1444 Courses

Level 1 Diploma in Admin, Secretarial & PA Skills with Minute Taking and Microsoft Excel Embark on a career-enhancing journey with our Level 1 Diploma, designed to elevate your proficiency in Admin, Secretarial & PA roles. Deepen your expertise in these fields, gaining essential skills in minute taking and Microsoft Excel to enhance your administrative acumen. Learning Outcomes: Define Admin, Secretarial & PA roles. Explain task management for Admin, Secretarial & PA. Implement time management in Admin, Secretarial & PA. Evaluate diary management strategies. Develop meeting management plans for Admin, Secretarial & PA. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Diploma in Admin, Secretarial & PA Skills: An Overview of Admin, Secretarial, PA: Gain foundational knowledge of roles and responsibilities in Admin, Secretarial, PA fields. Task Management for Admin, Secretarial, PA: Master task prioritization and workflow optimization for effective Admin, Secretarial, PA roles. Time Management for Admin, Secretarial, PA: Acquire time management skills for increased productivity in Admin, Secretarial, PA tasks. Diary Management for Admin, Secretarial, PA: Learn to manage schedules and appointments proficiently as an Admin, Secretarial, PA. Meeting Management & Minute Taking: Develop skills in meeting facilitation and accurate minute-taking for Admin, Secretarial, PA. Office Management and Supervision: Understand office supervision techniques and management best practices for Admin, Secretarial, PA roles.

Certificate in Executive PA Skills Level 1 Step into the world of elite administrative support with our Certificate in Executive PA Skills Level 1. Master the essential roles and daily routines of an Executive PA. Cultivate a career that combines precision, efficiency, and managerial acumen. Learning Outcomes: Outline the fundamental role of an Executive PA. Organise an efficient workstation and daily routine. Foster professional relationships as an Executive PA. Maintain meticulous records in an Executive PA role. Plan and oversee meeting arrangements. Enhance business writing skills for Executive PA tasks. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Certificate in Executive PA Skills Level 1: An Overview of Executive PA: Understand the comprehensive responsibilities and impact of an Executive PA. Workstation and Daily Routine: Set up a productive workstation and establish an effective daily routine as an Executive PA. Relationship Management: Develop strategies for managing professional relationships crucial to an Executive PA's success. Keeping Accurate Records: Learn the art of meticulous record-keeping essential for an Executive PA's role. Travel Arrangements: Master the coordination of travel arrangements to ensure seamless itineraries. Meeting Arrangement: Plan and execute meeting arrangements with the expertise expected of an Executive PA. Diary Management: Manage diaries with an eye for detail, balancing schedules and priorities. Business Writing Skills: Craft clear and professional written communication as a core skill for an Executive PA.

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!

This course will teach you the skills and responsibilities of a personal assistant and the tasks they must do at work.

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Course Overview: This Personal Productivity Course is designed to equip learners with the essential skills and techniques to enhance their productivity, both personally and professionally. Covering key principles of time management, goal setting, and focus, the course provides valuable strategies to help individuals manage their tasks more efficiently, reduce distractions, and achieve their goals effectively. Learners will gain a deeper understanding of how to prioritise, manage workloads, and stay motivated, all while cultivating a mindset for continuous improvement. Upon completion, learners will be able to apply these skills to increase productivity and performance in various aspects of life and work. Course Description: The Personal Productivity Course delves into essential topics such as setting achievable goals, mastering prioritisation, eliminating distractions, and fostering self-motivation. Learners will explore strategies to optimise their time management, cultivate focus, and develop a systematic approach to tackling tasks. With practical insights, the course will guide individuals in overcoming procrastination, managing stress, and ensuring long-term success. The course is suitable for beginners and professionals alike, providing the foundation for enhanced productivity and a more balanced, goal-oriented life. By the end of the course, learners will have the skills to effectively plan, execute, and measure their productivity in both personal and professional settings. Course Modules: • Module 01: Introduction • Module 02: Core Principles of Focus & Productivity (See full curriculum) Who is this course for? Individuals seeking to improve their personal productivity. Professionals aiming to enhance career development through better time management. Beginners with an interest in learning productivity techniques for professional or personal growth. Anyone looking to optimise their focus, organisation, and performance. Career Path: Personal Assistant Project Manager Executive Assistant Operations Manager Team Leader Entrepreneur Administrative Coordinator Freelance Consultant

Course Overview The Xero Accounting and Bookkeeping Level 7 course offers a comprehensive understanding of digital accounting using Xero software, tailored for individuals looking to advance in financial management and bookkeeping roles. This course equips learners with essential knowledge to manage sales, purchases, payroll, VAT, and fixed assets efficiently. Learners will also explore how to maintain accurate financial records and ensure compliance with current UK regulations. Whether you are looking to upgrade your skills or step into a new career, this course supports your professional development by building competence in cloud-based accounting practices. Upon completion, learners will have the confidence to work in a variety of finance-related roles and contribute effectively to any business or organisation’s accounting functions. Course Description This course delves into core areas of Xero accounting, starting with an introduction to the software and progressing through key functionalities including sales invoicing, purchase management, bank reconciliation, and payroll processing. Learners will be guided through each section in a structured and accessible way, allowing them to understand how to set up and manage accounts, handle tax returns, and record transactions accurately. Additional topics such as fixed asset tracking and product/service management provide a complete view of digital bookkeeping in a professional context. The curriculum is designed to align with UK financial standards and includes a detailed exploration of VAT return procedures. By the end of the course, learners will develop a strong grasp of Xero’s interface, gain proficiency in managing financial tasks digitally, and enhance their confidence to support accounting operations within various business settings. Course Modules Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns (See full curriculum) Who is this course for? Individuals seeking to develop advanced accounting skills using cloud-based software. Professionals aiming to improve their bookkeeping knowledge and career progression. Beginners with an interest in digital finance and business accounting. Small business owners and administrative staff managing company accounts. Career Path Xero Bookkeeper Accounts Assistant Payroll Officer Finance Administrator VAT Compliance Officer Office Manager (with financial duties) Small Business Accountant

Course Overview The "Microsoft Excel Complete Course" is designed to equip learners with the essential skills to master Microsoft Excel, one of the most widely used tools in data analysis and business operations. This course covers a comprehensive range of topics, including Excel's new features, formula creation, data visualisation, and workbook management. It offers practical knowledge that will help learners work more efficiently, whether they are managing large datasets, analysing trends, or presenting information. By the end of this course, learners will be confident in using Excel for various business tasks, gaining a strong foundation for further professional development. Course Description This course covers all key aspects of Microsoft Excel, from the basics to advanced techniques. Learners will explore Excel’s new features in the 2019 version, as well as how to perform calculations, modify worksheets, and apply formatting. The course delves into functions, lists, and data analysis tools, including PivotTables and charts. Learners will also learn how to work with multiple worksheets and workbooks, use lookup functions, and automate workbook functionality. With a focus on essential Excel tools and techniques, learners will gain the ability to efficiently manage and analyse data for business or personal use. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Office Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Working with Functions Module 09: Working with Lists Module 10: Analyzing Data Module 11: Visualizing Data with Charts Module 12: Using PivotTables and PivotCharts Module 13: Working with Multiple Worksheets and Workbooks Module 14: Using Lookup Functions and Formula Auditing Module 15: Sharing and Protecting Workbooks Module 16: Automating Workbook Functionality Module 17: Creating Sparklines and Mapping Data Module 18: Forecasting Data (See full curriculum) Who is this course for? Individuals seeking to improve their data management and analysis skills. Professionals aiming to enhance their productivity in Excel for business applications. Beginners with an interest in data analysis or office administration. Anyone looking to build a strong foundation in Excel for career advancement. Career Path Data Analyst Financial Analyst Office Administrator Project Manager Business Analyst Operations Manager Administrative Assistant HR Specialist