational Resilience Act (DORA)
Delivered Online On Demand
£84

Delivering Outstanding Customer Service

By NextGen Learning

A customer contacts a business with a problem. The customer service representative empathizes with the customer, listens actively, resolves the issue, and ensures customer satisfaction. Learning outcomes: Understand concepts and practices of customer service delivery to enhance customer satisfaction. Organize customer service delivery to ensure efficient and effective service. Analyse the structure of customer service to optimize business operations. Implement customer relationship management to strengthen customer loyalty. Evaluate the impact of customer satisfaction on brand reputation. Resolve customers' complaints and problems to maintain customer loyalty. Utilise social media tools and channels to enhance customer engagement. In the Customer Service & Environment course, you will learn how to deliver exceptional customer service that creates positive relationships between customers and businesses. You will learn about customer service concepts and practices, including how to organize and structure customer service delivery. You will also gain insights into the importance of customer relationship management and how it can help build customer loyalty. The course covers topics such as monitoring and resolving customer complaints and problems, as well as evaluating the impact of customer satisfaction on brand reputation. You will also learn how to use social media tools and channels to engage with customers and enhance their experience. This course is ideal for anyone who wants to enhance their customer service skills and knowledge, including customer service representatives, managers, and business owners. It is also beneficial for those looking to improve their understanding of customer relationships and satisfaction. Enrol in the Customer Service & Environment course today to learn how to create positive customer experiences that build strong relationships and enhance your business's reputation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives Customer service managers Business owners Anyone looking to improve their understanding of customer relationships and satisfaction Career path Customer service representative (£16,000 - £25,000) Customer service manager (£22,000 - £40,000) Customer experience manager (£27,000 - £50,000) Customer success manager (£28,000 - £55,000) Relationship manager (£28,000 - £60,000) Head of customer experience (£50,000 - £100,000)

Delivering Outstanding Customer Service
Delivered Online On Demand2 hours
£15

Stakeholder Management Skills for Better Business Outcomes

By NextGen Learning

Transform your business outcomes by mastering the art of Stakeholder Management. Develop skills to map, engage, and build strong relationships with stakeholders through effective communication and conflict management. Learning outcomes: Understand the importance of Stakeholder Management in achieving business success Explore the various Stakeholder Theories and their relevance to your organization Learn the art of Stakeholder Mapping to identify key stakeholders and their interests Develop skills to build strong business relationships with stakeholders and engage them effectively Master the art of Stakeholder Engagement through effective communication techniques Learn to manage Stakeholder Conflict to ensure successful business outcomes In today's fast-paced business world, the success of an organization is heavily dependent on how well it manages its stakeholders. This theoretical course on Stakeholder Management equips you with the knowledge and skills to achieve better business outcomes. The course is divided into eight modules, starting with an introduction to Stakeholder Management and delving into the various Stakeholder Theories. You will learn the art of Stakeholder Mapping to identify key stakeholders and their interests. The course then focuses on building strong business relationships with stakeholders and engaging them effectively through communication techniques. It also covers monitoring and evaluating stakeholder engagement and managing stakeholder conflict to ensure successful business outcomes. By the end of this course, you will have a comprehensive understanding of Stakeholder Management and the skills required to apply it to your organization for better business outcomes. Join us today and be a master of Stakeholder Management. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve stakeholder management skills Business students interested in stakeholder management theories Managers seeking to build strong relationships with stakeholders Anyone interested in understanding the importance of stakeholder management in achieving business success Career path Stakeholder Manager: £30,000 - £60,000 per year Business Relationship Manager: £35,000 - £70,000 per year Corporate Communications Manager: £40,000 - £80,000 per year Public Affairs Manager: £35,000 - £70,000 per year Corporate Social Responsibility Manager: £30,000 - £60,000 per year Business Development Manager: £30,000 - £70,000 per year

Stakeholder Management Skills for Better Business Outcomes
Delivered Online On Demand2 hours
£15

The Effective Leader's Guide to Receiving Feedback

5.0(1)

By Enspark

Learn how to graciously and effectively receive feedback to achieve better results in both your personal and professional life. Feedback is often viewed with trepidation, and yet it is an essential tool for growth and improvement. In this course, we will explore the concept of feedback, understanding the feedback filter and how to make it most effective, and creating a feedback-rich environment. This course equips you with the skills needed to become more open and receptive to feedback, fostering better relationships and personal growth. Learning Objectives Comprehend the concept of feedback and its significance in personal and professional growth, recognizing that feedback can be both positive and constructive in nature.;Learn how to effectively process and receive feedback by eliminating common filtering techniques and responding with openness and gratitude.;Create a feedback-rich environment by actively seeking feedback, encouraging others to provide feedback, and responding to feedback in a manner that fosters better relationships and personal development.

The Effective Leader's Guide to Receiving Feedback
Delivered Online On Demand30 minutes
£14.95

Account Management Diploma - CPD Certified

4.9(27)

By Apex Learning

The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

Account Management Diploma - CPD Certified
Delivered Online On Demand
£100

Counselling - CPD Accredited

4.9(27)

By Apex Learning

People in today's stressed-out society frequently deal with academic stress, divorce, losing their jobs, and many other issues. This Counselling course can assist you if you're interested in guiding people through challenging life issues in individuals, families, and communities. So Enrol in our course to gain the counselling skills you need to assist people in leading fulfilling lives. The notion of counselling, mental health and the laws governing it, as well as how to raise awareness of mental health, are some of the significant topics covered in this bundle course. You will gain knowledge about neuropsychology, child development, marital therapy, and counselling techniques for enhancing relationships. You'll learn how to improve your self-awareness and problem-solving skills by altering the way you think and act by utilising the power of painting, sketching, and modelling. Additionally, you will learn how to control your emotions and unsettling ideas with the Emotional Freedom Technique (EFT). The Counselling bundle also includes information on antisocial behaviour, body and brain optimisation for optimal performance, and dealing with addiction while also suffering from despair, anxiety, or another mental health issue. You will also comprehend domestic abuse and autism awareness. Additionally, you will discover how to enhance mental wellness through diet and nutrition. After completing this Counselling course along with further education and training, you may engage in the counselling profession. With experience, you can specialise in addiction, relationships, or bereavement support or work your way up to supervisor or trainer status for counsellors. You might transition into management or consulting as you gain expertise. This Counselling Bundle Consists of the following Premium courses: Course 01: Counselling Course Course 02: Mental Health Course Course 03: Mental Health Laws and Awareness - Level 2 Course 04: Neuropsychology and Development of Children Course 05: Couples Therapy & Counselling Course 06: Level 2 Art Therapy Course Course 07: Cognitive behavioural therapy Course 08: EFT - Emotional Freedom Technique Course 09: Anti Social Behaviour Course 10: Biohacking Your Physical and Mental Health Course 11: Addiction and Mental Health - Dual Diagnosis Course 12: Domestic Violence and Abuse Awareness - Level 2 Course 13: Understanding Autism Awareness and Diagnosis Level 2 Course 14: Food and Mood: Improving Mental Health Through Diet and Nutrition Learning outcome: Discover the qualities required to work as a counsellor. Learn more about the concept of mental health. Recognise mental health laws and learn how to be informed. Comprehend child development and neuropsychology. Know about couples therapy and counselling for improving relationships. Increase self-awareness with modelling, drawing, and painting. Improve your problem-solving skills by altering the way you think and act. Try the EFT for managing emotions and troubling thoughts. Uncover the various forms of antisocial behaviour which can be seen. Use biohacking to enhance your body's function and the health of your brain. Learn how to manage mental health issues while addressing addiction. Know the concept of domestic violence and how to recognise abuse. Have a basic understanding of autism awareness and the diagnosis process. Discover how to enhance one's mental health through diet and nutrition. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Counselling expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to improve their talents or advance their professions should take this Counselling course. Students with a passion for psychology will find this course especially engaging. Leaders/managers, coaches, teachers, and parents can get benefit from counselling course. This course might be useful to professionals studying counselling techniques or to anyone who enjoys learning new things for their own benefit. Requirements Our Counselling course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path After completing this Counselling course along with further education, training, and experience, you might be qualified to apply for a variety of trendy and in-demand occupations. Youth worker - Salary: £18,000 to £33,000 Social work assistant - Salary: £18,200 to £28,000 Cognitive behavioural therapist - Salary: £33,706 to £47,672 Art therapist - Salary: £33,706 to £47,672 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Counselling Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Counselling Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Counselling - CPD Accredited
Delivered Online On Demand
£100

EA/PA Excellence Workshop Virtual

5.0(1)

By Own Your Success

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual
Delivered OnlineFlexible Dates
£130 to £345

Early Childhood Education (In Spanish)

By Online Training Academy

This Early Childhood Education course is for SPANISH Speaking People Hey there, future changemaker! This Spanish Early Childhood Education course is perfect for anyone from Nursery Teachers to Special Educational Needs (SEN) Teacher. Are you ready to take on a journey that's as rewarding as it is impactful? Welcome to our Early Childhood Education course - where passion meets purpose, and every day is an adventure in learning and discovery! According to Reed a SEN Teaching Assistant can earn from £30,000 to £45,000 in a year depending on experience, location and other factors. Don't just teach-inspire! Enrol now and take on a rewarding journey of discovery and growth with our Early Childhood Education course. The future starts today! Translated in Spanish: ��Hola, futuro creador de cambios! Este curso de espa��ol de Educaci��n Infantil es perfecto para cualquier persona, desde profesores de guarder��a hasta profesores de necesidades educativas especiales (NEE). ��Est��s listo para emprender un viaje tan gratificante como impactante? Bienvenido a nuestro curso de Educaci��n Infantil, donde la pasi��n se encuentra con el prop��sito y cada d��a es una aventura de aprendizaje y descubrimiento. Seg��n Reed, un asistente de ense��anza SEN puede ganar entre £30 000 y £45 000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. No se limite a ense��ar: ��inspire! Inscr��base ahora y emprenda un gratificante viaje de descubrimiento y crecimiento con nuestro curso de Educaci��n Infantil. ��El futuro comienza hoy! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Module 01: Introducci��n a la planificaci��n y la ense��anza Module 02: Comprensi��n del desarrollo infantil Module 03: Objetivos y metas de aprendizaje Module 04: Comprensi��n del comportamiento y las relaciones Module 05: Ni��os con necesidades especiales Module 06: Planificaci��n y preparaci��n en la docencia Module 07: Discusi��n sobre curr��culo, evaluaci��n y seguimiento Module 08: Estructura y formato Module 09: Evaluaci��n y valoraci��n Module 10: Promoci��n del aprendizaje y el desarrollo Module 11:Mantenga una comunicaci��n s��lida con los estudiantes Module 12: Metodolog��a Module 13: Proporcionar el mejor entorno de aprendizaje Learning Outcomes: Demonstrate effective planning and teaching techniques for early childhood education. Apply knowledge of child development to tailor educational approaches appropriately. Formulate clear learning objectives and goals aligned with child development stages. Analyse behaviour and foster positive relationships within the learning environment. Adapt teaching strategies to accommodate children with special educational needs. Create and maintain an optimal learning environment for young children. CPD 10 CPD hours / points Accredited by CPD Quality Standards Early Childhood Education (In Spanish) 3:31:53 1: Module 01: Introducci��n a la planificaci��n y la ense��anza 06:30 2: Module 02: Comprensi��n del desarrollo infantil 31:44 3: Module 03: Objetivos y metas de aprendizaje 08:07 4: Module 04: Comprensi��n del comportamiento y las relaciones 10:10 5: Module 05: Ni��os con necesidades especiales 26:44 6: Module 06: Planificaci��n y preparaci��n en la docencia 23:31 7: Module 07: Discusi��n sobre curr��culo, evaluaci��n y seguimiento 16:08 8: Module 08: Estructura y formato 09:02 9: Module 09: Evaluaci��n y valoraci��n 19:05 10: Module 10: Promoci��n del aprendizaje y el desarrollo 22:29 11: Module 11: Mantenga una comunicaci��n s��lida con los estudiantes 09:13 12: Module 12: Metodolog��a 14:34 13: Module 13: Proporcionar el mejor entorno de aprendizaje 13:36 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring early childhood educators Teachers seeking to specialise in early years education Individuals interested in child development Those aiming to work in preschools or childcare settings Parents seeking to enhance their understanding of early education Career path Nursery Teacher Early Years Practitioner Childcare Worker Special Educational Needs (SEN) Teacher Early Intervention Specialist Preschool Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Early Childhood Education (In Spanish)
Delivered Online On Demand3 hours 30 minutes
£12

Attachment - Children's Care - Foundation Level

5.0(1)

By Think Tank Academy

Attachment underpins the relationships that Children and Young People have with staff and other Children and Young People.

Attachment - Children's Care - Foundation Level
Delivered Online On Demand45 minutes
£20