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Course Overview Learn the Latest Skills | Accredited by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job. People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Receptionist Office Administrator Secretary HR Personnel Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Security Threat Management course teaches you everything on the topic thoroughly from scratch so you claim a certificate of achievement for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of this Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our course is as follows: ***Security Threat Management *** Module 01: Introduction to Organisational Security Management & Threat Awareness Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Unlock the power of information with our comprehensive course on Information Management Fundamentals. Whether you're a seasoned professional or just starting your journey in the world of data, this course will equip you with essential knowledge and skills to navigate the complexities of information management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Information Management Fundamentals," learners delve into various aspects of handling and utilizing information effectively. They start by understanding the basics of information management, including its importance and how it is applied in different contexts. They explore management information systems, learning how organizations use technology to gather and process data for decision-making. Diving deeper, learners study databases and how information is organized and retrieved efficiently. They also examine strategies for managing information within an organization, focusing on planning and implementation. Ethical considerations are another crucial aspect covered, including issues related to data protection and social responsibility when handling information. Finally, learners gain insights into auditing information systems, ensuring they understand how to assess and improve information management practices. Throughout the course, emphasis is placed on practical applications and ethical considerations to prepare learners for roles where they manage and utilize information responsibly and effectively. Course Curriculum Module 01: Introduction to Information Management Module 02: Management Information Systems Module 03: Databases and Information Management Module 04: Information Management Strategy Module 05: Ethical and Social Issues and Data Protection Module 06: Auditing Information Systems Learning Outcomes: Understand foundational concepts in Information Management and its importance in organisations. Analyse the role of Management Information Systems in enhancing business operations. Evaluate different types of databases used in effective information management. Formulate strategies for efficient Information Management within organisational contexts. Examine ethical and social implications concerning data protection and privacy. Apply auditing techniques to assess the effectiveness of Information Systems. CPD 10 CPD hours / points Accredited by CPD Quality Standards Information Management Fundamental 1:23:19 1: Module 01: Introduction to Information Management 18:08 2: Module 02: Management Information Systems 09:17 3: Module 03: Databases and Information Management 17:08 4: Module 04: Information Management Strategy 10:28 5: Module 05: Ethical and Social Issues and Data Protection 18:00 6: Module 06: Auditing Information Systems 09:18 7: CPD Certificate - Free 01:00 Who is this course for? IT professionals seeking deeper insights into information management strategies. Business managers aiming to enhance organisational data handling capabilities. Students pursuing careers in data analysis and information governance. Consultants advising on technology-driven business solutions. Government officials involved in policy-making for data protection. Career path Data Analyst Information Systems Manager Database Administrator IT Security Consultant Compliance Officer Business Intelligence Analyst Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Do you feel like you're constantly running behind? Do you have so much on your plate that you can't seem to keep track of anything? If so, then you need to take the Diary Management course. This Diary Management course will teach you how to take control of your life by effectively managing your diary. Learning Outcomes: After completing this Diary Management course, you will be able to - Develop proficiency in diary management techniques and principles. Learn effective strategies for taking and organising notes. Master the art of scheduling and optimising time for increased productivity. Acquire skills to keep track of tasks and prioritise accordingly. Explore note-taking and diary management programs for enhanced efficiency. Immerse yourself in the world of diary management with our comprehensive course. Designed to elevate your organisational skills, this exploration will empower you with the knowledge and strategies needed to master the art of diary management. Get ready to transform your productivity and take control of your schedule. From Module 01, where you'll be introduced to the fundamentals of diary management, to Module 07, which reveals advanced tricks and optimization techniques, each module offers valuable insights and practical knowledge. Discover effective methods for taking and organising notes in Module 02, and unlock the secrets of efficient scheduling and time management in Module 03. Learn how to keep track of tasks and prioritise effectively in Module 04, and explore the benefits of note-taking and diary management programs in Module 05 and Module 06, respectively. Uncover the tricks and optimization strategies that will maximise your productivity in Module 07. Join us on this enlightening journey and unlock the potential of effective diary management. Certification Upon successful course completion, students can obtain a certificate titled Diary Management. You can get a digital certificate in a high-resolution PDF format for Free. If you prefer a hard copy and you live in the UK, we offer a professionally printed certificate mailed to your address for £3.99. International students can also request a hard copy certificate which will be shipped to your address outside the UK for £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diary Management course is perfect for - Professionals seeking to enhance their organisational and time management skills. Administrative assistants and secretaries responsible for managing calendars and schedules. Entrepreneurs and business owners looking to optimise their daily operations. Students and individuals aspiring to develop strong diary management abilities. Career path Executive Assistant: £24,000 - £45,000 per year Office Manager: £25,000 - £40,000 per year Personal Assistant: £20,000 - £35,000 per year Project Coordinator: £22,000 - £35,000 per year Virtual Assistant: £20,000 - £35,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

In an increasingly global world, understanding crime and the danger it poses is crucial to managing security and mitigating threats. This Security, Risk and Crisis Management for Security Professionals course will give you an advanced grasp of topics that have a critical influence on society, whether you're already working in security or wish to enter the industry. While you study this course and develop your potential as a security professional in subjects such as organisational security management, security risk analysis and risk reduction, physical and information security protection, business resilience and crisis management, you may study in any place that suits you. This course will focus on physical and information security protection within your organisation to protect your assets from theft or loss (both accidental and deliberate). You'll also look at how you can protect sensitive information from being used inappropriately by others outside your company boundaries. Finally, the last module will discuss the different laws and regulations that are relevant to various businesses, as well as the associated risks. Learning Outcomes: Acquire the necessary security management skills and understand the role of a security specialist. Learn more about how to handle security in an organisation. Understand how to do a security risk assessment. Gain expertise on how to combat cybercrime. Boost your security awareness. What will Make You Stand Out? On completion of this Security, Risk and Crisis Management for Security Professionals online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Security, Risk and Crisis Management for Security Professionals Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Security, Risk and Crisis Management for Security Professionals course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Security, Risk and Crisis Management for Security Professionals course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Security, Risk and Crisis Management for Security Professionals course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Did you know that sexual harassment continues to be a pervasive issue affecting millions of individuals in the workplace? In fact, studies have shown that a staggering 81% of women and 43% of men have experienced some form of sexual harassment in their lifetime. But there is hope. Introducing our empowering course, "Resolution Strategies for Sexual Harassment," where we provide you with the skills and techniques to address and resolve these incidents effectively. Join us in creating safer work environments as we equip you with the knowledge to prevent, address, and overcome sexual harassment. Together, let's make a stand and foster a culture of respect and dignity. Learning Outcomes: Identify and address instances of sexual harassment, fostering a safe and inclusive work environment. Understand the legal framework surrounding sexual harassment and organisational policies for prevention and resolution. Employ effective strategies to manage and resolve cases of sexual harassment in the workplace. Implement robust policies, procedures, and awareness campaigns to prevent sexual harassment. Navigate the aftermath of sexual harassment incidents through mediation, support mechanisms, and advocacy. Promote a culture of respect and accountability, ensuring the well-being and productivity of all individuals in the workplace. Gain the knowledge and skills to address sexual harassment effectively with our course, "Resolution Strategies for Sexual Harassment." Dive into the legal framework, organisational policies, and effective preventive measures to create a respectful work environment. Equip yourself with practical strategies for managing and resolving instances of sexual harassment. Foster a culture of accountability and support through our comprehensive training program. Ready to be part of the solution? Enrol now and empower yourself with the skills to combat sexual harassment in the workplace. Together, let's create a safer and more inclusive professional environment. Certification Upon course completion, you're eligible for a FREE certificate titled Sexual Harassment Awareness Training in PDF or hardcopy format. The PDF certificate will be sent to your registered email without any cost. For hardcopies, the UK delivery fee is £3.99 and the International delivery fee is £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Human Resources professionals responsible for managing and addressing instances of sexual harassment in the workplace. Managers and supervisors seeking to create a safe and respectful work environment, free from sexual harassment. Employees at all levels who want to understand their rights and responsibilities regarding sexual harassment. Individuals interested in promoting awareness, prevention, and resolution of sexual harassment incidents. Career path Human Resources Manager: £35,000 - £60,000 per annum Equal Employment Opportunity (EEO) Specialist: £30,000 - £50,000 per annum Workplace Mediator: £35,000 - £60,000 per annum Diversity and Inclusion Consultant: £40,000 - £70,000 per annum Compliance Officer: £30,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Become proficient before hiring month arrives. Encounter how to start a career in Human Resources or expand your existing HR skill set with this advance human resources (all in one) course from Compliance Central. The HR (Human Resources) course is for those who want to be successful. In the HR (Human Resources) course, you will learn the essential skills and gain the knowledge needed to become well versed in HR (Human Resources). Our Human Resources course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Recruitment course's lessons are all clear-cut and simple to comprehend. HR courses (Human Resources training) Learning Outcomes: You'll be a seasoned expert after completing this reputable Recruitment course. You will discover the following concepts - Overview of the Employment Sector The systems of the UK Recruitment Legislation The Interview and Recruitment Process Negotiation Strategies Key Performance Indicators for the Recruitment Industry Process of employee development and training Evaluation of Performance Management Employee Counselling and Motivation Providing for Health and Safety at Work Employee Termination and Conflict Resolution Communication and Organisational Skills Time and anxiety management Stand out in the job market by completing the HR (Human Resources) course. Get an accredited certificate and add it to your resume to impress your employers. Also, you can get prepared for CIPD certificate exam after completing this course. Key Highlights for Human Resources Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online course Modules Covers to Explore Multiple Job Positions Course contains advanced and latest curriculum study modules: Introduction An Overview of the Recruitment Industry The UK Recruitment Legislation The Recruitment Process Negotiation Techniques Key Performance Indicators for the Recruitment Industry Employee Training and Development Process Candidate Management Candidate Interview Processes Managing Meetings and Giving Feedback Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employer Records and Statistics Conflict Management Employee Termination Organisational Skills Communication Skills Stress Management Time Management Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to HR - Human Resources, such as- HR Administrator HR Country Lead Recruitment Consultant HR Graduate Coordinator Payroll Manager Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate.

[Updated 2024] This Equality, Diversity, and Inclusion course is designed to provide business owners, HR professionals and others who are responsible for maintaining a healthy work environment with the skills and knowledge. This Equality & Diversity Online Training course explores the Equality Act 2010 in detail, taking you through case study examples of behaviours in the workplace that constitute inequality, discrimination and bullying. You will also explore common stereotypes and prejudices regarding Equality, Diversity, and Inclusion that are associated with the business environment. Key Features of Equality & Diversity Online Course The CPD Certification Service (CPD UK) Accredited Equality & Diversity Training An instant PDF certificate and a hard copy included Fully online, interactive Equality & Diversity course with audio voiceover Course material developed by qualified experts Self-paced learning accessible via laptop, tablet, and smartphone 24/7 Learning assistance and tutor support Discounts on bulk purchases Free Gift... Free Resilience Training Course Equality & Diversity Course Curriculum Introduction to Equality, Diversity and Discrimination The Protected Characteristics Inappropriate Behaviour and Toxic Work Culture Equality & Diversity Legislation Integrating Equality and Diversity into Policy Implementing Equality & Diversity in Organisational Policy Implementing Equality & Diversity in Organisational Policy Equality & Diversity and Inclusion Legislation Writing the Equality & Diversity Policy and Conducting Audit Human Rights Promoting Diversity and Social Inclusion Equality Analysis Links between Values, Attitudes and Beliefs Basics of Discrimination Stereotypes, Prejudice, Discrimination and Bias Institutional Discrimination Unconscious Bias Affirmative Action Monitoring Equality and Diversity Creating an Ideal Workplace Learning Outcomes By the end of the Equality & Diversity course, learners will be able to: Demonstrate in-depth knowledge of Equality & Diversity in the workplace Understand the key elements of changing personal approach Learn how to break down Equality & Diversity barriers Understand the process of successful verbal communication skills Learn key strategies of non-verbal communication Learn key strategies and techniques of encouraging Equality & Diversity in the workplace Key methods of reprisal Explore techniques for dealing with diversity as a manager Learn key Equality & Diversity techniques to become proactive Accreditation Our Equality & Diversity course is fully CPD Certification Service (CPD UK) accredited. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Equality & Diversity course, you will immediately be sent a digital certificate. Also, yo can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Please Note: This is not a professional course. To get qualified, you may like to choose: Level 2 Certificate in Equality and Diversity (RQF) course. Requirements This Equality & Diversity in Workplace Level-3 course applies to the following professionals HR managers Business Owners Employers Supervisors Company Leaders Employees Career path Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per annum Diversity & Inclusion Manager: £24.04 - £46.17 per hour HR & EDI Manager: £42,000 - £45,000 per annum Team Leader Facilities: £30,151 - £32,020 per annum Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included