11703 Courses

Patient Customer Service course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Patient Customer Service course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Patient Customer Service course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Patient Customer Service course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Communication Skills Enrol now in this Patient Customer Service course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Patient Customer Service training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Patient Customer Service course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation This Patient Customer Service is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Patient Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Patient Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Award in the Prevention and Control of Infection Course Online Infection prevention and control are more important than ever. Germs spread from person to person through a regular sequence of events. This Award in the Prevention and Control of Infection Course aims to help people prevent germs from infecting people by breaking the chain of infection. We can prevent infection by breaking a link in the chain. Understanding how to properly prevent and control the spread of infection is essential in ensuring that individuals do not unintentionally cause people they come into contact with to get infected. By the end of this Level 2 Award in the Prevention and Control of Infection course, you will have a solid understanding of preventing and controlling the spread of infection in the workplace and at home. You will also learn how to identify infections and their types.. Others Benefits of this Award in the Prevention and Control of Infection Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Award in the Prevention and Control of Infection Course] Level 2 Award in the Prevention and Control of Infection Detailed course curriculum of this Course Award in the Prevention and Control of Infection Course Module 01: The Principles of Infection Prevention and Control Module 02: Causes and Spread of Infection Module 03: Cleaning, Decontamination and Waste Management Assessment Method of Level 2 Award in the Prevention and Control of Infection After completing each module of the Award in the Prevention and Control of Infection Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 2 Award in the Prevention and Control of Infection After completing the MCQ/Assignment assessment for this Award in the Prevention and Control of Infection Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course is ideal for a wide range of learners who wish to understand the prevention and control of infection within healthcare settings. Requirements Level 2 Award in the Prevention and Control of Infection Students who intend to enrol in this Level 2 Award in the Prevention and Control of Infection Course must meet the following requirements: Prevention and Control of Infection: Good command of the English language Prevention and Control of Infection: Must be vivacious and self-driven. Prevention and Control of Infection: Basic computer knowledge Prevention and Control of Infection: A minimum of 16 years of age is required. Career path Level 2 Award in the Prevention and Control of Infection This Award in the Prevention and Control of Infection Course will make your CV stand out from the crowd and will prepare you for future lessons. Certificates Certificate of completion Digital certificate - Included

This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations. There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself. By the end of the workshop participants will be able to: Discuss and evaluate their personal strengths and areas for development in being more resilient at work Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective Understand how to use resiliency tools to help to cope better with the challenge of change Review and evaluate their learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions and objectives Breaking the ice 2 Identifying current challenges in relation to work How we handle these challenges 3 Defining resilience and how and why it helps our personal effectiveness and thinking 4 Resilience skills and how to develop them 5 Learning a resilience tool that promotes new ways of thinking / working 6 Review and evaluation of learning Action planning

The Academic Profiling Test (APT) is an online assessment for students aged 6 to 16. It is designed for use with professional consultants and advisors, who can support your child's learning goals and aspirations. It might be used for finding gaps in their learning, identifying academic strengths or weaknesses, establishing their profile to assist in applying to a new school, or simply to get an independent idea of your child's progress.

We all tend to have challenges throughout our lives that cause varying levels of pressure. It is healthy and essential that people experience such challenges because up to a certain point an increase in pressure improves performance and quality of life. Too much pressure can be harmful and affect our health and wellbeing. This participative half-day workshop will explore the causes and impact of stress and provide an opportunity to learn some new ideas and techniques to cope with it. Practical tasks and exercises will be used to promote discussion and participants will be encouraged to share their own experiences and approaches. By the end of the workshop participants will be able to: Understand the causes and symptoms of stress and how to spot them Become more aware of personal habitual behaviours and approaches that get in the way of dealing with stress productively Learn ideas and approaches that help you to cope with the thoughts, emotions and physical feelings that happen in stressful and difficult situations Review and evaluate learning and have an action plan to take back and put into practice at work 1 Welcome, introductions and objectives Breaking the ice 2 Stress Its sources and effects on you Defining stress, its signs and symptoms 3 Exploring your 'default' habits Their consequences in stressful situations 4 Dealing with perception Strategies and approaches for coping with stress 5 Setting goals with positive outcomes Review and evaluation of learning Action planning

This is a one-day training event to help you: Develop your awareness of mental health issues in the workplace Enable you to act in a timely and constructive way to manage mental health issues that arise in the workplace Enable you to promote and maintain good mental health in your working environment It covers: Mental health statistical overview; most prevalent mental health problems, contributing factors, effects on productivity and the costs of mental ill-health Signs and symptoms of prevalent mental health conditions; 3 key indicators for all mental health problems Stigma; what it is and how it affects people Mental health legal and statistical overview: facts & figures, most prevalent mental health problems, aspects of the law, policy and procedural issues and guidelines for best practice Pro-active and constructive principles and strategies to manage mental health issues, to support colleagues who may be vulnerable to mental ill-health, and promote mental wellbeing This workshop will give you: Awareness of the key indications of mental ill-health Recognition of the prevalence and effects of stigma Knowledge of the wider picture; legal context Greater understanding and confidence to act constructively to support individuals who are vulnerable to mental ill-health The ability to take steps to actively promote mental-well-being in the workplace

This course aims to raise awareness about the triggers, signs and symptoms, and preventive measures to better manage and support people living with asthma.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

DATE: 20th March TIME: 4pm LOCATION: Studio A Central Film School are delighted to invite Alexis Watkins to speak to our student body about the importance of mental wellbeing and the keys to mental safeguarding for both yourself and other students. Alexis has professional experience in the following roles: - Mental Health Practitioner & Data Analyst for BWW Mind - Chair of Central & North West London (CNWL) NHS Mental Health Ambassador Group - Vice Chair of the Board of Trustees for the WïSH Centre - National Lived Experience Partner for NHS England She has filmed with the CNWL and was recently part of a team nominated at the Health Service Journal awards for Reducing Healthcare Inequalities for Children and Young People award. She has also been a guest-speaker at The Listening Place, a charity focused on helping those with suicidal thoughts. She will be joining us to specifically discuss topics of isolation, substance abuse and suicidal ideation. Even if you are fortunate enough not to be struggling with your mental health currently, it is always worth being aware of the signs and knowing how to help others, so please consider coming along to this event if you feel comfortable doing so.

DATE: 25th January TIME: 4pm LOCATION: Studio A Central Film School are delighted to invite Alexis Watkins to speak to our student body about the importance of mental wellbeing and the keys to mental safeguarding for both yourself and other students. Alexis has professional experience in the following roles: - Mental Health Practitioner & Data Analyst for BWW Mind - Chair of Central & North West London (CNWL) NHS Mental Health Ambassador Group - Vice Chair of the Board of Trustees for the WïSH Centre - National Lived Experience Partner for NHS England She has filmed with the CNWL and was recently part of a team nominated at the Health Service Journal awards for Reducing Healthcare Inequalities for Children and Young People award. She has also been a guest-speaker at The Listening Place, a charity focused on helping those with suicidal thoughts. She will be joining us to specifically discuss topics of isolation, substance abuse and suicidal ideation. Even if you are fortunate enough not to be struggling with your mental health currently, it is always worth being aware of the signs and knowing how to help others, so please consider coming along to this event if you feel comfortable doing so.