This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"
Throughout the phlebotomy training course for beginners, you will look at the theory behind phlebotomy and be allowed to develop your practical skill using the most up to date techniques and equipment. The course covers all of the competencies set out in CHS132 (National Occupational Standard for Phlebotomy). Once completed, you will have all of the skills and knowledge necessary to work as a phlebotomist. Course prerequisites This course is suitable for both medics and non-medics. A minimum of 21 years of age Good command of English Able to learn independently Course structure You are required to complete an online study and eight practical hours onsite. All courses are kept intimate with six learners in a class. Areas covered within the course: A background to phlebotomy Health and safety in phlebotomy Infection control Informed consent Anatomy and physiology of the arm Site selection - good and bad veins Complications that can arise when taking blood Needlestick Injuries; what they are and what to do How and where to correctly apply a tourniquet What is expected of a phlebotomist The importance of correct patient identification and informed consent Practice Kit included with virtual course
The BCS Essentials Certificate in Artificial Intelligence teaches the general principles of Artificial Intelligence, an introduction to Machine Learning and understand it's potential implications and capabilities. You will learn about human and artificial intelligence, the machine learning process, the different types of agents, the types of machine learning, the benefits, challenges and risks of a machine learning project, ethics in AI and the future of humans and machines in work. This is a great course for any person or organisation who needs to gain familiarity about Artificial Intelligence and Machine Learning before they commence a project; helping ensure the project approach is correct and avoid the common and costly pitfalls of technology projects.
Principles Balanced Body® Movement Principles The Balanced Body Movement Principles form the foundation of Balanced Body Education.
Agile Release Plans: On-Demand While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team
The mentorship program for all wedding photographer, from one of the worlds top 100. A course aimed around your interests and bespoke to you, from portfolio critique to business review with the option of joining me on a shoot.
We are proud to supply the latest fire awareness and fire warden training in West Sussex, Hampshire and Surrey. Using the latest technology we will prepare your workforce to deal with fire emergencies in the safest way possible whilst also keeping it fun and engaging.