1379 Courses

Communication Skills 1 Day Training in Crewe

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want With this transformative course, you will progress from a beginner to an intermediate level, confidently engaging in conversations in the Spanish Language. With the help of experienced instructors, you will practise more complex sentence structures and improve your Spanish fluency. This course at a glance Accredited by CPD UK Gain a useful repertoire of Spanish phrases and vocabulary that will improve your conversational ability Understand fundamentals of Spanish such as reading comprehension, writing, listening comprehension and speaking Learn how to use pronouns, prepositions, and conjunctions in Spanish Learn how to speak on new topics like time, seasons, cities, and languages' Gain more knowledge about Spanish and Hispanic culture Understand what sets the Spanish language apart from other languages, what its main traits are, and how the Spanish alphabet works Able to produce and speak thousands of perfectly constructed phrases Know how to handle basic structures of Spanish with ease and confidence Learn how to be polite in Spanish, how to pronounce words such as the double L and knowledge about nouns, adverbs, adjectives Why Spanish Language Course Masterclass right for you? This is a complete online Spanish course that will teach you the advanced levels of the Spanish language and update you with level 1 basic conversation in Spanish on topics like work, food, and preferences. The comprehensive online course will guide you in describing people and things, introducing yourself, talking about life and asking questions about other people as part of level 2. By the end of the course, you will have a basic understanding of the first few words of the Spanish language, adjectives used in the sentences, reverse translations, recap translations, and reverse recap translations, and much more. Spanish Language Course Masterclass Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Spanish Language for Beginner Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Spanish Language For Intermediate Level Lesson 10 Lesson 11 Lesson 12 Lesson 13 Lesson 14 Lesson 15 Lesson 16 Lesson 17 Lesson 18 Who should take this course? This complete online Spanish course is designed for those who want to take their career to the next level or anyone who wants to gain knowledge about Spanish language words, alphabets, nouns, adjectives, and expand vocabulary. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Spanish language course masterclass - beginner to intermediate assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Welcome to the captivating 'British Sign Language Interpreter Course.' Embark on a transformative journey as you explore the rich world of British Sign Language (BSL) and the art of interpretation. This course is your gateway to becoming a proficient BSL interpreter, and it's designed to immerse you in the language, culture, and nuances of communication for the deaf and hard of hearing community. In Level 1, you'll lay the foundation by delving into the basics of BSL, including fingerspelling and exchanging personal information. You'll progress to more complex topics such as describing people, discussing activities, and even handling financial conversations. Upon successful completion, you'll move to Level 2, where you'll further hone your skills and explore additional resources that enhance your proficiency in BSL interpretation. Whether you aspire to become an interpreter or simply wish to connect with the deaf community, this course is your key to a world of inclusive communication. Learning Outcomes Master the fundamentals of British Sign Language. Gain proficiency in fingerspelling and numbers. Communicate personal information fluently in BSL. Describe people, clothing, animals, and more. Handle financial conversations and navigate real-world scenarios. Why choose this British Sign Language Interpreter Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this British Sign Language Interpreter Course for? Individuals passionate about learning British Sign Language. Aspiring sign language interpreters. Professionals seeking to enhance communication with the deaf community. Students interested in inclusive language and culture. Anyone dedicated to breaking down communication barriers . Career path Sign Language Interpreter: £20,000 - £45,000 Educational Interpreter: £20,000 - £40,000 Community Interpreter: £20,000 - £40,000 Deaf Support Worker: £18,000 - £30,000 Language Instructor: £22,000 - £40,000 Language Access Coordinator: £25,000 - £50,000 Prerequisites This British Sign Language Interpreter Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum British Sign Language Level 1 What is British Sign Language? 00:01:00 Introduction to BSL and Fingerspelling Fingerspelling A-Z with Subtitles 00:02:00 Fingerspelling A-Z without Subtitles 00:01:00 Fingerspelling A-Z 00:00:00 Fingerspelling Right or Left Handed 00:01:00 A to Z Cards 00:10:00 1st Name A to Z in 3 parts - Fingerspelling 00:07:00 1st Name A to Z Fingerspelling 00:00:00 Fingerspelling - Fill in the Blanks 00:10:00 Fingerspelling - Fill in the Blanks - PDF 00:10:00 What is my name and Live, Where? (UK) 00:03:00 Who am I and Live Where in UK 00:10:00 Exchanging Personal Information Meeting People and Introduction with Subtitles 00:02:00 Meeting People and Introduction without Subtitles DONE 00:02:00 Questions on Directions Signs without Subtitles 00:01:00 Family sentences Homework 00:04:00 Meeting People 00:10:00 Families Families 00:10:00 Families Sign Part 1 with Subtitles 00:01:00 Families Sign Part 2 with Subtitles 00:02:00 Families Sign Part 1 without Subtitles DONE 00:01:00 Families Sign Part 2 without Subtitles 00:02:00 Numbers (Time, Calendar and Money) Number 0 to 100 00:05:00 Numbers 00:10:00 Numbers 00:02:00 Numbers 00:10:00 Bingo Numbers Games (4) 00:04:00 BINGO 4 Games 00:10:00 Phone Numbers 00:10:00 Time and Calendar Signs with Subtitles 00:01:00 Time and Calendar without Subtitles 00:01:00 Calendars 00:10:00 Calendars Birthday Ages and Names 00:10:00 What is the Time? With Subtitles 00:01:00 What is the Time? Without Subtitles 00:01:00 What is the time 00:10:00 Calendar Signs with Subtitles 00:05:00 Calendar Signs without Subtitles 00:05:00 Birthday, When? 00:02:00 Birthday When 00:10:00 Colours 00:10:00 Colour Signs with Subtitles 00:01:00 Colour Signs without Subtitles 00:01:00 Colours Games 00:03:00 Draw a colour Elephant 00:02:00 HNADOUT ANSWER Draw a colour Elephant 00:00:00 Colours Colours 00:04:00 Transports Transports 00:10:00 Transports sign without Subtitles 00:01:00 Transports sign without Subtitles 00:01:00 Transport and Time Signs with Subtitles 00:01:00 Transport and Time Signs without Subtitles 00:01:00 Weather Weather Signs with Subtitles 00:01:00 Weather Signs without Subtitles 00:01:00 Weather 00:10:00 Weather and Questions 00:01:00 Directions Directions Signs with Subtitles 00:02:00 Directions Signs without Subtitles 00:02:00 Directions 00:06:00 Questions for Directions Signs with Subtitles 00:01:00 Questions on Directions Signs without Subtitles 00:01:00 Non-Manual Features (NMF) in BSL 00:10:00 Affirmative & Negative Signs with Subtitles 00:01:00 Affirmative & Negative Signs without Subtitles 00:01:00 Affirmative and Negative 00:10:00 Activities/Hobbies and Sports Activities Interests and Sports Handouts 00:10:00 Information about different clubs 00:10:00 Interests and Hobbies with Subtitles 00:03:00 Interests and Hobbies without Subtitles 00:01:00 Sports Signs with Subtitles 00:03:00 Sports Signs without Subtitles 00:03:00 Hobbies/Interests Questions with Subtitles 00:01:00 Hobbies/Interests Questions without Subtitles 00:01:00 Sports Clubs 00:01:00 Description of A Person and Clothes Description of a Person with Subtitles 00:04:00 Description of a Person without Subtitles 00:04:00 Describing a Person 00:13:00 Describing Clothes with Subtitles 00:02:00 Describing Clothes without Subtitles 00:02:00 Wearing Clothes 00:13:00 Animals A -Z of Animals with Subtitles 00:02:00 A -Z of Animals without Subtitles 00:02:00 Animal A to Z 00:22:00 Questions about Pets with Subtitles 00:01:00 Questions about Pets without Subtitles 00:01:00 STUDY About Pets 00:02:00 STUDY ANSWERS About Pets 00:01:00 Numbers (Money) Money Signs (Part 1) with Subtitles 00:01:00 Money Signs (Part 1) without Subtitles 00:01:00 Money Signs (Part 2) without Subtitles 00:01:00 Money Signs (Part 2) without Subtitles 00:01:00 How Much is it? 00:01:00 How much is it 00:01:00 Foods and Drinks Foods and Drinks with Subtitles 00:09:00 Foods and Drinks without Subtitles 00:09:00 Food and Drinks 00:12:00 Hurley's Food and Drink Menu with Images 00:09:00 Hurley's Food and Drink Menu without Images 00:09:00 HANDOUT Top Eat Menu 00:02:00 Hurley' s Food and Drink Menu 00:10:00 STUDY At the Restaurant 00:10:00 STUDY HANDOUT ANSWERS At the Restaurant 00:02:00 Exam STUDY: BSL LEVEL 1 EXAM 00:04:00 STUDY ANSWERS : BSL LEVEL 1 EXAM 00:01:00 British Sign Language Level 2 Asking Questions about the Jobs without Subtitles 00:02:00 Asking Questions about the Jobs without Subtitles 00:02:00 STUDY What is My Job 00:05:00 Job Vocabulary with Subtitles 00:06:00 Job Vocabulary without Subtitles 00:06:00 Jobs Signs with Images 00:02:00 Jobs Signs without Images 00:02:00 Type of Buildings with Subtitles 00:03:00 Type of Buildings without Subtitles 00:03:00 At Home (Room) with subtitles 00:03:00 At Home (Room) without Subtitles 00:01:00 At Home - What is in each room with subtitles 00:05:00 At Home - What is in each room without Subtitles 00:05:00 How to describe each room with Subtitles 00:12:00 Day to Day Routine with Images 00:02:00 Day to Day Routine without images 00:02:00 Emotional Signs with Subtitles 00:02:00 Emotional Signs without Subtitles 00:02:00 Emotional Signs 00:02:00 Emotional Stories Study 00:05:00 Countries and Flags 00:04:00 L2 Itemising_Listings inc 4 Stories 00:09:00 L2 Multi-Channels Sign with Subtitles 00:03:00 L2 Multi-Channels Sign without Subtitles 00:03:00 Transport HOMEWORK 00:03:00 Resources Resources - British Sign Language Level 2 00:00:00 Assignment Assignment - British Sign Language Interpreter Course 06:40:00

Register on the Effective One-on-One Meetings: Practical Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Effective One-on-One Meetings: Practical Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Effective One-on-One Meetings: Practical Skills Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Effective One-on-One Meetings: Practical Skills, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Section 02: Preparation and Planning for Your One-on-One Meeting Planning your One-on-One Meeting 00:04:00 How to Prepare for Your Meeting 00:03:00 One-on-One Meetings 45 00:03:00 Preparing your Agenda 00:05:00 Section 03: Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:07:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:09:00 Listening Skills 00:06:00 Section 04: Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint (or Status) Meetings 00:04:00 Informal Feedback Meetings 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Section 05: Closing Last Thoughts 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Title: Unlock Success with 'Employee Management' Text Course: Boost Your Leadership Skills! 🚀 Are you ready to elevate your career to new heights? Welcome to the transformative world of 'Employee Management'! This comprehensive text course is your ultimate guide to mastering the art of leading and inspiring teams to achieve extraordinary results. Whether you're a seasoned manager looking to refine your skills or an aspiring leader aiming to climb the corporate ladder, this course is tailor-made for you. 📈 Why Choose 'Employee Management'? Unlock Leadership Potential: Learn the essential principles of effective leadership, including communication strategies, conflict resolution techniques, and motivation methods. Empower yourself to lead with confidence and inspire your team to greatness. Boost Team Productivity: Discover proven strategies for optimizing team performance and productivity. From setting clear goals to implementing efficient workflows, you'll learn how to create a culture of excellence that drives results. Navigate Challenges with Ease: Equip yourself with the skills to navigate common management challenges with ease. From handling difficult conversations to managing underperformance, you'll gain practical insights to overcome obstacles and drive success. Foster a Positive Work Environment: Cultivate a positive and inclusive work environment where every team member feels valued and empowered. Learn how to foster collaboration, diversity, and inclusivity to maximize team cohesion and engagement. Stay Ahead of the Curve: Keep pace with the latest trends and best practices in employee management. With cutting-edge insights and real-world case studies, you'll stay ahead of the curve and drive innovation in your organization. Who is this for? Managers and Team Leaders: Enhance your leadership skills and drive team performance to new heights. Aspiring Leaders: Take the first step towards a successful leadership career by mastering essential management principles. HR Professionals: Gain valuable insights into employee management to better support your organization's talent development initiatives. Entrepreneurs and Business Owners: Build a strong foundation for your business by learning how to effectively manage and motivate your team. Career Path Entry-Level: Kickstart your career in management by mastering foundational leadership skills and principles. Mid-Career: Take your leadership capabilities to the next level and position yourself for advancement opportunities within your organization. Senior Management: Refine your leadership style and drive organizational success as a senior executive or business leader. FAQ Q: Is this course suitable for beginners? A: Absolutely! 'Employee Management' is designed to cater to learners of all levels, from beginners to seasoned professionals. Whether you're just starting your management journey or looking to refine your skills, this course has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to study and practice. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of achievement to showcase your newfound skills and expertise in employee management. Q: Can I access the course materials on mobile devices? A: Absolutely! The course materials are accessible on a wide range of devices, including smartphones, tablets, and computers. Learn anytime, anywhere at your convenience. Q: Is there a money-back guarantee? A: Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with the course, simply let us know within [specified timeframe] for a full refund-no questions asked. Q: Can I interact with instructors or other learners? A: While this is a text-based course, we provide opportunities for interaction through discussion forums and community channels. Engage with instructors and fellow learners to share insights, ask questions, and collaborate on real-world challenges. Enroll Now and Start Your Journey Towards Leadership Excellence! Don't miss out on this opportunity to unlock your full leadership potential and propel your career to new heights. Enroll in 'Employee Management' today and embark on a transformative learning journey that will empower you to lead with confidence, inspire greatness, and achieve unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Employee Management Introduction to Employee Management 00:00 Module 2 Recruitment and Selection Recruitment and Selection 00:00 Module 3 Employee Training and Development Employee Training and Development 00:00 Module 4 Performance Management and Feedback Performance Management and Feedback 00:00 Module 5 Motivation and Employee Engagement Motivation and Employee Engagement 00:00 Module 6_ Conflict Management and Effective Communication Conflict Management and Effective Communication 00:00

Duration 2 Days 12 CPD hours This course is intended for People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services: Leadership and CXO, especially CIO, CTO, CPO, and CVO Transformation and evolution leads and change agents Value stream architects, managers, engineers Scrum Masters, agile and DevOps coaches and facilitators Portfolio, product and project managers, and owners Business analysts Architects, developers, and engineers Release and environment managers IT Ops, service and support desk workers Customer experience and success professionals Overview After completing this course, students will be able to: Describe the origins of value stream management and key concepts such as flow, value, and delivery Describe what value stream management is, why it's needed and the business benefits of its practice Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management Identify and describe value streams, where they start and end, and how they interconnect Identify value stream roles and responsibilities Express value streams visually using mapping techniques, define current and target states and hypothesis backlog Write value stream flow and realization optimization hypotheses and experiments Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams Understand flow metrics and how to access the data to support data-driven conversations and decisions Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs) Architect a DevOps toolchain alongside a value stream and data connection points Design a continuous inspection and adaptation approach for organizational evolution The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance. History and Evolution of Value Stream Management and its Application Value stream management?s origins Definitions of value stream management Flow Lean and systems thinking and practices Agile, DevOps and other frameworks Research and analysis Identifying Value Streams What is a value stream? Identifying value streams Choosing a value stream Digital value streams Value stream thinking Mapping Value Streams Types of maps Value stream mapping The fuzzy front end Artifacts 10 steps to value stream mapping Mapping and management VSM investment case Limitations of value stream mapping Connecting DevOps Toolchains CICD and the DevOps toolchain Value stream management processes Value stream management platforms DevOps tool categories Building an end-to-end DevOps toolchain Common data model and tools integrations Value Stream Metrics The duality of VSM Downtime in technology Lean, DORA and Flow metrics Definition of Done Value metrics Benefits hypotheses Value streams as profit centers KPIs and OKRs Inspecting the Value Stream 3 Pillars of Empiricism Organizational performance Visibility When to inspect Data and discovery Insights and trends Organizing as Value Streams Value stream alignment Team types and topologies Project to product Hierarchy to autonomy Target Operating Model Value stream people Value stream roles Value stream funding Evolving Value Streams Why now? Transitions VSM capability matrix VSM culture iceberg Learning Making local discoveries global improvements Managing value stream interdependencies

Join us for a 2-day Mental Health First Aid (MHFAider®) course at The Ashcombe School in Dorking! Learn how to provide crucial support during a mental health crisis while gaining the skills to spot early signs of mental health issues. This in-person course creates a safe, supportive environment, with self-care prioritised throughout. Subsidised price: £10. Let's make mental health a normal part of everyday life!

Understanding loss and the best ways to help This sensitive course gives you greater insight into our natural grieving process, what can go wrong, the myths about grief, and how you can support those going through it Accredited CPD: 6 hours Incredibly helpful online grief course, very informativeEMMA WARDROPPER Loss is a common human experience and major part of life – every one of us will face the loss of a loved one at some time in our lives. Grief and bereavement can hit us in other ways too – like when we lose someone through dementia, addiction or divorce, or lose something significant, like the ability to have our own children or our physical health. This online course helps explain the different ways people react to grief, offers guidance on the most appropriate ways to support people and will also help you with your own grief when the time comes. Véronique's compassion and own extensive experience of grief and supporting others really shines through Why take this course In our Western culture death and dying have largely been taken into the realm of professionals, with many of us dying in hospital. Death is rarely a part of our conversations. Many don’t feel comfortable around the bereaved, they don’t know what to say or do for the best, or what to expect when faced with a bereaved person. This can make the experience of being bereaved very lonely, particularly as there are also many misunderstandings around grief, which can sometimes make matters worse. Véronique is passionate about dispelling these myths and giving people a clear roadmap to demystify what is a normal, healthy response to the death of a loved one – and identify when professional help might be needed. As well as her own personal experiences of grief, she has supported countless others over the years through her professional role as a Human Givens practitioner as well as on a personal level. This compassionate online course, which is illustrated with case histories and packed full of practical tips, will help you feel more confident when supporting grieving friends, patients, family or neighbours – and leave you better prepared for what to expect in your own times of grief. What will you learn The common myths surrounding grief and bereavement – what’s true and what isn’t How differing cultural, religious and belief-based views impact on how people grieve What the science and the latest research tells us about the grieving process The 3 common responses to the death of a loved one When grieving becomes a problem; complicated, avoidant or delayed grief Grieving for someone who is still alive Two different sorts of crying Pathological grieving – how to tell if professional help is needed Guilt and grieving over the loss of someone you feel you might have helped, e.g. suicide, drug or alcohol related death Why our innate emotional needs (part of our ‘human givens’) have a protective role Essential ‘Do’s and Don’ts’ for those wanting to support an individual who has lost a loved one – and how these can change over time or depending on the context How the circumstances around a death can affect how individuals grieve The impact of sudden, unexpected death What to expect in the early days following the loss of a loved one The value and use of ritual The role of our emotions – and why they can come up again out of the blue, sometimes years later How to help children and teenagers deal with death Living loss: grieving over e.g. divorce, infertility, caring for a loved one who is terminally ill, estrangement from friends or family members, the loss of job, or status, freedom, hope etc. The effects of trauma on the process of grief and when to detraumatise the memory How depression and trauma can impact on grieving Practical ways to help someone immersed in grief Case history showing how a human givens therapist helped with extreme grief Help for those that are grieving Case studies: personal experiences of being bereaved and what helped Strategies to avoid being overwhelmed – dipping in and out of grief The use of targeted specialist groups (e.g. death by suicide, drugs, alcohol, the death of a child, of a life partner, cancer, sudden death, stillbirth, sepsis or Covid) and social media Finding meaning and purpose after loss Re-engaging with life Integrating the changes. Course Programme Part 1How and why we grieve Part 2What you need to know about grief and bereavement Part 3 Practical things you can do to help Who is this course suitable for This course is for anyone who would like to understand more about grief and the different ways loss can affect us, and to feel more confident in helping those who are bereaved. An online course, it is presented in a clear, practical way without psychobabble to make it as readily accessible and helpful to as many people as possible – including those who may be currently grieving themselves. What's included? Videos PDF Course notes Life-long access CPD Certificate Course format This online course is split into 3 modules, each of which are broken down further into different sections of videos clips delivered in English. There are also course notes for you to download, plus additional reading information and a range of helpful links. You can take as long as you like to work your way through this online course on Grief and Bereavement and can view it as many times as you like. Once you have completed the course, you will receive a CPD certificate. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Véronique Chown Véronique is a psychotherapist with over 20 years experience in private practice during which time she also worked for three years in the NHS. Read more

German Beginner Class

Let's start an exciting voyage through our online Italian course, covering levels A1, A2, and A2+. Attain fluency in Italian and earn a certification! Enrol today!