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Customer Service Essentials 1 Day Training in St Andrews

Enhance your plumbing skills with Professional Plumbing Level 2. Master essential techniques, from basic components to UK standards compliance, ensuring proficiency in advanced plumbing practices.

This course explores the relationship between the organisation and its stakeholders. The learner will be able to identify, analyse and appreciate the role of each stakeholder and propose an appropriate relational approach toward them. After the successful completion of this lecture, you will be able to learn about the following: Who are the Stakeholders? What is Stakeholder Management? The concept of Stakeholder Conceptualisation. Understanding Stakeholder Theory. Understanding Stakeholder Engagement. What is Stakeholder Mapping? Proposing a Suitable Stakeholders Structure: Steps; Stakeholder Identification. Role analysis. Comprehensive target setting for a business organisation. Motivation to participate in strategic planning. Strategy formulation. Strategy implementation. Monitoring and evaluation of stakeholders' performance. This course provides an overview of proposing an effective structure to build better relations with different stakeholders. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Proposing an Effective Structure For Building Efficient Relationships With Stakeholders QUIZ: Proposing An Effective Structure For Building Efficient Relationships With Stakeholders Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for every one eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Talent Manager liaison Manager Strategy Planner Operations Manager Team Leader Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Building Data Science Products? Think Business First Modern machine learning libraries are both a blessing and a curse. Due to the ease with which the libraries can be used, most users (newbies and practitioners alike) focus too much on tools and techniques. We will discuss the high-level thinking process of coming up with a machine learning algorithm by asking a business question before even thinking about the tools or technologies.Learning Objectives We will discuss the high-level thinking process of coming up with a machine learning algorithm by asking a business question before even thinking about the tools or technologies. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

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XSLT training course description This course has been designed as a follow on course for the XML primer course. The course looks at the use of XSLT in the transforming and styling XML documents. What will you learn Transform and style XML documents using XSLT. XSLT training course details Who will benefit: Anyone working with XSLT. Prerequisites: XML primer Duration 2 days XSLT training course contents Introduction Extensible Stylesheet Language (XSL), transforming and formatting XML. XML refresher The basic rules for building an XML document. An introduction to XSLT The basic concepts of XSLT, xsl:output, xsl:template, xsl:value-of. XML documents as trees How the original XML is transformed into a set of nodes, the general terms for manipulating node trees. Paths (XPath) Use of path matching to select required nodes for transformation. Using templates xsl:apply-templates, xsl:template match, nested templates, xsl:copy , <comment> and <element> , default templates, parameters. Control xsl:if, xsl:choose, xsl:for-each, xsl:sort. Constructing the result tree xsl:output, xsl:attribute, xsl:attribute-set, xsl:comment, xsl:processing-instruction, xsl:text, xsl:value-of, xsl:variable. Combining templates xsl:include, xsl:import, xsl:apply-imports. Transforming to text

Introducing 'Graphic Design Portfolio Building: Showcasing Your Best Work'   Are you ready to take your graphic design skills to the next level? Our comprehensive course is designed to equip you with the tools and knowledge you need to build a stunning portfolio that will impress clients and employers alike. From mastering design fundamentals to creating a professional portfolio, we've got you covered every step of the way.   Module 1: Introduction to Graphic Design Get started on your graphic design journey with a solid foundation. Learn about the history of graphic design, key principles, and the role of design in various industries. Discover different design styles and trends to inspire your own creative journey.   Module 2: Design Fundamentals Build a strong understanding of design principles and techniques that will elevate your work. Explore topics such as layout, typography, color theory, and composition. Learn how to apply these fundamentals to create visually appealing and effective designs.   Module 3: Graphic Design Software Mastery Unlock the full potential of industry-standard design software. Whether you're a beginner or looking to refine your skills, our expert-led tutorials will help you master tools like Adobe Photoshop, Illustrator, and InDesign. Gain hands-on experience through practical exercises and projects.   Module 4: Creating a Professional Design Portfolio Craft a standout portfolio that showcases your best work and reflects your unique style and personality. Learn how to curate your projects, present them effectively, and tailor your portfolio to different audiences and opportunities. Get insider tips on building an online portfolio and leveraging social media to attract clients.   Module 5: Visual Branding and Identity Design Dive into the world of branding and identity design, where you'll learn how to create cohesive visual identities for brands. Explore the process of logo design, brand guidelines, and collateral design. Gain insights into building strong brand narratives and communicating brand values through design.   Module 6: Web and User Interface (UI) Design Expand your skill set to include web and UI design, one of the fastest-growing areas in the industry. Learn how to design user-friendly interfaces for websites and applications, considering factors such as user experience, accessibility, and responsiveness. Master tools and techniques for prototyping and testing your designs.   With our expertly crafted modules, you'll gain the knowledge and skills you need to build a successful career in graphic design. Whether you're a beginner looking to break into the industry or a seasoned professional aiming to level up your portfolio, our course has something for everyone. Enroll today and start showcasing your best work with confidence! Course Curriculum Module 1_ Introduction to Graphic Design Introduction to Graphic Design 00:00 Module 2_ Design Fundamentals Design Fundamentals 00:00 Module 3_ Graphic Design Software Mastery Graphic Design Software Mastery 00:00 Module 4_ Creating a Professional Design Portfolio Creating a Professional Design Portfolio 00:00 Module 5_ Visual Branding and Identity Design Visual Branding and Identity Design 00:00 Module 6_ Web and User Interface (UI) Design Web and User Interface (UI) Design 00:00

Duration 2 Days 12 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview Develop a leadership style that gets results Employ suitable motivation techniques for your team or unit Utilize your communication style to provide influence to drive direction Empower your team to achieve the results you and they want Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leadership Style Guide Leadership characteristics Crucial abilities of leaders Determining the Type of Leader You Want to Be 2. Understanding Motivation What motivates people? Strategies for motivation Motivation for behavior modification 3. Adapting Communication Understanding communication styles Comparing the 4 Style Traits Adapting to Differing Communication Communication adaptability 4. Strategy and Results Strategy and planning Building effective team visions Creating personal visions 5. Building a Better Team Team development Handling conflict within a team Developing Trust and Respect 6. Enabling Others to Act Managing the Workload Major factors of delegation Steps in delegation Successful delegation Avoiding Wasted Time and Energy Following-Up to Ensure Success Additional course details: Nexus Humans Accomplishing the Results You Want (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accomplishing the Results You Want (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Business Intelligence: Virtual In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

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