1959 Courses

Customer Service Helpdesk & Virtual Assistant Level 2 Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its Customer Service and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support of Customer Service course. Special Offers of this Customer Service: Customer Service Course This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course Courses are included with this Customer Service: Customer Service Course Course 01: Level 2 Customer Service Course 02: Dealing With Difficult People Course 03: Anger Management Course 04: Level 4 Time Management Course 05: Minute Taking Course 06: Communication Skills Course 07: Workplace Stress Management [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service Helpdesk & Virtual Assistant Level 2 Training Course Curriculum of Customer Service: Customer Service Course Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules. Assessment Method of Customer Service After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Customer Service After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Customer Service Helpdesk & Virtual Assistant Level 2 Training This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service. Special Note: Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Requirements Customer Service Helpdesk & Virtual Assistant Level 2 Training Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements: Customer Service: Good command of the English language Customer Service: Must be vivacious and self-driven Customer Service: Basic computer knowledge Customer Service: A minimum of 16 years of age is required Career path Customer Service Helpdesk & Virtual Assistant Level 2 Training Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas. Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Diploma in Management and Leadership skills? If yes, then you have come to the right place. Our comprehensive course on Diploma in Management and Leadership will assist you in producing the best possible outcome by mastering the Diploma in Management and Leadership skills. The Diploma in Management and Leadership is for those who want to be successful. In the Diploma in Management and Leadership, you will learn the essential knowledge needed to become well versed in Diploma in Management and Leadership. Our Diploma in Management and Leadership starts with the basics of Diploma in Management and Leadership and gradually progresses towards advanced topics. Therefore, each lesson of this Diploma in Management and Leadership is intuitive and easy to understand. Why would you choose the Diploma in Management and Leadership from Compliance Central: Lifetime access to Diploma in Management and Leadership materials Full tutor support is available from Monday to Friday with the Diploma in Management and Leadership Learn Diploma in Management and Leadership skills at your own pace from the comfort of your home Gain a complete understanding of Diploma in Management and Leadership Accessible, informative Diploma in Management and Leadership learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Diploma in Management and Leadership bundle Study Diploma in Management and Leadership in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Diploma in Management and Leadership Improve your chance of gaining in demand skills and better earning potential by completing the Diploma in Management and Leadership Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Management and Leadership helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Diploma in Management and Leadership. It is also great for professionals who are already working in Diploma in Management and Leadership and want to get promoted at work. Requirements To enrol in this Diploma in Management and Leadership, all you need is a basic understanding of the English Language and an internet connection. Career path The Diploma in Management and Leadership will enhance your knowledge and improve your confidence. Operations Manager: £35,000 to £70,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Project Manager: £40,000 to £60,000 per year Business Development Manager: £30,000 to £60,000 per year Human Resources Manager: £35,000 to £55,000 per year Retail Store Manager: £20K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Dive deep into the nexus between professional growth and personal well-being. In today's fast-paced world, the balance between personal and professional life has become paramount. Our course, 'Professional Development and Personal Well-being', is meticulously curated to guide you through this intricate labyrinth. Navigate the nuances of emotions in the workplace, amplify self-awareness, and create an actionable Personal Development Plan (PDP). Further, delve into well-being, understanding potential stressors and mastering techniques to ensure emotional equilibrium. This journey is not just about thriving in the workspace but also fostering inner peace and resilience. Learning Outcomes Understand the interplay between professional practices and personal emotions. Enhance self-awareness to boost professional growth. Craft, implement, and assess a Personal Development Plan. Strategise priorities for effective time and stress management. Identify triggers of stress and anxiety, adopting methods to combat them. Why choose this Professional Development and Personal Well-being course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Professional Development and Personal Well-being Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Professional Development and Personal Well-being course for? Individuals seeking a harmonious balance between career ambitions and personal life. Managers aiming to understand team dynamics and employee well-being. Human Resources professionals focusing on employee growth and mental health. Graduates entering the workforce, seeking guidance on professional development. Anyone eager to enhance their emotional intelligence and handle workplace stress. Career path Professional Development Coach - Average salary: £30,000 - £50,000 Well-being Consultant - Average salary: £35,000 - £55,000 Human Resources Manager - Average salary: £40,000 - £60,000 Career Counsellor - Average salary: £25,000 - £45,000 Mental Health Advocate - Average salary: £28,000 - £50,000 Organisational Psychologist - Average salary: £45,000 - £70,000 Prerequisites This Professional Development and Personal Well-being does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Development and Personal Well-being was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Practices and Emotions Practices and Emotions 00:12:00 Module 02: Increase Self Awareness Increase Self Awareness 00:15:00 Module 03: Personal Development Plan Personal Development Plan 00:14:00 Module 04: Evaluate PDP Evaluate PDP 00:13:00 Module 05: Priorities and Strategies Priorities and Strategies 00:14:00 Module 06: Personal Well-being Personal Well-being 00:15:00 Module 07: Triggering Factors and Indicators of Stress and Anxiety Triggering Factors and Indicators of Stress and Anxiety 00:15:00

***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in IELTS Preparation Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one IELTS Preparation Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand IELTS Preparation Training course that will enhance your skills and prepare you for the competitive job market. Also, our IELTS Preparation Training experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these IELTS Preparation Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in IELTS Preparation Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This IELTS Preparation Training Bundle Consists of the following Premium courses: Course 01: Reach Advanced Level in English as a Foreign Language Course 02: IELTS Reading Academic Masterclass Course 03: IELTS Writing Task 1 Masterclass Course 04: IELTS Writing Task 2 Masterclass Course 05: IELTS Listening Masterclass Course 06: IELTS Speaking Masterclass Course 07: Complete English Language Course Course 08: Understanding English Grammar Course 09: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 10: English Literature Course 11: 200 Common English Idioms and Phrases Course 12: Teaching English Online Course 13: Lesson Planning for Teaching Course 14: Leadership in Teaching Enrol now in IELTS Preparation Training to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this IELTS Preparation Training: Pay once and get lifetime access to 14 CPD courses including this IELTS Preparation Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IELTS Preparation Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Reach Advanced Level in English as a Foreign Language 01: Introduction 02: Reading 03: Listening 04: Speaking 05: Writing 06: Final Section Course 02: IELTS Reading Academic Masterclass Introduction How to Answer 'Always In Order' Question How to Answer 'Mostly in Order' Questions How to Answer 'Not in Order' Questions How to Answer Reading Passages from Start to Finish Course 03: IELTS Writing Task 1 Masterclass Introduction Ingredients The Recipe Cooking- Putting It All Together Course 04: IELTS Writing Task 2 Masterclass Introduction Ingredients Recipe Cooking- Putting It All Together Course 05: IELTS Listening Masterclass Introduction Key Strategies and Tactics How to Answer IELTS Preparation Training And much more... Course 06: IELTS Speaking Masterclass Introduction Ingredients The Recipe Cooking -Putting It All Together Course 07: Complete English Language Course Possession Spelling Zero conditional First conditional Demonstrative Pronoun and Adjective Contractions And much more... Course 08: Understanding English Grammar Introduction The core components Basic sentence structure Course 09: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress And much more... Course 10: English Literature Elizabethan Drama and Shakespeare's Hamlet Jacobean Literature and the Metaphysical Poets The Rise of the Novel and Satire The Emergence of American Literature And much more... Course 11: 200 Common English Idioms and Phrases Introduction Idioms and Phrases Idioms and Phrases Idioms and Phrases Idioms and Phrases And much more... Course 12: Teaching English Online Introduction ESL for Children ESL for Adults And much more... Course 13: Lesson Planning for Teaching An Introduction to Planning and Teaching Planning and Preparation in Teaching Curriculum And much more... Course 14: Leadership in Teaching An introduction to Leadership in Teaching Teacher Leadership The Skills of Teacher Leadership What Teacher Leaders Need to Know Stressors and Stress Management in Schools And much more... How will I get my Certificate? After successfully completing the IELTS Preparation Training, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IELTS Preparation Training bundle. Requirements Our IELTS Preparation Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Mental Health and Wellbeing Training Courses Building resilience CPD Accredited, Interactive Workshops Enquire about this course 2-5 hour workshops Suitable for anyone who'd like to improve their mental wellbeing and resilience Giving them the chance to cope with life's challenges

Course Overview: Did you know that the human body comprises approximately 37 trillion cells, each performing specific functions that enable us to survive? This Human Anatomy and Physiology course will teach you about the basic anatomy and physiology of the human body. You will learn about the different systems of the body, how they work together, and how they can be affected by disease or injury. Diving deep into the mechanisms of bodily systems, this curriculum offers modules from the essential "Human Body Vocabulary With Pictures" to intricate details of the "Central Nervous System".So, don't miss this opportunity to learn about human anatomy and physiology and boost your career prospects. Enrol in this course today! Key Features of the Course: This comprehensive course offers several key features designed to enhance your learning experience. You will receive a CPD certificate, validating your newfound expertise upon completion. Additionally, our course provides 24/7 learning assistance, ensuring that you have the support you need every step of the way. Who is This Course For? This course is ideal for aspiring counsellors, mental health professionals, psychologists, therapists, life coaches, and individuals interested in understanding the human body from a counselling perspective. What You Will Learn: Throughout this course, you will explore essential aspects of human anatomy and physiology, delving into various modules to expand your knowledge. You'll familiarise yourself with key terminology and visual representations of the human body, enabling effective communication in counselling. Gain insights into the tools, equipment, and laboratory tests used in diagnosing human health, ensuring a comprehensive understanding of the diagnostic process. Additionally, master the acronyms and abbreviations commonly used in medical and counselling contexts to enhance your comprehension and communication skills. Explore the fascinating journey of food through the digestive system and understand its impact on mental well-being. Discover the intricate network of blood vessels, the vital role of the heart, and the profound connection between the cardiovascular system and emotional health. Furthermore, learn about the immune system's influence on psychological resilience. Uncover the mechanics of breathing and its impact on stress management, relaxation techniques, and emotional regulation. Develop a comprehensive understanding of the musculoskeletal system and its role in physical and mental well-being. The brain and spinal cord's impact on mental health and cognitive processes. Why Enrol in This Course: Enrolling in our Counselling Course - Human Anatomy and Physiology, is a top-reviewed course, with numerous satisfied learners praising its depth and relevance. Secondly, the course has been updated to ensure it aligns with the latest research and developments in the field. Lastly, the course is trending, with a growing demand for professionals who comprehensively understand the human body's impact on mental health. Requirements: Prior experience or knowledge in anatomy and physiology is optional. All you need is a passion for understanding the human body's influence on mental and emotional well-being. Career Path: Upon completing this course, you will have the knowledge and skills necessary to pursue various professions, including Counsellor, Mental Health Therapist, Psychologist, Life Coach, Wellness Consultant, Health Educator, and Researcher. These roles offer promising career prospects in the UK, with salaries ranging from £25,000 to £60,000 per annum, depending on qualifications and experience. Certification: Upon completing the course, you will receive a CPD certificate showcasing your knowledge of professional development and human anatomy and physiology expertise. Course Curriculum 10 sections • 9 lectures • 03:32:00 total length •Human Body Vocabulary With Pictures: 00:47:00 •Equipment, Instrument and Lab Test: 00:19:00 •Acronyms and Abbreviation: 00:36:00 •Digestive System: 00:27:00 •Cardiovascular System: 00:20:00 •Blood and Immunity System: 00:15:00 •Respiratory System: 00:17:00 •Musculoskeletal System: 00:17:00 •Central Nervous System: 00:14:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Gong Sound Bath at Benefield Village Hall, nr Oundle, ~ healing sound relaxation with experienced Sound Therapists Edwin and Harshani Ma of Mind Body Wellbeing https://mindbodywellbeing.co.uk/sound-therapy/