Welcome to the exciting world of C# (C-Sharp)! This course is your gateway to mastering one of the most versatile and in-demand programming languages in the world. As technology continues to advance, C# remains at the forefront, offering endless opportunities for those who can harness its power. In this course, we will take you on a journey that begins with the fundamentals and leads you to become a proficient C# developer. In the first section, 'Introduction,' you'll gain insight into the world of C# and understand its significance in the modern software development landscape. We'll guide you through the process of setting up your development environment, ensuring you're ready to dive into coding with confidence. The course progresses to cover essential topics such as C# console programming, Winforms applications, database operations, user management, and source control. By the end, you'll have a deep understanding of C# and the practical skills needed to develop robust software applications. Join us on this exhilarating journey, and let's unlock the incredible potential of web development together. Learning Outcomes of C# (C-Sharp): Develop a solid foundation in C# programming, including mastery of basic control structures and more advanced concepts. Create Windows forms applications and understand the basics of Multi-Document Interface (MDI) for efficient user interface development. Manage databases effectively, covering CRUD (Create, Read, Update, Delete) operations and database changes. Implement user management and login functionality to enhance the security and usability of your applications. Learn the importance of source control and acquire the skills to add your projects to source control repositories. Why buy this C# (C-Sharp) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the C# (C-Sharp) Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this C# (C-Sharp) course for? Aspiring software developers looking to build a strong foundation in programming. Computer science students seeking practical knowledge and skills for real-world application development. IT professionals aiming to expand their expertise and career opportunities in software development. Individuals interested in creating Windows applications with user-friendly interfaces. Anyone eager to understand source control and its role in collaborative software development. Career path Junior Developer: £25,000 - £40,000 Per Annum Software Engineer: £40,000 - £60,000 Per Annum Database Developer with C#: £35,000 - £55,000 Per Annum Senior C# Developer: £55,000 - £80,000 Per Annum Software Development Team Lead (C#): £70,000 - £100,000 Per Annum C# Solutions Architect: £90,000 - £130,000 Per Annum Prerequisites This C# (C-Sharp) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This C# (C-Sharp) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:03:00 Development Environment Setup Install Visual Studio 2019 Community Edition 00:04:00 Install .Net Core SDK 00:02:00 Tour Of Visual Studio 00:11:00 C# Console Programming - Basic Control Structures Write a Simple Hello World Program 00:15:00 Input and Output Programs 00:18:00 C# Data Types and Conversion 00:22:00 Operators in C# 00:17:00 Condition Statements 00:32:00 Repetition Statements 00:28:00 Methods and Return Types 00:27:00 C# Console Programming - More Advanced Concepts String Manipulation Functions 00:21:00 Handling Exceptions 00:13:00 Classes and Objects 00:37:00 Arrays, Lists and Other Collections 00:35:00 Winforms Applications - The Basics Create a Simple Winforms Application (Car Rental Application) 00:26:00 Understand Winforms Controls, Properties and Events 00:21:00 Form Validation and Exception Handling 00:34:00 Create Database in SQL Server 00:10:00 Create Database Model with ADO.NET 00:13:00 Select Data from the Database Using LINQ 00:15:00 Submit to Database from Form 00:17:00 Multi Document Interface (MDI) and More Database Operations Creating Additional Forms and Windows 00:14:00 Create an MDI Application 00:17:00 Managing Database Changes and CRUD Operations View Data In A Grid 00:29:00 Managing Database Changes 00:18:00 Create and Edit Records (Using one form) 00:48:00 Vehicle Data Validations and Exception Handling 00:07:00 Manage Car Rental Records 00:45:00 Enhancing Application Flow and User Experience 00:28:00 User Management and Login Functionality Simple Login Form 00:39:00 Control Features Based on User Roles 00:35:00 User Password and Active Status Reset 00:21:00 Add New Users and Password Reset 00:45:00 Add To Source Control Add Project to GitHub 00:19:00 Assignment Assignment - C# (C-Sharp) 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Ultimate Job Interview in English Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Ultimate Job Interview in English Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Ultimate Job Interview in English Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Ultimate Job Interview in English Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Ultimate Job Interview in English? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ultimate Job Interview in English there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Ultimate Job Interview in English course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Ultimate Job Interview in English does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ultimate Job Interview in English was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Ultimate Job Interview in English is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: English for Job Interview: Introduction How to Use this Course? 00:06:00 Better Fluency Habits - Best Learning Habits for a Better Performance 00:09:00 Strategies to Research Companies for Your Field 00:13:00 Starting Your Vocabulary and Pronunciation List 00:09:00 Question 1: Tell Me about Yourself 00:06:00 Job Interview Audio Samples Question 1: Tell Me about Yourself 00:01:00 Question 2: What are Your Key Strength? 00:04:00 Job Interview Audio Samples Question 2: What are Your Key Strengths? 00:01:00 Question 3: Why Should We Hire You? 00:03:00 Job Interview Audio Samples Question 3: Why Should We Hire You? 00:01:00 Question 4: What are Your Weaknesses or Weak Points? 00:03:00 Job Interview Audio Samples Question 4: What is Your Weak Point? 00:01:00 Question 5: Where Do You See Yourself in 5 Years? 00:04:00 Job Interview Audio Samples Question 5: Where Do You See Yourself in 5 Years? 00:01:00 Question 6: Why Do You Want this Job? 00:05:00 Job Interview Audio Samples Question 6: Why Do You Want this Job? 00:01:00 Question 7: Why Did You (or Why Do You Want to) Leave your Current Employer? 00:04:00 Job Interview Audio Samples Question 7: Why Did You (or Why Do You Want to) Leave Your Current Employer? 00:01:00 Question 8: When are You Available to Start? 00:04:00 Job Interview Audio Samples Question 8: When are You Available to Start? 00:01:00 Question 9: How Do You Deal with Pressure or Stress? 00:04:00 Job Interview Audio Samples Question 9: How Do You Deal with Pressure or Stress? 00:01:00 Question 10: How Did You Hear about the Position? 00:02:00 Job Interview Audio Samples Question 10: How Did You hear about the Position? 00:01:00 Question 11: What Do You Know about our Company? 00:03:00 Job Interview Audio Samples Question 11: What Do You Know about our Company? 00:01:00 Question 12: Do You Have Any Questions? 00:03:00 Job Interview Audio Samples Question 12: Do You Have Any Questions? 00:01:00 Question 13: What are Your Salary Expectations? 00:04:00 Job Interview Audio Samples Question 13: What are Your Salary Expectations? 00:01:00 Question 14: Describe Yourself in Three Words/ Describe Your Personality 00:04:00 Job Interview Audio Samples Question 14 : Describe Yourself in Three Words/ Describe Your Personality 00:12:00 Question 15: What Do You Like to Do in Your Free Time? 00:03:00 Job Interview Audio Samples Question 15: What Do You Like to Do in Your Free Time? 00:01:00 Section 02: How to Answer Difficult Interview Question? 5 Kinds of STAR Question 00:09:00 How to Find STAR Interview Stories 00:04:00 How to Write Your STAR Answers 00:05:00 How to Combine Your Stories with the 5 Categories of Question 00:03:00 How to Answer Difficult Interview Questions and the STAR Interview Technique 00:03:00 Tell me about a time when you worked successfully as a Member of a Team? 00:07:00 Describe a Difficult Situation or Task that you had to Deal with? 00:06:00 Tell me about Your Biggest Achievement to Date 00:06:00 Tell me about a Time When you worked with a Difficult Team Member 00:04:00 Tell me about a Time When you had to make a Difficult Decision 00:03:00 STAR Sample Answers Video 1 00:04:00 STAR Sample Answers Video 2 00:04:00 Assignment Assignment - Ultimate Job Interview in English 00:00:00
This article explores the advantages of using a Free Assignment Sample in UK to improve academic performance. It highlights how New Assignment Help provides valuable resources tailored to UK academic standards, assisting students in creating well-structured, high-quality assignments.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Master English Speaking 2 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Master English Speaking 2 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Master English Speaking 2 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Master English Speaking 2 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Master English Speaking 2? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Master English Speaking 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Master English Speaking 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Master English Speaking 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Master English Speaking 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Master English Speaking 2 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:04:00 Section 02: 10 Ways to Encourage Someone 1 - 10 Ways to Encourage Someone 00:08:00 Practice Pronunciation and Test Yourself 00:04:00 Section 03: 10 Ways to Talk about Price 10 Ways to Talk about Price 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 04: 10 Phrases for Saying Something is Easy and Difficult 10 Phrases for Saying Something is Easy and Difficult 00:05:00 Practice pronunciation and Test Yourself 00:04:00 Section 05: 10 Phrases for Remembering, Reminding & Forgetting 10 Phrases for Remembering, Reminding & Forgetting 00:07:00 Practice pronunciation and Test Yourself 00:04:00 Section 06: 5 Ways to Interrupt Someone Politely 5 Ways to Interrupt Someone Politely 00:04:00 Practice pronunciation and Test Yourself 00:03:00 Section 07: 6 Ways to Ask for Clarification 6 Ways to Ask for Clarification 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 08: 7 Phrases for Complaining 7 Phrases for Complaining 00:04:00 Practice pronunciation and Test Yourself 00:03:00 Section 09: 5 Ways to Ask Someone Else to Do Something 5 Ways to Ask Someone Else to Do Something 00:04:00 Practice pronunciation and Test Yourself 00:03:00 Section 10: 5 Ways to Ask for Help 5 Ways to Ask for Help 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 11: 10 Expression about Age 10 Expression about Age 00:07:00 Practice pronunciation and Test Yourself 00:04:00 Section 12: 10 Phrases for Shopping 10 Phrases for Shopping 00:06:00 Practice pronunciation and Test Yourself 00:04:00 Section 13: 10 Phrases for Talking about Food 10 Phrases for Talking about Food 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 14: 10 Phrases for Talking about TV 10 Phrases for Talking about TV 00:05:00 Practice pronunciation and Test Yourself 00:04:00 Section 15: 10 Phrases you will hear in the Airport 10 Phrases you will hear in the Airport 00:05:00 Practice pronunciation and Test Yourself 00:04:00 Section 16: 5 Ways to Check if the Other Person Understands You 5 Ways to Check if the Other Person Understands You 00:03:00 Practice pronunciation and Test Yourself 00:03:00 Section 17: 5 Phrases for Hot Weather 5 Phrases for Hot Weather 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 18: 5 Phrases for Cold Weather 5 Phrases for Cold Weather 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 19: 10 Ways to Talk about the Rain in English 10 Ways to Talk about the Rain in English 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 20: 10 Ways to Say that you are Tired 10 Ways to Say that you are Tired 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 21: 5 Phrases for Promises & Resolutions 5 Phrases for Promises & Resolutions 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 22: 10 Excuses for being Late 10 Excuses for being Late 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 23: 5 Ways to Say Someone is Correct 5 Ways to Say Someone is Correct 00:03:00 Practice pronunciation and Test Yourself 00:02:00 Section 24: 5 Ways to Say Someone is wrong 5 Ways to Say Someone is wrong 00:04:00 Practice pronunciation and Test Yourself 00:03:00 Section 25: 5 Ways to Say Someone is Clever 7 Ways to Say Someone is Smart 00:03:00 Practice pronunciation and Test Yourself 00:02:00 Section 26: Download the PDF of the Whole Content PDF 00:24:00 Assignment Assignment - Master English Speaking 2 00:00:00
'Master English Speaking' is a comprehensive course designed to enhance your English communication skills. It covers essential topics such as greetings, expressing emotions, giving and receiving thanks, making introductions, expressing opinions, handling apologies, and more. Learning Outcomes: Acquire 10 different ways to inquire about someone's well-being. Learn 10 expressions to describe your own emotions and feelings. Understand 10 ways to express gratitude appropriately. Gain proficiency in responding graciously to expressions of gratitude. Learn 10 phrases for apologizing and how to respond to apologies. Master 10 phrases for making introductions effectively. Discover 10 ways to show interest and actively participate in conversations. Learn polite ways to end conversations. Familiarize yourself with 10 essential phrases for telephone conversations. Develop the ability to ask for and provide information using 10 useful expressions. Learn how to express uncertainty with 10 different phrases for saying 'I don't know.' Why buy this Master English Speaking 1? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Master English Speaking 1 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Master English Speaking 1 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Master English Speaking 1 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Master English Speaking 1 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Master English Speaking 1 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Promo 00:04:00 Introduction 00:04:00 Section 02: 10 Ways to Ask How Someone is 10 Ways to Ask How Someone Is 00:08:00 Practice Pronunciation and Test Yourself 00:04:00 Section 03: 10 Ways to Say How you are 10 Ways to Say How you are 00:08:00 Practice pronunciation and Test Yourself 00:02:00 Section 04: 10 Ways to Say Thank You 10 Ways to Say Thank You 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 05: 10 Ways to Respond to 'Thank You' 10 Ways to Respond to 'Thank You' 00:05:00 Practice pronunciation and Test Yourself 00:02:00 Section 06: 10 Phrases for Apologizing 10 Phrases for Apologizing 00:03:00 Practice pronunciation and Test Yourself 00:03:00 Section 07: 10 Ways to Respond to an Apology 10 Ways to Respond to an Apology 00:05:00 Practice pronunciation Test Yourself 00:03:00 Section 08: 10 Phrases for Introduction 10 Phrases for Introduction 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 09: 10 Ways to Express Interest in a Conversation 10 Ways to Express Interest in a Conversation 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 10: 10 Ways to End a Conversation Politely 10 Ways to End a Conversation Politely 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 11: 10 Phrases for Telephone Call 10 Phrases for Telephone Call 00:05:00 Practice pronunciation and Test Yourself 00:02:00 Section 12: 10 Phrases for Asking for Information 10 Phrases for Asking for Information 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 13: 10 Ways to Say I Don't Know 10 Ways to Say I Don't Know 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 14: 10 Phrases for Asking and Giving Opinion 10 Phrases for Asking and Giving Opinion 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 15: 10 Phrases for Not Having Opinion 10 Phrases for Not Having Opinion 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 16: 10 Phrases for Agreeing 10 Phrases for Agreeing 00:07:00 Practice pronunciation and Test Yourself 00:03:00 Section 17: 10 Phrases for Disagreeing 10 Phrases for Disagreeing 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 18: 10 Phrases for Responding to Good and Bad News 10 Phrases for Responding to Good and Bad News 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 19: 10 Phrases for Invitations 10 Phrases for Invitations 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 20: 10 Phrases to Make and Respond to an Offer 10 Phrases to Make and Respond to an Offer 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 21: 10 Phrases for Talking about Future Plans 10 Phrases for Talking about Future Plans 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 22: 10 Ways to Talk about Likes & Dislikes 10 Ways to Talk about Likes & Dislikes 00:08:00 Practice pronunciation and Test Yourself 00:03:00 Section 23: 10 Ways to make a Suggestion 10 Ways to make a Suggestion 00:07:00 Practice pronunciation and Test Yourself 00:03:00 Section 24: 10 Phrases for Asking or Talking about Jobs 10 Phrases for Asking or Talking about Jobs 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 25: 10 Phrases for Describing Relationships 10 Phrases for Describing Relationships 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 26: Master English Speaking PDF for Download Master English Speaking PDF for Download 00:28:00 Assignment Assignment - Master English Speaking 1 00:00:00
We use the Insights Discovery® Personality profiling model, which adds a simple visual methodology that supports effective communication. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change
The model adds an easily understandable engaging communication tool that delegates begin to use immediately and effectively when they leave the training room. The model adds an easily understandable engaging communication tool that delegates begin to use immediately and effectively when they leave the training room. Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Functional Skills English course might help you get there! Expand your expertise with high-quality training - study the Functional Skills English course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Functional Skills English online training course. The Functional Skills English course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Functional Skills English course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Functional Skills English course. This Functional Skills English training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Functional Skills English Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Functional Skills English course: Module 01: Linguistics Module 02: English Pronunciation Module 03: Teaching Grammar and Vocabulary Module 04: Teaching Receptive Skills: Reading Module 05: Teaching Productive Skills: Writing Module 06: Teaching Receptive Skills: Listening Module 07: Teaching Productive Skills: Speaking Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Functional Skills English course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills English course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Functional Skills English course. Career path After completing this Functional Skills English course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD QS Digital certificate - £10 Certificate Accredited by CPD QS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
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