Our digital course, The Agile Speaker, is a comprehensive and complete communication and presentation programme delivered by renowned communication expert Maryanne Johnston, packed with invaluable teachings, resources and templates.
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
5 Courses in 1 - CPD Approved Have you dreamed of being a teacher or do you have a passion for working with children? Our teaching diploma course can provide you with a great online education experience with five courses rolled into one for added convenience. Our online course is compatible with all devices, which enables you to study at any time based on your availability using any device you feel comfortable with, whether it's a computer, laptop, tablet, or smartphone. Introduction to the Complete Teaching Assistant Diploma The Teaching Diploma provides you with 82 information-packed modules that take approximately 40 hours to complete. The course gives you a lifetime access to the modules so you can refer back to them as and when you need to. During your studies, you enjoy online support at all times. This diploma is CPD approved to give you complete peace of mind. What you will learn This course comprises five separate courses which provide you with the knowledge and skills you need as a teacher in the modern UK school. The modules will teach you the following: SEND Diploma - CPD Approved Introduction to Special Educational Needs Explore the history of SEN and learn the definition of special educational needs. Understand constructivism in the classroom and your role as a teacher. Familiarize yourself with the SEN Code of Practice, its key points, and implementation in the classroom. Gain insight into the role of a SENCO. Learn about different types of needs, including severe learning disabilities and physical disabilities. Develop effective time management skills and understand the consequences of challenging behaviors. Discover recommended methods for teaching social skills. Explore physical difficulties, sensory difficulties, cognitive impairments, and more. Acquire essential tips for working with children with autism and promoting their learning. Understand the importance of SEN knowledge and how to identify special learning difficulties. Learn strategies for managing anger. Gain valuable teaching approaches and strategies for your classroom. Familiarize yourself with educational outcomes and your responsibilities as a teacher. Teaching Assistant Diploma - CPD Approved Learn how to become a teaching assistant in the United Kingdom. Gain a comprehensive understanding of schools as organizations. Discover methods to support student development. Identify effective ways to support the school and the teacher. Learn tips for designing learning activities that enhance critical and creative thinking. Understand the best approaches to teaching numeracy skills. Explore the use of information and communication technology in the classroom. Recognize the importance of play and learning. Acquire skills to support students with special educational needs. Identify students who are gifted and talented and learn how to nurture their potential. Discover strategies for working with non-native English-speaking children. Learn techniques for personal development and behavior management. Understand how to engage parents in their child's learning. Gain knowledge on leading extracurricular activities. Autism Awareness Diploma - CPD Approved Introduction to Autism Explore conditions related to autism. Gain an understanding of the autism spectrum. Learn about the challenges faced by young people with autism. Discover the main causes of autism and its diagnosis. Understand how individuals on the spectrum communicate. Explore autistic behavior patterns and setting limits. Learn about myths and theories associated with autism. Discover different approaches used to treat and assist people with autism. Recognize the importance of encouraging socialization for autistic children. Learn best practices for interacting with autistic individuals at home, school, or in the community. Explore organizational systems that can support individuals with autism. Understand important ethical and legal considerations when working with people with autism. Learn how to increase awareness about autism spectrum disorders. ADHD Diploma - CPD Approved Introduction to ADHD Understand how children with ADHD interact within a family and how parents can support them. Learn to recognize symptoms and get a diagnosis. Gain insights into how ADHD affects a child's development. Explore how ADHD impacts adolescents and their transition into adulthood. Discover the latest research on ADHD in adults and available treatment options. Understand medications and alternative therapies for ADHD. Learn how parents can seek help for their child. Explore the challenges faced by individuals with ADHD and those around them. Address common misconceptions about ADHD. Look into the future prospects for individuals with ADHD. Find inspiration from success stories of individuals with ADHD. Gain practical strategies for supporting individuals with ADHD. Access resources for further assistance. Dyslexia Diploma - CPD Approved Understand the nature of dyslexia. Explore symptoms and causes of dyslexia. Learn about the diagnostic process for dyslexia. Discover different types of dyslexia. Understand the impact of dyslexia on phonics and reading. Explore writing and spelling difficulties associated
Explore the fascinating realm of cells in our comprehensive course, 'Cell Biology: Fundamental Concepts & Applications.' From the intricate processes of cellular communication to the energy production within cells, delve into the core principles and advanced topics that shape modern biology. Gain practical insights, conduct hands-on experiments, and stay updated with emerging technologies. Elevate your understanding of cell biology and its diverse applications in this dynamic and engaging educational experience. Enroll now for a journey into the fundamental building blocks of life.
Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! The Communication: The Ultimate Guide to Questioning & Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses. What you'll learn Answer - 'what is questioning?' Understands and can apply what questions can do Unpick why we ask questions Examine what active listening is Undertake an active listening exercise Appreciate the role of body language Recognize the main body language cues and signs as they relate to questions & answers Use, understand and appreciate 12 question types recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications Appreciate and respond appropriately to possible question responses Appreciate the role of emotional intelligence Download a series of 'Top Ten Questions' Requirements Some method of jotting down thoughts, notes and quiz answers The 8th question type video (Socratic) has a supporting document Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Course Certification
Description Social Skills Diploma Embark on a journey of transformation and empowerment with the online Social Skills Diploma course. This comprehensive programme provides learners with an in-depth understanding of key concepts necessary for improving social interactions, enhancing relationships, and facilitating effective communication. The Social Skills Diploma course emphasises the crucial role that our social abilities play in our lives. It equips learners with practical techniques for bolstering these abilities, enabling them to navigate the social realm with ease and confidence. From the principles of effective communication to strategies for increasing social appeal, this course covers an array of essential topics. A key aspect of this online Social Skills Diploma course involves identifying and overcoming barriers to socialising. It addresses the common challenges that individuals may face, offering insightful guidance on how to break through these barriers. The course will also highlight the importance of understanding others' perspectives, fostering empathy, and developing effective coping mechanisms for social discomfort. Building on this foundation, the Social Skills Diploma course dives into the art of conversation. It introduces learners to the nuances of initiating and maintaining engaging dialogues, adjusting to various contexts, and handling conversations in specific situations. The course provides a rich exploration of conversational tactics, illuminating common errors, and offering guidance for their avoidance and correction. Listening, an often overlooked but incredibly significant social skill, is given substantial emphasis in this online course. Learners will be guided on how to hone their active listening abilities, enabling them to comprehend, respond, and interact more effectively. This important skill enhances mutual understanding and contributes to the overall success of interpersonal communication. The Social Skills Diploma course also covers strategies for increasing social appeal. It offers insights into the factors that make individuals more attractive and likable in social settings. These factors can range from body language and non-verbal cues to the art of small talk, and understanding how to use them effectively can significantly enhance one's social appeal. Another important focus of the course is the development of meaningful friendships. It delves into the complex dynamics of friend relationships, offering guidance on how to build, maintain, and deepen these crucial bonds. The course also addresses common problems in making friends, providing learners with practical strategies for overcoming these issues. Last but not least, the online Social Skills Diploma course takes learners through the process of adjusting their social skills. It encourages self-awareness and introspection, guiding learners on how to adapt their behaviour based on different social contexts and interpersonal dynamics. The skills and knowledge acquired through this course can have a profound impact, enhancing personal and professional relationships alike. Whether you're seeking to improve your personal interactions, aspiring to excel in a professional setting, or simply wish to understand the complexities of social dynamics better, this online Social Skills Diploma course could be the stepping stone towards a more socially adept and fulfilling life. Don't miss this opportunity to expand your social prowess and increase your overall confidence in any social situation. Enrol today and commence your journey towards becoming a more adept, socially aware, and empowered individual. With this diploma under your belt, your journey towards enhanced social effectiveness and adaptability will truly have begun. What you will learn 1:Enhancing Our Social Abilities 2:Barriers to Socialising 3:Conversations 4:Conversations in Specific Situations 5:Listening 6:Common Conversational Errors 7:Increasing Social Appeal 8:Friendship 9:Dealing with Problems in Making Friends 10:Adjusting to Social Skills Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Nothing can stop your progress, not even inflation! Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry, as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Virtual Assistant and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Virtual Assistant bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Virtual Assistant course that will enhance your skills and prepare you for the competitive job market. This Virtual Assistant Bundle Consists of the following Premium courses: Course 01: Hiring Virtual Assistants for Content Creation Course 02: Personal Assistant & Skill Development Training Course 03: Content Management Course 04: Digital Marketing Course 05: Social Media Strategist Training Course 06: SEO - Search Engine Optimisation Level 5 Course 07: Email Writing Training Course 08: YouTube and Instagram Video Production with Editing Bootcamp Course 09: Working from Home Essentials Course 10: Online Meeting Management Course 11: Business Writing Course 12: Level 2 Microsoft Office Essentials Course 13: Employment Law Level 3 Course 14: Freelancing on UpWork Enrol now in Virtual Assistant Training to advance your career, and use the premium study materials from Apex Learning. The Virtual Assistant bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Virtual Assistant expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Hiring Virtual Assistants for Content Creation Introduction To The Course Working with Virtual Assistants Sources For Finding Content Creators Giving Back What To Expect With Volume Conclusion Course 02: Personal Assistant & Skill Development Training Introduction to Personal Assistant Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Course 03: Content Management Introduction to Content Management Content Management System (CMS) Basics of Content Management Systems Course 04: Digital Marketing Introduction How to Apply the Internet Marketing Process The Internet Marketing Strategies That Will Increase Your Sales Creating an Internet Marketing Strategy for Your Business Course 05: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Course 06: SEO - Search Engine Optimisation Level 5 Introduction SEO: Core Concepts On-Page Optimisation Course 07: Email Writing Training Module 01 - E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3 - Manage Your E-mail Module 4 - Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6 - Exercise Caution Course 08: YouTube and Instagram Video Production with Editing Bootcamp Preparation for Filming Filming Your Videos Importing, Storage & Backup Editing Exporting, Publishing & Uploading Course 09: Working from Home Essentials Introduction to Work from Home Online Meeting Tools Project Management Tools Project Planning Tools Communication Tools Course 10: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 11: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Course 12: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 13: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Course 14: Freelancing on UpWork Introduction & Overview Setting Up Your UpWork Profile Submitting Proposals To Jobs How will I get my Certificate? After successfully completing the Virtual Assistant course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Virtual Assistant bundle. Requirements Our Virtual Assistant course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Hiring Virtual Assistants for Content Creation) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Hiring Virtual Assistants for Content Creation) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 13-in-1 extensive bundle that has everything you need to succeed in Work from Home Essentials and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Work from Home Essentials bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Work from Home Essentials course that will enhance your skills and prepare you for the competitive job market. Also, our Work from Home Essentials experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Work from Home Essentials, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Work from Home Essentials Bundle Consists of the following Premium courses: Course 01: Working from Home Essentials Course 02: Online Course - A Perfect Guide to Home Business Course 03: Online Meeting Management Course 04: Using Zoom Meeting Effectively Course 05: ZOOM: Master Video Conferencing in Just 40 minutes! Course 06: Business Writing Course 07: Document Control Course 08: Level 2 Microsoft Office Essentials Course 09: Touch Typing Essentials Course 10: Effective Communication Skills Diploma Course 11: Stress Management Training Course 12: Functional Skills IT Course 13: Time Management Course 14: Freelancing on UpWork Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 13 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Working from Home Essentials Module 1: Introduction to Work from Home Module 2: Online Meeting Tools Module 3: Project Management Tools Module 4: Project Planning Tools Module 5: Communication Tools Course 02: Online Course - A Perfect Guide to Home Business Module 01: Introduction to Business Module 02: Understanding Entrepreneurship Module 03: What Is a Home-Based Business? Module 04: Introduction to Online Business Module 05: Introduction to Digital Marketing Module 06: E-Commerce Business Model: Dropshipping Module 07: E-Commerce Business Model: Affiliate Marketing Module 08: Opportunities for Home-Based Income Module 09: At-Home Professional Service Provider Business Module 10: Introduction to Freelancing Course 03: Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 04: Using Zoom Meeting Effectively Module 01: Introduction Module 02: What is Zoom Meeting? Module 03: Why Use Zoom? Module 04: Tighter Security Module 05: Create Zoom Account Module 06: Navigating Zoom as a Participant Module 07: Scheduling a Meeting Module 08: Navigating Zoom as the Host Module 09: Live on Zoom as a Participant Module 10: Live on Zoom as a Host Module 11: Zoom Webinar Introduction Module 12: Closing Remarks Course 05: ZOOM: Master Video Conferencing in Just 40 minutes! Intro Zoom Intro and signing up Hosting Your First Zoom Meeting Inviting Participants Manage Participants Sharing Screens and Whiteboards More Screen Share Options Chat, Recording and Reactions TIPS 01- Virtual Backgrounds TIPS 02 - Custom Virtual Background TIPS 03 - Video Settings TIPS 04 - Calendar Zoom Extension TIPS 05 - Hiding Floating Menu TIPS 06 - Mute All Shortcut TIPS 07 - New Share TIPS 08 - Pause Share TIPS 09 - Annotate Course 06: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Proof Reading Makes Perfect Course 07: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 08: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 09: Touch Typing Essentials Course 10: Effective Communication Skills Diploma Course 11: Stress Management Training Course 12: Functional Skills IT Course 13: Time Management Course 14: Freelancing on UpWork CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Work from Home Essentials bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Work from Home Essentials is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Description Dementia Awareness diploma Designed to help any staff who works in a health or social care environment with people suffering from dementia, the Dementia Awareness Diploma explains the umbrella syndrome that also includes associated conditions like Alzheimer's disease. Staff that are new to the subject can use this course to gain an introduction whereas experienced staff can use this course to refresh what they have learnt or update their knowledge. Taking care of an individual who displays symptoms of dementia is a challenging task and it becomes even harder if the person taking care does not fully comprehend the condition. Keeping this in mind, the course has been prepared to impart basic information regarding the various types of dementia, its causes and the common risk factors that cause the development of this condition in an individual. A detailed insight into the various types of dementia, the nature and characteristics of dementia and also the methods to prevent as well as manage this appalling condition is provided by the Dementia Awareness Diploma. This comprehensive course touches all bases from the various categories to the latest research being done about the causes and also the potential ways in which the risk of dementia can be lessened. In order to have an effective communication with those who suffer from dementia, you must be respectful, and empathetic and have a complete understanding of the various effective communication strategies. To continue to have meaningful communication through all the stages of dementia, you need to be adaptable. During the course of the Dementia Awareness Diploma Course, you will learn how to do this and how to succeed even in the most challenging of situations where communication is deemed very difficult. What you will learn 1: About dementia 2: Treatments 3: Living well 4: Planning ahead 5: Services for people with dementia 6: Support for carers Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Body Language Diploma Throughout the duration of this striking and insightful online Body Language Diploma course ,you will come to learn that a person is only saying a tiny portion of what they intend to communicate when speaking. With the help of the lessons in the Body Language Diploma course, you will study how the body language as well as other non-verbal communications displayed by others can be read and understood. With the help of this captivating course, you will learn to understand in a better manner what exactly is being thought by a person and what they really mean, which in reality is much more than what they actually speak. The main aim of this Body Language Diploma course is to make you adept in the skills required to become better as a communicator and reader of non-verbal communication. Through the duration of the course, you will learn about the biology of non-verbal communication and how it can be applied in real life. You will learn how to recognize different movements and signs and how to interpret said signs and movements with the help of photographs and exercises. You can become more successful in all areas of your life including your personal and professional life when equipped with this knowledge. Although body language is not something we think about as a means of communication, it is certainly something that we have noticed on a daily basis, either consciously or unconsciously. Body language, whether it is subtle motions or obvious displays, can let us know a lot about the thoughts and feelings of a person when we know what to look out for. With the help of this online Body Language Diploma course, explore all the intricate details of body language and become adept at understanding more than what people actually say. Syllabus 1: Introduction to Body Language 2: Facial Expressions 3: Gestures Conveys a Range of Emotions 4: The Eyes 5: Breaking Eye Contact 6: Understanding Your Lips 7: Revealing Posture Secrets 8: All About Your Stance 9: Bridging the Social Gap Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.