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Money makes the world go round—but only if it actually comes in. If you’re tired of chasing unpaid invoices, the Credit Control Techniques Course offers a sharp, strategic look at how to improve collection rates and keep your books balanced without sounding like a broken record. Designed with clarity in mind, this course covers the key techniques that work behind the scenes of successful credit management. From understanding customer behaviours to setting clear payment terms, every module has been crafted to help businesses stay cash-flow positive without the usual drama. Whether you’re managing accounts for a growing company or just want to stop sending “gentle reminders” every Friday, this course offers tools to make your credit control process smoother, smarter, and—dare we say it—less annoying. It’s ideal for credit controllers, small business owners, and finance professionals who want to get paid without the awkward follow-ups. Learn how to stay one step ahead, reduce late payments, and maintain strong customer relationships with confidence (and fewer headaches). Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction To Credit Control Module 02: Credit Management Module 03: Risk Assessment and Credit Scoring Module 04: Debt Management Module 05: Customer Communication Module 06: Credit Control Compliance Module 07: Financial Analysis And Reporting Module 08: Credit Control Tools And Technologies Learning Outcomes: Understand the fundamentals of credit control. Master the principles of effective credit management. Conduct risk assessment and credit scoring. Implement debt management strategies. Enhance customer communication skills. Utilize credit control tools and technologies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial professionals (credit controllers, accountants). Business owners and entrepreneurs. Sales and marketing professionals. Small business operators. Managers responsible for credit decisions. Administrative and finance staff. Individuals seeking personal financial management skills. Anyone interested in credit control. Career path Credit Controller Credit Analyst Financial Analyst Accountant Business Owner Finance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

***24 Hour Limited Time Flash Sale*** Mini MBA, Business Management with Entrepreneur Mindset Masterclass Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Whether you're a student, recent graduate, or job seeker, our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Mini MBA QLS Course 03: Entrepreneur Mindset Masterclass 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Setting and Achieving Goals Course 02: Goal Setting, Motivation, and Resilience for Life Course 03: Business Analysis Course 04: Strategic Management Course 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Mini MBA, Business Management with Entrepreneur Mindset Masterclass courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Mini MBA, Business Management with Entrepreneur Mindset Masterclass Bundle: Master the foundational principles and techniques of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Develop advanced proficiency in Mini MBA, Business Management with Entrepreneur Mindset Masterclass methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Enhance your problem-solving and critical thinking abilities within the context of Mini MBA, Business Management with Entrepreneur Mindset Masterclass. Cultivate strong communication and collaboration skills essential for success in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. The Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Mini MBA, Business Management with Entrepreneur Mindset Masterclass. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Mini MBA, Business Management with Entrepreneur Mindset Masterclass bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to advance their career in business management. Aspiring entrepreneurs looking to develop the skills necessary to start and grow a successful business. Recent graduates seeking to gain a comprehensive understanding of business management principles. Individuals seeking to switch careers to business management or entrepreneurship. Small business owners seeking to enhance their business management skills. Career path Business Manager - £35,000 to £80,000 per annum Entrepreneur - Income varies based on the success of the business Marketing Manager - £30,000 to £60,000 per annum Operations Manager - £30,000 to £70,000 per annum Human Resources Manager - £30,000 to £70,000 per annum Financial Manager - £35,000 to £80,000 per annum Project Manager - £35,000 to £70,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This course will provide you with practical strategies to effectively promote your products or services, build a strong online presence, and connect with your target audience. This course will equip you with the skills to create impactful marketing campaigns on a budget and drive growth for your business. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to pre-marketing strategies Learn the process of performing customers research Know how to develop USP Be able to understand market and niche research Know how to create an effective marketing pitch Learn the post-marketing strategies Recognise how to build your marketing and brand visuals Get a better understanding of building value around your brand Know how to develop your marketing distribution and funnels Get an introduction to the process of building value around your brand Marketing For Small Businesses Course Overview This marketing for small businesses course will help you acquire a thorough understanding of the marketing strategies and techniques for the growth of any small business. You will gain knowledge of the market and niche research by taking this comprehensive online course. This marketing for small businesses course will help you learn about the steps of customer research and developing USP. You will also learn how to create an effective marketing pitch by taking this popular online course. By the end of the course, you will gain the necessary skills and knowledge required to build a successful career in the business marketing domain. After finishing this career advancement online course you will also obtain an understanding of the fundamental aspects of successful marketing strategies for small businesses. Who should take this course? This marketing for small businesses course is ideal for anyone willing to gain core competencies to drive a successful career in the field of business marketing. Those who want to build a solid foundation of small business marketing strategies can also take this popular online course. Entry Requirements There are no academic entry requirements for this marketing for small businesses course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This marketing for small businesses course for diet assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How It Works How It Works Pre-Marketing Chapter 1: Course Introduction Chapter 2: Customers Research + Developing USP Chapter 3: Market and Niche Research + Product Differentiation Chapter 4: Developing Your Marketing Pitch Post-Marketing Chapter 5: Developing Your Marketing and Brand Visuals Chapter 6: Developing Your Marketing Distribution and Funnels Chapter 7: Building Value Around Your Brand Bonus: Know Your Numbers Chapter 8: Making Your Brand Solid Supplementary Resources Supplementary Resources - Marketing for Small Businesses Assessment Assessment - Marketing for Small Businesses Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Build a Business Teaching course is designed for online course providers, startup entrepreneurs, small business owners or any

Begin your exploration into the essential world of business finance with the Basic Business Finance course. This curriculum is expertly designed to provide a foundational understanding of what constitutes the backbone of any successful business - its financial management. The course commences by addressing the fundamental question: What is Business Finance? This sets the stage for an in-depth examination of common pitfalls that lead to business failures, a critical lesson for aspiring entrepreneurs and business managers. Progressing through the modules, learners will engage with the core principles of business finance, dissected into two comprehensive parts for a more thorough grasp of the subject. As the course advances, it delves into the critical aspects of financial statements - the balance sheet, the income statement, and the cash flow statement - each a pillar in understanding a company's financial health. The course takes a practical turn with hands-on business finance exercises, allowing learners to apply their newfound knowledge in real-world scenarios. Completing this journey, the course introduces financial performance indicators and investment analysis, equipping learners with the tools to make informed decisions and understand the financial implications of their actions. Module 12 synthesises these key learning points, ensuring a well-rounded comprehension of business finance essentials. Learning Outcomes Grasp the basic concepts and importance of business finance. Understand the reasons behind business failures and how to avoid them. Learn the principles of business finance and their application. Analyse financial statements including balance sheets, income statements, and cash flow statements. Develop skills in financial performance assessment and investment analysis. Why choose this Basic Business Finance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Basic Business Finance course for? Aspiring entrepreneurs seeking financial acumen for business success. Business management students looking to strengthen their finance knowledge. Small business owners needing insights into financial management. Professionals in non-financial roles aiming for a better understanding of finance. Anyone interested in the basics of business finance for personal development. Career path Financial Analyst: £30,000 - £50,000 Business Manager: £28,000 - £45,000 Accountant: £25,000 - £40,000 Entrepreneur/Small Business Owner: Variable depending on business success Investment Analyst: £35,000 - £55,000 Financial Advisor: £30,000 - £50,000 Prerequisites This Basic Business Finance does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Basic Business Finance Module 01: What is Business Finance? 00:06:00 Module 02: Why Businesses Fail 00:05:00 Module 03: The Principles of Business Finance Part 1 00:07:00 Module 04: The Principles of Business Finance Part 2 00:05:00 Module 05: The Balance Sheet 00:10:00 Module 06: The Income Statement 00:04:00 Module 07: The Cashflow Statement 00:07:00 Module 08: A Business Finance Exercise 00:06:00 Module 09: Financial Performance Indicators 00:11:00 Module 10: Investment Analysis 00:05:00 Module 11: Investment Analysis Exercise 00:03:00 Module 12: Key Learning Points in Business Finance 00:06:00 Assignment Assignment - Basic Business Finance 00:00:00

Business Management Course This Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Bundle course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Bundle Course** Course 01: Level 7 Business Management Course Course 02: Level 1 Business Management Course 03: Level 3 Business Administration Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 7 Diploma in Leadership and Management Course ***Other Benefits of Business Management Bundle 5 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Business Management Course Course Curriculum Of Business Management Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method of Business Management Course After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification of Business Management Course After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Management Course This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements Business Management Course There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business Management Course The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

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Do you want to know what colocation is? Why would you choose Colocation for web hosting? The course will teach you the basics of colocation and the procedures of using colocation for web hosting. Course Description: A Colocation is a hosting option for the small business that helps you to place your server machine on someone else's space and share their bandwidth as your own. Nowadays having a website is common. It is not necessary rather mandatory for business. The course will teach you the basics of web hosting, what colocation is, the necessity of collocation for your business and how to choose the colocation provider. Collocation helps the small business who does not have the capacity for a larger server or large web hosting services. The course provides all the essential information regarding colocation including the definition of colocation, the advantages and disadvantages of colocation, how to find the colocation provider, how to chose the right colocation provider, colocation charges, etc. Course Highlights Web Hosting Diploma: Colocation is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web Hosting Diploma: Colocation into 25 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web Hosting Diploma: Colocation Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business owner, employee or anyone who are interested in learning web hosting through colocation. Web Hosting Diploma: Colocation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web Hosting Diploma: Colocation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module-01 Introduction to colocation 00:30:00 Important consideration when choosing a colocation provider 00:30:00 The Basics On Colocation 00:30:00 Disadvantages of colocation 00:15:00 A Colocation Must 00:30:00 Module-02 Advantages of colocation 01:00:00 Before you get colocation services 00:15:00 Choosing A Colocation Provider 00:15:00 Choosing Your Colocation Backup 01:00:00 Colocation And Systems Redundancy 01:00:00 Module-03 Colocation Extras 00:15:00 Colocation Magnified 00:30:00 Colocation Managed And Unmanaged Services 00:15:00 Colocation Myths Exposed 00:15:00 Colocation Pros And Cons 00:15:00 Module-04 Colocation Security 00:30:00 Costs related to colocation 00:15:00 Dedicated hosting vs colocation hosting 01:00:00 Understanding colocation more 00:15:00 Extra fees in colocation 00:15:00 Module-05 Is Colocation Right for Your Business 00:30:00 Managed and unmanaged colocation 00:30:00 The Benefits Of Colocation 00:30:00 Tracking Colocation 00:15:00 Two Faces Of Colocation 00:15:00 Mock Exam Final Exam

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. That’s why we’ve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support