959 Courses

Customer Service Essentials 1 Day Training in Wolverhampton

Customer Service Essentials 1 Day Training in Lincoln

Customer Service Essentials 1 Day Training in Doncaster

Customer Service Essentials 1 Day Training in Preston

Step into the dynamic world of marketing and master the intricacies of customer relationship management with our enlightening course on 'Marketing & CRM.'

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Customer Service Essentials 1 Day Training in Liverpool

Customer Service Essentials 1 Day Training in Worcester

Customer Service Essentials 1 Day Training in Dublin