2539 Courses

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients. Course Highlights Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Active Listening Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Active Listening Accredited Diploma Course Overview FREE 00:05:00 What is Active Listening? FREE 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Accredited Diploma 00:20:00 Final Exam Final Exam- Active Listening Accredited Diploma 00:20:00

Cleaning Operative Overview Ever wondered how seemingly ordinary spaces sparkle with cleanliness? The answer lies in the meticulous hands of Cleaning Operatives, the unsung heroes who ensure hygiene and comfort in our homes, workplaces, and public spaces. This comprehensive course is your passport to joining this essential profession, equipping you with the knowledge and skills to transform cleaning into a rewarding career. Embark on a journey through the diverse world of cleaning, from the fundamentals of handling equipment and tackling everyday grime to specialized techniques for kitchens, offices, and even commercial spaces. Gain valuable insights into handling non-routine waste, chemical safety protocols, and even the intricacies of starting and managing your own cleaning business. Whether you envision yourself working independently or as part of a team, this course empowers you to excel. Hone your customer service skills to build lasting relationships, learn effective staff management techniques, and delve into the art of marketing and securing new clients. With expert guidance, you'll gain the confidence to navigate the administrative aspects of running a successful cleaning business, including insurance, tax, and equipment management. Why You Should Choose Cleaning Operative Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cleaning Operative is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cleaning Operative is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cleaning Operative Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00

Turn that pocket-change into a large stack of cash Are you tired of not being able to market your products the right way? Facing problems to set yourself apart from competitors? Then this course is definitely for you. Niche market is defined as a seller's ability to promote and sell a product or services to consumers. Through this course you will definitely learn to do all of this, and much more. Learn to manipulate the market requirement to suit your needs. You will get an elaborate explanation on Micro Niche and Niche Marketing. Explore how to use keywords and back links in order to build quality Micro Niche Websites and market your products. Another fact that remains is you are not the only person in the market who seeks out opportunities. And that is why you must separate your brand from the rest, which you can learn in the later part of this course. Also see how to use social media and videos to spread your brand all over. After all of these facts, I know you would definitely want to take this course, so get a move on now. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Niche Marketing and Branding Introduction FREE 00:30:00 What is Niche Market? FREE 00:30:00 Benefits of Micro Niche and Niche Marketing 00:30:00 Difference Between Niche Marketing And Mass Marketing 00:30:00 Micro Niche Marketing 00:30:00 How to build Quality Micro Niche Websites to Earn More 00:30:00 Using Keywords 00:30:00 Using Backlinks 00:15:00 How can you Make Money out of Micro Niche Websites? 01:00:00 How Can you Promote Your Brand Through Micro Niche Marketing 01:00:00 Types of Micro Niche Software 00:30:00 Micro Niche Finder 00:30:00 Benefits of Using Micro Niche Finder 00:30:00 Why is it a Bad Idea to target a Single Keyword 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Do you have Passion for Nails? Are you ready to build and maintain relationships with clients? Do you feel being creative with Nail Styles and Designs? Then, this Online Course is for you. Onces you will finish it you will be ready to clean, shape, trim, file, smooth and polish nails.   Nail Technician Course Introduction This Nail Technician Diploma comprises of 25 informative modules that takes around 20 hours to complete. The course is accompanied by a host of instructional videos, helpful illustrations, how-to instructions, advice and more. During the nail technician course you will have access to online support as you study the introduction to nails, how to start your own business, nail art, marketing your business and so much more. The nail technician course is offered online at an affordable price, giving you the ability to study in the comfort of your own home and at your own pace. You can access the modules anywhere where you have an internet connection and from any smart device. On completion, you can download and print your certificate, which you can use to boost your career as a nail technician moving forward.   Sample tutorial to create nails from the beginning using acrylic application What will you learn on this online nail technician course This course is brimming with 25 modules designed to give you complete training in becoming a successful nail technician and providing you with guidance and insight to starting your own nail salon Understand nail technology and what a nail technician does Learn the different skin layers and how this plays a role in nail technology Get an understanding of nail anatomy, how fast nails grow and the different sections of the nail that you need to know as a nail technician Learn how to prepare your work area effectively. This module covers hygiene and the importance of cleaning your work area effectively between patients Understand the importance of consulting with your clients, offering guidance and how to give clients clear instructions on how to care for their nails moving forward Learn how to perform a manicure from the supplies you will need and how to shape the nails for the best results Learn the art of performing the perfect pedicure each and every time. This module will provide you with the advice you need from what supplies you will need to removing old nail polish to shining nails and more Understand the art of false nails from the supplies you will need to adding plastic tips, lengthening acrylics and finishing off acrylic nails perfectly This module will teach you how to incorporate a hand and arm massage into your nail appointment to provide your clients with an added service Understand all there is to know about gel nails and what makes them so popular You will also get step by step instructions on completing gel nails along with a useful instructional video Get useful advice on using nail tips Learn all there is to know about nail art. Know why a base coat is so important, get inspiration for designs and more Get some valuable tips on nail maintenance and how to help your clients make their manicure and pedicure last longer The importance of health and hygiene and how to keep your work station clean at all times An introduction to salon management Advice on starting your own salon, working as a technician or starting a mobile business Learn how to set up a successful salon with decoration tips and advice Marketing, pricing and merchandising in your salon Understand about staffing your salon, employee law and everything you need to know when it comes to adding staff members to your salon Get valuable insight into customer relations management to ensure the highest levels of customer service at all times Learn to manage costs effectively, along with the importance of reporting and record keeping Benefits of the Nail Technician Diploma   Once you will finish this Online Course, you will be ready to begin your Career as a Nail Technician. You will be ready to work as a Nail Technician or even having your own business. Are you ready for that? Don't wait more time, the future is here, the new future can be tomorrow.   Some of the benefits taking this Nail Technician Online Course  Improved career opportunities Ability to enjoy consistent earnings Study in the comfort of your own home online Study at your own pace Affordable study solution No traveling costs Recognized certification on successful completion and passing of the multiple-choice test Course Content Module 1: Introduction to Nail Technology Module 2: Anatomy of the Skin Module 3 : Nail Anatomy Module 4 : Preparing Your Work Area Module 5 : Client Consultation and Communication, Preparing Your Client Module 6 : How to Perform a Manicure Module 7 : How to Perform a Pedicure Module 8 : Artificial Nails Module 9 : Arm and Hand Massage Module 10 : Gel Polish Module 11 : Nail Tips (Shaping and Painting & Artificial Tips) Module 12 : Basic Nail Art Module 13 : Nail Maintenance Module 14: Health and Hygiene Module 15: An Introduction to Salon Management Module 16: Start a salon, become a mobile technician, or work for someone else? Module 17: Setting up a Salon and Red Tape Module 18: Salon Decoration Module 19: Marketing Your Nail Salon / Service Module 20: Setting Your Pricing Module 21: Merchandising Your Salon Module 22: Employees and Staffing Module 23: Customer Relationship Management Module 24: Managing Costs Module 25: Forms and Record Keeping

Learn about lead safety and health impacts with our comprehensive Lead Awareness Training course. Explore exposure risks, prevention strategies, and legal regulations to protect yourself and others.

Earn your Criminology Diploma with our comprehensive course. Explore topics such as crime classification, violent crimes, criminal psychology, forensic science, profiling, victimology, and the criminal justice system in England and Wales. Ideal for aspiring criminologists and law enforcement professionals.

Learn Excel for Business Accounting with our comprehensive course. From basic worksheet creation to advanced functions like pivot tables, charts, and data analysis, master Excel's features for efficient accounting tasks. Ideal for business professionals and students looking to enhance their Excel skills for financial management.

Manual Handling Level 2 course is a comprehensive online training program designed to equip individuals with the essential knowledge and skills required to perform manual handling tasks safely and efficiently in the workplace. This course is meticulously structured to cover all critical aspects of manual handling, ensuring that participants are well-versed in the principles of safe handling techniques and risk assessment procedures.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! GET FREE 1 QLS ENDORSED CERTIFICATE COURSE with 10 ADDITIONAL CPDQS ACCREDITED COURSES IN A BUNDLE. If you wish to gain a solid and compact knowledge of Material Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Material Management bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Material Management Bundle Package includes: Certificate in Material Management at QLS Level 3 10 Premium Additional CPDQS Accredited Courses - Purchasing & Procurement Warehouse Safety Training Compliance Risk and Management Manual Handling Ladder Safety Fire Safety DSEAR RIDDOR Awareness Workplace First Aid Level 4 Time Management Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Material Management, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a Free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Material Management package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the courses are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to the bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Material Management Bundle course and take a step toward a brighter future! *** Course Curriculum *** *** Certificate in Material Management at QLS Level 3 *** Module 01: Introduction Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management, Planning and Control Module 04: Stores Management and Control Module 05: Forecasting Module 06: Material Requirements Planning Module 07: Materials Handling How is the Material Management Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Material Management course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 GBP Level 2 - £100 GBP Level 3 - £119 GBP Level 4 - £129 GBP Level 5 - £139 GBP Level 6 - £150 GBP Level 7 - £159 GBP Certification Accredited by CPDQS Upon finishing the Material Management course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Material Management package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this package and expand your professional skillset! Requirements The Material Management Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish this bundle package at your own speed. Career path The Material Management bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Material Management Training - CPD Certified Hard copy certificate - Included