Total NetFlow training course description A comprehensive hands on course covering NetFlow. The course starts with the basics of flows moving swiftly onto configuring NetFlow and studying the information it provides. What will you learn Describe NetFlow. Configure generators and collectors. Recognise how NetFlow can be used. Describe the issues in using NetFlow. Compare NetFlow with SNMP, RMON and sflow. Total NetFlow training course details Who will benefit: Technical staff working with NetFlow. Prerequisites: TCP/IP Foundation Duration 2 days Total NetFlow for engineers What is NetFlow? Flows. Where to monitor traffic. Hands on Wireshark flow analysis. Getting started with NetFlow NetFlow configuration. Hands on Accessing NetFlow data using the CLI. NetFlow architecture Generators and collectors. When flows are exported. NetFlow reporting products. SolarWinds. Hands on Collector software. NetFlow features and benefits Real time segment statistics, real time top talkers, traffic matrices. Hands on Traffic analysis with NetFlow. NetFlow issues NetFlow impact, agent resources, server resources, comparing NetFlow with SNMP, RMON and sflow. Hands on Advanced NetFlow configuration. Export formats Flow aging timers, NetFlow versions, export formats, templates, IPFIX. Hands on NetFlow packet analysis. NetFlow MIBs The NetFlow MIB, configuration, retrieving NetFlow statistics. Hands on Integrating NetFlow with SNMP.
NFV training course description Network Functions Virtualization (NFV) brings many benefits, this training course cuts through the hype and looks at the technology, architecture and products available for NFV. What will you learn Explain how NFV works. Describe the architecture of NFV. Explain the relationship between NFV and SDN. Recognise the impact NFV will have on existing networks. NFV training course details Who will benefit: Anyone wishing to know more about NFV. Prerequisites: Introduction to Virtualization. Duration 2 days NFV training course content Introduction What is NfV? What are network Functions? NfV benefits, NfV market drivers. ETSI NfV framework. Virtualization review Server, storage and network virtualization and NfV. Virtual machines, containers and docker. Data centres, clouds, SaaS, IaaS, PaaS. Virtualization of Network Functions Network virtualization versus Network Function virtualization. ETSI NfV architecture ETSI documents, Architecture overview, compute domain, hypervisor domain, infrastructure network domain. IETF and NfV Creating services, Service Functions, Service Function Chaining. SPRING and source packet routing. YANG and NetConf. RESTCONF. VLANs, VPNs, VXLAN. MANO Management and Orchestration. OpenStack, OpenDaylight PaaS and NfV. The VNF domain. Service graphs, MANO descriptors, Open orchestration. The virtualization layer VM centric model, containers versus hypervisors, FD.io. Summary Deploying NfV, performance, testing. Futures.
An ESI Micro-Credential ESI’s Business Acumen micro-credential introduces the learner to the core principles and skills that underpin selling today. This 12-week self-directed course enables participants to identify what is required in order to achieve improved results as well as recognise the factors that will impact sales performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: What it means to be a sales professional. What is required in order to achieve improved results. To recognise the factors that will impact performance. How to translate information into credible market intelligence. How to collaborate to achieve better results. The fundamentals of what it means to be a high-performing sales professional. An understanding of business and how this drives higher performance. Awareness of personal credibility, why it matters and how to collaborate with others to achieve better results. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you. Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.
Duration 3 Days 18 CPD hours This course is intended for The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers). Overview Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact. Knowledge, Roles, Methodology, and Change Thinking Like a CIO IT?s (and Your) Four Roles in the Organization Living in a Waterfall, Agile, Wagile World IT as an Agent of Change Process, Productivity, and Governance IT Strategic Planning and Thinking IT and Organizational Productivity IT and Data Governance Innovation, Staff Growth, and Negotiation Fostering IT Innovation Coaching, Mentoring, and Team Development IT Project and Vendor Negotiating
The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
ILM Level 3 Certificate in Leadership & Management – 9 day Accredited training course delivered in Nottingham A course for supervisors and junior managers which brings tangible benefits to the participants and to their organisations through applying the concepts taught at each stage directly to the work environment. The course is assessed in a practical manner through work based assignments for which tutorial guidance is supplied. The course is delivered in an interactive way to appeal to a variety of learning styles and to encourage participation.
Effective Presentation Skills (In-Person) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Change Management Practitioner: Virtual In-House Training A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. This course will further develop some of the knowledge of Change Management learned during the Foundation certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems. This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.