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2058 Courses

Content Supervision Strategies Course

5.0(14)

By Training Express

In the age of constant digital noise, effective content supervision is no longer a nice-to-have—it’s essential. This Content Supervision Strategies Course provides a structured approach to managing, organising, and directing content in a way that aligns with both brand objectives and audience expectations. From mastering content management systems to shaping powerful content strategies, the course explores key areas that help streamline editorial workflows and ensure consistency across platforms. Whether you're overseeing a team of content creators or managing output solo, this course offers guidance on everything from content marketing techniques to the tools that make the process more efficient. It introduces marketing-driven approaches that elevate the reach and relevance of your content without resorting to overused jargon. If your goal is to maintain control over content quality while maximising impact, this course offers a focused and insightful route to better outcomes. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Content Supervision Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Content Supervision Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Content Supervision Strategies Course
Delivered Online On Demand1 hour
£15

Connection and Relationship Building Proficiency

By Compete High

🌟 Unlock the Power of Connection and Relationship Building Proficiency! 🌟   🚀 Elevate your personal and professional success with our comprehensive online course: Connection and Relationship Building Proficiency! 🚀   Are you ready to master the art of forging lasting connections and nurturing fruitful relationships that open doors to opportunities? Whether you're an entrepreneur, a professional aiming to advance your career, or an individual seeking to enhance personal interactions, this course is designed just for you.   🤝 What You'll Gain: Proven strategies to build genuine connections effortlessly Communication techniques for deeper, more meaningful relationships Networking skills to expand your circle and opportunities Tools to navigate conflict and strengthen relationships Insights into emotional intelligence and empathy Expert guidance from industry leaders and relationship-building gurus Practical exercises and real-life scenarios for hands-on learning Lifetime access to continually updated content   🌐 Who Can Benefit: Entrepreneurs and business owners Sales and marketing professionals Managers and team leaders Students and recent graduates Anyone seeking personal growth and connection mastery   🎓 Your journey towards becoming a Connection and Relationship Building Pro starts now! Enroll today to unlock your full potential and pave the way for success in every aspect of your life.   🌟 BONUS: Limited-time offer! Sign up now and receive an exclusive e-book on 'The Art of Building Lasting Connections' for FREE! Invest in yourself and your future. Enroll now and start cultivating relationships that propel you toward unparalleled success! [Enroll Now Button] 100% satisfaction guaranteed. If you don't see results within 30 days, we'll refund your investment, no questions asked. Join the community of successful relationship builders today! 🌟 Course Curriculum INTRODUCTION Introduction 00:00 Elevate Your Results 00:00 Mindset 00:00 TRUST AND RAPPORT TACTICS AND STRATEGIES Find Commom Ground 00:00 Stay Present 00:00 Rapport Mindsets 00:00 Rapport Building Techniques 00:00 The Speed Of Trust 00:00 CONCLUSION Conclusion 00:00

Connection and Relationship Building Proficiency
Delivered Online On Demand1 hour
£4.99

Hotel Revenue Management

5.0(5)

By Online Training Academy

Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hotel Revenue Management
Delivered Online On Demand4 hours 30 minutes
£10

Maximizing Profits Using Thrivecart

By Compete High

🚀 Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! 🚀 Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform!   🌟 Why Thrivecart? Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line.   🚀 What You'll Learn: Mastering the Thrivecart Dashboard: Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process. Advanced Product Setup: Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value. Automated Sales Funnels: Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business. Conversion-Boosting Strategies: Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers. Integration Mastery: Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem. Optimizing for Profits: Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction. Analytics and Data Insights: Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance.   💡 Why Choose This Course? ✅ Expert Guidance: Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart. ✅ Actionable Insights: Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results. ✅ Community Support: Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success. ✅ Lifetime Access: Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements.   💰 Don't Miss Out on This Limited-Time Opportunity! Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold. Course Curriculum

Maximizing Profits Using Thrivecart
Delivered Online On Demand1 hour
£4.99

Level 3 Diploma in Driving Instructor - CPD Certified

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Driving Instructor Level 3 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that over 1 million people take their driving test in the UK each year? With that many new drivers on the road, there's a constant demand for qualified driving instructors. Are you passionate about cars and enjoy helping others? If so, a career as a driving instructor could be perfect for you! Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. But that's not all. When you enrol in Driving Instructor Level 3 Diploma Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Bundle: Course 01: Driving Instructor Course 02: Driving Theory Test Preparation Course 03: Driver Safety Awareness Certificate Course 04: Delivery Driver Training Course 05: Safeguarding for Taxi Drivers Course 06: Forklift Training Course 07: Transport Manager Course 08: Rail Training Essentials Course 09: Trainee Train Driver Course Course 10: Hybrid Vehicle Expert Training Course 11: Large Goods Vehicle (LGV) Course 12: Vehicle Maintenance Course 13: Car Mechanic Interactive Online Training Course 14: Car Mechanic and Repair Training Course 15: Car Restoration Course 16: Motorbike Mechanic & Servicing Course 17: Electric Vehicle Battery Management System Course 18: MET Technician Course 19: Diploma in Supercharger Automobile Engineering Course 20: Engine Lubricant System Training - Level 4 This bundle equips you with the knowledge and skills to become a successful Approved Driving Instructor (ADI). The course covers everything you need to know, from the Highway Code and driving test maneuvers to effective teaching methods and creating a positive learning environment for your students. Learning Outcomes Understand the theory and practical elements of road safety in the UK. Master the techniques for delivering clear and concise driving instruction. Develop effective communication and interpersonal skills to build rapport with students. Learn how to assess student progress and tailor lessons to individual needs. Prepare students for the driving theory test and practical driving test. Gain the knowledge and skills required to pass the ADI qualification exams. Don't let this opportunity pass you by. Enrol in this Bundle today and take the first step towards achieving your goals and dreams Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle This Bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This Bundle comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Driving Instructor Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills And Dealing With A New Client Module 05: Learning To Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities And Impairments Course 02: Driving Theory Test Preparation Module 01: Driving Test Module 02: Rules For Pedestrians And Users Of Powered Wheelchairs And Mobility Scooters Module 03: General Rules, Techniques And Advice For All Drivers And Riders Module 04: Rules For Drivers And Motorcyclists Module 05: Driving In Adverse Weather Conditions Module 06: Signs, Signals And Road Markings Module 07: Maintenance, Breakdowns And Other Incidents Module 08: Using The Road And Parking Module 09: DSA Practical Driving Test Module 10: Preparation For The Test Module 11: Day Of The Test Module 12: Your Test Result Module 13: Things To Remember Course 03: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 04: Delivery Driver Training Module 01: Introduction To The Delivery Driving Module 02: Delivery And Collection Module 03: Maintaining Records Module 04: Effective Route Planning Module 05: Stress Management Module 06: Driver CPC Module 07: Maintain Traffic Laws Module 08: Parking And Reversing Module 09: Driving In Adverse Weather Condition Module 10: Safety Regulations And Hygiene Module 11: Vehicle Maintenance And Safety Module 12: Zero Contact Delivery Methods =========>>>>> And 16 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle course is ideal for: Car enthusiasts Patient individuals Good communicators Teaching aspirations Career changers Individuals seeking flexibility Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Driving Instructor Fleet Manager Road Safety Officer Driving Test Examiner Advanced Driving Instructor Entrepreneur (Driving School) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Diploma in Driving Instructor - CPD Certified
Delivered Online On Demand4 days
£109

Successful Negotiating Course

4.3(43)

By John Academy

Description: Negotiation is the process of obtaining what we want from people who do not have the direct interest to give the thing to us. Negotiation is everywhere, and it helps to create and claim value. The course Successful Negotiating Course provides the essential techniques for developing excellent communication skill to foster the negotiation ability so that you can save time, and money and can achieve your desired your goals. Through using the experiential approach of teaching, the Successful Negotiating Course helps you to develop a higher degree of satisfaction with outcomes in every aspect of your life. The proper negotiation skill not only allows you to gain your achievement but also helps you to earn respect in each field. Learning Outcomes: Realise how regularly we all negotiate and the benefits of worthy negotiation skills Identify the significance of getting prepared for the negotiation process, no matter what the situations are Locate the different negotiation styles along with their advantages and disadvantages Improvise plans to cope with difficult or unjust tactics Obtain eligibility to make a progress for alternatives as well as locating options Realise the fundamental negotiation principles, involving BATNA,WATNA,WAP, and also the ZOPA. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Successful Negotiating Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Successful Negotiating Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:05:00 What is Negotiation? 01:00:00 The Successful Negotiator 00:30:00 Preparing for Negotiation 00:30:00 The Nuts and Bolts 00:45:00 Making the Right Impression 01:00:00 Getting Off to a Good Start 00:15:00 The Bargaining Stage 01:00:00 Reaching Mutual Gain 00:30:00 Moving Beyond 'No' 00:30:00 Dealing with Negative Emotions 00:15:00 Moving from Bargaining to Closing 00:15:00 Solution Types 00:30:00 Mock Exam Mock Exam- Successful Negotiating Course 00:20:00 Final Exam Final Exam- Successful Negotiating Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Successful Negotiating Course
Delivered Online On Demand7 hours 45 minutes
£23.99

Telesales Executive

4.8(9)

By Skill Up

Become a successful telesales executive with our comprehensive course. Learn proven sales techniques, strategies, and etiquette. Boost your earning potential and build a rewarding career in sales.

Telesales Executive
Delivered Online On Demand2 hours 14 minutes
£25

Diploma in Anti-Money Laundering (AML) Training - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Anti-Money Laundering (AML) Training  - Level 5 (QLS Endorsed)
Delivered Online On Demand3 hours
£15

Welding Training

4.8(9)

By Skill Up

With the rise of machine learning applications in recent years, demand for python programmers continues to grow correspondingly.

Welding Training
Delivered Online On Demand6 hours 44 minutes
£25

Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. Course Overview Develop true expertise and learn every aspect of Social Media Marketing across 10 modules of interactive content such as Facebook, LinkedIn, Snapchat, YouTube and Instagram. Gain relevant and deep knowledge of social strategy, research and content from industry skills experts. Become a certified social media marketing specialist: Join over 200,000 members around the world, working for some of the world’s top companies using DMI to keep their careers and skills relevant. 81% of our members have been promoted upon completion of one of our courses and 53% have got a salary increase. Get certified with the DMI SPECIALIST digital marketing certification and become a professional digital marketer. Get world class, specialist knowledge and insight: Develop true expertise with our DMI Specialist, Learn social strategy, research and content from industry Skills Experts. Get the latest platform knowledge and strategies including Tik-Tok, Twitch and WeChat. With 10 modules focused on every aspect of social media marketing, DMI Specialist is the most comprehensive Social Media Course available anywhere. Program learning outcomes and content: What Will I Learn? Get the know-how, experience and the insights to be able to work and speak with authority in this face-paced industry. In short, you’ll be a skilled digital marketer, capable of building digital marketing strategies from scratch. We’ve added 8 new soft skill lessons to give you the most industry ready certification available, anywhere. Who is this for? The DMI Specialist Social is for individuals who are responsible for social media marketing campaigns. This includes: • Digital marketing generalists • Marketing Specialists • Marketing Managers • Content creators • Social media consultants • Individuals pursuing profession in social media marketing. • Anyone who wants a career change Course Content: Social Research: Just who are your audience? What do they do, think, feel, eat, love, hate and ‘like’? And what do they think about you? Knowledge is power. And both knowledge and power are fascinating. This module gives you the research techniques to know your audience, and cultural and industry trends. Every day the very people you want to reach throw up gigantic amounts of data. Without the right tools and thinking, it’s a critical mass of meaningless banality. With the right tools and thinking, you have insight deep into hearts and souls. Delve into these tools and put them to use, including the new Google Analytics 4 platform. Social Content: Facebook kittens. Twitter debates. Instagram filters. People can’t get enough content on social media – so better content means better opportunities. So, what does your audience want to see, like and share? With streamlined planning, clever strategy and targeted scheduling, putting the right content in front of the right people is no longer a shot in the dark! Now, you can create amazing content formats that capture the attention of audiences across all social platforms. You can strategize and plan using cutting-edge tools that make your channels stand out from all the others. This module covers the various content formats across platforms, the power and practice of scheduling content and how you can bring it all together with super strategies. Facebook, Instagram and Pinterest: Facebook, Instagram and Pinterest are powerhouses of the social media world. They provide you and your brand with the chance to interact with your customers across the globe at scale. But, each of them has unique features, analytics, and quirks. The module gives you a deep understanding of how these platforms work, how to make your brand stand out in these different spaces, and why you need a spread of messaging across each to succeed. • Build an active, engaged and captive community across each channel. • Create compelling and clever ads that target your audience at the right time. • Use analytics to understand what your audience is doing. Then tweak your content to resonate in all the right ways. • Master the key features of each channel to advertise, strategize and optimize. • Manage each platform so you get the best reach and results. • Reach billions of social loving people every day! Twitter: Twitter marches to its own drum in the social media world – less post and wait, more what’s happening right now. It’s a platform that allows your audience to see, report and comment on world events in almost real-time. It’s also a place where the audience is young, wealthy and educated. Twitter literally challenges you to be ‘more clever’, and this module shows you how. • What a successful Twitter account looks and acts like. • How to use Twitter Ads Manager to advertise effectively. • The right Twitter Ad format for your campaign. • Using Twitter Analytics to react and connect better. • How to create more Tweet-friendly content – snappy, shareable and short. • When to post for maximum impact and engagement. LinkedIn: This module will introduce you to the platform and show you how to use features such as Company pages and Showcase pages, to create a stellar presence for your company – and gain a deep understanding of what that means on LinkedIn. You will understand the unique advertising features and content formats on offer such as Text ads, Sponsored ads, Sponsored InMails, Display ads, and the aptly named Dynamic ads. See what best practice means on this platform, strategize like a CEO and measure the effectiveness of your campaigns. Linkedin can be a tricky platform to master as the tone is hard to crack. But do Linkedin well and your competitors will be scrambling to copy you! You’ve got this – because we do. YouTube & Social Video: YouTube because you have eyes to see. And a picture speaks a thousand words – and this being social, should inspire a few thousand too. Social video is one of the most awesome tools in your new bag of digital tricks. And video is no longer the preserve of guys with film study degrees. This superpower is now yours, and here we give you all the tech and thought basics to make it happen, including how to set up and manage a YouTube channel and create strategies that don’t treat creativity like a buzzword. Learn how video sits within the rest of your mix across platforms, build your online audience and use advertising and analytics for visual campaigns that mesmerise. • Set up and manage a dynamic YouTube channel. • Get creative with social video strategies that engage and convert. • Learn how video sits within the rest of your social media mix. • Build and develop your online audience in a way that benefits your brand. • Use advertising and analytics to deliver mesmerizing visual. Social Apps: If you’re looking to create a buzz online, then social apps are the place to be. Think fun, engaging, and ‘out of the box’ as that’s what these platforms are made for and audiences flock to them (particularly a young demographic). Discover how to use TikTok, Snapchat, WeChat, WhatsApp, and Twitch to tune into your audience effectively. Take a dive into features and understand how to manage content to make the most of everything you post. You’ll also understand how to advertise on the apps that suit your brand. Plus, take inspiration from the best by seeing what campaigns worked and why, so you can TikTok your way to social success. Social Commerce and Affiliate Marketing: With so many eyes on social media, it pays (literally) to know how to market and sell your products online. Social commerce happens when an astute marketer combines the best of social media with the best of e-commerce. You’ll explore the ins and outs of social commerce along with how to create a successful online shop. The latest tactics and tools will be covered so you can make social buying seamless from the first click to the last. You’ll also explore how to optimize paid commerce activity – including cart abandonment – to get the best results. Looking for a way to earn extra money while you grow? Use your social media to tap into affiliate marketing – a great way to earn commission by promoting another company’s products or brand you admire. When it comes to influencing, social media allows you to think BIG. Tap into the world of social influencers by connecting and collaborating with people that think like you. Or reach out to your influencer crush and shine a light on your brand by getting into their social feed. Social Customer Service: One of the best dynamics of social media is how it manages to be collective – the thoughts of billions – yet also personal (it’s about what I ‘like’). This leaves scope for important personal interaction – meaning social customer service is an opportunity for your brand to stand out. This module examines the customer experience. It looks at how to break your audience down into buyer personas so you know them better – and so serve them better. It shows you which platforms do service best and how. Need a social customer service strategy? – no problem. Want to understand how to manage social customer service effectively? – that’s easy. Not sure how to measure and analyze customer service performance? – well, you will now! This module focuses on your customer’s happiness so you can build a contented online community. An audience that feels connected to your brand, so they’ll tell everyone else how great it really is. Social Strategy: So, you have the skills, tools, followers, know-how, tech, smarts and big ideas. Now learn to tie it all together with cutting-edge social strategies practiced by the world’s leading brands. And work out how your social offering sits with – or carries – the rest of your marketing mix. Here we look at planning a dynamic social media strategy that works for you. We dive into setting objectives and social KPIs so you know what you want and can track how you’re getting there. Social media and content production budgets are also explored so you put your money in the places that work, rather than those that don’t. Turn your social media dream into a reality by crafting a social strategy that lets you and your brand sparkle. DURATION 8-10 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

DMI Specialist Social
Delivered In-PersonFlexible Dates
£1,500