19657 Courses

How to Get SEO Clients For Your Digital Marketing Agency This course shows you how to get SEO clients and grow your digital marketing agency. You will learn the most effective ways to reach out to businesses and offer your SEO services. We will cover proven client acquisition methods such as cold emails, job boards, freelancing sites, and social platforms. You’ll also discover how to use tools and systems to bring in leads on autopilot. Whether you’re just starting or want to scale up, this course gives you the steps to get results. Course Curriculum Introduction To The Course Freelancing - Elance, ODesk, Freelancer Cold Calling Cold Email Tactics and LinkdIn Indeed.com & Job Boards Thumbtack Facebook Contacts Craigslist & YellowPages Direct Mail Rank & Rent with Websites & YouTube Really Useful Tools for Lead Generation Conclusion (Learn more about this online course)

Occupational Therapy Online Course Occupational Therapy Course is the only profession that helps people to participate in the activities of everyday life. The therapy promotes health and well being through occupation. Occupational Therapy Course course covers the techniques you need to know for involving people with various activities and making them independent. Firstly, the course explains the very concept of occupational therapy and shows you the techniques while working with adults and kids. Then, you will know the basic anatomy of physiology such as Blood & the Immune System, Brain injuries, physical disabilities, etc. Next, the course teaches you creative and management skills including the use of creative activities, management and leadership skills, developing confidence and self-esteem and the techniques to deal with depression. Finally, the course covers the career growth and opportunities of occupational therapy and alternative career options. Course Curriculum Introduction to Occupational Therapy (Basic) Anatomy & Physiology Creative & Management Skills Career Growth in Occupational Therapy Individual (Client's) Development (Learn more about this online course)

Certificate in Anti Money Laundering Training If you are aspiring for a career in the financial industry or are currently working in this sector, this Certificate in Certificate in Anti Money Laundering Training Course is ideal for you. This course will teach you all the required skills you need in Anti-Money Laundering (AML). This comprehensive Anti-Money Laundering (AML) Course will deepen your understanding of the methods of money laundering, the economic and social consequences of money laundering, the process of money laundering, techniques to prevent terrorism financing and much more that will make you an certifiedAnti-Money Laundering (AML) specialist. After successful completion of this premium course you can acquire the required skills in this sector. This Anti-Money Laundering (AML) Course comes with accredited certification from CPD which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. Course Curriculum Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training (Learn more about this online course)

Health and Social Care Course The Health and Social Care Course offers a solid foundation for anyone who wants to work in the care sector. It covers key topics such as communication, equality, legal and ethical responsibilities, and safeguarding vulnerable people. You’ll learn what it takes to be a professional caregiver and how to promote the wellbeing of others in a safe and respectful way. Through this course, you’ll understand how to manage risks, support service users, and meet the high standards expected in the health and social care field. Whether you’re new to the sector or want to build on existing knowledge, this course gives you practical skills for real-world care settings. Course Curriculum Module 1: Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (Learn more about this online course)

Overview of AutoCAD Programming Using C#.NET Join our AutoCAD Programming Using C#.NET Level 7 course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The AutoCAD Programming Using C#.NET Level 7 course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The AutoCAD Programming Using C#.NET Level 7 course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This AutoCAD Programming Using C#.NET Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this AutoCAD Programming Using C#.NET Level 7. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the AutoCAD Programming Using C#.NET Level 7 course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This AutoCAD Programming Using C#.NET Level 7 is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the AutoCAD Programming Using C#.NET Level 7 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this AutoCAD Programming Using C#.NET Level 7 Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Course Outline and Introduction Module 01: Introduction 00:01:00 Module 02: Who is this course for? 00:01:00 Module 03: What Will I Learn from this Course? 00:01:00 Module 04: What is CSharp (C#)? 00:01:00 Module 05: What is AutoCAD .NET API? 00:01:00 Module 06: What are the advantages of programming in AutoCAD .NET API? 00:02:00 Unit 02: .Net Framework and Visual Studio 2017 Community Edition Module 01: Section Overview 00:01:00 Module 02:.NET Framework Architecture Overview 00:03:00 Module 03: .NET Framework Class Library, Common Type System, Common Language Runtime 00:03:00 Module 04: More about.NET Framework Common Language Runtime (CLR) 00:02:00 Module 05: Visual Studio 2017 Integrated Development Environment (IDE) 00:03:00 Module 06: Visual Studio 2017 IDE Demo 00:07:00 Unit 03: C# Fundamentals Module 01: Section Overview 00:03:00 Module 02: DataTypes and Variables - Value Types (signed/unsigned integers) 00:04:00 Module 03: DataTypes and Variables - Signed and Unsigned Integer Demo 00:06:00 Module 04: DataTypes and Variables - Floating Point and Decimal 00:02:00 Module 05: DataTypes and Variables - Floating Point and Decimal Demo 00:04:00 Module 06: DataTypes and Variables - Boolean 00:03:00 Module 07: DataTypes and Variables - Reference Types 00:03:00 Module 08: DataTypes and Variables - Class Type 00:03:00 Module 09: DataTypes and Variables - Class Type - Demo 00:11:00 Module 10: DataTypes and Variables - Interface Type 00:01:00 Module 11: DataTypes and Variables - Array Type 00:02:00 Module 12: DataTypes and Variables - Array Type - Demo (Single Dimension) 00:08:00 Module 13: DataTypes and Variables - Array Type - Demo (Multi Dimension) 00:10:00 Module 14: C# Operators Overview 00:02:00 Module 15: C# Assignment Operators 00:03:00 Module 16: C# Assignment Operators - Demo 00:06:00 Module 17: C# Unary Operators 00:02:00 Module 18: C# Unary Operators - Demo 00:02:00 Module 19: C# Primary Operators 00:03:00 Module 20: C# Primary Operators - Demo 00:07:00 Module 21: C# Equality Operators 00:01:00 Module 22: C# Equality Operators - Demo 00:02:00 Module 23: C# Additive Operators 00:02:00 Module 24: C# Additive Operators - Demo 00:01:00 Module 25: C# Multiplicative Operators 00:01:00 Module 26: C# Multiplicative Operators - Demo 00:01:00 Module 27: C# - Relational and Type Operators 00:04:00 Module 28: C# - Logical, Conditional and Null Operators 00:04:00 Module 29: C# - Logical, Conditional and Null Operators - Demo 00:07:00 Module 30: C# Keywords (Reserved Words) 00:04:00 Module 31: C# - Conditionals Overview 00:01:00 Module 32: C# Conditionals - If-Then-Else Statement 00:03:00 Module 33: C# Conditionals - If-Then-Else Statement - Demo 00:07:00 Module 34: C# Conditionals - Switch Statement 00:03:00 Module 35: C# Conditionals - Switch Statement - Demo 00:04:00 Module 36: C# - Loops Overview 00:04:00 Module 37: C# Loops - For Loop 00:02:00 Module 38: C# Loops - For Loop - Demo 00:02:00 Module 39: C# Loops - Foreach Loop 00:02:00 Module 40: C# Loops - Foreach Loop - Demo 00:05:00 Module 41: C# Loops - While Loop 00:02:00 Module 42: C# Loops - While Loop - Demo 00:02:00 Module 43: C# Loops - Do While Loop 00:02:00 Module 44: C# Loops - Do While Loop - Demo 00:03:00 Module 45: Modifiers Overview 00:04:00 Module 46: Debugging Overview 00:03:00 Module 47: Debugging - Demo 1 00:05:00 Module 48: Debugging - Demo 2 00:12:00 Module 49: Debugging - Demo 3 00:06:00 Module 50: Error and Exception Handling - Overview 00:02:00 Module 51: ExceptionHandling - Demo 1 00:07:00 Module 52: ExceptionHandling - Demo 2 00:07:00 Module 53: ExceptionHandling - Demo 3 00:13:00 Module 54: Introduction to Object Oriented Programming (OOP) 00:04:00 Module 55: OOP - Encapsulation - Demo (Part 1) 00:11:00 Module 56: OOP - Encapsulation - Demo (Part 2) 00:12:00 Module 57: OOP - Inheritance - Demo (Part 1) 00:07:00 Module 58: OOP - Inheritance - Demo (Part 2) 00:05:00 Module 59: OOP - Polymorphism - Demo (Part 1) 00:10:00 Module 60: OOP - Polymorphism - Demo (Part 2) 00:03:00 Unit 04: Exploring AutoCAD .NET API Module 01: AutoCAD .NET API - Overview 00:01:00 Module 02: AutoCAD .NET API Assemblies 00:02:00 Module 03: Using AutoCAD .NET API in C# - Hello AutoCAD Demo Part 1 00:12:00 Module 04: Using AutoCAD .NET API in C# - Hello AutoCAD Demo - Part 2 00:04:00 Module 05: AutoCAD .NET API Object Hierarchy 00:03:00 Module 06: AutoCAD .NET API - Application Object Overview 00:03:00 Module 07: AutoCAD .NET API - Document Object Overview 00:03:00 Module 08: AutoCAD .NET API - Database Object Overview 00:03:00 Unit 05: Creating AutoCAD Objects using AutoCAD .NET API Module 01: Creating AutoCAD Objects using AutoCAD .NET API - Overview 00:01:00 Module 02: Creating a Line Object - Lab (Part 1) 00:14:00 Module 03: Creating a Line Object - Lab (Part 2) 00:03:00 Module 04: Creating a MText Object - Lab 00:10:00 Module 05: Creating a Circle Object - Lab 00:07:00 Module 06: Creating an Arc Object - Lab 00:05:00 Module 07: Creating a LWPolyline Object - Lab 00:05:00 Unit 06: Manipulate AutoCAD Objects Module 01: Manipulate AutoCAD Objects - Overview 00:01:00 Module 02: Copy Object using C# - Theory 00:01:00 Module 03: Copy Object using C# - Lab (Part 1) 00:11:00 Module 04: Copy Object using C# - Lab (Part 2) 00:02:00 Module 05: Copy multiple objects using C# - Lab (Part 1) 00:09:00 Module 06: Copy multiple objects using C# - Lab (Part 2) 00:01:00 Module 07: Erase Object using C# - Lab (Part 1) 00:06:00 Module 08: Erase Object using C# - Lab (Part 2) 00:05:00 Module 09: Move Object using C# - Lab (Part 1) 00:06:00 Module 10: Move Object using C# - Lab (Part 2) 00:02:00 Module 11: Mirror Object using C# - Lab (Part 1) 00:10:00 Module 12: Mirror Object using C# - Lab (Part 2) 00:02:00 Module 13: Rotate Object using C# - Lab (Part 1) 00:07:00 Module 14: Rotate Object using C# - Lab (Part 2) 00:03:00 Module 15: Scale Object using C# - Lab 00:05:00 Module 16: Copy Object Exercise 00:02:00 Module 17: Copy Object Solution 00:06:00 Module 18: Erase Object Exercise 00:02:00 Module 19: Erase Object Solution 00:07:00 Module 20: Move Object Exercise 00:02:00 Module 21: Move Object Solution 00:06:00 Module 22: Mirror Object Exercise 00:02:00 Module 23: Mirror Object Solution 00:06:00 Module 24: Rotate Object Exercise 00:02:00 Module 25: Rotate Object Solution 00:06:00 Module 26: Scale Object Exercise 00:01:00 Module 27: Scale Object Solution 00:05:00 Unit 07: Exploring AutoCAD Dictionaries (Layers, LineTypes, TextStyles) Module 01: Exploring AutoCAD Dictionaries - Layers Overview 00:03:00 Module 02: Listing all the Layers in the drawing using C# 00:11:00 Module 03: Creating a Layer in AutoCAD using C# 00:09:00 Module 04: Updating a Layer in AutoCAD using C# 00:09:00 Module 05: Turning the Layer On/Off in AutoCAD using C# 00:05:00 Module 06: Thawing/Freezing Layer in AutoCAD using C# 00:04:00 Module 07: Deleting a Layer in AutoCAD using C# 00:03:00 Module 08: Locking/UnLocking a Layer in AutoCAD using C# 00:05:00 Module 09: Assigning a Layer to an AutoCAD object using C# 00:03:00 Module 10: Exploring AutoCAD Dictionaries - LineTypes Overview 00:01:00 Module 11: Listing all the LineTypes in the drawing using C# 00:07:00 Module 12: Loading a LineType in the drawing using C# 00:07:00 Module 13: Setting the Current LineType in AutoCAD using C# 00:03:00 Module 14: Deleting a LineType in AutoCAD using C# 00:03:00 Module 15: Setting a LineType to an object using C# 00:04:00 Module 16: Exploring AutoCAD Dictionaries - TextStyles Overview 00:01:00 Module 17: Listing all the TextStyles in the drawing using C# 00:08:00 Module 18: Updating current TextStyle Font in AutoCAD using C# 00:10:00 Module 19: Setting the Current TextStyle in AutoCAD using C# 00:08:00 Module 20: Setting a TextStyle to an object using C# 00:04:00 Unit 08: User Input Functions Module 01: User Input Functions Overview 00:01:00 Module 02: Using GetString Method - Lab (Part 1) 00:13:00 Module 03: Using GetString Method - Lab (Part 2) 00:10:00 Module 04: Using GetPoint Method - Lab 00:12:00 Module 05: Using GetDistance Method - Lab 00:04:00 Module 06: Using GetKeyWords Method - Lab (Part 1) 00:12:00 Module 07: Using GetKeyWords Method - Lab (Part 2) 00:02:00 Unit 09: Selection Sets and Filters Module 01: Selection Sets and Filters - Overview 00:02:00 Module 02: Using SelectAll Method - Lab (Part 1) 00:11:00 Module 03: Using SelectAll Method - Lab (Part 2) 00:02:00 Module 04: Using SelectOnScreen Method - Lab (Part 1) 00:06:00 Module 05: Using SelectOnScreen Method - Lab (Part 2) 00:01:00 Module 06: Using SelectWindow Method - Lab 00:08:00 Module 07: Using SelectCrossingWindow Method - Lab 00:08:00 Module 08: Using SelectFence Method - Lab 00:08:00 Module 09: Using PickFirstSelection Method - Lab 00:11:00 Module 10: Using SelectionSet Filters - Overview 00:01:00 Module 11: Using SelectionSet Filters - Selecting Lines 00:09:00 Module 12: Using SelectionSet Filters - Selecting MTexts Lab 00:07:00 Module 13: Using SelectionSet Filters - Selecting Polylines Lab 00:03:00 Module 14: Using SelectionSet Filters - Selecting Blocks (FrenchDoors) Lab 00:07:00 Module 15: Using SelectionSet Filters - Selecting Blocks (BiFoldDoors) Lab 00:04:00 Module 16: Using SelectionSet Filters - Selecting objects in a Layer (Walls) Lab 00:07:00 Module 17: Using SelectionSet Filters - Selecting all objects in a Layer (Stairs) Lab 00:05:00 Module 18: Using SelectionSets and Filters - Exercises 00:02:00 Unit 10: Developing Title Block Project - Hands On! Module 01: TitleBlock Project - Overview 00:05:00 Module 02: Creating Project and TBlock Class - Lab 00:14:00 Module 03: Creating Classes for each Paper Sizes - Lab 00:07:00 Module 04: Creating TitleBlock Class - Lab 00:14:00 Module 05: Handling User Selected Paper Size - Lab 00:05:00 Module 06: Creating the TitleBlock Border Lines - Lab 00:06:00 Module 07: Creating the Horizontal Partition Lines - Lab (Part 1) 00:11:00 Module 08: Creating the Horizontal Partition Lines - Lab (Part 2) 00:05:00 Module 09: Creating Vertical Partition Lines - Lab 00:11:00 Module 10: Project Check on the Partition Lines - Lab 00:07:00 Module 11: Creating the TitleBlock Labels - Lab (Part 1) 00:10:00 Module 12: Creating the TitleBlock Labels - Lab (Part 2) 00:09:00 Module 13: Creating the TitleBlock Labels - Lab (Part 3) 00:11:00 Module 14: Project Check on the Labels 00:07:00 Module 15: Creating Drawing Information Texts 00:08:00 Module 16: Debugging the TitleBlock Project - Lab 00:10:00 Module 17: Completing and Running the TitleBlock Plugin 00:05:00 Module 18: Audit Drawing Project - Overview 00:02:00 Module 19: Audit Drawing Project - Demo 00:07:00 Module 20: Creating the AuditDrawing Project 00:11:00 Module 21: Creating the AuditDrawing DisplayOnScreen Method 00:14:00 Module 22: Creating the AuditDrawing Write to TXT File Method 00:08:00 Module 23: Creating the AuditDrawing Write to CSV File Method 00:06:00 Module 24: Creating the AuditDrawing Write to HTML File Method 00:14:00 Module 25: AuditDrawing Plugin Demo 00:04:00 Module 26: Creating the AuditBlock Method 00:05:00 Module 27: Creating the AuditBlock GatherBlocksAndCount Method 00:16:00 Module 28: Creating the AuditBlock DisplayOnScreen Method 00:06:00 Module 29: Creating the AuditBlock WriteToTXTFile Method 00:05:00 Module 30: Creating the AuditBlock WriteToCSVFile Method 00:05:00 Module 31: Creating the AuditBlock WriteToHTMLFile Method 00:07:00 Module 32: AuditBlock Completed Component - Demo 00:12:00 Unit 11: Conclusion Module 01: Conclusion 00:01:00

Estate Agent Diploma Level 3 Are you interested in a career in real estate? The Estate Agent Diploma Level 3 course offers a simple and practical introduction to the UK property industry. You'll explore the daily tasks of estate agents, understand how property sales and lettings work, and gain a clear view of legal and financial aspects. From learning about viewings and negotiations to understanding property law and planning rules, this course gives you the knowledge you need to feel confident and prepared. Learning Outcomes Explain the role and responsibilities of an estate agent. Identify the different types of property agents in the UK. Handle client needs and understand buyer and seller behaviour. Describe the steps involved in property viewings and valuations. Understand how to manage property negotiations. Who is this for? This course is ideal for anyone who wants to start a career in real estate or become an estate agent in the UK. It is also great for those already working in the industry who want to refresh their skills or learn more about legal and financial areas. No prior experience is needed, so if you are curious about property sales or lettings, this course is made for you. Career path Completing this course can lead to many exciting jobs in the UK property sector. You could work in estate agencies, lettings, property management, or investment property services. It also supports further training and qualifications in real estate. Prerequisites There are no formal entry requirements for this course. You just need a good level of written and spoken English, and an interest in real estate or property sales. It is suitable for all learners, including beginners. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

The Expand a Business to Other Countries course gives you the knowledge to grow your business beyond borders. You will learn how to research new markets, understand customers, plan strategies, and use marketing tools the right way. This course breaks down business expansion into easy steps, helping you think clearly and act smartly in global markets. It covers marketing, customer behaviour, branding, pricing, communications, and strategic planning. Course Curriculum ✓ Module 01: Basics of Marketing ✓ Module 02: The Marketing Process ✓ Module 03: Strategic Marketing ✓ Module 04: Marketing Environment ✓ Module 05: Market Segmentations ✓ Module 06: Consumer Buying Behaviour ✓ Module 07: Business Markets and Buying Behaviour ✓ Module 08: Marketing Research ✓ Module 09: Product Strategy ✓ Module 10: Branding Strategy ✓ Module 11: Product Life Cycle ✓ Module 12: Pricing Strategy ✓ Module 13: Marketing Channels ✓ Module 14: Integrated Marketing Communications ✓ Module 15: Advertising and Sales Promotion ✓ Module 16: Personal Selling and Public Relations ✓ Module 17: Direct and Digital Marketing ✓ Module 18: What is Marketing? ✓ Module 19: Common Marketing Types (I) ✓ Module 20: Common Marketing Types (II) ✓ Module 21: The Marketing Mix ✓ Module 22: Communicating the Right Way ✓ Module 23: Customer Communications ✓ Module 24: Marketing Goals ✓ Module 25: The Marketing Funnel ✓ Module 26: Marketing Mistakes (I) ✓ Module 27: Marketing Mistakes (II) ✓ Module 28: An Introduction to Strategic Planning ✓ Module 29: Development of a Strategic Plan ✓ Module 30: Strategic Planning for Marketing ✓ Module 31: Strategic and Marketing Analysis ✓ Module 32: Internal Analysis ✓ Module 33: External Analysis ✓ Module 34: Market Segmentation, Targeting and Positioning ✓ Module 35: Approaches to Customer Analysis ✓ Module 36: Approaches to Competitor Analysis Learning Outcomes Understand the key ideas behind marketing. Learn how the marketing process works. Study customer behaviour in different markets. Discover how to segment and target new markets. Explore product, pricing, and branding strategies. Create effective advertising and promotion plans. Understand how to use digital and direct marketing. Develop a strategic marketing plan for growth. Analyse competitors and customers clearly. Gain skills to enter international markets with confidence. Who is this course for? This course is ideal for business owners, entrepreneurs, and managers who want to grow their company in new countries. It also suits marketing professionals and students eager to learn how global markets work. If you plan to take your product or service to an international level, this course is for you. Eligibility Requirements You don’t need any formal experience to join. A basic interest in business or marketing is enough. This course is simple and clear, and anyone with a desire to grow a business can join. Career Path Once you finish this course, you can pursue roles such as marketing manager, global strategist, brand manager, or business development officer. You can also use these skills to grow your own business or help other companies enter new markets. This course opens doors in international business, trade, and marketing fields. (Learn more about this online course)

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Did you know that there is no legal obligation for barbers to possess any particular degree or to carry a general license? It indicates that just a particular skill set is required to work in this field. If you have no prior experience with Barbering and Hairdressing, we've got you covered. We provide a thorough Barbering and Hairdressing course that covers practically all the information you want. In this Barbering and Hairdressing course, you will explore different tools required for barbering. You will learn the social aspect of the business, how to interact with clients, deal with financial issues, and technical skills. Additionally, we will also provide modules emphasising clipper work, scissor work, beard work, and many more. Suppose you are prepared to put in the time and effort. In that case, this Barbering and Hairdressing course, which is a compilation of experience and research, will teach you the best methods for giving a thorough haircut, and you will be looking forward to launching your business in no time. This is an excellent place to start if you are interested in a career in Barbering and Hairdressing, whether full- or part-time. It's worth a go, even if you just want to do something artistic in your own time. Don't miss out. Enrol Now! Upon successful completion of the Barbering and Hairdressing course, you will be able to, Explore the tools required for barbering. Learn the social aspect of the barbering business. Discover different financial aspects of this business. Improve your understanding of interacting with clients. Determine the fundamental technical skills required for Barbering and Hairdressing. Gain a thorough grasp of a clipper, scissors, and beard work. Barbering is a kind of service given to men for haircutting and styling requirements. Barbers work to help shave, cut, and grow the hair of the head and neck area. A barber not only cut hair but also often provide facial hair removal services for men. Take a step toward a brighter future! Why Prefer this Barbering and Hairdressing Training Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Barbering and Hairdressing course: Module 1: Introduction Introduction Tools The social aspect of the business part one The social aspect of the business part two How to interact with the clients Negotiating and dealing with the financial aspect of the business Dealing with your coworkers the problem that you might face Module 2:Technical skills Consultation After the consultation Clipper work 1 Clipper work 2 Clipper work 3 Clipper work 4 Scissor work Scissor work 2 Beard's work 1 Beard's work 2 Conclusion and end of the course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Barbering and Hairdressing course is ideal for: Anyone who wants to become a barber. Individuals are interested in barbering. Professionals who want to discover a fresh creative side business. Anyone looking for a hobby? Requirements You will not need any prior background or expertise to enrol in this Barbering course. Career path This Barbering and Hairdressing course is uniquely designed to benefit the following career options. Barber Hairdresser Hair Stylist In the United Kingdom, the average salary of these professions ranges from £20,000 to £30,000 per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.