12163 Courses

Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.

Start your Mind Acceleration journey here and explore over the next 30 days how your life can become a whole new wonderful experience.

Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

Course Overview This BSL online course is updated and includes every essential sign and their meanings. The course is divided into two parts, Level 1 and Level 2. The first part covers everything from fingerspelling to forming sentences. You'll learn how to introduce yourself and say about your family too. Basic topics like colours, transports, weather, hobbies etc are included here. Part two dives into more real world conversational topics from where you can easily learn the language to use it daily. From home to professional environment you can learn every nuance signs to make you an expert with this language. The bsl online course covers all your needs and beyond to get an excellent grip and understanding of the language. Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Master fluent BSL communication skills. Develop effective conversations in BSL. Understand the nuances of sign language grammar. Foster inclusion in the deaf and hard-of-hearing community. Who is this Advanced Diploma in British Sign Language (BSL) Course for? This course is perfect for anyone with basic BSL knowledge who wants to advance their skills. It's ideal for professionals in education, healthcare, or customer service, as well as anyone looking to communicate better with the Deaf community. Entry Requirements There are no formal prerequisites for this course. It is open to anyone with an interest in British Sign Language, particularly those who have completed a basic BSL course or have prior exposure to the language. A foundational understanding of BSL is beneficial to get the most out of the advanced content.

Welcome to the wonderfully witty world of ChatGPT, where your curiosity meets cutting-edge technology without needing a computer science degree or a coffee the size of your head. This crash course is your friendly, no-fluff guide to understanding what ChatGPT is, how it works, and most importantly—how you can use it without asking it “Are you conscious?” every five minutes. Whether you're a student, a professional, or someone who thinks AI only lives in sci-fi films, you'll walk away knowing how to get useful answers, craft better prompts, and avoid the common mistakes people make when chatting with this digital wordsmith. Think of this as the sat-nav for navigating the ChatGPT landscape—clear directions, a few warnings about the potholes, and no annoying robot voice. You’ll learn the what, why and how of AI-powered chat, from drafting content and brainstorming ideas to handling repetitive tasks like a pro. With jargon-free language and an engaging tone, this course is designed to bring you up to speed in less time than it takes to brew a proper cup of tea. So, pull up a chair and prepare to get acquainted with the future of communication—without the fuss. Learning Outcomes: Understand the capabilities of ChatGPT and its potential applications Learn how to sign up for an OpenAI account and set up ChatGPT Identify the benefits and limitations of using ChatGPT for business, teaching, and research Develop skills in using ChatGPT to improve customer engagement, personalised learning, and information retrieval Explore additional resources and videos to enhance your ChatGPT experience The Beginner Crash Course on ChatGPT is designed to provide learners with a comprehensive understanding of this cutting-edge technology and its potential applications. Through six modules, learners will gain an understanding of the capabilities of ChatGPT, how to sign up for an OpenAI account, and how to set up ChatGPT for business, teaching, and research purposes. Upon completing this course, learners will have the knowledge and skills to use ChatGPT to improve customer engagement, personalised learning, and information retrieval. With expert guidance and a comprehensive curriculum, this course is the key to unlocking the potential of ChatGPT and taking your interactions with technology to the next level. A Beginner Crash Course on ChatGPT Course Curriculum Sign up for an OpenAI Account What can ChatGPT do for you? ChatGPT for Business ChatGPT for Teaching ChatGPT for Research Limitations of ChatGPT How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners seeking to improve customer engagement Teachers looking to provide personalised support to their students Researchers seeking answers to complex questions Anyone interested in learning about AI-powered chatbots Individuals seeking to enhance their technology skills Career path Customer service representative Online tutor or trainer Research analyst Content writer Data analyst £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Step into the heart of human understanding with our Counselling & Psychotherapy Course — a thoughtfully designed programme that explores how people think, feel and behave. Whether you're looking to support others more effectively or simply fascinated by what makes us tick, this course delivers solid insight into emotional wellbeing, human connection, and mental resilience. From foundational theories to therapeutic communication techniques, each module is built to deepen your awareness and sharpen your ability to respond thoughtfully in personal or professional settings. Delivered entirely online, this course suits anyone with a curious mind and a calm head. There’s no need to quote Freud at dinner parties, but you'll certainly walk away with fresh perspective and the ability to engage with sensitivity and clarity. Ideal for those considering future roles in counselling services, HR, coaching, education, or anyone keen to be that one friend who actually listens properly. The content balances professional tone with a touch of human warmth — because mental health deserves nothing less. Why People Enrol this Course From One Education: Eligibility for an Endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Course Curriculum This course is designed with the following modules: Introduction to the course About the Instructor About the Course Understanding Psychotherapy What is Psychotherapy? A Short Historical Introduction Psychology, Counselling & Psychotherapy Where do Psychotherapists work? Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? Short-Term Vs Long-Term Therapy Therapeutic Relationship Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? Psychotherapy for Children Individual and Group Sessions Family Therapy Psychodynamic Approach Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) Defense Mechanisms Humanistic Approach Cognitive Behavioural Approach (CBT) Face-to-face Vs 'Online' Psychotherapy Internet-Based Therapy How to Become an Online Psychotherapist? Thank You and Good Bye! How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career path This course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our course now and get started on the journey of taking your career to the next level. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79 + £10 (postal charge) = £89 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Register on the Designated Safeguarding Lead DSL Complete Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Designated Safeguarding Lead DSL Complete Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Designated Safeguarding Lead DSL Complete Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Designated Safeguarding Lead DSL Complete Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.