ILM Level 3 Certificate in Leadership & Management

To equip participants with the knowledge, understanding and practical skills to become more effective in their current role and to be more adept at planning and managing improvement projects.

To provide confidence and competence to progress within a leadership role.

Day 1 – Understanding the environment; scope of the first line manager role; responsibilities and impact; stakeholders and cross functional working.

Day 2 – Problem solving and decision making techniques; identifying opportunities for innovation; understanding costs and financial implications in management decisions; project planning/charting.

Day 3 – Understanding and planning change in the workplace; implementing projects; managing risks; dependencies and milestones. Leading others through change.

Day 4 – Tutorial session. Building a convincing case; Good practice in planning, preparing & delivering briefings & presentations.

Day 5 – Getting the best from others. Managing performance, setting goals and giving feedback. Understanding motivational drivers, team working and employment law considerations

Day 6 – Continuing professional development, feedback and action learning; and individual assessed presentations.

Day 7 – Managing projects – setting success criteria, milestones and review periods. Methods to monitor and control projects. Analysing data and conducting review meetings.

Day 8 – High performance teams – team roles and behaviours. Understanding quality in teams and the importance of standards within the Supply Chain. Internal service guarantees and the impacts on external customers and partners. Managing remote teams.

Day 9 – Culture and ethics; the leadership role in creating an innovative and inclusive culture. Action Learning Sets and supporting/challenging ideas. Influencing and networking to add impact to your leadership.