Name: Boost Customer Satisfaction: Join us 1 Day Training in Edinburgh
Price: 595 GBP
Availability: InStock

Edinburgh

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

In the competitive construction industry, the need for training is more vital than ever. Organizations that devote resources to professional development are more likely to see higher productivity and greater efficiency. On-the-job training can provide crucial knowledge to perform tasks at hand, but the best professionals constantly seek to learn about new techniques and technologies to improve their performance on-site and in the office.

Our Construction Project Manager Course (PMC) provides project managers the chance to sharpen the skills necessary to work more efficiently, increase productivity, and propel your construction business to the next level. PMC provides the ideal opportunity for project managers to gain crucial knowledge and leadership skills to stay competitive. This program will provide participants with skills they can immediately implement on the job and in the field. Everyone who goes through the program has something to gain over an intense week of workshops, assignments, and team-building activities.

PMC participants experience an interactive program that explores 15 critical areas of project management that seasoned project managers tackle on a daily basis. PMC provides participants with practical solutions to current industry challenges they can take back to immediately impact performance and improve project results.

Learning Objectives: 

Upon successful completion of this course, the learner will be able to:

● Identify the importance of pre-planning and its correlation with a company’s bottom line.
● Discuss the impact of low job site productivity on the project contractor, craftsperson, project owner, and designer.
● Discuss information required to evaluate and select subcontractor and vendor services and material and equipment purchases.
● Identify legal actions, or lack thereof, that can have far-reaching legal consequences for the project manager, their company, and many others.

Course Topics:

Day 1:

1.Project Planning
Importance of pre-planning.
Developing comprehensive project plans.
Correlation between planning and profitability.
Tools and techniques for effective planning.

2.Safety Management
Importance of safety in construction.
Developing and implementing safety plans.
OSHA regulations and compliance.
Risk assessment and mitigation.

3.Construction Productivity
Factors affecting job site productivity.
Techniques to improve productivity.
Measuring and tracking productivity.
Case studies of productivity improvements.

4.Subcontractor & Vendor Management
Evaluating and selecting subcontractors and vendors.
Contract negotiation and management.
Performance monitoring and quality control.
Building and maintaining strong relationships.

5.Critical Path Method (CPM) Scheduling
Basics of CPM scheduling.
Developing and maintaining project schedules.
Identifying and managing critical paths.
Tools and software for scheduling.

Day 2:

1.Claims Management
Types of claims in construction.
Preventing and managing claims.
Documentation and communication strategies.
Dispute resolution methods.

2.Legal Issues & Contract Clauses
Key legal concepts in construction.
Important contract clauses and their implications.
Managing legal risks and liabilities.
Case studies of legal issues in construction.

3.Cost Control
Budgeting and cost estimation.
Tracking and controlling project costs.
Analyzing cost performance.
Techniques for cost reduction.

4.Project Recordkeeping
Importance of accurate recordkeeping.
Types of project records and documentation.
Best practices for maintaining records.
Tools for efficient recordkeeping.

5.Communication
Importance of effective communication.
Strategies for improving communication.
Tools and technologies for communication.
Case studies of communication failures and successes.

6.Time Management
Techniques for effective time management.
Prioritizing tasks and managing deadlines.
Tools for time tracking and management.
Case studies of time management in construction.

7.Problem Solving & Decision Making
Techniques for problem-solving.
Decision-making frameworks.
Analyzing and evaluating options.
Case studies of problem-solving in construction.

8.Innovation
Importance of innovation in construction.
Identifying and implementing new technologies.
Encouraging a culture of innovation.
Case studies of successful innovation.

Conclusion: 

The PMC course aims to equip project managers with the skills and knowledge necessary to excel in the construction industry. By addressing the critical areas of project management, participants will leave the course with practical strategies and tools to enhance their performance and drive their projects to success.
Who Can Attend?
The Construction Project Manager (PMC) 2 Days Training course is designed for:

Project Managers: Experienced project managers looking to enhance their skills and stay updated with the latest industry practices and technologies.
Construction Managers: Individuals responsible for overseeing construction projects who want to improve their management techniques and project outcomes.
Site Supervisors: Supervisors and foremen seeking to gain a deeper understanding of project management principles and practices to better support project managers.
Engineers and Architects: Professionals involved in the planning, design, and execution of construction projects who want to enhance their project management knowledge and skills.
Construction Professionals: Anyone in the construction industry, including estimators, planners, and coordinators, aiming to improve their project management capabilities and advance their careers.
Business Owners and Executives: Owners and executives of construction companies who want to ensure their project managers and teams are well-equipped with the necessary skills to drive project success and business growth.
Aspiring Project Managers: Individuals aspiring to move into project management roles within the construction industry, seeking foundational knowledge and skills to prepare for the transition.
HR and Training Managers: Human resource and training managers responsible for the professional development of their company's construction management teams.
Prerequisites
While there are no strict prerequisites for attending the PMC course, having a basic understanding of construction processes and some experience in construction project management will be beneficial. Participants should come prepared to engage in interactive discussions and practical exercises that require critical thinking and problem-solving skills.
Benefits of Taking the Construction Project Manager (PMC) 2 Days Training Course In-House
1. Customization to Your Needs:
● The course can be tailored to address the specific challenges and requirements of your organization, ensuring the content is relevant and directly applicable to your projects and team dynamics.

2. Convenience and Flexibility:
● Conducting the training in-house eliminates the need for travel, saving time and reducing costs for your employees. It also allows for scheduling flexibility to fit the course around your team's availability.

3. Team Building and Collaboration:
● In-house training fosters a collaborative learning environment, encouraging team building and improved communication among your employees. It provides an opportunity for your team to work together on practical exercises and case studies, strengthening their ability to collaborate effectively on future projects.

4. Immediate Application:
● The skills and knowledge gained during the course can be immediately applied to your current projects, leading to quick improvements in productivity, efficiency, and project outcomes.

5. Cost-Effective:
● In-house training is often more cost-effective than sending multiple employees to external courses. You save on travel and accommodation expenses, and there are often discounts available for group bookings.

6. Consistent Training:
● Ensuring that all relevant team members receive the same high-quality training ensures consistency in the application of project management principles and practices across your organization.

7. Confidentiality:
● In-house training allows your team to discuss sensitive and proprietary information freely without concerns about confidentiality. This can lead to more open discussions and practical problem-solving sessions.

8. Enhanced Engagement:
● Training conducted in a familiar environment can increase engagement and participation. Employees may feel more comfortable and willing to engage in discussions, ask questions, and participate in activities.

9. Long-Term Benefits:
● Investing in in-house training demonstrates your commitment to employee development, which can boost morale, job satisfaction, and retention rates. Employees are more likely to stay with an organization that invests in their professional growth.

10. Direct Access to Trainers:
● Having trainers on-site allows for more personalized interaction, immediate feedback, and the opportunity to address specific concerns or questions that arise during the training.

11. Aligns with Organizational Goals:
● In-house training can be aligned with your organizational goals and strategies, ensuring that the skills and knowledge gained are directly contributing to your company's overall objectives.

12. Follow-Up Support:
● Trainers can offer follow-up support and coaching to ensure that the concepts and techniques learned during the course are successfully implemented in your organization.

13. Increased Productivity:
● With the entire team trained together, there is a reduced learning curve, leading to quicker implementation of new practices and increased productivity.

14. Industry-Relevant Case Studies:
● Trainers can incorporate industry-relevant case studies and examples specific to your organization, making the learning experience more relatable and impactful.

By choosing to conduct the PMC 2 Days Training course in-house, your organization can maximize the benefits of professional development, ensuring that your team is equipped with the essential skills and knowledge to excel in the competitive construction industry.

Mangates

Construction Management

Project Manager

Construction Project Manager 2 Days Training in Edinburgh

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Dunfermline

Construction Project Manager 2 Days Training in Dunfermline

Livingston

Construction Project Manager 2 Days Training in Livingston

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Inside This Training, You&#39;ll Learn</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">None</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Materials:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attendees will receive a course manual with presentation slides and reference materials.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One: Identifying Your Audience</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two: Creating a Basic Outline</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three: Organizing the Program</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four: Fleshing It Out</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five: Putting It All Together</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Six: Being Prepared</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Seven: Overcoming Nervousness</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Eight: Delivering Your Speech (I)</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Nine: Delivering Your Speech (II)</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Ten: Questions and Answers</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Eleven: Wrapping Up</strong></p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who is interested in Public Speaking Skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Technical Requirements:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For eBooks:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Internet for downloading the eBook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laptop, tablet, Smartphone, eReader (No Kindle)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">eBook download and activation instructions</p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Dunfermline

Master Business Networking in Just 1 Day - Join our Workshop in Dunfermline

Business Networking 1 Day Training in Livingston

Master Business Networking in Just 1 Day - Join our Workshop in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Livingston

Boost Customer Satisfaction: Join us 1 Day Training in Livingston

Customer Service Essentials 1 Day Training in Dunfermline

Boost Customer Satisfaction: Join us 1 Day Training in Dunfermline

Leicester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Leicester
























































Communication Skills 1 Day Training in Livingston

Communication Skills 1 Day Training in Dunfermline








































Customer Service Essentials 1 Day Training in Edinburgh

Boost Customer Satisfaction: Join us 1 Day Training in Edinburgh

Waverley Communicators Toastmasters Club

Capital Communicators - Toastmasters Club #7584

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

General Admission

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

Plymouth

Transform Your Stress into Strength and Thrive in Any Situation!

When your role involves working with clients and service users who have experienced trauma or have special needs, you are expected to be resilient despite the relentless emotional and psychological impact on your well-being. This course focuses on your personal development in navigating the emotional challenges associated with your work.

Together, we will explore a range of emotion skills, practical tools, and resources that extend beyond mindfulness, gratitude, and positive thinking. We will delve into trauma-responsive processing and communication techniques that are vital for supporting your clients while also nurturing your own emotional well-being. 

Prepared for the Emotional Impact of Your Role
Research from the University of Central Lancashire in 2020 revealed that approximately 60% of emergency services personnel felt unprepared for the psychological impact of their job duties, especially when handling traumatic incidents. Additionally, a 2021 study by the Law Society found that many solicitors experience high levels of stress and burnout, with 70% of respondents reporting that the pressures of their profession significantly affect their mental health.

Based on the evidence-based method of Emotional Logic, this course will introduce you to a healthy adjustment process that avoids unhelpful coping strategies. Instead, it offers practical methods that align with your emotions and personality. You will learn to use an activity pack filled with tools and resources that will help you understand your emotional triggers and patterns, as well as discover the healthy reasons behind them. You will also learn how to prepare yourself for traumatic incidents to lessen their psychological impact. These tools are also effective for processing secondary trauma.





Course details:
Course Duration: 4 weeks
Session Length: 4 x 2-hour sessions via Zoom
Dates: June 3rd - 24th, 2025
Times: Tuesdays, 7pm-9pm, London time




Learning Outcomes
Participants will:
Develop practical skills for effectively managing stress.
Learn techniques to build and nurture emotional resilience.
Gain tools to enhance their communication skills and boost their confidence.
Create personalised strategies for maintaining resilience over time.




Course Structure
Week 1: Emotions and their Purpose
Introduction to a healthy adjustment process.
Discovering and understanding emotional patterns.
Exploring the useful purpose of grief emotions.
Identifying emotionally safe spaces and people.
Week 2: Emotions lead your values
Techniques to discover the values behind negative emotions.
Strategies to turn traumatic stories into value-filled narratives.
Experience the power of small steps with a big impact.
Tools to uncover unhelpful communication patterns.
Week 3: Resilience Strategies and Skills
Techniques to communicate boundaries and needs assertively and confidently.
Developing a personalised action plan for ongoing resilience.
Practice the power of peer support (discover how you can help each other)
Week 4: Nurturing personal resilience and social resilience
Practice all you've learned in peer groups.
Build your resilience network.




Who is this course for
This course is designed for professionals who must be resilient under relentless stress. This includes:
First responders
Health professionals
Legal professionals
Victim Services employees
Specialist care providers
HR professionals




Testimonials
The technique has made me more aware of my own emotions, the patterns and how to talk about them more effectively. – Jo  
He gave us a whole new language with which to communicate. – Marleen  
Even now, his session really helped me overcome the shame of feeling more ‘negative’ emotions, and I have been able to work on looking inward and identifying why I’m feeling a certain way rather than blaming others. – Georgia
Sessions with Sven have been refreshing, challenging and reassuring. As it turns out, there are very good reasons why I react the way I do, and instead of wondering what I can do to change, I see the answers have been there all along. – Michael




Format and Delivery
4 weekly live Zoom sessions.
A format that mixes workshop, lecturing and facilitating. 
Participants can ask questions at any time. 
You will receive a hard copy of the Activity Pack (designed for various learning styles.)
There will be no recordings to keep everyone emotionally and psychologically safe. (However, we can schedule a short recap session if you cannot attend a meeting because you are unwell.)
Weekly follow-up email with additional resources not yet included in the Activity Pack.

Eyes Up Training Limited

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.

Thrive Under Pressure: Resilience Skills for Stressful Work Environments

20% discount if you book before 29th April

Early Bird

Standard Admission

<div>
	<blockquote><p><span>Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well</span><b>.</b></p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence.</span></p>
<p><span>There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively.</span></p>
<h3><b>Who is the course </b><b>for</b><b>?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.<br />
</span></li>
<li><span>Learners should be ages 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Communication Techniques course would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager.</span></li>
<li><span>Business Development.</span></li>
<li><span>Communication Department Head.</span></li>
<li><span>Executive Producers.</span></li>
<li><span>Group Account Director.</span></li>
<li><span>Marketing Manager.</span></li>
<li><span>Public Relations Officer.</span></li>
<li><span>Social Media Specialist.</span></li>
<li><span>Strategist.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well.
Description: 
Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence.
There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively.
Who is the course for?
Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.
People who are interested in learning more about communication.
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be ages 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days.
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognised accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Career Path:
The Communication Techniques course would be beneficial for the following careers:
Account Manager.
Business Development.
Communication Department Head.
Executive Producers.
Group Account Director.
Marketing Manager.
Public Relations Officer.
Social Media Specialist.
Strategist.
Communication Techniques			
	What Is Communication		00:30:00
	Understand Yourself And Your Message		00:30:00
	Ways To Understand Face Reading		00:30:00
	Pay Attention To Body Language		00:30:00
	Learn To Use Terms That Spark Interest		00:30:00
	Give Your Message Within Very Short Time		00:30:00
Communicating Effectively			
	Module One - Getting Started		00:30:00
	Module Two - Communicating with Body Language		01:00:00
	Module Three - Reading Body Language		01:00:00
	Module Four - Body Language Mistakes		00:30:00
	Module Five - Gender Differences		00:30:00
	Module Six - Nonverbal Communication		01:00:00
	Module Seven - Facial Expressions		02:00:00
	Module Eight - Body Language in Business		01:00:00
	Module Nine - Lying and Body Language		01:00:00
	Module Ten - Improve Your Body Language		01:00:00
	Module Eleven - Matching Your Words to Your Movement		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Mock Exam			
	Mock Exam- Communication Techniques		00:20:00
Final Exam			
	Final Exam- Communication Techniques		00:20:00
Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

John Academy

Listening Skills

Online Course Marketing

Meeting Skills

Business Communication Skills

Business Communication

Communication Skills

Communication Techniques

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p>Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you.</p>
<p>The course provides a powerful insight into the way communication works.</p>
<p>Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Mastering Communication Techniques</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <b>Mastering Communication Techniques</b> into <b>18</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>13 hours, 45 minutes</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Mastering Communication Techniques</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Mastering Communication Techniques </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Mastering Communication Techniques</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you.
The course provides a powerful insight into the way communication works.
Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely.
Course Highlights
Mastering Communication Techniques is an award winning and the best selling  course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Communication Techniques into 18 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 45 minutes hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
Why You Should Choose Mastering Communication Techniques
Lifetime access to the course
No hidden fees or exam charges
CPD Accredited certification on successful completion
Full Tutor support on weekdays (Monday - Friday)
Efficient exam system, assessment and instant results
Download Printable PDF certificate immediately after completion
Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.
Improve your chance of gaining professional skills and better earning potential.
Who is this Course for?
Mastering Communication Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Requirements
Our Mastering Communication Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.
Communication Techniques			
	What Is Communication	FREE	00:30:00
	Understand Yourself And Your Message	FREE	00:30:00
	Ways To Understand Face Reading		00:30:00
	Pay Attention To Body Language		00:15:00
	Learn To Use Terms That Spark Interest		00:30:00
	Give Your Message Within Very Short Time		00:30:00
Communicating Effectively			
	Module One - Getting Started	FREE	00:30:00
	Module Two - Communicating with Body Language	FREE	01:00:00
	Module Three - Reading Body Language		01:00:00
	Module Four - Body Language Mistakes		00:30:00
	Module Five - Gender Differences		00:30:00
	Module Six - Nonverbal Communication		01:00:00
	Module Seven - Facial Expressions		02:00:00
	Module Eight - Body Language in Business		01:00:00
	Module Nine - Lying and Body Language		01:00:00
	Module Ten - Improve Your Body Language		01:00:00
	Module Eleven - Matching Your Words to Your Movement		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Mock Exam			
Final Exam			

iStudy UK

Professional Skills Course (PSC)

Trainers Course

Mastering Communication Techniques

<h4>Communication Techniques for Managers Certification</h4>
<p>This exhaustive online course covering the subject of correspondence strategies is an extraordinary manner by which to help the supervisors and group pioneers in your business study fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them the certainty to discuss, talk about and resolve struggle in a more powerful way. Enlisted colleagues will discover heaps of down to earth tips, to manage them towards more effective strategies for speaking with their group in an unexpected way, while regarding the diverse correspondence styles of others. It's ideal for existing supervisors or the individuals who have been as of late elevated to the board parts, to set them up for progress. <br /><br />What's Covered in the Course? <br /><br />The course covers a scope of data identifying with effective correspondence from an administration point of view. Here are a portion of the features that your workers can anticipate: <br /><br />The key individual ascribes and characteristics showed by great communicators and how to grow such abilities; <br /><br />The contrast among delicate and hard abilities and how to utilize both to the best benefit, when speaking with your group; <br /><br />The most effective method to deal with a scope of circumstances which may happen in a group and how to utilize correspondence, to beat different issues and resolve struggle; <br /><br />The scope of various sorts of correspondence styles and how to recognize which style is generally suitable in which circumstance and how to adjust your own style, when managing various kinds of individuals and conditions; <br /><br />The ideas of tuning in, stance and tweak when imparting and how to utilize each to the best benefit; <br /><br />Tips on connecting with others well and building a work space that is comprehensive, spurring and enabling for representatives. <br /><br />What are the Benefits of the Course? <br /><br />There are a lot of benefits that your worker and your business can expect by taking the Communication Techniques for Managers Certification course: <br /><br />Your workers will acquire a scope of abilities, to help them in speaking with their groups in the most ideal manner, to serve your business; <br /><br />Because of the measured course structure, your workers can learn at their own speed and on any gadget that suits them; <br /><br />At the point when they effectively complete the course, your representatives will accomplish an industry-perceived testament.</p>

Communication Techniques for Managers Certification
This exhaustive online course covering the subject of correspondence strategies is an extraordinary manner by which to help the supervisors and group pioneers in your business study fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them the certainty to discuss, talk about and resolve struggle in a more powerful way. Enlisted colleagues will discover heaps of down to earth tips, to manage them towards more effective strategies for speaking with their group in an unexpected way, while regarding the diverse correspondence styles of others. It's ideal for existing supervisors or the individuals who have been as of late elevated to the board parts, to set them up for progress. 

What's Covered in the Course? 

The course covers a scope of data identifying with effective correspondence from an administration point of view. Here are a portion of the features that your workers can anticipate: 

The key individual ascribes and characteristics showed by great communicators and how to grow such abilities; 

The contrast among delicate and hard abilities and how to utilize both to the best benefit, when speaking with your group; 

The most effective method to deal with a scope of circumstances which may happen in a group and how to utilize correspondence, to beat different issues and resolve struggle; 

The scope of various sorts of correspondence styles and how to recognize which style is generally suitable in which circumstance and how to adjust your own style, when managing various kinds of individuals and conditions; 

The ideas of tuning in, stance and tweak when imparting and how to utilize each to the best benefit; 

Tips on connecting with others well and building a work space that is comprehensive, spurring and enabling for representatives. 

What are the Benefits of the Course? 

There are a lot of benefits that your worker and your business can expect by taking the Communication Techniques for Managers Certification course: 

Your workers will acquire a scope of abilities, to help them in speaking with their groups in the most ideal manner, to serve your business; 

Because of the measured course structure, your workers can learn at their own speed and on any gadget that suits them; 

At the point when they effectively complete the course, your representatives will accomplish an industry-perceived testament.

OnlineCoursesLearning.com

Communication Techniques for Managers

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Delve into the world of educational enrichment with our dynamic bundle, 'Effective Communication Techniques for Teachers and Trainers'. This comprehensive package comprises 11 meticulously curated courses designed to transform the ways you guide, inspire, and connect with learners. Discover the secret to Effective Communication, crucial in fostering a rich and engaging educational atmosphere. Whether you're a teacher, a teaching assistant, or a trainer, effective communication is your greatest tool in achieving educational goals.</p><p>Immerse yourself in the profound concepts of Educational Psychology, explore the intricate terrain of Education and Pedagogy, and gain unparalleled insights into Teaching Phonics. With this bundle, you'll grasp the unique dynamics of Early Years Primary Teaching and master the role of a teaching assistant with our complete diploma course. Understand the Special Educational Needs (SEN) spectrum with a dedicated diploma course, and equip yourself with progressive Remote Teaching Strategies.</p><p>The 'Effective Communication Techniques for Teachers and Trainers' bundle also equips you with essential knowledge in Learning Disability Awareness and handling Challenging Behaviour in Children. The crown jewel of this bundle is the Advanced Diploma in Child Psychology at QLS Level 7. This all-encompassing educational journey will undoubtedly enhance your Effective Communication and broaden your teaching competencies, offering immense value to your professional development.</p><p><strong>This Effective Communication Technique for Teachers and Trainers</strong><strong> Bundle Contains </strong><strong>11</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li> Course 01: Effective Communication Techniques for Teachers and Trainers</li><li> Course 02: Educational Psychology</li><li> Course 03: Education and Pedagogy</li><li> Course 04: Teaching Phonics</li><li> Course 05: Early Years Primary Teaching</li><li> Course 06: Teaching Assistant Complete Diploma</li><li> Course 07: SEN - Special Educational Needs Teaching Assistant Diploma</li><li> Course 08: Remote Teaching Strategies</li><li> Course 09: Learning Disability Awareness</li><li> Course 10: Challenging Behaviour in Children</li><li> Course 11: Advanced Diploma in Child Psychology at QLS Level 7</li></ul><p><strong>Learning Outcomes:</strong></p><p>By the end of this Effective Communication Techniques for Teachers and Trainers bundle course, learners will be able to:</p><ul><li>Gain a deep understanding of Effective Communication Techniques tailored for educators and trainers.</li><li>Acquire knowledge of the theories and principles of Educational Psychology.</li><li>Develop a strong foundation in Education and Pedagogy.</li><li>Learn the essentials of Teaching Phonics, Early Years Primary Teaching, and effective assisting strategies.</li><li>Gain insights into Special Educational Needs (SEN) and strategies to address them.</li><li>Equip yourself with knowledge on Learning Disability Awareness and strategies for managing Challenging Behaviour in Children.</li></ul> <p>Embark on a transformative journey of educational growth with the 'Effective Communication Techniques for Teachers and Trainers' bundle. Immerse yourself in the depths of Educational Psychology, understanding the mental processes and behaviours that influence learning. Explore the philosophy and methodologies underpinning Education and Pedagogy, developing strategies to tailor your teaching approach to diverse learners. Dive into the vibrant world of Teaching Phonics, becoming an expert in letter-sound relationships, crucial for early reading and writing skills.</p><p>Uncover the nuances of Early Years Primary Teaching and develop a holistic approach to guiding young minds. Take on the role of a teaching assistant with confidence, gaining comprehensive knowledge with our diploma course. Enhance your understanding of Special Educational Needs (SEN), preparing yourself to provide quality education for all learners. Embrace the digital age with innovative Remote Teaching Strategies, ensuring Effective Communication and engagement even from afar. Become proficient in Learning Disability Awareness, and equip yourself to manage Challenging Behaviour in Children. Finally, deepen your understanding of children's mental and emotional development with the Advanced Diploma in Child Psychology at QLS Level 7.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Effective Communication Techniques for Teachers and Trainers bundle is perfect for:</p><ul><li>Teachers, tutors, and educators looking to enhance their Effective Communication and teaching techniques.</li><li>Individuals considering a career as a teaching assistant or special educational needs (SEN) specialist.</li><li>Professionals in the education sector seek to expand their knowledge base and skills.</li><li>Parents, guardians, and caregivers who wish to better understand child psychology and behaviour.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Primary or Secondary School Teacher (£24,000 - £41,000)</li><li>Teaching Assistant (£12,000 - £23,000)</li><li>Special Educational Needs (SEN) Specialist (£20,000 - £45,000)</li><li>Child Psychologist (£31,000 - £98,500)</li><li>Education Consultant (£25,000 - £80,000)</li><li>Learning Support Assistant (£14,000 - £22,000)</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>
        <h4>Effective Communication Techniques for Teachers and Trainers - CPD Certified</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!
Delve into the world of educational enrichment with our dynamic bundle, 'Effective Communication Techniques for Teachers and Trainers'. This comprehensive package comprises 11 meticulously curated courses designed to transform the ways you guide, inspire, and connect with learners. Discover the secret to Effective Communication, crucial in fostering a rich and engaging educational atmosphere. Whether you're a teacher, a teaching assistant, or a trainer, effective communication is your greatest tool in achieving educational goals.
Immerse yourself in the profound concepts of Educational Psychology, explore the intricate terrain of Education and Pedagogy, and gain unparalleled insights into Teaching Phonics. With this bundle, you'll grasp the unique dynamics of Early Years Primary Teaching and master the role of a teaching assistant with our complete diploma course. Understand the Special Educational Needs (SEN) spectrum with a dedicated diploma course, and equip yourself with progressive Remote Teaching Strategies.
The 'Effective Communication Techniques for Teachers and Trainers' bundle also equips you with essential knowledge in Learning Disability Awareness and handling Challenging Behaviour in Children. The crown jewel of this bundle is the Advanced Diploma in Child Psychology at QLS Level 7. This all-encompassing educational journey will undoubtedly enhance your Effective Communication and broaden your teaching competencies, offering immense value to your professional development.
This Effective Communication Technique for Teachers and Trainers Bundle Contains 11 of Our Premium Courses for One Discounted Price:
Course 01: Effective Communication Techniques for Teachers and Trainers
Course 02: Educational Psychology
Course 03: Education and Pedagogy
Course 04: Teaching Phonics
Course 05: Early Years Primary Teaching
Course 06: Teaching Assistant Complete Diploma
Course 07: SEN - Special Educational Needs Teaching Assistant Diploma
Course 08: Remote Teaching Strategies
Course 09: Learning Disability Awareness
Course 10: Challenging Behaviour in Children
Course 11: Advanced Diploma in Child Psychology at QLS Level 7
Learning Outcomes:
By the end of this Effective Communication Techniques for Teachers and Trainers bundle course, learners will be able to:
Gain a deep understanding of Effective Communication Techniques tailored for educators and trainers.
Acquire knowledge of the theories and principles of Educational Psychology.
Develop a strong foundation in Education and Pedagogy.
Learn the essentials of Teaching Phonics, Early Years Primary Teaching, and effective assisting strategies.
Gain insights into Special Educational Needs (SEN) and strategies to address them.
Equip yourself with knowledge on Learning Disability Awareness and strategies for managing Challenging Behaviour in Children.
Embark on a transformative journey of educational growth with the 'Effective Communication Techniques for Teachers and Trainers' bundle. Immerse yourself in the depths of Educational Psychology, understanding the mental processes and behaviours that influence learning. Explore the philosophy and methodologies underpinning Education and Pedagogy, developing strategies to tailor your teaching approach to diverse learners. Dive into the vibrant world of Teaching Phonics, becoming an expert in letter-sound relationships, crucial for early reading and writing skills.
Uncover the nuances of Early Years Primary Teaching and develop a holistic approach to guiding young minds. Take on the role of a teaching assistant with confidence, gaining comprehensive knowledge with our diploma course. Enhance your understanding of Special Educational Needs (SEN), preparing yourself to provide quality education for all learners. Embrace the digital age with innovative Remote Teaching Strategies, ensuring Effective Communication and engagement even from afar. Become proficient in Learning Disability Awareness, and equip yourself to manage Challenging Behaviour in Children. Finally, deepen your understanding of children's mental and emotional development with the Advanced Diploma in Child Psychology at QLS Level 7.
 CPD 
250 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This Effective Communication Techniques for Teachers and Trainers bundle is perfect for:
Teachers, tutors, and educators looking to enhance their Effective Communication and teaching techniques.
Individuals considering a career as a teaching assistant or special educational needs (SEN) specialist.
Professionals in the education sector seek to expand their knowledge base and skills.
Parents, guardians, and caregivers who wish to better understand child psychology and behaviour.
 Career path 
Primary or Secondary School Teacher (£24,000 - £41,000)
Teaching Assistant (£12,000 - £23,000)
Special Educational Needs (SEN) Specialist (£20,000 - £45,000)
Child Psychologist (£31,000 - £98,500)
Education Consultant (£25,000 - £80,000)
Learning Support Assistant (£14,000 - £22,000)
 Certificates 
CPD Accredited Certificate
 Digital certificate - Included 
Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.
CPD Accredited Certificate
 Hard copy certificate - Included 
International students are subject to a £10 delivery fee for their orders, based on their location.
Effective Communication Techniques for Teachers and Trainers - CPD Certified
 Hard copy certificate - Included 

Academy for Health and Fitness

Certificate in Further Education & Training (Cert Ed)

Diploma in Education & Training (DET)

Further Education Teacher

Teaching Online

Teaching & Training

Effective Communication Techniques for Teachers and Trainers - CPD Certified

<div>
	<h3><b>Description: </b></h3>
<p><span>Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Business professionals who want to understand the importance of communication skills</span></li>
<li><span>People who are interested in learning more about communication for administrators</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Administrative Assistant</span></li>
<li><span>Administrator</span></li>
<li><span>Businessmen</span></li>
<li><span>Business Development Specialist</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Entrepreneur</span></li>
<li><span>Team Leader</span></li>
<li><span>Supervisor.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Basics</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Know Thyself and The Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms of Business Communication That Invoke Emotions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Benefits Of Presenting Your Message In 1 Minute</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description: 
Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.
Who is the course for?
Business professionals who want to understand the importance of communication skills
People who are interested in learning more about communication for administrators
Entry Requirement:
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
Assessment: 
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
Certification: 
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Why choose us?
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Career Path:
This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:
Administrative Assistant
Administrator
Businessmen
Business Development Specialist
Communication Department Head
Entrepreneur
Team Leader
Supervisor.
Basics			
	What Is Communication		00:30:00
	Understand Yourself And Your Message		00:30:00
	Ways To Understand Face Reading		00:30:00
	Pay Attention To Body Language		00:30:00
	Learn To Use Terms That Spark Interest		00:30:00
	Give Your Message Within Very Short Time		00:30:00
Business Communication			
	Communication Basics		00:30:00
	Know Thyself and The Message		00:30:00
	Learn To Use Terms of Business Communication That Invoke Emotions		00:30:00
	Pay Attention To Body Language		00:30:00
	Learn To Use Terms That Spark Interest		00:30:00
	The Benefits Of Presenting Your Message In 1 Minute		00:30:00
	Wrapping Up		00:15:00
Communication Strategies			
	Module One - Getting Started		00:15:00
	Module Two - The Big Picture		00:30:00
	Module Three - Understanding Communication Barriers		00:30:00
	Module Four - Paraverbal Communication Skills		00:30:00
	Module Five - Non-Verbal Communication		00:30:00
	Module Six - Speaking Like a STAR		00:30:00
	Module Seven - Listening Skills		00:30:00
	Module Eight - Asking Good Questions		01:00:00
	Module Nine - Appreciative Inquiry		00:30:00
	Module Ten - Mastering the Art of Conversation		01:00:00
	Module Eleven - Advanced Communication Skills		01:00:00
	Module Twelve - Wrapping Up		00:30:00
Mock Exam			
	Mock Exam- Communication Techniques for Administrators		00:30:00
Final Exam			
	Final Exam- Communication Techniques for Administrators		00:30:00
Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

Office Administration

Management Skills

Business Admin

Communication Techniques for Administrators

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Effective Communication Techniques for Teachers and Trainers Course </span><span>has been specially designed to help learners gain a good command of Effective Communication Techniques for Teachers and Trainers Course</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Effective Communication Techniques for Teachers and Trainers Course</span><span>, you will gain both practical and theoretical understanding of Effective Communication Techniques for Teachers and Trainers Course </span><span>that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`</span></p></div>
				</div>
				</div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Effective Communication Techniques for Teachers and Trainers Course just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>2+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Basic Concept of Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Foundations of Classroom Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Foundations of Classroom Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Effective Verbal and Nonverbal Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Verbal and Nonverbal Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Importance of Effective Listening</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Effective Listening</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Strategies for Building Effective Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Building Effective Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Sharing Information in the Classroom</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sharing Information in the Classroom</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Leading Classroom Discussions</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Classroom Discussions</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Communicative Reading and Storytelling</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicative Reading and Storytelling</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Using Classroom Talk to Encourage Students' Thinking</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Classroom Talk to Encourage Students' Thinking</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Communicating with Parents</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Parents</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communicating with Colleagues</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Colleagues</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Communicating with Administrators</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Administrators</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Communicating with Difficult People</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Difficult People</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Communicating in Less-Than-Ideal Circumstances</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating in Less-Than-Ideal Circumstances</td><td><span>🕐 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Effective Communication Techniques for Teachers and Trainers Course has been specially designed to help learners gain a good command of Effective Communication Techniques for Teachers and Trainers Course, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Effective Communication Techniques for Teachers and Trainers Course, you will gain both practical and theoretical understanding of Effective Communication Techniques for Teachers and Trainers Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`
Learning outcome
Get a deep understanding of the Effective Communication Techniques for Teachers and Trainers Course just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
2+ hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 01: Basic Concept of Communication			
	Basic Concept of Communication	🕐 00:30:00
Module 02: Foundations of Classroom Communication			
	Foundations of Classroom Communication	🕐 00:30:00
Module 03: Effective Verbal and Nonverbal Communication			
	Effective Verbal and Nonverbal Communication	🕐 00:30:00
Module 04: Importance of Effective Listening			
	Importance of Effective Listening	🕐 00:30:00
Module 05: Strategies for Building Effective Communication			
	Strategies for Building Effective Communication	🕐 00:30:00
Module 06: Sharing Information in the Classroom			
	Sharing Information in the Classroom	🕐 00:30:00
Module 07: Leading Classroom Discussions			
	Leading Classroom Discussions	🕐 00:30:00
Module 08: Communicative Reading and Storytelling			
	Communicative Reading and Storytelling	🕐 00:30:00
Module 09: Using Classroom Talk to Encourage Students' Thinking			
	Using Classroom Talk to Encourage Students' Thinking	🕐 00:30:00
Module 10: Communicating with Parents			
	Communicating with Parents	🕐 00:30:00
Module 11: Communicating with Colleagues			
	Communicating with Colleagues	🕐 00:30:00
Module 12: Communicating with Administrators			
	Communicating with Administrators	🕐 00:30:00
Module 13: Communicating with Difficult People			
	Communicating with Difficult People	🕐 00:30:00
Module 14: Communicating in Less-Than-Ideal Circumstances			
	Communicating in Less-Than-Ideal Circumstances	🕐 00:30:00

Skill Up

Online Course Creation

Teacher Training

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Effective Communication Techniques for Teachers and Trainers

<p><strong>Unleash the Power of Pedagogy: Effective Communication Techniques for Teachers and Trainers</strong></p>
<p>Welcome to a transformative educational journey where communication becomes an art form, shaping the foundation of effective teaching. Our '<strong>Effective Communication Techniques for Teachers and Trainers</strong>' course is a symphony of modules meticulously designed to elevate your communication prowess. Dive into the basics of communication, mastering both verbal and nonverbal strategies, and discover the pivotal role of effective listening. This course extends beyond the classroom, delving into communicating with parents, colleagues, administrators, and even in challenging circumstances.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Grasp the fundamental concepts underpinning effective communication.</li>
<li>Develop strategies for fostering a communicative classroom environment.</li>
<li>Enhance verbal and nonverbal communication skills for impactful teaching.</li>
<li>Utilize effective listening as a catalyst for understanding and connection.</li>
<li>Master the art of communication in diverse scenarios, from parent interactions to challenging circumstances.</li>
</ul>
<h3><b>Why choose this Effective Communication Techniques for Teachers and Trainers<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Effective Communication Techniques for Teachers and Trainers<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring and practicing teachers seeking to enhance their communication skills.</li>
<li>Trainers and educators aiming for a deeper connection with learners.</li>
<li>School administrators and staff involved in communication with various stakeholders.</li>
<li>Individuals looking to excel in communicative reading and storytelling.</li>
<li>Those desiring to navigate challenging situations with finesse.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Educational Communicator:</strong> £25,000 - £40,000</li>
<li><strong>Training Specialist:</strong> £30,000 - £45,000</li>
<li><strong>School Liaison Officer:</strong> £25,000 - £35,000</li>
<li><strong>Curriculum Developer:</strong> £30,000 - £45,000</li>
<li><strong>Communication and Engagement Coordinator:</strong> £28,000 - £40,000</li>
<li><strong>Educational Consultant:</strong> £35,000 - £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Effective Communication Techniques for Teachers and Trainers</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Effective Communication Techniques for Teachers and Trainers</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Basic Concept of Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Foundations of Classroom Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Foundations of Classroom Communication</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Effective Verbal and Nonverbal Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Verbal and Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Importance of Effective Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Effective Listening</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Strategies for Building Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Building Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Sharing Information in the Classroom</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sharing Information in the Classroom</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Leading Classroom Discussions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Classroom Discussions</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Communicative Reading and Storytelling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicative Reading and Storytelling</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Using Classroom Talk to Encourage Students' Thinking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Classroom Talk to Encourage Students_ Thinking</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Communicating with Parents</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Parents</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communicating with Colleagues</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Colleagues</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Communicating with Administrators</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Administrators</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Communicating with Difficult People	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Communicating in Less-Than-Ideal Circumstances	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating in Less-Than-Ideal Circumstances</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Unleash the Power of Pedagogy: Effective Communication Techniques for Teachers and Trainers
Welcome to a transformative educational journey where communication becomes an art form, shaping the foundation of effective teaching. Our 'Effective Communication Techniques for Teachers and Trainers' course is a symphony of modules meticulously designed to elevate your communication prowess. Dive into the basics of communication, mastering both verbal and nonverbal strategies, and discover the pivotal role of effective listening. This course extends beyond the classroom, delving into communicating with parents, colleagues, administrators, and even in challenging circumstances.
Learning Outcomes
Grasp the fundamental concepts underpinning effective communication.
Develop strategies for fostering a communicative classroom environment.
Enhance verbal and nonverbal communication skills for impactful teaching.
Utilize effective listening as a catalyst for understanding and connection.
Master the art of communication in diverse scenarios, from parent interactions to challenging circumstances.
Why choose this Effective Communication Techniques for Teachers and Trainers course?
Unlimited access to the course for a lifetime.
Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
Structured lesson planning in line with industry standards.
Immerse yourself in innovative and captivating course materials and activities.
Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
Flexibility to complete the Course at your own pace, on your own schedule.
Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
Unlock career resources for CV improvement, interview readiness, and job success.
Who is this Effective Communication Techniques for Teachers and Trainers course for?
Aspiring and practicing teachers seeking to enhance their communication skills.
Trainers and educators aiming for a deeper connection with learners.
School administrators and staff involved in communication with various stakeholders.
Individuals looking to excel in communicative reading and storytelling.
Those desiring to navigate challenging situations with finesse.
Career path
Educational Communicator: £25,000 - £40,000
Training Specialist: £30,000 - £45,000
School Liaison Officer: £25,000 - £35,000
Curriculum Developer: £30,000 - £45,000
Communication and Engagement Coordinator: £28,000 - £40,000
Educational Consultant: £35,000 - £50,000
Prerequisites
This Effective Communication Techniques for Teachers and Trainers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Communication Techniques for Teachers and Trainers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Certification
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
 Course Curriculum

Module 01: Basic Concept of Communication			
	Basic Concept of Communication		00:15:00
Module 02: Foundations of Classroom Communication			
	Foundations of Classroom Communication		00:20:00
Module 03: Effective Verbal and Nonverbal Communication			
	Effective Verbal and Nonverbal Communication		00:15:00
Module 04: Importance of Effective Listening			
	Importance of Effective Listening		00:22:00
Module 05: Strategies for Building Effective Communication			
	Strategies for Building Effective Communication		00:18:00
Module 06: Sharing Information in the Classroom			
	Sharing Information in the Classroom		00:15:00
Module 07: Leading Classroom Discussions			
	Leading Classroom Discussions		00:20:00
Module 08: Communicative Reading and Storytelling			
	Communicative Reading and Storytelling		00:15:00
Module 09: Using Classroom Talk to Encourage Students' Thinking			
	Using Classroom Talk to Encourage Students_ Thinking		00:25:00
Module 10: Communicating with Parents			
	Communicating with Parents		00:22:00
Module 11: Communicating with Colleagues			
	Communicating with Colleagues		00:18:00
Module 12: Communicating with Administrators			
	Communicating with Administrators		00:25:00
Module 13: Communicating with Difficult People			
	Communicating with Difficult People		00:20:00
Module 14: Communicating in Less-Than-Ideal Circumstances			
	Communicating in Less-Than-Ideal Circumstances		00:20:00

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