1444 Courses

Level 4 Diploma In Paralegal Studies Online Are you looking to start your paralegal studies: paralegal studies or develop your paralegal or legal secretary skills? Enhance paralegal and legal secretary expertise for a rewarding professional journey by enrolling in our Level 4 Diploma in Paralegal Studies: Paralegal Studies. A thorough understanding of legal basics is provided by this Level 4 Diploma in Paralegal Studies: Paralegal Studies programme. You will study English legal systems, contract, tort, and criminal law throughout this Level 4 Diploma in Paralegal Studies: Paralegal Studies course. Also, you will gain both theoretical and practical knowledge of the paralegal and legal secretary professions with this Level 4 Diploma In Paralegal Studies: Paralegal Studies. Wills, intestacy, and family provision are other topics covered in the Level 4 Diploma In Paralegal Studies: Paralegal Studies course. By the end of this Level 4 Diploma In Paralegal Studies: Paralegal Studies course, you will have acquired the knowledge, abilities, and competency required for success in the paralegal and legal secretary industries. Embark on your journey towards personal and professional success by enrolling today in our Level 4 Diploma in Paralegal Studies: Paralegal Studies. Elevate your prospects with a specialized Level 4 Diploma In Paralegal Studies: Paralegal Studies course. Don't miss out! Main Course: Level 4 Diploma In Paralegal Studies Free Courses included with Level 4 Diploma In Paralegal Studies Course: Along with Level 4 Diploma In Paralegal Studies Course you will get free Level 2 Certificate in Law and Legal Work Along with Level 4 Diploma In Paralegal Studies Course you will get free Executive Secretary & PA Training Special Offers of this Level 4 Diploma In Paralegal Studies Course: This Level 4 Diploma In Paralegal Studies: Paralegal Studies Course includes a FREE PDF Certificate. Lifetime access to this Level 4 Diploma In Paralegal Studies: Paralegal Studies Course Instant access to this Level 4 Diploma In Paralegal Studies: Paralegal Studies Course 24/7 Support Available to this Level 4 Diploma In Paralegal Studies: Paralegal Studies Course Level 4 Diploma In Paralegal Studies Online You may explore the numerous prospects in the legal industry with our comprehensive Level 4 Diploma in Paralegal Studies: Paralegal Studies. You will get familiar with the workings of the legal system while honing your communication abilities, legal knowledge, and key legal words with this Level 4 Diploma in Paralegal Studies: Paralegal Studies. You will master the theory of actual paralegal or legal secretary practice through this Level 4 Diploma in Paralegal Studies: Paralegal Studies. In this Level 4 Diploma in Paralegal Studies: Paralegal Studies, other topics covered include contract law, criminal law, and civil litigation. The Level 4 Diploma in Paralegal Studies: Paralegal Studies includes coursework on wills, intestacy, and family provision. Who is this course for? Level 4 Diploma In Paralegal Studies Online Take the Level 4 Diploma in Paralegal Studies: Paralegal Studies course if you want to improve your skills while getting the career you want! Requirements Level 4 Diploma In Paralegal Studies Online To enrol in this Level 4 Diploma In Paralegal Studies: Paralegal Studies Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 4 Diploma In Paralegal Studies Course. Be energetic and self-motivated to complete our Level 4 Diploma In Paralegal Studies: Paralegal Studies Course. Basic computer Skill is required to complete our Level 4 Diploma In Paralegal Studies: Paralegal Studies Course. If you want to enrol in our Level 4 Diploma In Paralegal Studies: Paralegal Studies Course, you must be at least 15 years old. Career path Level 4 Diploma In Paralegal Studies Online Completing the Level 4 Diploma In Paralegal Studies: Paralegal Studies course equips you for entry-level roles and advancement in the legal sector: Administrative lawyer Legal PA Solicitor Advocate Case manager Commercial rights manager.

Safeguarding: Safeguarding and Prevent Course Online Unlock the Power of Safeguarding: Safeguarding and Prevent Course: Enrol Now! Anyone who wants to work in local authorities, schools, colleges, uniformed services, or health and social care must understand safeguarding and the prevention duty, as well as how to incorporate these principles into their daily work practices. This Safeguarding: Safeguarding and Prevent Course will increase your understanding of safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to effectively raise concerns. The Safeguarding: Safeguarding and Prevent Course covers extremism, British values, cyberbullying, and online grooming. Through this Safeguarding: Safeguarding and Prevent Course, you will also learn the meanings of the terms "radicalization," "extremism," and "terrorism," as well as how to effectively comply with the Prevent duty. Why choose this Safeguarding: Safeguarding and Prevent Course from the School of Health Care? Self-paced Safeguarding: Safeguarding and Prevent Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Safeguarding: Safeguarding and Prevent Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Safeguarding: Safeguarding and Prevent Course Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Safeguarding: Safeguarding and Prevent Course. Main Course: Safeguarding and Prevent Course Free Courses included with Safeguarding: Safeguarding and Prevent Course Course 01: Level 4 Child Care and Development Course 02: Child and Adolescent Mental Health Course 03: Childcare and Nutrition Course 04: Level 2 Certificate in Understanding Domestic Abuse Course 05: Level 3 Designated Safeguarding Lead Training Course [ Note: Free PDF certificate as soon as completing the Safeguarding: Safeguarding and Prevent Course] Safeguarding: Safeguarding and Prevent Course Online This Safeguarding: Safeguarding and Prevent Course consists of 03 modules. Course Curriculum of Level 2 Certificate in Understanding Safeguarding and Prevent Course Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method of Safeguarding: Safeguarding and Prevent Course After completing Safeguarding: Safeguarding and Prevent Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Safeguarding: Safeguarding and Prevent Course After completing the Safeguarding: Safeguarding and Prevent Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Safeguarding: Safeguarding and Prevent Course Online This Safeguarding: Safeguarding and Prevent Course is ideal for supervisors, managers, or designated safeguard leads who work with children, teenagers, or vulnerable adults. This includes the following: -Nursery workers, teachers, support staff, social workers, nurses, doctors. Special Note: Our Safeguarding: Safeguarding and Prevent Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 3 Diploma in Adult Care (RQF), level 5 rqf health and social care NCFE CACHE Level 2 Certificate in Understanding Safeguarding and Prevent. Level 2 Diploma in Health and Social Care (Adults) for England (RQF) Requirements Safeguarding: Safeguarding and Prevent Course Online To enrol in this Safeguarding: Safeguarding and Prevent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safeguarding: Safeguarding and Prevent Course. Be energetic and self-motivated to complete our Safeguarding: Safeguarding and Prevent Course. Basic computer Skill is required to complete our Safeguarding: Safeguarding and Prevent Course. If you want to enrol in our Safeguarding: Safeguarding and Prevent Course, you must be at least 15 years old. Career path Safeguarding: Safeguarding and Prevent Course Online After completing this Safeguarding: Safeguarding and Prevent Course, candidates may pursue a career in: Local Government Administrative Assistant (£17,500 to £24,500) Higher Education Lecturer (£33,000 to £54,000) Social Worker (£24,000 to £40,000)

Safeguarding Prevent: Safeguarding Prevent Anyone who wants to work in local authorities, schools, colleges, uniformed services, or health and social care must understand safeguarding and the prevention duty, as well as how to incorporate these principles into their daily work practices. This Level 2 Certificate in Understanding Safeguarding and Prevent course will increase your understanding of safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to effectively raise concerns. The Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course covers extremism, British values, cyberbullying, and online grooming. Through this Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course, you will also learn the meanings of the terms "radicalization," "extremism," and "terrorism," as well as how to effectively comply with the Prevent duty. Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this Safeguarding Prevent: Safeguarding Prevent Course: This Safeguarding Prevent: Safeguarding Prevent Course includes a FREE PDF Certificate. Lifetime access to this Safeguarding Prevent: Safeguarding Prevent Course Instant access to this Safeguarding Prevent: Safeguarding Prevent Course 24/7 Support Available to this Safeguarding Prevent: Safeguarding Prevent Course [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent Course] Safeguarding Prevent: Safeguarding Prevent Boost your career with our Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent. This comprehensive course is designed for those working in local authorities, schools, colleges, uniformed services, or health and social care. Gain in-depth knowledge of safeguarding and the Prevent duty, learning how to integrate these crucial principles into your daily work practices. The curriculum covers extremism, British values, cyberbullying, and online grooming. Master the definitions of radicalization, extremism, and terrorism, and learn how to effectively comply with the Prevent duty. Enhance your ability to raise concerns and fulfill your responsibilities with confidence and expertise. Learning Outcomes Safeguarding Prevent: Safeguarding Prevent After completing this Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course, the learner will be able to: Understand the prevent duty. Understand the terms ‘radicalisation, ‘extremism’, and ‘terrorism.’ Understand the term ‘safeguarding.’ Know how to recognise signs of abuse or potential harm. Understand the potential consequences of inappropriate or illegal online activity. Certificate of Completion Safeguarding Prevent: Safeguarding Prevent You will receive a course completion certificate for free as soon as you complete the Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course. Who is this course for? Safeguarding Prevent: Safeguarding Prevent This Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course is suitable for those who want to better understand safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to raise concerns effectively. Requirements Safeguarding Prevent: Safeguarding Prevent To enrol in this Safeguarding Prevent: Safeguarding Prevent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safeguarding Prevent: Safeguarding Prevent Course. Be energetic and self-motivated to complete our Safeguarding Prevent: Safeguarding Prevent Course. Basic computer Skill is required to complete our Safeguarding Prevent: Safeguarding Prevent Course. If you want to enrol in our Safeguarding Prevent: Safeguarding Prevent Course, you must be at least 15 years old. Career path Safeguarding Prevent: Safeguarding Prevent After completing this Level 2 Certificate in Understanding Safeguarding and Prevent: Safeguarding and Prevent course, candidates may pursue a career in: Local Government Administrative Assistant (£17,500 to £24,500) Higher Education Lecturer (£33,000 to £54,000) Social Worker (£24,000 to £40,000)

Safeguarding: Level 2 Safeguarding and Prevent Course Online Introducing Safeguarding: Level 2 Safeguarding and Prevent Course "Empowering the Next Generation" Online course! Anyone who wants to work in local authorities, schools, colleges, uniformed services, or health and social care must understand safeguarding and the prevention duty, as well as how to incorporate these principles into their daily work practices. This Safeguarding: Level 2 Safeguarding and Prevent Course will increase your understanding of safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to effectively raise concerns. The Safeguarding: Level 2 Safeguarding and Prevent Course covers extremism, British values, cyberbullying, and online grooming. Through this Safeguarding: Level 2 Safeguarding and Prevent Course, you will also learn the meanings of the terms "radicalization," "extremism," and "terrorism," as well as how to effectively comply with the Prevent duty. Why choose this Safeguarding: Level 2 Safeguarding and Prevent Course from the School of Health Care? Self-paced Safeguarding: Level 2 Safeguarding and Prevent Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Safeguarding: Level 2 Safeguarding and Prevent Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Safeguarding: Level 2 Safeguarding and Prevent Course. Main Course: Level 2 Certificate in Understanding Safeguarding and Prevent Free Courses included with Safeguarding: Level 2 Safeguarding and Prevent Course Course 01: Level 2 Certificate in Preparing to Work in Adult Social Care Course 02: Safer Recruitment Training Course [ Note: Free PDF certificate as soon as completing the Safeguarding: Level 2 Safeguarding and Prevent Course] Safeguarding: Level 2 Safeguarding and Prevent Course Online This Safeguarding: Level 2 Safeguarding and Prevent Course consists of 03 modules. Course Curriculum of Safeguarding: Level 2 Safeguarding and Prevent Course Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method of Safeguarding: Level 2 Safeguarding and Prevent Course After completing Safeguarding: Level 2 Safeguarding and Prevent Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Safeguarding: Level 2 Safeguarding and Prevent Course After completing the Safeguarding: Level 2 Safeguarding and Prevent Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Safeguarding: Level 2 Safeguarding and Prevent Course Online This Safeguarding: Level 2 Safeguarding and Prevent Course is suitable for those who want to better understand safeguarding and the Prevent duty, the responsibilities and procedures involved, and how to raise concerns effectively. Special Note: Our Level 2 Safeguarding and Prevent Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Safeguarding and Prevent Level 2 Protecting Children and Young People (RQF) Level 3 Designated Safeguarding Lead Training (RQF) Requirements Safeguarding: Level 2 Safeguarding and Prevent Course Online To enrol in this Safeguarding: Level 2 Safeguarding and Prevent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safeguarding: Level 2 Safeguarding and Prevent Course. Be energetic and self-motivated to complete our Safeguarding: Level 2 Safeguarding and Prevent Course. Basic computer Skill is required to complete our Safeguarding: Level 2 Safeguarding and Prevent Course. If you want to enrol in our Safeguarding: Level 2 Safeguarding and Prevent Course, you must be at least 15 years old. Career path Safeguarding: Level 2 Safeguarding and Prevent Course Online After completing this Safeguarding: Level 2 Safeguarding and Prevent Course, candidates may pursue a career in: Local Government Administrative Assistant (£17,500 to £24,500) Higher Education Lecturer (£33,000 to £54,000) Social Worker (£24,000 to £40,000)

Executive Secretary & PA Training Course Online For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Why choose this Executive Secretary & PA Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Executive Secretary & PA Training Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Executive Secretary & PA Training Course.. Other Benefits of This Executive Secretary & PA Training Course FREE PDF Certificates Lifetime Access Free Retake Exam Expert Tutor Support Main Course: Executive Secretary & PA Training Course Free Courses Course 01: Level 2 Certificate in Law and Legal Work Course 02: Level 4 Diploma In Paralegal Studies [ Note: Free PDF certificate will provide as soon as completing the Executive Secretary & PA Training Course] Executive Secretary & PA Training Course Online Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Assessment Method of Executive Secretary & PA Training Course After completing Executive Secretary & PA Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Executive Secretary & PA Training Course After completing the Executive Secretary & PA Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Executive Secretary & PA Training Course Online This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Executive Secretary & PA Training Course Online To enrol in this Executive Secretary & PA Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Executive Secretary & PA Training Course. Be energetic and self-motivated to complete our Executive Secretary & PA Training Course. Basic computer Skill is required to complete our Executive Secretary & PA Training Course. If you want to enrol in our Executive Secretary & PA Training Course, you must be at least 15 years old. Career path Executive Secretary & PA Training Course Online After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

This course is designed to introduce aspiring estimators to the essential functions of quantity surveying and administrative estimating. It guides learners through a structured progression, beginning with foundational concepts in measurement and cost management, and building towards areas such as contract handling, procurement, risk management, and regulatory frameworks. Whether your goal is to support construction professionals or specialise in estimating procedures, this course offers a detailed insight into what’s required of an efficient administrator working in this field. From bill preparation to tendering, each module is developed to enhance your understanding of the estimating process. You’ll explore how estimators contribute to cost control, interpret drawings, manage risks, and prepare reports that influence project decisions. With a strong focus on accuracy, cost prediction, and professional documentation, this course equips you with the theoretical background needed to approach administrative estimating with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Administrator Trainee Estimator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrator Trainee Estimator training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Learn how to draw blood safely and effectively with our Phlebotomy Training course. You will acquire the skills and knowledge to perform venipuncture successfully, as well as the basics of anatomy and physiology. This course will prepare you for a rewarding career in healthcare.

The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.

The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Receptionist with Agenda Organisation and Time Management Diploma Elevate your Receptionist skills with our comprehensive Receptionist with Agenda Organisation and Time Management Diploma. Master customer service, office administration, and time management as a professional Receptionist. Secure your spot to become an indispensable Receptionist today. Learning Outcomes: Identify the core roles and responsibilities of a Receptionist. Apply customer service techniques specific to a Receptionist role. Manage office administration tasks as a proficient Receptionist. Implement effective scheduling and time management as a Receptionist. Utilise productivity tools to enhance your Receptionist efficiency. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Receptionist with Agenda Organisation and Time Management Diploma: The Role and Responsibilities of a Receptionist: Understand the scope and duties that come with being a Receptionist. Customer Service Skills for a Receptionist: Develop exceptional customer service skills crucial for a Receptionist. Office Administration: Hone administrative skills and learn how to manage the front desk like a seasoned Receptionist. Scheduling and Time Management: Acquire the art of scheduling and time management to excel as a Receptionist. The Psychology of Time Management: Gain a psychological perspective on time management for a more effective Receptionist role. Productivity Techniques And Tools: Learn various productivity techniques and tools to elevate your performance as a Receptionist.