2058 Courses

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Women in Banking Leadership Workshop Workshop Overview: Unleash your potential - The Banking and Financial Services industry is a constantly changing sphere that calls for emerging leaders to adapt and grow in order to thrive and succeed. Often those wanting to take the next step in the field find it hard to see their full value and potential, slowing their progress in a world full of opportunities. Emerging leaders will need to understand their professional values and know how to cultivate a growth mindset to stand out and fulfil their career desires.  This interactive virtual workshop will provide emerging leaders within the field the skills to understand the strengths that they are able to bring to the corporate table to confidently unleash their potential. It will particularly benefit those who aspire to move beyond early management to broader leadership roles. Kat will guide attendees to unlock their potential through releasing self-doubt, connecting to their unique contribution and forming a confident, strategic leader that will drive an organisation to success. Our Aims for the Workshop: Navigate key challenges and change in fast-paced work-places Understand the value of embracing complexity, uncertainty and diversity Negotiate diversity and inclusion biases, enablers and blocker Topic 1 Define your leadership style What are the capabilities, attributes and skills of an influential leader? What is your unique contribution? Is this congruent with your personal brand? Align your leadership strengths and values with the expectations and culture of your organisation. Topic 2 Leading with Emotional Intelligence (EQ) Understand your EQ and its impact on the way you are perceived as a leader Leverage your EQ in the workplace both in person and online Embrace qualities of empathy and authenticity to become a better leader Topic 3 Interactive Panel Q&A Discussion: Open Q&A with Senior Female leaders within the banking sector. Please see below the panel and biographies of each panellist. Topic 4 How to be known as a strategic leader Understand the uplevel from management to leadership and how to articulate your strategy How to translate broad leadership tools and tactics into practical, personalised results Move from transactional to transformational leadership Topic 5 Strengthen your resilience and resolve What is stress and how do you “show-up” on a bad day? Bounce back from challenging situations and predicaments Effectively manage conflict and turn negativity into an opportunity Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in the banking sector that wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centred group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code?  Your Facilitator Kat Hutchings Kat coaches Executives and senior leaders in scale businesses to develop their leadership capability, build high-performing teams and create a culture that motivates and delivers. She works with them to identify their unique contribution and lead in a way that's aligned with who they are. Clients that work with Kat connect to their sense of purpose and how they contribute to the organisation. This creates a ripple effect through their team as they step into more powerful and impactful leadership. Kat coaches for insight - because a single insight can inspire action that changes everything.  Client outcomes include improved sales performance, successful delivery of change & transformation programmes and greater employee engagement & wellbeing.  Kat is an accredited Professional Executive Coach with the Association for Coaching and a Master NLP Practitioner. She has studied neuroscience, mindfulness and resilience, often bringing these insights to her coaching and training.  Combined with her experience as a leader in Financial Services, Kat’s clients find her to be commercially minded, knowledgeable and positively challenging. Her background as a corporate banker means Kat is quickly able to understand the context, including a firm’s strategy, vision and drivers. As a former Head of Coaching for the London & South East region of a FTSE 100 organisation, Kat is also well versed in leadership development programmes – their design, delivery and embedding through coaching. Outside of her coaching work, Kat spends lots of time with her husband and 2 young children. She enjoys trying different wines, talking to interesting people, having new experiences and buying flowers. THE PANEL The final panel is coming soon ⏳

You will learn how to advertise your product or service on Facebook, Instagram, YouTube, and Twitter at the end of the course. At the same time, you will learn how to create brand awareness and increase customer loyalty.

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Deaf Awareness Training Overview 1 to 1 Live Tutor Support Included | Accredited by CPD | Interactive One Day Training Deaf Awareness Training: a powerful tool that promotes inclusion and improves access for deaf people and those with hearing loss. Deaf Awareness Training Course Description: This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. **This course is distributed under the Lead Academy licence.** In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Accredited by CPD CPD is Recognised by Employers Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training, Winter 2021 Class starts 4th December 2021 Weekly via Zoom with face to face session Duration: 3 Hours Day & Time: Saturday Mornings, 10.00am - 01.00pm Deaf Awareness Training Full Specification Venue: Zoom Online Teacher: Adam Landsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes: Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Obtain Your Certificate

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Get ready for an exceptional online learning experience with the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, theEstate Management package has something for everyone. As part of the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Estate Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma CPD-accredited courses: Course 01: Estate Agents Course 02: Real Estate Investor Training Course 03: Property Development Diploma Course 04: Property Law Course 05: Social Housing Management Course 06: Contract Management Course Course 07: Legal Advisor Training Course 08: Wills and Probate Law Course 09: Mortgage Advisor Course 10: Advanced Tax Accounting Course 11: Negotiation Tactics Course 12: Residential Property Sales Course 13: Sales Skills Course 14: Marketing Course 15: Effective Communication Skills Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle, you will gain the following: CPD QS Accredited Proficiency with this Estate Management a bundle After successfully completing the Estate Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Estate Management bundle. The online test with immediate results You can study and complete the Estate Management bundle at your own pace. Study for the Estate Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Estate Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma], a rich anthology of 30 diverse courses. Our experts handpick each course in the Estate Management bundle to ensure a wide spectrum of learning opportunities. This Estate Management bundle will take you on a unique and enriching educational journey. The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Estate Managementbundle offers you the flexibility and convenience to learn at your own pace. Make the Estate Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle is perfect for: Newcomers: Launch a career in estate management and property dealings. Estate Agents: Deepen knowledge in property law, tax, and mortgages. Property Professionals: Enhance credentials and expertise. Investors: Gain comprehensive knowledge for property investments. Career Seekers: Explore diverse property industry career paths. Requirements You are warmly invited to register for this Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Estate Management: Estate Agent, Property Law, Tax & Mortgage Diploma course completion, you can expect to: Estate Agent Property Manager Property Law Specialist Mortgage Advisor Senior Estate Agent/Branch Manager Property Development Real Estate Investment Consultant Estate Planning/Asset Management Entrepreneur Certificates 20 CPD Quality Standard Pdf Certificates Digital certificate - Included

QLS Level 3 Course | FREE QLS Hard Copy Certificate | FREE 2 CPD Courses & PDF Certificates | Tutor Support

'Imagine a customer walking up to a supermarket shelf and holding his or her smartphone up against different bags of potato chips. Using image processing, language processing, and analytics, AI-enabled systems can help that customer check which brand is best for their low-sodium diet, or whatever their taste profile might be.' - Glen Hartman, Senior Managing Director, Accenture Interactive. This Advanced Diploma in Business Development at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Business development always demands to be up-to-date with everything. The area of business development will be thoroughly explored in this course on business development. Important business development topics will be addressed in the course, including market research, customer acquisition, sales and marketing, and more. A summary of business development techniques and best practices will also be covered in the course. Participants will have the chance to hone their business development abilities via hands-on activities and real-world case studies. This Business Development at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Here are a few important skills you will achieve from our Business Development course: Grasp the fundamental ideas and tenets of company growth. Acknowledge the significance of market analysis and research Explain the procedure for acquiring customers. Identify the sales and marketing tactics Determine the most effective techniques for business development. Consider the importance of creativity and innovation in corporate growth Describe the steps involved in drafting a corporate growth strategy Why Prefer This Business Development at QLS Level 7 Course? Get a Free certificate endorsed by the Quality Licence Scheme upon completion of Business Development Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Take a step toward a brighter future with our Business Development course! *** Course Curriculum *** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process of Business Development After completing the Business Development course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Business Development at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development course is suitable for the following: Individuals who are seeking to become a business development professional Individuals who are currently or planning to be in business development or sales role Business and management students Entrepreneurs who are interested in business development Individuals who want to improve their business development skills Requirements No prior background or expertise is required in this Business Development course. Career path After completing this Business Development course, you are to start your career or begin the next phase of your career. Business Development Manager (£26,000 to £64,000) Sales Manager (£22,000 to £70,000) Marketing Manager (£27,000 to £65,000) Entrepreneur (Variable) Business Owner (Variable) Consultant (£30,000 to £75,000) Account Manager (£27,000 to £65,000) Market Research Analyst (£22,000 to £60,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included