1849 Courses

NPORS Ride On Roller Training The aim of the NPORS Ride On Roller Training is to provide both theoretical and practical training in the safe and efficient use of the ride on roller . On successful completion of the ride on road roller training you will be issued with the NPORS identity card with or without the CSCS logo. Discounts are available for multiple bookings NPORS Ride on road Roller Training or testing can be carried out on your site nationwide or at our Training Centre in Gloucestershire Ride On Roller Experienced Worker Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Ride On Roller Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Road Roller Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Ride On Roller Test is for operators who have received some form of training in the past or alternatively has been operating the Ride On Road Roller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Turn your Ride On Roller red card to blue with our hassle free Roller NVQ, for more information CLICK HERE Ride On Roller Course Content The course time is spent on developing skills and knowledge associated with the road roller. Topics covered include:- Site Safety Awareness. Operating Safety Code. Introduction to machine / Control Familiarisation. Pre-Start Checks and Refuelling. General Operating. Set the roller for compaction duties Explain actions required for hazards underground and overhead services Recognise compacted/uncompacted areas Conditions that may cause instability of the roller Safety procedures when working up to unsupported edges. Park and shut down procedures. NPORS Multi-Choice Theory Test. NPORS Practical Skills Test. Variations Pedestrian Roller Ride on articulated Ride on rigid Ride on heavy duty Ride on vibrating Dead weight Ride on articulated/vibrating Ride On Road Roller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Ride On Road Rollers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical road roller training area to simulate an actual working environment. Our Ride On Roller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Roller Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Ride On Road Roller Training? This training is ideal for individuals who need to operate ride-on road rollers, both novices and experienced operators. 2. What does the Ride On Road Roller Training cover? The course includes site safety awareness, machine control familiarization, pre-start checks, operating techniques, recognizing hazards, compaction procedures, and safety protocols. 3. How long is the Ride On Road Roller Training? For novices, the course lasts 3 days. Experienced operators can take a 1-day test. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, valid for 2 years initially. 5. Are there any prerequisites for the Ride On Road Roller Training? Candidates should understand English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Refine your skills with our Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Scissor Lift, Slinger Signaller, Abrasive Wheels Training, Lorry Loader Training and Telehandler Training. Elevate your expertise for safer and more efficient operations in construction and logistics. Join us today to advance your career prospects. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

Accelerate your Salesforce integration expertise and master SOAP, REST, BULK API, and Streaming. Gain hands-on experience with Postman and SOAP UI and set up your environment with Visual Studio Code. Tailored for developers and Salesforce certification aspirants, this course will elevate your skills technically. Enroll now to advance your career!

Overview of Addiction and Mental Health - Dual Diagnosis Join our Addiction and Mental Health - Dual Diagnosis course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Addiction and Mental Health - Dual Diagnosis course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Addiction and Mental Health - Dual Diagnosis course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Addiction and Mental Health - Dual Diagnosis Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Addiction and Mental Health - Dual Diagnosis. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Addiction and Mental Health - Dual Diagnosis course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Addiction and Mental Health - Dual Diagnosis is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Addiction and Mental Health - Dual Diagnosis course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Addiction and Mental Health - Dual Diagnosis Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Promotional Video Promotional 5 minute video 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:19:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:15:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 - Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:13:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:12:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 10 content part 00:13:00 Module 3 - Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 - Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 - Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:19:00 Module 6 - Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00

Overview of ChatGPT for Marketing and Productivity with AI Tools Visualise a world where artificial intelligence drives your marketing initiatives and AI tools revolutionise your business productivity. That's no longer just a fantasy; it's a reality you can be part of with our ChatGPT for Marketing and Productivity with AI Tools course. This industry has witnessed an explosion of opportunities, where those equipped with the knowledge to harness the power of artificial intelligence in marketing and productivity are at a significant advantage. Join us and become well-versed in using ChatGPT, one of the most sophisticated AI tools available. Learn how to seamlessly integrate Artificial Intelligence (AI) into your marketing strategies and enhance your productivity using AI tools. With this course, you are following the trend and becoming a trendsetter in the Artificial Intelligence (AI) marketing and productivity landscape. Join us and leap into the future with ChatGPT. This ChatGPT for Marketing and Productivity with AI Tools Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ChatGPT for Marketing and Productivity with AI Tools. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ChatGPT for Marketing and Productivity with AI Tools course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This ChatGPT for Marketing and Productivity with AI Tools is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ChatGPT for Marketing and Productivity with AI Tools course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this ChatGPT for Marketing and Productivity with AI Tools Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: The AI Marketing Playbook Unit 01: Start an Account with ChatGPT 00:02:00 Unit 02: What the Company OpenAI Say About Itself 00:02:00 Unit 03: What OpenAI Say About The Limitations of the Chatbot 00:02:00 Unit 04: Chatbot Prompt Examples Given By Open AI 00:02:00 Unit 05: Will Chat GPT Be a Paid Application 00:01:00 Unit 06: Chat GPT Idea Generation 00:02:00 Unit 07: Chat GPT - Idea Qualification and Accuracy 00:03:00 Unit 08: ChatGPT - Accuracy and Citations 00:02:00 Unit 09: Chat GPT - Creating HTML Instances 00:01:00 Unit 10: Chat GPT - How to Solve Specific Business Problems 00:02:00 Unit 11: Chat GPT - Statistical Verification of Information 00:01:00 Unit 12: Chat GPT - Rewrite Content for Different Contexts 00:02:00 Unit 13: ChatGPT - Content Checked With AI 00:02:00 Unit 14: ChatGPT - Simplifying Information 00:01:00 Unit 15: ChatGPT - How to Ask the Chatbot about Context 00:01:00 Unit 16: ChatGPT - How to Cross-Post Queries 00:01:00 Unit 17: ChatGPT - How to Narrow Down the Context of Your Query 00:02:00 Unit 18: ChatGPT - How to Solve a Business Process 00:02:00 Unit 19: ChatGPT - Developing a Methodology From Experts 00:01:00 Unit 20: The Future of ChatGPT 00:01:00 Section 02: How to Use ChatGPT and AI for Marketing Unit 01: Autonous AI Agents 00:01:00 Unit 02: Connecting to Open AI 00:01:00 Unit 03: Getting an OpenAI Key 00:01:00 Unit 04: Agent GPT - Autonomous AI 00:02:00 Unit 05: GoalGPT - Autonomous Agents 00:01:00 Unit 06: Cognosis - Autonomous AI 00:02:00 Unit 07: Aomni - Autonomous Agent 00:01:00 Unit 08: Durable - Build a Website with AI 00:01:00 Unit 09: Eightify Summaries 00:02:00 Unit 10: Genei - Do Higher Quality Research with AI 00:01:00 Unit 11: Ellicit - Do Higher Quality Research with AI 00:01:00 Unit 12: Inciteful - Do Higher Quality Research with AI 00:02:00 Unit 13: SciteAI Determine the Credibility of Your Research 00:01:00 Unit 14: Eleven Labs - Voice Cloning 00:02:00 Unit 15: AgentGPT - Wrap Up and Return 00:01:00 Unit 16: Cognosys - Wrap Up and Return 00:01:00 Unit 17: Aomni - Wrap Up and Return 00:01:00 Unit 18: Goal GPT - Wrap Up and Return 00:01:00 Unit 19: Uploading Research Reports to Summarization Applications 00:01:00 Unit 20: Perspective on The Future of AI 00:01:00 Section 03: Productivity with AI Tools Unit 01: Meta Search Sites 00:02:00 Unit 02: SMMRY for Summarzing 00:01:00 Unit 03: ChatGPT Plugins Waitlist 00:01:00 Unit 04: Using Microsoft Bing Search 00:02:00 Unit 04: Using Microsoft Bing Search 00:02:00 Unit 06: Microsoft Word Speech To Text 00:01:00 Unit 07: Transcribe Audio in Microsoft Word 00:02:00 Unit 08: Speechify 00:02:00 Unit 09: Exact Image Creation 00:01:00 Unit 10: AI Design Tools 00:02:00 Unit 11: Learn How to Prompt 00:01:00 Unit 12: Content Improvement 00:01:00 Unit 13: Idea Generation 00:01:00 Unit 14: Audio Enhancement with Adobe 00:02:00 Unit 15: Clean up Audio With Cleaanvoice 00:01:00 Unit 16: Notion-AI 00:01:00 Unit 17: Pictory 00:01:00 Unit 18: Lex 00:01:00 Unit 19: ChatPDF 00:01:00 Unit 20: Conclusion and the Future of Generatie AI - Searchie 00:01:00

Guarantee the accuracy and quality of your accounting work by making use of the business world's most popular and trusted software. Xero- UK customer base grew by 51% compared to the same period last year. Xero is the UK's number one cloud accountancy software provider for small business finance. Whether in accounting, bookkeeping, payroll management, invoicing or any cloud-based cloud-based accounting you can name, it can be done with this course. So, if you are a business owner who wants to manage his accounts easily and accurately or an aspiring individual looking to add an invaluable skill to your arsenal, then this course bundle is the perfect way for you. Our Xero bundle will guide you step by step on how everything is done in this course. You will learn how to set up business accounts, invoices, sales, purchases, bills, fixed assets, VAT returns, Payroll management, and much more. How our Xero bundle will help you: You don't need to store files on your computer with cloud accounting You can handle your accounts from wherever you are It's safe and secure as well as user-friendly You can upgrade as needed to suit your business needs, and it makes collaboration easy How to sign up to Xero and get your account setup quickly and accurately Learn about Sales invoice layouts, creating and sending invoices How to create reports that you can then print or download How to set up and run a straightforward Payroll With a single payment, you will gain access to Level 3 Xero Accounting & Bookkeeping including 10 premium courses, an original hardcopy certificate, transcript and a student ID card. What courses are included in this Xero Bundle? Course 1: Xero Course 2: Xero Projects & Job Costing Course 3: Xero Advisor Training Course 4: Introduction to Accounting Course 5: Level 3 Tax Accounting Course 6: Certificate in Anti Money Laundering (AML) Course 7: Data Analysis in Microsoft Excel Complete Training Course 8: Decision Making Course 9: Effective Communication Skills Diploma Course 10: Time Management Course 11: Professional Bookkeeping Course Xero is the benchmark for cloud-based Accountancy software and the preferred platform for leading businesses, so experience in its use is a huge advantage. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses from this Xero bundle Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Xero course included in a one-time fee Accessible, informative modules of courses designed by expert instructors Study this Xero course from your computer, tablet or mobile device CPD accredited Xero course - improve the chance of gaining professional skills Gain valuable knowledge of Xero without leaving your home So, enrol Xero now to advance your career! You'll discover how to master the Xero skill while exploring relevant and essential topics. Course Curriculum of Xero Bundle Getting StartedIntroduction - Getting StartedSigning up to XeroQuick TourInitial SettingsChart of AccountsAdding a Bank AccountDemo CompanyTracking CategoriesContacts Invoices and SalesIntroduction - Invoices and SalesSales ScreensInvoice SettingsCreating an InvoiceRepeating InvoicesCredit NotesQuotes SettingsCreating QuotesOther Invoicing TasksSending StatementsSales Reporting Bills and PurchasesIntroduction - Bills and PurchasesPurchases ScreensBill SettingsCreating a BillRepeating BillsCredit NotesPurchase Order SettingsPurchase OrdersBatch PaymentsOther Billing TasksSending RemittancesPurchases Reporting Bank AccountsIntroduction - Bank AccountsBank Accounts ScreensAutomatic MatchingReconciling InvoicesReconciling BillsReconciling Spend MoneyReconciling Receive MoneyFind and MatchBank RulesCash CodingRemove and Redo vs UnreconciledUploading Bank TransactionsAutomatic Bank Feeds Products and ServicesIntroduction - Products and ServicesProducts and Services ScreenAdding ServicesAdding Untracked ProductsAdding Tracked Products Fixed AssetsIntroduction - Fixed AssetsFixed Assets SettingsAdding Assets from Bank TransactionsAdding Assets from Spend MoneyAdding Assets from BillsDepreciation PayrollIntroduction - PayrollPayroll SettingsAdding EmployeesPaying EmployeesPayroll Filing VAT ReturnsIntroduction - VAT ReturnsVAT SettingsVAT Returns - Manual FilingVAT Returns - Digital Filing Xero Projects & Job Costing Introduction Getting Started Setting up Staff Small Project Example Quotes Products & Services Invoicing Reporting Bigger Project Example Projects and Profit & Loss Thank You Xero Advisor Training Getting Started Setting up the System Customers and Suppliers Fixed Assets Bank Payments and Receipts Petty Cash Bank Reconciliation Business Credit Card Account Aged Reports Payroll and Journals VAT Return CIS Return Accrual and Prepayment Accrued Income and Deferred Income Depreciation Journal Management Reports Preparation of Budget --------- 10 more courses-------- How will I get my Xero Certificate? After successfully completing the Xero course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Xero now to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Xero bundle. Requirements This Xero course has been designed to be fully compatible with tablets and smartphones. Career path This Xero course will lead you to many career opportunities, here are few prospects: Bookkeeper - £25,000 per annum Accountant - £30,000 per annum Account Specialist - £39,002 per annum Migration and Development Manager - £23,000 per annum Bookkeeping Supervisor - £29,000 per annum Accounts Assistant - - £21,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Xero Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Everything you do or say sends a message. Be aware of how your verbal, vocal and visual messages convey your intended meaning. We will guide you to present with vocal impact by controlling monotone, volume, rate of speech, and non-words. Understand how to control your posture, movement, eye contact, clothing and gestures. Learning Objectives Identify the challenges of ambiguous messages, Express your message with vocal and visual impact, Close your presentation with impactful results Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Compliments are verbal or written expressions of admiration, praise, recognition, honor, congratulations, affection, or encouragement. An empowered compliment is an expression of appreciation that can cultivate confidence and creative contributions for both the sender and receiver. Benefit from our steps to deliver an empowered compliment. We will also show you the importance of acknowledging a compliment when one is offered. Learning Objectives Explain the benefits of compliments, Effectively receive a compliment, Write an empowered Thank You note Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Communication skills are a fundamental aspect of success in the business world. However, many individuals encounter challenges in this area, such as difficulty in conveying their thoughts clearly, struggling to actively listen to others, or feeling anxious during public speaking. Effective communication is essential for building relationships, resolving conflicts, and making impactful presentations. Learning Objectives The following are some of the key outcomes in this course: Understand how communication is a process involving a sender, a message, and a receiver Learn why communication can fail if that process breaks down Learn why great communication skills matter to your professional success Understand five of the most common communication barriers Target Audience Young Professionals

Understand the importance of holding the receiver properly to maintain energy and vocal quality and how to vary your rate of speech to maintain listener interest. Adjust your voice to match the purpose of the call. Lowering your vocal range sends a more controlled image. Listen to learn the purpose of the call. Don't interrupt. Ask questions to clarify understanding. Learn how to flawlessly place calls on hold or transfer like a pro. Your customers will appreciate you! Learning Objectives Apply guidelines for physically handling the telephone, Implement voice guidelines, Apply effective telephone greetings, Transfer calls to make great first impressions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Created for SENDCos, SLTs, EWOs, Wellbeing Mentors, teachers and whole-school staff, our three hour training programme has been developed to enhance awareness of the challenges neurodivergent pupils and students experience within school and the factors that contribute to emotionally-based school avoidance (EBSA). Written to include contributions from parents and professionals, this interactive session identifies potential barriers to attendance, offers practical tools and strategies to break the EBSA cycle and explores simple but effective adjustments to help students reintegrate and access their education. Programme outline: What EBSA is (and what it's not...)home, individual and school related factors that may contribute towards EBSA EBSA research, studies and statisticsprevalence of neurodivergent students experiencing EBSA Impacts of EBSAon the student's education, wellbeing and future prospectswider impacts on parents and carers Common ND related barriers to attendance:Executive functioning difficultiesSensory processing difficultiesCommunication difficultiesSocial relationship difficultiesRigidity of thought and difficulties adapting to change Breaking the Cycle to prevent, minimise and manage EBSA:Spotting early/subtle signsWorking collaboratively with students/parents and carers/teachers and staffEffective information gatheringCreating a flexible, individual, person-centred support plan Communicating the plan Monitor and review This programme is delivered live, online via Zoom and, on completion, each participant will receive a certificate of attendance. If you have any questions, please ask and we will be happy to help.